HDFC Life Insurance Customer Care No. 1800 266 9777

Toll free Number(s): 
  • 1800 266 9777 (For Online Buying Support, 8am-11pm)
All India Number(s): 
  • 1860 267 9999 (Services For Policy Holders)
  • 1860 266 7227 (Contact Relationship Manager, Mon-Sat 9:30am - 6:30pm)
  • 022-6844 6530 (For Contact Support, Mon-Sat, 10am-7pm)
  • 022-6287 4200 (For Avail Loan Against HDFC Life Policy)
  • 80000 06607 (Senior Citizen - Customer Care No.)
  • 8291 890 569 (Whatsapp Support)
  • 800 0006 609 (Missed Call Service To receive details about your fund value)
International Numbers: 
+91 89166 94100 (For NRI Services, Mon-Sat 10am-9pm)
+91 8916613503 (To Buy A Policy)

IVRS Menu 1800 266 9777

First Select the preferred language

  • Press 1 - To Information About Your Current Policy
  • Press 2 - To Buy Plan Or Information About Policy Online

Emails

Install App

Important Links

SMS Service

  • Send SMS LIFE to 56161 From Your Registered Mobile Number

Other Services Contacts

Sr No. Service Contact No.
1 For Support 022-67516666
2 For Information About Current Policy 022-68446530
3 For Missed Call Service 9980970424
4 Missed Call Service To Get A Policy Details 8000006609
5 For NRI Customers, All Days,From (9am-9pm, Local Charges Apply) 022-61131333

For Claim Process

Grievance Redressal

Level 1:

Level 2:

  • If your query is not resolved within 14 days then you can contact to the Associate Vice President - Customer Relations via filling this Form

Level 3:

  • If your query is not resolved within 7 working days then you can contact to the Grievance Redressal Officer via emailing at gro@hdfclife.com or fill this Form

Level 4:

  • If you are not satisfied with level 1 or level 2 then you can contact at following details
    Toll Free No.: 155255, 18004254732
    Email: complaints@irdai.gov.in
    Address: Insurance Regulatory and Development Authority of India(IRDAI)
    Policyholder's Protectionand Grievance Redressal Department - Grievance
    Redressal Cell. Sy.No.115/1, Financial District,
    Nanakramguda, Gachibowli, Hyderabad - 500032
  • You can also lodge your complaint online through IRDAI Portal Or Council for Insurance Ombudsman (CIO) Portal.

For NRI Customers

Contact No.: +91 89166 94100
Email: nriservice@hdfclife.com

Download Forms

Offices Address

Sr No Office Contact No. Address
1 Registered Office/ Corporate Office 022-67516666,
(Mon-Fri, 9:15am-6pm)
Lodha Excelus, 13th Floor,
Apollo Mills Compound, N.M.
Joshi Marg, Mahalaxmi, Mumbai 400 011.
2 Customer Service - Chennai - 37/38, 2nd Floor, ASV Ramana Towers,
Venkatnarayana Road, T.Nagar, Chennai-600017
3 International Liaison Office (+971) 43426662 Office number-207, 2nd floor, The
Business Center, Bank Street, Bur Dubai, UAE

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