Email

• ecissupport [at] equifax [dot] com (For Contact Support)

Important Links

• Credit Report Request Form
• Frequently Asked Questions

For Grievance/ Complaint

Level 1

• If you have any query/complaint, then you can contact at 18002093247 or you can mail at ecissupport [at] equifax [dot] com.
• If your query is not resolved, then you can contact at details given below:
  Postal Mail/Walk-In Address: Equifax Credit Information Services Pvt Ltd., 3rd floor,
  Building no. 9, Solitaire Corporate Park, Andheri Ghatkopar
  Link Road, Andheri East, Mumbai - 400093
• If your not satisfied with the resolution, then you can lodge your complaint by filling Dispute Resolution Form, your query will be resolved within 2 working days.
  

Level 2

• If your not satisfied with the resolution, then you can contact on the details mentioned below, your query will be resolved within 7 working days.
  

  Sr No.	Name	Contact No.	Email address
  1	Support Team	-	ecissupport [at] equifax [dot] com
  2	Yashpal Deora	8237785715	yashpal [dot] deora [at] equifax [dot] com
  3	Swati Sawant	-	swati [dot] sawant [at] equifax [dot] com
  4	Museb Shaikh	9167393225	museb [dot] shaikh [at] equifax [dot] com

Level 3

• If you are still not satified with the resolution, then you can also lodge your complaint online through Complaint Management System (CMS) Portal.

Office Address

Unit 932, 3rd Floor, Building No 9, Solitaire Corporate Park,
Andheri Ghatkopar Link Road,
Andheri East, Mumbai 400093

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