Gaana Customer Care No.

Updated on Thursday, 5 December 2024 - 5:10pm

Website:

Official Website

Emails

help [at] gaana [dot] com (For Queries)
feedback [at] gaana [dot] com (For Feedback Queries)

Important Link

Frequently Asked Questions

Subscription Cancellation And Refund Policy

If you have any query/complaint regarding to Subscription Cancellation And Refund Policy then you can email at feedback [at] gaana [dot] com
If you have not received the subscription of Gaana+ after the payment you can contact Gaana immediately if your issue is not resolved within seven days then you can eligible for a refund within seven days.
Your Refund will be processed within 15 (fifteen) business days.
For more information please read.

Address

Gamma Gaana Ltd. FC - 6, Film City,
Sector 16A, Noida, Uttar Pradesh,
India 201301.

Social Sites

Comments

Thu, 15/10/2020 - 7:56am — Krishna Mohan (not verified)

Subscription

V subscribe thru iPhone but not activated as yet already subscription fees paid

Sun, 23/08/2020 - 1:16pm — k venkateshwarlu (not verified)

unable to down load the "Ganesh pooja vidhanam in telugu"

sir
I paid Rs. 99/- about down load the Ganesh pooja Vidhanam but unable to down load. pls do mail immedately so that down load in our system.

Wed, 30/03/2022 - 3:13am — Milan Kanti jana (not verified)

Sir main 99 plan liya hu

Sir main 99 plan liya hu lekin song download karne ke bat sd card nahi araha hain , 99 rupees refund please

Tue, 11/08/2020 - 12:10pm — Ananda Murthy (not verified)

Subscription Paid But Site Showing as Free User

I paid subscription amount, yet the site showing me as a free user and ads are popping up, disrupting listening on my mobile.

Tue, 04/08/2020 - 8:01am — Dhiraj chavan (not verified)

auto Stop payment

Pls. Stop auto de defuct of RS.99 from my account I don't want to continue Gaana app. Please stop it.

Fri, 25/02/2022 - 7:59am — BATYALA BALACHANDRA (not verified)

Last year I subscribed by mistake.
I could not get my refund.
Gaana showed me as free customer and played adv etc leading to bad experience..so deleted the app that month only.
After a year, again gana has taken rs 399 from my account.
I do not wish to take this.
Please stop immediately and refund my money.
I hope to see immediate action on this please
Regards

Sat, 26/12/2020 - 3:29pm — Virendra Kumar (not verified)

MY self virendra Kumar want to stop auto payment through my bank

My name is virendra Kumar want to stop auto payment transaction to my Kotak Mahindra Bank Ltd Debit card end 4 digit number 4068 paid 99/- rupees a month charge for renewal,
I want to stop auto payment transaction to my Kotak Mahindra Bank Ltd, Debit card,
Thanks

Sat, 01/08/2020 - 10:05pm — Anonymous (not verified)

release

Can u please inform me how can i mail my song to you for the release

Fri, 22/05/2020 - 10:39pm — Vivek alane (not verified)

Stop my autopayment

Hi
I download gaana app but i don't want to continue so PLEASE
Stop my account automatically payment

Wed, 14/10/2020 - 10:04am — Bharat barik (not verified)

Pls stop payment

Fri, 24/04/2020 - 11:38pm — Ram Baheti (not verified)

downloading the songs

i have paid rs 99/- today but unable to download the songs

Fri, 24/04/2020 - 11:36pm — Ram Baheti (not verified)

unable to download the songs

Hi I hAve paid rs.99/- today .not able to download the songs /guide me please . 5 days ago too i had paid rs 149/- but was unable to download the songs .again i paid today rs 99/- whats athe problem ?

Sat, 21/03/2020 - 12:52pm — Anonymous (not verified)

Cancel my subscription

Please cancel my subscription as I am unable to do it from my own.

Fri, 28/01/2022 - 5:44pm — Anonymous (not verified)

I want unsubscribe my

I want unsubscribe my subscription of gaana.com . So please read my comments and help me for this matter.

Sun, 20/02/2022 - 12:42pm — Ashok Salunkhe (not verified)

I want to cancel my subscription and give me my supercoin refund

Tue, 09/03/2021 - 8:41am — Manish Kumar (not verified)

Ganna subscription canceled

Subscription canceled and my payment is refunded
Immediately.....

Thu, 12/03/2020 - 1:52pm — Mudassir ali (not verified)

Stop my auto pay subscription

Dear sir,
I don't want auto pay subscription.so please stop my auto payment service.

Sat, 29/02/2020 - 5:32pm — Anonymous (not verified)

Stop auto payment

Warast service in even showing card number also where need to delete card... fuking services

Tue, 28/01/2020 - 11:58am — Swapnil (not verified)

How to activate gaana account in new phone from old phone

I am using gaana from 2 months. now I was purchased new phone and old one phone containing account now off so how to activate gaana app in new phone.

Sat, 16/01/2021 - 9:43am — Anonymous (not verified)

Phir SA ganna plus ko old

Phir SA ganna plus ko old phone SA new phone ma kase kra active

Sat, 18/01/2020 - 5:10pm — RAMLAKHAN (not verified)

Stop my auto renewal charge from my account for ganna app

Pls stop my gaana service charge that deducted my account automatically

Thu, 06/05/2021 - 1:32pm — satyendra singh (not verified)

Auto payment stop

About gana aap auto payment stop sbi credit card last 4digt 3612

Sat, 04/01/2020 - 9:01am — Ravi (not verified)

Cancel my subscription

Gaana.com saved my card details and auto subscribe whare as auto renewal is off. Now I am unable to cancel subscription and even I did not find my card no in my app so that I could remove my card. They automatically deducting money every months.

Fri, 03/01/2020 - 2:36pm — Rajesh gala (not verified)

Refund and stop payment

Mene 1 month free taiyar ke liye liya tha or credit cards no.dala tha or 399 card mese nikal gya mere ko nhi chayiye ye app to aap 399 hoske to refund kardo or nex year ke liye stop karso pls

Tue, 18/10/2022 - 6:33pm — Abhishek (not verified)

Refund

Refund my 299 rupay

Tue, 28/01/2020 - 8:11am — Kamlesh Kumar malviya (not verified)

Please refund my payment and cancle subscribe

I have not time that I lsition song so please refund my payment and cancle my subscribe

Sat, 26/03/2022 - 3:14pm — Basanta (not verified)

Request Unsubscribe and refound

I have a debit ₹399 from my bank account, no any information and any messages
Why auto deduction from my bank account.. I request to you please unsubscribe and refound my money .

Tue, 24/12/2019 - 9:23am — Kundan kumar (not verified)

To cancel auto subscription

I had subscribed auto payment of Rs99/- for a month ..Now I want to cancel this subscription but not able to do..Even gaana.com not responding anything regarding this..pls do needful
Worst service ever by gaana.com

Tue, 28/01/2020 - 8:13am — Kamlesh Kumar malviya (not verified)

Cancle subscribe

My subscribe do cancle this time

Mon, 16/12/2019 - 5:09am — Sant Kumar (not verified)

Cancelled my subscription

Not required

Wed, 03/02/2021 - 10:40am — Bihari Singh Chauhan (not verified)

Cancel subscription

Plz cancel my subscription. And cancel my auto debit.

Mon, 18/05/2020 - 6:12am — Vishnu Chaudhary (not verified)

Payment refund and subscription

Dear sir
Please Refund my payment And cancel Gaana subscription

Mon, 16/12/2019 - 5:04am — Sant Kumar (not verified)

Cancelled Auto renewal

Not required gana com

Mon, 01/06/2020 - 12:14pm — Vijay Lal (not verified)

Cancelled auto renewal

Please cancelled auto renewal in my banks account, I had already mailed you but you detect money in my account, if you not stop this auto renewal, we have to do complain in consumer forum.

Regards
Vijay lal

Mon, 02/12/2019 - 10:00am — Bhavya (not verified)

Auto renewed and rupies got deducted

Don't want to continue the membership hence pls. Refund the money just today it got renewed so pls as soon as possible i want money refunf

Thu, 24/10/2019 - 11:10am — Saras mittal (not verified)

Song not download

Im am paid ypu 199/- dt. 24.1.2019time 10.59 but song not download

Mon, 09/09/2019 - 12:09pm — Sushil Kumar Sharma (not verified)

To Unsubscribe the Gaana+

Hello
I Have a Gaana+ subscription of 99/month. I want to unsubscribe this facility. So help me.

Sushil Kumar Sharma

Sat, 31/08/2019 - 2:15pm — Anonymous (not verified)

Hi. I had Rs. 99/-

Hi. I had Rs. 99/- subscription but cant download songs. kindly help me the process

Fri, 07/08/2020 - 12:53pm — Jitendra singh (not verified)

Refund money

Please guide me

Mon, 05/08/2019 - 11:31am — Jazeel (not verified)

Worst Service !!

Hello,

I have issues on my Gaana account, tried to contact them through chat, email, phone number, nothing reply yet. Worst experience !!

Sat, 03/08/2019 - 1:21am — Anonymous (not verified)

Cancel auto renewal

I subscribed gaana. A month ago. But now I decided to cancel it. I tried doing it but couldn't do it. Could you please revert me as soon as possible.

Sat, 27/07/2019 - 4:30pm — kumaresh (not verified)

subscription not activated my account

i payed money for one year package but unable to download the songs, pls solve the problem or refund the Amount

Sat, 14/12/2019 - 9:46am — Anonymous (not verified)

subscription not active

this exact same thing is happening to me, and no one is repling my querys.
this kind of service is completely unacceptable.... .

Wed, 24/07/2019 - 4:13pm — Vadivel (not verified)

Not able to download

I have subscribed for 3 month plan I could do download even single song.kindle need explarion solution for this.

Thu, 04/07/2019 - 1:40pm — Ekta (not verified)

Unsubscribe the Gaana app

My Gaana pack of 99 ₹ monthly is on auto renewal mode, I want to unsubscribe and stop the auto renewal payment.But not able to do please guide me.

Sat, 22/06/2019 - 11:46am — Shankar (not verified)

Unsubscribe songs

I want to unsubscribe songs.please refund my payment.

Fri, 21/06/2019 - 2:59pm — Lohar (not verified)

Songs not downloading

Hi,
I am Plus user of Gaana and when im trying to download songs it just keep it in queue.
Let me know what to do

Thanks
Sunil Lohar

Tue, 18/06/2019 - 10:21am — MD Noshad (not verified)

not work this plan download song

My account 399 rs debit my bank your gaana.com
Not working

Wed, 05/06/2019 - 3:20am — Priyansh Shah (not verified)

Downloading not working on iphone what's wrong? FIX ISSUE ASAP

Hi,

I have already subscribed for 1 year subscription with 30 days free trial, but I couldn't download songs from my iphone 8. I'm a Canadian subscriber. Please do immediate action , this is like a bug on gaana App which needs to be resolve

Wed, 08/05/2019 - 12:02pm — Arun Mohan (not verified)

Cancel my Subscription

Hello,
I need to cancel my Gaana subscription

Tue, 03/12/2019 - 12:40pm — Rajiv Jagat (not verified)

Cancel my payment

Please cancel my payment
Refund my balance shortly.

Thu, 01/09/2022 - 9:13am — Himanshu Dubey (not verified)

Cancel my payment or refund my balance

Please cancel my payment or refund my balance

Fri, 26/06/2020 - 10:51am — Anonymous (not verified)

I don't like this please do not again cut my payment

Not like don't useing

Tue, 07/05/2019 - 10:57pm — Arabhi (not verified)

Downloading songs

I have paid 99rs package of gaana and still I am not able to get the songs downloaded. Do something fast.

Sun, 05/05/2019 - 7:35pm — Samir Chaudhary (not verified)

NOT RECEIVING SERVICE

Hi,

1. I am your paid customer. I paid my second yearly installment a few months back.

2. My contact No is xxxxxxxxx16.

3. I had to format my phone recently and on recommencing of service I am unable to get my downloaded songs or MY SONGS in your app.

4. A similar formatting was done by me earlier too however my songs had been restored on that occasion.

5. Please advice and restore services.

Thankyou

Sat, 19/10/2019 - 11:10am — kapil singla (not verified)

voucher

my voucher unique done but not download any songs

Wed, 01/05/2019 - 9:59pm — Shaikh (not verified)

Gaana Apps not open in Mini iPad

Hi I Have iPad annual rental to Gaana App but i check mini iPad Apps installed but Icon not open please check and resolve the issue.

Wed, 24/04/2019 - 3:36pm — Anuj (not verified)

My Subscription not Active

After formation my mobile phone my paid gaana subscription not working. only 30 days trail period shows. how can we active my previous account.

Sun, 14/04/2019 - 2:25pm — sangeeta singh negi (not verified)

payment

hello
i subscribed gaana 1 month free with pack of 299 year
but why they debit my 650 rs pls reply soon.
and its my first time

Sat, 13/04/2019 - 6:18pm — Maaran (not verified)

Still not activated

Hii this is Maaran, I pay @199 pack unlimited download free for 1 year pack 11th of April but here from can't download pls do the needful

Regards
Maaran

Mon, 08/04/2019 - 9:35am — Mehmood md (not verified)

Not working

My account 199 rs debit my bank your gaana.com
Not working

Tue, 12/03/2019 - 2:31pm — vikas toshniwal (not verified)

subscription not credited

In my account 99 rs debited from bank but not upgraded in subscription
Not working

Mon, 04/03/2019 - 9:38pm — VISHAL GUPTA (not verified)

faild to download song

sir my account deduct rs 100 but i am not download any song

Sat, 09/02/2019 - 7:41pm — Linkaraj T (not verified)

Subscription not activated

I bought gaana plus stduent offer...but it is not activated...i have been continusly sending feedback to the gaana support...but no response...there ans is send ur email id thats it....Fuck you bitches....Go fuck yourself

Mon, 07/09/2020 - 1:53am — Karthik (not verified)

My amount way st

I amount paid one song rs199
But song not download
You return my amount rs199

Sat, 19/01/2019 - 8:06pm — Gaurav (not verified)

My account rs debit and not work and download songs

My account 99 rs debit my bank your gaana.com
Not working

Sat, 19/01/2019 - 6:02pm — Apurba Naskar (not verified)

Can't download songs despite payment if subscription

Dear Sir / Madam ,
Today I have subscribed for Rs 10 for 1 month.Despite I'm unable to download songs.

Plz help .

With regards ,
Apurba Naskar

Kolkata

Wed, 26/12/2018 - 12:18pm — Naveen (not verified)

Not working

Hi I hAve paid annual rental to Gaana app, now it's not working properly and more over all songs are played half and without internet connection songs can't play please do necessary as soon as possible

Mon, 18/07/2022 - 5:00pm — prafulla (not verified)

Refund Rs.399/-

how to auto debit Rs.399/i- please refund