Instagram Customer Care

Updated on Tuesday, 24 September 2024 - 9:57am

Organization:

instagram.com

Website:

Official Website

Important Links

App

Install App

Office Locations

Menlo Park, CA, US (HQ) 1 Hacker Way.
New York, NY, US 770 Broadway.
San Francisco, CA, US 181 Fremont Street,
181 Fremont St, San Francisco .

Comments

Mon, 27/05/2024 - 2:46am — Anonymous (not verified)

I need to get back k my instagram account deleted accidentally

Hi Instagram team please reactivate my instgram id which is deleted by me accidentally and more then 30 days have been passed and am unable to reactivate it.

Instagram id: engineeryashas

Personal email I'd:gowdayashas140 [at] gmail [dot] com

Please resolve this issue and I need my account back

Sat, 08/06/2024 - 5:25pm — Anonymous (not verified)

Account name : ikaurzz_xx001

My Instagram account got hacked .

Wed, 17/07/2024 - 7:33am — im.subhashgurjar (not verified)

my instagram account has been

my instagram account has been deleted i didn't even do anything it has been deleted by mistake please instagram recover my account

Id = im.subhashgurjar

Sun, 19/05/2024 - 3:13pm — Anonymous (not verified)

I was unable to access my account

The Instagram thing I was unable to access my account because actually I forget my past work that I clicked on the forget password and it's send me a confirmation code but I didn't receive the confirmation code on my mobile number and even recently on my email address that's why I tried multiple times to login my Instagram account and then Instagram has restricted my activity you can also check it by the login details that I tried to login multiple times to this account but I was not able to do that and it's sometimes also shown that use or not found please Instagram team try to resolve it quickly and get my ID back as soon as possible it's very urgent please

Sun, 19/05/2024 - 10:49am — Mona Prajapati (not verified)

My Istagram Account had been hacked

Dear instagram my account had been hacked since 4 Days .
Someone is posting unsual fraud post by my account ...
My istagram account is- simpal._girl_7877
Plese remove my instgram id from social media app(Instagram)..
Thank you..

Sat, 18/05/2024 - 10:20am — Dev (not verified)

Instagram reels

My Instagram is not working properly whenever I watch reel that time Instagram shows me there is network issue I call my network company they say me there is no problem in network there is problem in Instagram
I want my reels back

Fri, 10/05/2024 - 9:39am — Manish Dahiya (not verified)

I'd disabled

My Instagram account is disabled without any issue I want to take my account back now my account is closed so please help me to open it again with all photos and videos because that is more beneficial photo for me. My Instagram user name is Manish.dahiya.01

Thu, 09/05/2024 - 1:04am — Yash saini (not verified)

Kindly request to restart my Instagram account

Hello Instagram team,
I beg to say that, my phone was hacked in back days. And hacker was abused my Instagram account also. He/she misused my account.
And then Instagram team disabled my account. Now My phone refused by hacker,All matters are clear now.
so l kindly request to you please unblock my account.

Account name:- yash_saini7566
email:- sainuy76 [at] gmail [dot] com

Your thankful

Sun, 05/05/2024 - 9:02pm — Deep (not verified)

I'd Hacked

Dear instagram my account had been hacked since 4 Days .
Someone is posting unsual fraud post by my account ...
My istagram account is- _deep_100x
Plese remove my instgram id from social media app(Instagram)..
Thank you..❤

Mon, 29/04/2024 - 4:49pm — Gursimran Kaur (not verified)

Instagram log in issue

i lost my Instagram account and i dont have access to my email or phone number Please help me .My Instagram account is viking_india1966.
current phone number is xxxxxxx515.

Mon, 29/04/2024 - 2:21am — Mohit (not verified)

dear Instagram team, my

dear Instagram team,
my Instagram account was suspended plz reopen my Instagram some urgent documents in my account...

Mon, 22/04/2024 - 7:55pm — Anonymous (not verified)

Insta disabled my account

I haven’t uploaded anything against insta tos. They still disabled my account. I submitted an appeal two days ago. Still haven’t received any information. Please help.

Sun, 21/04/2024 - 9:56am — Varsha R Patel (not verified)

My account has been disabled

My account has been disabled please return my account i want my account back

Thu, 18/04/2024 - 10:34pm — xahid (not verified)

instgram not working

my Instagram couldn't refresh feed problem and showing me wrong location please help me as soon as possible

Sun, 07/04/2024 - 12:34pm — Sheetal meena (not verified)

I'd ban

I want to close my Instagram ID My ID has been hacked. My ID name is sheetal_meena_76. Please close this ID. Thank you so much.

Thu, 04/04/2024 - 8:40pm — Kaleelurahman (not verified)

Instagram

Hello Instagram. Reels option not working in my account here is showing no internet connection. So can you please fix this error as soon as possible Thank you Instagram team

Sat, 23/03/2024 - 10:53am — Arsh Chahal (not verified)

Please

Sat, 02/03/2024 - 2:43pm — Jesna (not verified)

Instagram chat recovery

Sir
My Some important messages got deleted From IG.I have recovered but I haven't got that chat history.how to recover that

Wed, 28/02/2024 - 3:24pm — Sanjay dutt my love (not verified)

My account was hack sir

Mera account hack ho gya sir please help kijiye sir

Sat, 04/05/2024 - 3:38am — Suchitra reddy (not verified)

Lost all the access to regain my Instagram account

I want my Instagram account back my insta account got hacked on 3rd may 2024 and change from _suchitra_reddy to 32_suchitra_reddy22___ i want it back can you please giveaway my account please

Wed, 28/02/2024 - 10:01am — Shubh (not verified)

My Instagram account is not

My Instagram account is not opening again please give me my account again my Instagram I'd official__shubh_007a thank you

Sun, 18/02/2024 - 3:24pm — Abdul Rahim (not verified)

Hello Sar sar Mera Account

Hello Sar
sar Mera Account disabled Ho Gya Hai Plz Sar Aap Mera Account Open Kar Do Plz Maine Apne Account Me Bahut Mehnat Kiya hai Apna Sab Kuch Daw Pe Lga Diya Hai Plz I Request You
Mera Username Hai :-abdulrahimrk2
Plz Sar Plz Mera Account Open Kar do
Mai up Zila Bahraich Se Hu

Sun, 21/01/2024 - 4:04pm — Sonu kumar (not verified)

Fake id

neharajbhar4310 is fake id
And status
Please immediately disable this id

Thu, 21/03/2024 - 7:23pm — _its__radhika_sahu (not verified)

Fade id

Please help may fake id delete

Sat, 20/01/2024 - 1:03pm — khushi pawar (not verified)

instagram login issue

i lost my instgram account and i dont have access to my email and phone number please help me .my instagram account is khushi_panwar08.
current gmail sccount is prachipawar13112007 [at] gmail [dot] com

Thu, 18/01/2024 - 8:52am — Khatia Kekelia (not verified)

My instagram was hacked.

Someone changed my number and email attached to my instagram account and i really need it back. Please help me

Fri, 15/12/2023 - 3:57pm — ALAMURU SUBBA JANARDHANA (not verified)

One of my follower I report something else I do please back

One of my follower backup them please help me

Thu, 07/12/2023 - 10:10am — Naman pal (not verified)

Account was disabled

Tue, 09/01/2024 - 11:31am — Vineeth (not verified)

Administration please check my profile

No photos no unofficial chat that person
Show me if anything went wrong

Fri, 01/12/2023 - 10:23am — shreepad s/o bheemaraya hosamani (not verified)

Someone created Instagram account on my name and posting unusual

Sir.. someone created Instagram account on my name and posting unusual stuffs please help me

Thu, 30/11/2023 - 11:27am — VIJAY PRAJAPAT (not verified)

reactivate my account

I accidentally broke the rules of Instagram Community Guidelines, I promise that you will not make such a mistake in the future, I will follow the Instagram Community Guidelines well, please give me another chance My Instagram User ID ohh_itz_vijay_

Sun, 28/04/2024 - 8:56am — Zarinkhan (not verified)

Upload a photo Error please try again later not uploaded pleasI'

Sir please reactivate my Instagram suspended account, sir I upload my real I'd card , sir don't violate any Instagram community guidelines Rules, sir please confirm my identity and reactivate my Instagram suspended account.

Fri, 24/11/2023 - 8:24pm — sk_badshak_king_sahil_kumar (not verified)

Instagram problem

Hy Instagram my Instagram Account email and number password
I am miss pelese solution

Password
Phone number

sk_badshak_king_sahil_kumar

Tue, 21/11/2023 - 11:07pm — R. Kulendran (not verified)

My Instagram account hacked

My Instagram account has hacked by someone. I'm unable to log in. The hacker has change all its phone no email id etc.I have also submitted the selfie video but nothing happen. Please help me

Tue, 09/01/2024 - 4:47pm — sowmyaachu (not verified)

instagram account has ben haked

hai my insta ID sowmya achu email id is sowmyaachu007 [at] gmail [dot] com this acount is haked frm someone les kinldy help me

Thu, 16/11/2023 - 5:49pm — Abhishek Tiwari (not verified)

Instagram hacked

My instagram id was hacked on 15/11/2023.I'm unable to log in. The hacker has change all its phone no email id etc.I have also submitted the selfie video but nothing happen. Please help me

Sat, 04/11/2023 - 10:55am — Sahil (not verified)

My Instagram account has been disabled

I accidentally broke the rules of the Instagram Community Guidelines, I promise that you will not make such a mistake in the future, I will follow the Instagram Community Guidelines very well, please give me another chance
My Instagram user id -badboy2244y5
Gmail- ksahil30667 [at] gmail [dot] com

Sat, 16/12/2023 - 10:16pm — Amit (not verified)

My Instagram account disable

Instagram team

Please unban my account I didn't mistake again

Thank you Instagram team

Wed, 07/02/2024 - 2:22pm — solanki jayveersinh ajaysinh (not verified)

Instagram suspended appeal

jayveersinh_aakru

Sir please reactivate my instagram Suspended Account sir i don't Violate Any Instagram Community Guidelines Rules, sir my instagram account was suspended by mistakes sir please Solve My problem as soon as possible.

Wed, 01/11/2023 - 8:52pm — Akhil (not verified)

Reels

I can't see reels on my Instagram because it doesn't have reels option so please help.

Tue, 31/10/2023 - 12:30am — Anonymous (not verified)

Account got disabled for no reason

Dear Instagram Help Center,

I am writing to appeal the recent disabling of my Instagram account,
[ @iisj.tells ]
when I discovered that my account had been disabled, and I believe this action was taken in error.

I have been an active and responsible user of Instagram for [2 years ], and I have always adhered to the platform's community guidelines and terms of service. I cannot think of any reason for my account to be disabled due to any violations.

I kindly request that you review my account's status and provide me with an explanation for the disabling of my account. If there were any violations or issues, I am more than willing to address them and ensure that I comply with Instagram's policies going forward.

My Instagram account is not only a personal space for me but also a means of connecting with friends, family, and a platform for my professional endeavors. Its sudden deactivation has had a significant impact on my online presence.

I am ready to provide any additional information or clarification that may be required to resolve this matter promptly. I appreciate your prompt attention to this issue and request that you reinstate my Instagram account as soon as possible.

I look forward to your response and the opportunity to continue using Instagram responsibly.

Thank you for your understanding .

Fri, 20/10/2023 - 9:04pm — Vidhi Tyagi (not verified)

Instagram Id hacked

My Instagram was hacked 2 days ago and I'm unable to log in. The hacker has changed my phone no. and email ID and is using my identity to fool other people. Please look into the matter as soon as possible. I have also submitted the selfie video as well. Please take down that account.

Sat, 14/10/2023 - 7:27am — Sabarishpreneur (not verified)

Branded content eligibility

Thu, 12/10/2023 - 9:58am — Harwinder (not verified)

Recover the hacked account

My account was hacked before 15 days.I can't able to login my account.
Username-(itzur__harwinder)
I even tried to send selfie through the required process but not able to submit.Please do the needful as I have no access to my Instagram account at all.The hackers have changed my mail,phone no etc.Kindly help.

Sun, 22/10/2023 - 3:23pm — Anonymous (not verified)

Hello, is it resolved. I’m

Hello, is it resolved. I’m also facing same situation. My Instagram account has been hacked.. please help me to recover or delete it.

Mon, 30/10/2023 - 8:39pm — Bondala kartik (not verified)

My account is hacked

Please give me back my Instagram account

Fri, 29/09/2023 - 9:03pm — Anonymous (not verified)

Audio unavailable

Hello dear instagammy account has the problem regarding Instagram deals with audio not working its shows. The music is not available in our region or the music currently unavailable my account @mr___shashuu i am reporting from month thier is no response from the team .
Please slove this problem as fast as possible
Thank you

Sat, 13/07/2024 - 12:22pm — Mukesh (not verified)

Hi, My instagram I'd was

Hi, My instagram I'd was __.mukii.___, It's last time are post upload, that post song was don't like at the post ,so please remove the last post song

Sat, 13/07/2024 - 11:52am — Mukesh (not verified)

Remove for song

Hi, My instagram I'd was __.mukii.___, It's last time are post upload, that post song was don't like at the post ,so please remove the last post song

Thu, 28/09/2023 - 8:26am — Anonymous (not verified)

Music Suggestions Changed

Hi,myself Dhruv Sharma (i.dhruv_17).
Since last week my Instagram story suggesting songs has been changed and I am unable to choose my old one,it's keep on showing no music found.
Please do help me out with this.
Thank You

Fri, 15/09/2023 - 5:45pm — Anonymous (not verified)

My Instagram account has been

My Instagram account has been suspended I have already make an appeal for that so please look into it because I have followed all the community guidelines and I don't disagree with any of the Instagram tos so please look into the issue

Fri, 15/09/2023 - 2:28pm — Kushagra Sharma (not verified)

Deactivated

My Instagram account has was deactivated for the violation of community guidelines.

My lawyer had gone through all instagram's terms and services and claim that I haven't violated any of it.

It was a false deactivation

Please reactivate my Instagram account @Kushagra__op.
@Kushagra Sharma
Thank you.

Sun, 10/09/2023 - 11:23pm — Sahil (not verified)

My Instagram account has been disabled

Sir I am sorry for the mistakes I made. I apologize if I have offended any of the Instagram community guidelines. Please make me shy. Such mistakes will not happen in future. Again, I will not break any community guideline. Please restart my account.account@ badboy2244y5

Thu, 19/10/2023 - 10:38pm — Roshani singh (not verified)

Recover disable my account.

I accidentally broke the rules of the Instagram Community Guidelines, I promise that you will not make such a mistake in the future, I will follow the Instagram Community Guidelines very well, please give me another chance
My Instagram user I'd was roshaniii396
email id = patelroshani02741 [at] gmail [dot] com

Thank you

Sat, 09/09/2023 - 11:53am — Sahil (not verified)

My Instagram account has been disabled

Hello Instagram

My Instagram account has been for deactivated from Instagram for violation of Instagram community guidelines and this account is very important to me . I will not mistake anything in the future (And I will also follow the Instagram community guidelines) please fix my account and get this account back to me.
ID-badboy2244y5
Phone number -78xxxxx45
Thank you

Fri, 08/09/2023 - 11:46pm — Andrew rai (not verified)

Recover my Instagram account which have been hacked

My Instagram account is has been hacked and it's been a month that im trying to get recover my account but the hacker has changed my email and phone no user name (kamadorein6) I try to recover my account through Facebook but it show me the another account so please help me to get recover my account because it has my memories and important stuff which I don't want to lose

Tue, 05/09/2023 - 12:09pm — Manish Pujari (not verified)

Instagram account hacked

My instagram account (manishpujari97) has been hacked and it is not even loginin .plzz do help me in this service i am already suffering from so much struggles ao plzz help me someone is using my account for their fake and fraud money business so i request you to help me throughout this.
This is my humble request.

Manish Pujari

Fri, 01/09/2023 - 9:22pm — Sohan (not verified)

My account was hacked

My account was hacked before two days.I can't able to login my account.
Username-(_sohansd_)
I even tried to send selfie through the required process but not able to submit.Please do the needful as I have no access to my Instagram account at all.The hackers have changed my mail,phone no etc.Kindly help.

Thu, 24/08/2023 - 8:14am — Sindhu Tippavajjula (not verified)

My Instagram account got hacked

My Instagram account got hacked yesterday. I kindly request you to resolve my problem and recover my account. I had tried submitting the selfie vedio but it's not confirming can please contact me and resolve the issue.My account I'd : sindhu_tippavajjula_

Thank you
My contact:+91 9xxxxx72.
I am also available in Skype

Wed, 16/08/2023 - 12:43am — Ashwin bhujade (not verified)

Hate speech , harrasment

Someone massage me really hate speech
,and he blackmailing me to he killing me plz imedate action

Sun, 13/08/2023 - 11:09am — Kapil saini (not verified)

Instagram

My account has been hacked almost 5 month ago.I have written numerous mails attaching posts ,Screen shots of conversation sent to my followers to instagram @security but till now no action from your side.I even tried to send selfie through the required process but not able to submit.Please do the needful as I have no access to my Instagram account at all.The hackers have changed my mail,phone no etc.Kindly help.

Userid,Shadesofgecee
Privacy password, Kapil@1996

Sat, 12/08/2023 - 2:56pm — Satish suthar (not verified)

My account has been disbale some years ago

I am very sorry that I have broken your rules this is my first mistake so please forgive me and start my account

Thu, 10/08/2023 - 8:10pm — Sahil (not verified)

My Instagram account has been disabled

Dear Instagram team
My Instagram account has been disabled i apologise my mistake and im sorry for that and in future i will follow all ur Instagram community guidelines bt please recover my Instagram this account is very important for.
Id - badboy2244ys

Mon, 04/12/2023 - 9:30am — Anonymous (not verified)

Instagram I'd suspended

Tue, 08/08/2023 - 10:26am — smriti (not verified)

My account has been hacked

My account has been hacked almost 3 weeks ago.I have written numerous mails attaching posts ,Screen shots of conversation sent to my followers to instagram @security but till now no action from your side.I even tried to send selfie through the required process but not able to submit.Please do the needful as I have no access to my Instagram account at all.The hackers have changed my mail,phone no etc.Kindly help.

Sun, 03/09/2023 - 4:45pm — Mohd Faisal (not verified)

Cyber crime

Koi mere account ka missuse krr rha like as online Payment and online froud etc..

Fri, 01/09/2023 - 12:08am — Md Lal babu (not verified)

Account was hacked

Wed, 30/08/2023 - 5:19am — alok anand ray (not verified)

Hacked account

my email is alokanand910 [at] gmail [dot] com another email waxanand [at] gmail [dot] com which is linked with Facebook.
hackers asked me to change my email to moneypay950 [at] gmail [dot] com. from that time my account is hacked.

currently they are using __alok_anand__
my username was alok_anand1994.

Sat, 26/08/2023 - 1:22pm — Hitesh Meena (not verified)

My Instagram I'd hacked

Fri, 25/08/2023 - 3:55pm — Nityasundessha (not verified)

Scam and froud account

My sistar id is hacked nitya_sundessha iiscam and froud he plazzz my help me

Mon, 07/08/2023 - 12:22am — Anonymous (not verified)

Fake account action

Riya_agarwal_25 I'd in Instagram and many more I'd instagram same name is fake I'd and other person I'd follow and black mailing is private image and video ... Please have a humbale request is fake account is banned with email I'd mobile number and delete all data ... And action is crime is location site

Sun, 01/10/2023 - 2:46am — Manish kumar (not verified)

Suspended this id

Some persion miss use my pic and use in profile
And uploaded status in nude pic tn this id so please check

Sun, 06/08/2023 - 9:26pm — VIGNESH (not verified)

MY INSTAGRAM ACCOUNT DON'T HAVE TO ACCESS

Dear Instagram,
I was trying to log in to my account
I changed my mobile Phone few months ago.
From that time I am unable to access my instagram id which is (Vigneshselvam3).
I forgot my password and I already tried resetting my password through email but and
I already tried instagram help center and Didn’t get a valid solution from almost all tabs.
So, I can't access my Instagram account.
I want my instagram account back please help me.

Fri, 01/09/2023 - 4:31pm — Deepu kumar (not verified)

Account access

Please my account access

Fri, 04/08/2023 - 2:44pm — Anonymous (not verified)

my instagram id has been hacked

My Instagram id _kanika_chawhan_18 has been hacked by someone. kindly requested to please solve the problem

Tue, 29/08/2023 - 7:58pm — Abhishek (not verified)

Deactivate my account

Plz one time checked my account plz

Thu, 03/08/2023 - 10:58am — NEHA (not verified)

My account is suspended

hi..this is neha my account is suspended because by mistake i entered wrong date of birth please get back my account alreadt it takes 4 days till now my accoun is not back..my user name is neha.9589

Sat, 26/08/2023 - 1:39pm — AAKULA gopichand (not verified)

My Instagram account is hacked missing the old password

My Instagram account as a hacked missing the old password please return the my Instagram account importantly photos and videos account

Mon, 14/08/2023 - 9:31am — Deepak thakur (not verified)

My account bend help me 13

My account bend help me 13 date se band h

Sun, 13/08/2023 - 11:44pm — paras_rajpurohit_official (not verified)

My Instragram account was suspended and now disable by Instragra

Hello Instragram team
My Instragram account @paras_rajpurohit_official was suspended on 1/8/2023 .on morning 10:49 with false deactivation .I will follow all community guidelines.this Yahoo account which is added that is not there with me so please send the code on my account number which I added in this account .this account is very important account so please reactivate my account
Thank you
Instagram team

Thu, 29/08/2024 - 8:43am — lawa (not verified)

how to fix a disabled account

Having your account disabled can feel like losing a key to your favorite place. You're locked out and left wondering what happened. Don’t worry; you can get back in. Marie_consultancy is a tech expert and a META staff she can aid you,reach her (MARIECONSULTANCYOZ [at] GMAIL [dot] COM and INSTAGRAM: MARIE_CONSULTANCY)

Wed, 02/08/2023 - 1:20am — Dheeraj Pradeep C (not verified)

Age Appeal issue

Really disappointed with the non-existent customer service from Instagram. A great deal of people are having their accounts wrongful disabled, including myself and contacting a customer representative who works at Instagram is impossible.

Instagram tells users to use the Help Centre, but none of the appeal forms work and as a result, no one can gain access to their account again. See attached screenshot for the error message I receive. I've had account for over long period of time so it's very important to me. It’s saddening that I have had no luck getting my account back and that many other people are experiencing the same frustration with their accounts too.

Instagram needs to change their appeal forms so that people can actually submit their requests to get their accounts back. If someone could please help me I would be really appreciative. My account was @dheerajpradeep.c

Wed, 26/07/2023 - 10:53pm — harish kumar (not verified)

my account is hacked

my account is hacked hacker change my Mobile number not show any otp for me please help me

Tue, 15/08/2023 - 11:59am — Mugesh (not verified)

Account hacked by someone..

Tue, 24/10/2023 - 4:28pm — Cyrill Ekka (not verified)

Block this account

Mera account hack ho gya h

Tue, 25/07/2023 - 5:45pm — Anonymous (not verified)

Unable to unlock Id

Previously i delete my id, but before 28 days time period i wamt to try to login again but i forgot my password and now i can't unable to recover or try forgot password but it didn't work

Wed, 19/07/2023 - 9:18am — Rashmi bade (not verified)

My instagram account has been

My instagram account has been hacked and it is not even loging in plzz do help me in this service i am already suffering from so much struggles ao plzz help me someone is using my account for their fake and fraud money business so i request you to help me throughout this.this is my humble request

Sat, 15/07/2023 - 1:23pm — Komal Shekhawat (not verified)

I'd hacked

My account will be hack my important data in my account Plz help me

Wed, 12/07/2023 - 10:35pm — Anonymous (not verified)

My Instagram has been hacked

Hello my name is gracy
My Instagram id achromatic_gracy has been hacked and someone changed my email id, phone no.and password as well .. i couldn't login it.. hacker uploading fraud post in my account.
Please delete this account permanently.

Wed, 12/07/2023 - 6:12pm — Aditi Arya (not verified)

My Instagram account don't have access

My Instagram account don't have access
Dear Instagram,
I changed my mobile Phone few months ago.From that time I am unable to access my instagram id which is (aditi_.arya).I forgot my password and i didnt add email to the id I had only option to access my id is my phone number but login link is not coming to my phone no. (xxxxxx9449).I want my instagram account back .please help me .
I'll be thankful, if you resolve my problem..