Yatra.com Customer Care No.

Organization: 
All India Number(s): 
  • 0124-474 9322 (For Support)
  • 0124-332 2876 (For General Query)
  • 9990 614 615 (For Holiday Packages, 10am-9pm)
  • 0120-690 7420 ( For Hotel Reservations)

Email

  • support [at] yatra [dot] com (For flight bookings queries)

Install App

Important Links

Chat Online

  • Go to the Official Website
  • Visit Yatra's official website and click on the "Support" option at the bottom right corner. From there, select "Talk to us" to initiate a chat session

For Claim Your Refund

In case your flight has been cancelled by Airlines or You have cancelled  the flight directly with the Airline.

Step 1: Visit this link to login into Yatra My bookings section
Step 2: Click on the "Check Refund Status" Button.
Step 3: Click on the given link to claim and process your refund. (highlighted in yellow color)
Alternatively, you can visit for help on claiming your refund.

Know Your Refund Status

Kindly visit  to get a status update on your refund request.

For Cancellation

Step 1: Go to "Manage Bookings" and click the option-"Cancel"
Step 2: Select the PNR / Booking reference that you wish to cancel. Please ensure to check on the cancellation charges applicable on your booking
Step 3: Click on the "Start cancellation Process" Tab. Please select the route and the passenger(s) you want to cancel.
Step 4: Check on the cancellation charges and choose the mode of refund you wish to opt for.
Step 5: Finally review and cancel your booking.

In case of any Cancellation/rescheduling/Name correction/sector change etc is to be done within 24 hrs of making the booking with Yatra.com, please contact the airlines directly. In case you have claimed refund from Airline

Service Support

Sr No. Travel Product Service Support Service Support Timings
1 Domestic Flights support [at] yatra [dot] com 9am-9pm
2 International Flights intobservice [at] yatra [dot] com 9am-9pm
3 Domestic Hotel hotelservices [at] yatra [dot] com 9am-9pm
4 Domestic Holidays holidays [at] yatra [dot] com 10am-7pm
5 International Holidays holidays [at] yatra [dot] com 10am-7pm
6 Rail Support rail [at] yatra [dot] com 9am-9pm
7 Bus and Cab Support bus@yatra [dot] comcabs [at] yatra [dot] com 9am-9pm
8 General Inquiries journeys [at] yatra [dot] com  
9 Feedback/Suggestions: yatramanagement [at] yatra [dot] com,
rajesh [dot] bhanot [at] yatra [dot] com
 
10 Hotel Price Guarantee hotelpriceguarantee [at] yatra [dot] com  
11 Confirm Check-ins headhotels [at] yatra [dot] com  

Head Office

Yatra Online Pvt. Ltd. 1101,
11th Floor, Tower B, Unitech
Cyber Park, Sector-39,
Gurgaon-122001.

Social Sites

Comments

Still not yet refund my last transaction done. Booking failed

Pathetic service. No one called since last 10 day's

Refund amount

I was booked flight ticket but cancelled my ticket amount not refund in my account

Refund

I booked a bus ticket from MANCHERIAL to Hyderabad on 12/9/19 which I cancelled later then I did not recieve untill 13/9/19 which is my travelling date and did not recieve my Refund.so please process my request

Need Online Booking Agent

Dear Sir / Madam,

We need a portal for my corporate with you for ticket booking of Airlines / Hotels for which may I have the below details :

1. Service Charges
2. Terms and Conditions
3. Penalty on cancellation
4. Can we claim the GST?

deduct amount

I have book ticket for ahemdabad to patna filght tiket named on date 02/08/2019 time 20.27 booking failed and my account. Deducted amount 4816rsin refund not received

business with your organisation

Seamens club and hotel
Paradip
Odisha.

Greetings of the day !
Dear Sir/ Mam
I bring to your kind attention that, i somnath ganguly as a general manager seamens club and hotel paradip odisha, we are room sale business with many more company's, we are interest our rooms booking by your company through, please as soon as visit our hotel and your trams and condition send on mail through.
kindly regards
General Manager
Somnath Ganguly

Refund

I have book ticket for pune to kalian named on date 18/07/2019 time 9.45 booking failed and my account. Deducted amount 426rsin refund not received

Ticket is not booked

Ticket is not booked

Refund

I booked train ticket from Tiwari to Bhata para on dt 27/5/2019.booking failed &deduct amount Rs337inr refund not received till dt13/6/2019