Dear Sir / Madam ,

My airtel no - deactivated recently due to non maintaining balance for last 3 months without any information.

I want to activate the same no. So please do the needful. Currently i am out of india this is my primary contact no. So kindly resolve the issue as earlist.

Kind Regards

Vivek

Hi

The most pathetic services I've recieved ever from airtel. And i have made the a mistake to use airtel app to recharge my account. Firstly the app gives me an error at the payment page And then when I recharged for the second time both the transactions went through. And you dont take ownership for it. Lol! Why will I buy a pack for 82 days twice in a span of 30 mins?? And when I call to customer service they tell we dont refund but can extend your validity. Man i want my money back! Not extended validity. After this incident I want to port out asap but Im stuck with you guys with this double validity of my package. And the worst is that the customer support is not helpful. And you dont refund or have option to transfer the additional validity on a seperate num! As a customer what I am supposed to do or go to??
Also customer service tells to send screenshot of error and send. Where the hell on your app or website it is mentioned to click screenshot if error faced so i would have done it.

Only after the damage have been made I am suggested to click screenshot? Who and when are the customers adviced to do this initially?

Also nowhere on the website it is mentioned about it.

I spoke to sandeep dhule the floor supervisor in customer support who was not helpful, very rude and he was interrupting while I was speaking.He was very arrogant and honestly doesnt deserve to be a supervisor or honestly his way of communication is simply not for customer service.

Honestly I have not received any help so far.

Now, what I am looking for is-

No sorries or apologies
I myself am sorry for myself for what happened to me and I dont need your sorry.

I dont want the extended validity and I want my money back in my card as it was a duplicate payment due to your app issue as I dont want be be with you guys amore than 82 days and I dont want to get stuck with this 162 days validity. After this experience I want to port out asap.

Its my hard earned money that I wish to not give you guys anymore and want ot back in my card.

Also went through your website terms and conditions where there is no where mentioned that you dont refund.

Hopeing your help with my refund.

Regards

Hello, I did call regarding the money deduction now and was told I had activated some supermodel activation. No activation was done from our end. And the tech support was not sure what this service was. They just want to cut the call. They easily give information to Port. My question to Airtel is that
1. Is this your customer service ?? Seriously ???

2. Do you pay these tech support people or not ?? Because they are frustrated and angry. Seems like work done forcefully and not as you have to do it. They should be temporary people you have so they just don't care. Or your managers really bad that they can't handle the agents.

You guys are for the customers and with competition, you should get better. But you guys go back to being worst.

Thumbs up Airtel. Im our of here. I hope you guys read this message and realize at least if not reply back.

Hi Sir/Mam,

I paid 6018/-Rs online tx on behalf of a local Airtel guy in my area.
and he promised me to provide broadband connection today itself.
But now he is saying that he has no device available.

This is very pathetic behavior by him , If this was the case he has to told me earlier .
I am attaching my transaction and other details please do the needful in priority.

From Many Days I Was Getting Prank Calls On My Mobile And I Wanted To Block That Sim Card Instead My Own Got Blocked.Now How Can I Recover All My Information In The Mobile Back.

Airtel is slowest and worst network in india.. please remove the tv ad immediately.. don't try to cheat the public.. I m living in Visakhapatnam where there is no network problem till now.. but recently I ported to Airtel which I think biggest mistake.. slowest signal,calls interrupted, net speed not even 2G its 1G..

Dear sir/Madam,

I Recharged my number XXX9952242846XXXfor 43 (one month sms pack) and 20 ( Recharge) before one week. My number not getting recharged but amount was deducted with success message. Find the fault and try to rectify my inconvenience. and communicate me through the email if necessery.

This is Fayyaz Nakhawa using an Airtel number - 97250XXX.
As I wanted to travel to Tehran in mth o Dec, was looking for an International roaming pack . Airtel had activated a 2999/- pack but this did not have the desired country. I was assured by the backend team in case of no service area I will not be able to use it there but were ever connectivity is available there should not be a problem. Now after 3 mths i get a bill of 30k and i am being told that there is no service available at all what kind of service is this. Airtel has duped me, completely misguided, false promises made and now due to their blunder why do I suffer this is certainly not at all acceptable. I have been chasing around to get a resolution but no luck at all.

All the time different story and false promises, this is leading no where. I am facing business loss, harassed n tortured constantly for payments. Unable to get a resolution, all Airtel is interested is that i should pay for their mistake.

I strongly oppose this and want an immediate resolution and complete wavier for wrong charges placed.

None of the complaints here have been paid heed to.

I also purchased a 350 RS pack with 1 GB data per day and it hasn't been working since.

You guys are such sore losers who couldn't compete with GIO so you came up with more fraud schemes and flashy advertisements.

Watch your base vanish just like Aircel.

I am going to use number portability since you obviously can't pay heed.
And I hope all your customers do too

I have one airtel post paid no.8432XXXX,i am using it since 2 years.i paid monthly 300 rs but the last month airtel send me 5000 bill.i called to customer care ,they told that u use 200 mb extra internet . i just tell them that they send my details but they do not send.i am unble to pay such huge amount. plz help me what should i do?

To Airtel Ref:my mobile no 9547948053(airtel) Dear Sir/Madam, I regret to infrom you that on 20.07.2014 someone replace my sim only using my name,how it possible? Please do something thanks and regards S.SHEET

Dear Sir.
I am Jagdeep Sehgal. I was using Airtel internet connection no. 011-43552939 in delhi. I shifted to new office in the between of month so I was submitted request to Airtel to shift my internet connection so that I can use that in my new office. I can purchase airtel internet connection 6 month Advance rental plan.

The reference no. for airtel fixed-line 01143552939 is 32271582 registered on 03/05/2013.he will shifting by 08/05/2013 but my no. is not shifted. After 8 may airtel representative call me and she is asked me sir I can shifted your no. but I am not give u 6 month advance plan I can give u 999 per month rental plan for this area. I can say i am not agree for this plan and she is asked me OK sir I can give u your old plan but till date my connection is not shifted in my new office.

I don't know my request is automatic generate Cancellation or Shifting.

22/5 33106026.

24/5 33171998.

30/5 33449338.

31/5 33482100.

31/5 33507480

1/06 33533130.

Please suggest what i do for this problem.

--
Thanks and Regards

Jaggdeep Sehgal
+91-9871218839

I live outside India for last 12 years. I got a call from an mobile no. in INDIA +91 98 10 564145. First i could not understand at all what they were trying to say. After almost 10 min of my request that can you speak in Hindi this girls started talking in Hindi and saying that somebody has an outstanding bill and do you know this person. I said i don't know anybody by that name and in the background i could clearly hear a person telling her """uska baap Hogan””” so I also said yes I am his father tell me. Next a male came online saying my name is R K BHATIA and the said person had not paid his bill so I said what do I have to do with it he says you said you are his father I said yes when one of your employees suggested I said yes. Tomorrow I will say I am brother of Rashtripati will you believe it. I said look I have been living in Dubai for last 12 years and could not believe what he said next. “ Khudh to gotale kar ke wahan bathe ho ab bete ko bhi wahin bulaliya” AIRTEL, World’s largest mobile operator and this is the quality of people and when I told him hold for a sec I am going to record this he hung up. WHAT KIND OF ATTITUDE IS THIS WHAT GHOTALA HAVE I DONE WHICH HE KNOW’S OFF? Can airtel reply me?

MOST URGENT AND IMPORTANT FOR ME -REQUEST IMMEDIATE ACTION FROM UR END PLEASE

I had purchased a airtel mobile sim from a dealer in Gandhipuram area of Coimbatore after producing relevant documents for my wife. I hold a airtel mobile no 9840443127. Since she was going out of town i had to activate before diwali to contact me in case of emergency. Even after 3 days it has not been activated and i don not know what todo. PLEASE activate immediately. I went for AIRTEL because i am satisfied with the performance and please don't let me down this time. You can contact me in either of the tel. nos given in this letter.

Thanks

KA Ramakrishnan

The Distt. Consumer forum (Second),Jaipur Metropolitan City,has been passed an order in a case titled i.e. Asad Khan v/s CGM Bharti hexacom ltd.jaipur & other. on dated 28.09.2012 regarding the mobile number's (9829140814) disputed bill amount of july- Aug 2012,
That (Non petitioners 01.CGM-Bharti hexacom ltd.jaipur & 02.CGM bhartAirtel ltd. Delhi)do not disconnect the above said mobile connection and to continue the incoming and out going facilities and objections may be filed on next date i.e.17.10.2012."
But on 17.10.2012 both of you( Non petitioners ) didn't file any type of objections before learned forum, only Mr. Deepak saraogi Adv. has been filed an under taking for filing the Vakalatnama on behalf the (non petitioners)on next date.The learned Forum maintend the order of 28.09.2012.
Now on very this day 18.10.2012,My mobile's (9829140814)out going facility has been suspeded by your company, this action called the contempt of court,against both of you the contempt proceedings may be filed before the learned forum & you may be sent to civil Jail.
So kindly to continue the out going call facility on 9829140814 as soon as and avoid the contempt proceedings.

ASAD KHAN
9829140814

I am writing this number because of the rude behavior of your Appelate officer in Chandigarh. I send below email to the appelate officer on 5th Oct ( Friday):

Hi ,

Number- 9888679947

My number has been temporarily suspended since evening without any intimation.
This is a matter of serious concern as I have lost my business because of this.
Airtel didnt have the courtesy to intimate their clients. This is ridiculous
and very devastating.
I am on phone with Airtel reps for the last 2 hours and they are just saying
that we cannot help you. Last guy informed that the issue is because of the
documentation not completed.
I want to know if documents were not verified, how can you guys give a number
to customer and get it activated.

This should be taken care in the first go and not after customer uses there
number for couple of weeks. I was using Vodafone and there was no problem with
that, still, i am wondering why did I listen to one of my friend who suggested
to go ahead with Airtel. Horrible service and no commitment towards work and
service!!! WoW

You are my last hope to get this issue resolved at the earliest; else I will
have no choice then to go to the consumer court. I want this number to be
activated today and if possible, right now. I cant bear this loss and if Airtel
is willing to do so, let me know.

There are no personal regrets but as an organization, Reps should have taken
proper ownership and should have got this resolved at the same time which no
body did and now I have lost my business because of this.

Looking forward to hear from you at the earliest.

Thanks,
Gaurav Nijhawan

Since I was in the urgent need of the phone at that time, tried calling Airtel customer service for atleast a temp fix and they assured me that you need to deposit the documents again to the dealer and your number will be activated. When I went to dealer, they tried but of no vain and said that number will be activated on Tuesday. Without any intimation, how can Airtel disconnect my number??

I kept on trying for complete Saturday looking for different people in Airtel. Finally got hold of the Distributor in Chandigarh who is a gem of a person. He kept me updated about the exact status and the reason why number was barred (dealer did not submitted the documents). Finally, he took all the pains and got my number activated over the weekend to which I am really thankful.

Today, I received a call from Appelate officer ( Number- 8130259988). She being at a higher position did not have the courtesy to ask what was the issue ( Shame on that ). She just mentioned that your number seems to be working fine and it was never disconnected from there end. I just ask her, do you actually know what I have gone through since Friday and how much effort I have to put in to get this number activated for which she was least bothered as she was in a hurry to complete the call. I repeated Myself thrice but of no vain. Finally, she just said it seems your issue is resolved and I am disconnecting the call which is ridiculous and frustrating.

How can Airtel have such Appelate officers???? I have simple lost trust in Airtel. Never going to recommend this to anyone. Horrible and Pathetic service!!!

Regards,
Gaurav Nijhawan

sir village MALIKOTE TEH MAHORE DISSTT. REASI J&k there ia no network or site of airtel after long times ,having population more than 30000 souls and malikote is centre palaces and 7 village covege 9906017217

Hi,

I was having a IPTV/Broadband/Landline connection which i have disconnected on 7-July-2012 (cleared all bills) and Airtel represntative has collected the WIFI router from me and ensured that i will be get Rs.1600/- refund to my bank account.
My Landline number was 08041650239.

Now its 2 months but i have not got any update from Airtel.

Can i request Airtel if you are really honest please return my money.

For any communication please write me to Email ID anuj [dot] jain19 [at] gmail [dot] com

Rgds,
Anuj Jain

FROM:- DATED:- 03RD SEPTEMBER’2012.
DR. ANIL K. THAKUR
MBBS; MD (ANAESTHESIOLOGY); FNB (CRITICAL CARE MEDICINE I.E. ICU) .
RESIDENCE:- 112- C , DDA RED MIG FLATS, RAJOURI GARDEN, NEW DELHI.-27.
MOBILE:- 9350103337. ALTERNATE AND SECONDARY NUMBER-9540588794.
KINDLY CALL AFTER 4:00 PM TO 05:30 PM AS I AM DOCTOR BY PROFESSION AND WILL NOT BE RESPONSIBLE FOR ANY CALL WHICH CAN/MAY BE MISSED AS I DEAL IN HIGHEST SENSITIVE AREAS OF HOSPITAL AS ACCIDENT & EMERGENCY, OPERATION THEATRES, INTENSIVE CARE UNIT ( ICU ). THE SAME MAY NOT BE TAKEN AS EXCUSE AS I FREQUENTLY ENCOUNTER THAT WE CALLED YOU BUT THERE WAS NO RESPONSE- PLEASE DO COMPLY.
E- MAIL:- anilkthakur [at] sify [dot] com
SUBJECT:- IT’S TIME TO RENAME AIRTEL AS ZEROTEL AS CUSTOMER SATISFACTION GROWTH HAS DECLINED TO ZERO.
TO
CUSTOMER CARE CHIEF INDIA/NEW DELHI/CEO AIRTEL
AIRTEL, BHARTI CRESENT, 1, NELSON MANDELA ROAD,,VASANT KUNJ,
NEW DELHI .-110070.
SIR/MADAM,
WITH UTMOST REGRETS, IT IS TO APPRISE ALL SENIOR, JUNIORS, CEO OF AIRTEL AS HOW YOUR OFFICIALS ARE DEALING WITH PEOPLE OF REPUBLIC OG INDIA. BEFORE I START TO TELL YOU STATUS OF YOURS, I WANT TO APPRISE THAT EARLIER ALSO IN 2011, I REGISTERED COMPLAINT TO AIRTEL INDIA AND ALSO SUBMITTED THE SAME TO MINISTRY OF TELECOMMUNICATIONS. HAVE A GLIMPSE BELOW:-
From:- Dr. Anil Thakur Dated 4th February’2011.
112-C DDA Red MIG Flats,
Rajouri Garden, New Delhi-27.
E Mial:- anilkthakur [at] sify [dot] com
Mobile:- 9350103337.PLEASE CALL AFTER 4:30PM
Subject:- Customer Care of Airtel should be renamed as ZeroTel/Complaint numner 42685758
ANOTHER REFERENCE LETTER FROM MINISTRY OF TELECOMMUNICATIONS:-\
Your Complaint is Successfully Registered. Note your Registration No. DPG/T/2011/80030 SOMEWHERE AROUND MARCH” 2011 FOR WHICH I RECEIVED WRITTEN APOLOGY LETTER FROM AIRTEL CUSTOMER CARE/NODAL OFFICER. I COULD HAVE GIVEN YOU EXACT DETAILS, BUT I SOMEHOW MISSED THE SAME AND FAILED TO SCAN WHICH I WILL DEFINITELY SEND YOU IN NEAR FUTURE AS SCANNED JPEG IMAGE. DETAILS OF THIS AND REST OTHERS FOUND AS ATTACHED FILE FOR DETAILS AS WHAT HAPPENED IN 2011.
NOW, EVEN AFTER THAT, AIRTEL CUSTOMER CARE OFFICIALS HAVE NOT MENDED THEIR WAYS. I RECEIVED CALL FROM VARIOUS NUMBERS AS BELOW BEFORE AND AFTER WHEN I WAS ASKED IF I WANT AIRTEL CONNECTION. AS ON FIRST HAND AS THEY HAVE TO SELL THEIR PRODUCTS THE TALK WAS NORMAL AND I CONSENTED TO PORT IN AIRTEL AND PORT OUT FROM MY EXISITING RELIANCE NUMBER 9350103337. FOR WHICH I RECEIVED PORTOUT REFERENCE NUMBER FROM RM MNP SMS AS RD-419656. MR. KAMAL CAME TO MY RESIDENCE AS PER DETAILS BELOW:-
“THIS DAY 31ST AUGUST 2012 BY DSA SOME CUSTOMER EXECUTIVE FROM AIRTEL NAME MR. KAMAL SINGH MOBILE – 9999 7559 73. HANDED OVER PAN CARD AND VOTER ID FOR PORT IN REQUEST TO HIM.”
AS ONCE EACH AND EVERY DOCUMENT HAS BEEN SUBMITTED TO HIM, I CONTINUALLY AT ONE DAY OR ANOTHER AT DIFFERENT TOMES FROM DIFFERENT NUMBERS RECEIVED CALLS ASKING SAME DETAILS TIME AND AGAIN. THE NUMBERS ARE AS BELOW:-
ON 31/08/2012 FROM +9111-33540822 AT 02:07PM.
ON 31/08/2012 FROM +9111-33540822 AT 05:14 PM.
ON 31/08/2012 FROM +91-8743026443 AT 05:21PM NAME JATIN.
ON 31/08/2012 FROM +9111-33540839 AT 06:14PM .
ON 31/08/2012 FROM +9111-33540802 AT 05:23 PM.
ON 01/09/2012 FROM +9111-3078845 AT 12:46 PM.
ON 01/09/2012 FROM +91-8010508555 AT 12:37 PM.
ON 01/09/2012 FROM +9111-33540821 AT 05:26 PM.
ON 01/09/2012 FROM +9111-33540856 AT 01:59 PM.
IMPORTANT:- ON 01/09/2012 FROM +9111-33540855 AT 05:32 PM. ARROGANT AND THREATENING CALL. DID NOT TELL HIS NAME AND CUT OFF CALL WHILE COUNTER BLAMING ME .
IMPORTANT:- ON 01/09/2012 FROM +9111-33540857 AT 07:22 PM. REQUESTING ME TO WAIT WITHOUT TELLING NAME AND THAT HE WILL LOOK AFTER THE MATTER TOMORROW.
IMPORTANT:- I APPRISED SOME MR. JATIN WHO FIRST ASKED ME TO PORT IN AND I THINK AND SUPPOSE HE IS THE PERSON FOR CALLING FOR PORTING IN IN AIRTEL ON 01/09/2012 FROM MY MOBILE TO HIS MOBILE +91-8743026443 AT 09:23PM. AND HE ASKED THAT HE WILL REVERT BACK TOMORROW.
PLEASE LOOK AT THE NUMBER OF CALLS FOR A SINGLE PORTIN. EVERY TIME I WAS DISTURBED ASKING MY DETAILS TIME AAND AGAIN AS IF I AM A CRIMINAL. THE PERSON WHO THREATENED ME HAS CALL DETAILS AS FOLLOWS:-
IMPORTANT:- ON 01/09/2012 FROM +9111-33540855 AT 05:32 PM. ARROGANT AND THREATENING CALL. DID NOT TELL HIS NAME AND CUT OFF CALL WHILE COUNTER BLAMING ME .( ALSO DETAILS GIVEN ABOVE ).
THIS SHOWS THAT AIRTEL WANTS TO BECOME ZEROTEL BY EMPLOYING SUCH KIND OF PERSONS WHO CAN USE ARROGANT AND THREATENING LANGUAGE JUST TO GET ONE CUSTOMER PORTIN. AND SO MUCH CALL AS EVEN MY SELF ATTESTED DETAILS HAVE BEEN HANDED OVER TO SOME CUSTOMER EXECUTIVE FROM AIRTEL NAME MR. KAMAL SINGH MOBILE – 9999 7559 73. HANDED OVER PAN CARD AND VOTER ID FOR PORT IN REQUEST TO HIM.”
THE AMAZING FACT IS THAT THE ATTITUDE AND BEHAVIOR OF CUSTOMER CARE OFFICIALS EITHER AT OUTLETS OF AIRTEL OR TO OR FROM ABOVE SAID NUMBER STILL HAVING ARROGANT AND NEGLIGENT ATTITUDE IT SELF CLEARLY MAKES SENSE THAT AIRTEL DOES NOT WANT TO IMPROVE EVEN THE APOLOGY LETTER BY THEM THROUGH MINISTRY OF TELECOMMUNICATIONS:-\
Your Complaint is Successfully Registered. Note your Registration No. DPG/T/2011/80030.
SOMEWHERE AROUND MARCH” 2011 FOR WHICH I RECEIVED WRITTEN APOLOGY LETTER FROM AIRTEL CUSTOMER CARE/NODAL OFFICER. I COULD HAVE GIVEN YOU EXACT DETAILS, BUT I SOMEHOW MISSED THE SAME AND FAILED TO SCAN WHICH I WILL DEFINITELY SEND YOU IN NEAR FUTURE AS SCANNED JPEG IMAGE.
NOW, POINT TO PONDER IS THAT WHAT REALLY AIRTEL WANTS. REAL CUSTOMERS OR INSULTING THEIR CUSTOMERS VIA THEIR CUSTOMER CARE EXECUTIVE CALLS TIME AND AGAIN AS ABOVE. THE ALL ABOVE CALLS STATED ABOVE ARE RECORDED WITH ME AND MOST OF THEM REPEATEDLY ASKING SAME QUESTIONS. WHAT DOES IT MEAN. DOES IT MEAN TO DISGRACE THEIR INCOMING CUSTOMERS WHO DESPITE HAVING WORST PAST EXPERIENCE AS NARRATED ABOVE STILL WANTS TO HAVE CONFIDENCE IN THEM , BUT AIRTEL DOES NOT WANT THE SAME AS IT HAS AGAIN SHOWN BY THEM THAT “TO HELL WITH CUSTOMERS”.
KEEPING ALL FACTS IN CONSIDERATION I REQUEST ALL CONCERNED TO IMMEDIATELY CANCEL MY PORTIN REQUEST AND SEND BACK MY DOCUMENTS HANDED OVER TO “THIS DAY 31ST AUGUST 2012 BY DSA SOME CUSTOMER EXECUTIVE FROM AIRTEL NAME MR. KAMAL SINGH MOBILE – 9999 7559 73. HANDED OVER PAN CARD AND VOTER ID FOR PORT IN REQUEST TO HIM.”
SO THAT THEY ARE NOT MISUSED BY ANYONE IMMEDIATELY BY TOMORROW BY 05:00 PM.ELSE I WILL BE FORCED TO FILE AN FIR FOR THE SAAME TO GET THEM. FURTHER FROM THE TIME I SUBMITTED DOCUMENTS FOR THE PORTIN FROM THE DAY AND TIME ANY MISUSE AFTER THEM IS SOLELY THE RESPONSIBILITY OF AIRTEL AND SAME IS BEING CONVEYED VIA FIR AT NEAREST POLICE STATION AS MY DEFENCE AS I AM AFRAID THAT THEY MIGHT BE MISUSED.
IF AIRTEL CUSTOMER CARE OFFICIALS WHETHER AT AIRTEL OUTLETS OR AT CUSTOMER CARE CALL CENTRES START BEHAVING IT IS MY MORAL DUTY TO APPRISE WHAT HAS HAPPENED TO ME BY ANY MEDIA VISUAL, PRINT , INTERNET SOCIAL FORUMS, CONSUMER FORUMS, TO CAUTION PEOPLE OF REPUBLIC OF INDIA
STILL THANKS AND REGARDS.
DR. ANIL THAKUR.

sir i have post paid sim card airtel but now i loss it i am in my native place rajasthan now i want duplicate sim card plz send me ,,my address mahavir prasad karwa karwa road jaswantgarh dist nagaur ragasthan

Hello Mr. Sunil,

I am so glad to inform you that I am holding India’s worst mobile service provider, as a loyal customer from past 3-4 years, and faced several issues till date, however I’m just holding up this connection only for the so called network apart from that there is nothing great about Airtel.

I really wonder how Airtel is recruiting their customer care executives, who don’t have basic call taking etiquettes.

I’m writing this email to let you know about my frustration after contacting the customer care for several times.

I feel cheated, I’ve not used my phone for past two days for Making calls & sms, and however to my utter amazement I found almost Rs 60 /- has been debited from my account balance without my knowledge.
Therefore when I called up the customer care for the first two times I spoke to Mr. Shiva - This person couldn’t even speak English and finally when he understood my concern after asking several questions, he was unable to provide proper justification as he couldn’t resolve my issue and hung-up the call on my face.
It might be his bad luck when I called the next time he was the one who picked up the call and soon he realized it’s the same customer whom he couldn’t handle so he played the same cheap trick again(hung up the call).

Perhaps, I was so frustrated I called again to resolve the issue. This time I spoke to Sundeep. After speaking with him for 11 minutes he transferred the call to the supervisor who is not in office to pick up the call. Hence I was holding the line expecting someone to pick up the call and hear to my grievance, and soon I realize I was fooled again.

This time I was totally determined to fix this issue forever, I came across Mr. Raj kumar who acted as if he was polite and trying to show off that he will listen to me but as usual he played the same cheap trick as all the Airtel customer care executives do, by disconnecting the call(looks like Airtel has picked up a new fashion).

What can be worst than trying again calling Airtel CC which doesn’t easily get connected and if connected none of them have sense of understanding the customer situation and people sitting there doesn’t have capabilities to understand the concern. Please hire only educated employees who can understand and respond promptly to the customers concerns.

Therefore I would request you try calling your customer care to know how pathetic they respond to your concerns/issues.

Going forward I will ensure that I will never promote Airtel to any of my friends/relatives.

I hope at-least someone would feel responsible and reply to my email, it’s not about money but it is about breach of trust and cheating by debiting the funds from the customer without his/her concern.

Failing reply to this email I would send a register post to TRAI and CONSUMER Court filing a case of cheating / fraud and requesting them to cancel the license registration of Airtel.

Thanks
Sainath Pujari
Hyderabad
9652375731.

Dear Sir/Madam,
Please note that I got the email from "Customer [dot] Connect [at] in [dot] airtel [dot] com" air tel customer care regarding outstanding payment of 1581.96 against Ref : A/c No : 1027568230 , Mobile NO : 9987726165 mentioning customer care representative name and number as Aasma on 7738000501 in that mail. I have spoken to Aasma on 7738000501 and told that I am not having air tel connection in present and it was also not there in past. She has verified few details and apologize for sending the mail to wrong person. However still I got same mail again on 16 July I have again replied to (Recovery [dot] Mum [at] in [dot] airtel [dot] com ,Rekha [dot] Ahuja [at] in [dot] airtel [dot] com) that I am not air tel user and details is already verified by Air tel representative Aasma on 11 July.Now I got this email third time for paying the dues I have spoken to Aasma once again about this issue but no good response.
My point is once the issue is resolved on 11 July mail shouldn't come again however it came three times to me and I am not air tel user I am using vodafone from start. I don't know what air tel recovery team is doing and this representative Aasma who has verified and apologize for email hasn't informed recovery team about wrong email id.The user who is using above air tel connection is enjoying and the person who doesn't have any air tel connection is suffering.
Kindly look into this matter.

Kind regards,
Shaikh Salahuddin

To
Airtel Nodel Office
Delhi(NCR)

Dear Sir

(Subject: Complain for Airtel Office & Customer Care regarding the MNP and documentation not properly)

Everybody knows that Mobile number portability is now available all over India.
My name is Narsingh residence at Noida(NCR) I am currently using Tata Indicom Prepaid no:- 9213588479.
Now, I want to take service from Airtel. I requested regarding port number by sending SMS to 1900 on 12th July’2012. which is valid to 27th July’ 2012 day as per rule. I got port number TD458476.
After receiving port number, I went to Airtel office in Noida Sec-12 near Metro Hospital & submitted my all required id proof with my latest passport photo to Airtel office.
The Airtel has processed application on 14th July’2012 and on 16th July’12. I got message that “The application has been received ,We are processing your request to port your number from 1901.” When I called Airtel Customer care they informed to wait at least for 5 to 7 days.
The problem started from 16 July 2012, as both side customer care & and airtel office not working proper,When I contacted airtel, the customer care supervisor told me it will take another 24 hrs for it to get completely ported and to resume services on my number. But in the website of airtel says there will only be a 2hr for activate service period.
Then i called again on 20 July 2012 at 6:00am to customer care These guys told me your documents not received yet. We are not able to activate your number while I already Submitted my all document to Airtel office in noida sector-12, If your airtel office not submitted my documents then its not my fault because i already submitted ,Now Airtel office has to submitted my document, I don’t want to to anywhere because i was frosted .
However i contacted to Airtel office the misguiding me say he submitted to documents,
Dear sir, tell me what i do, I don’t want listen any excuse if i want to come to join Airtel network then why are you not submitting my document s, Its your responsibility to submit customer information properly.
Request for urgent solution and reply.

Warm Regard
Narsingh

Hi .SIR,

I am from J&K and here on i would like to request to discontinue my airtel sim as i waana apply for the new network sim...Also be informed once my current Airtel sim is discontinued would you also erase my info...I would like to inform you to erase my info along with sim...Plz reply back.Look forward to hear from you..Feel free to revert back at the earliest..Best Regards..

my mobile number 08527460256 from ghaziabad i want port out from airtel to other operator i tried to many time 121,198 not gate information about to mnp ........

To
AirTel

Ref: My Mobile No.9892376550 (Airtel)

Dear Sir/Madam,
I regret to inform you that on 01-01-2012 I received various miscalls from Mobile No.7800706322. So many times I tried this number to find the person who is calling, but I find immediate disconnection of line. On other side if I picked up the caller never gave chance to talk to him. Hence the caller had continuously harassed me whole day.
I therefore request you to kindly look into the matter and find out who was the caller, his address and from which place he/she was calling.
On receipt of above information, I wish to lodge an FIR in Police Department.
Kindly do the needful at your earliest.
Thanks and Regards
S. R. GATNE

Dear Sir,

I call customer care so many times, but you are not listen my quries.

In Airtel I have given a service request and follow-up for the same is given for not less than a dozen times but to avail nothing.

No they have become not just babus but more than that.

They do not have any service commitments better not to go for them.

sear sir i am from Patna. My July and agust insensitive of activation not credit of my account.so i want know why?

Dear Support Team, Internet is not working in my mobile last 2 day.I have tried many times but still the problem persist.I have tried to contact to customer care but they are not unable to understand that gays and disconected my call frome his side plz Kindly do something and contacts with me my mobile no is 9730071469 plz

Thanks & Regards,

PANDURANG LAVTE

97 63 26 35 64
&
97 30 07 14 69

samsung manager

SAMSUNG INDIA ELECTRONICS PVT .LTD.
office No.1.MAYFARE TOWER,GROUND FLOOR,MUMBAI-PUNE ROAD
WAKADEWADI SHIVAJINAGAR PUNE-411005
email [dot] lavte [dot] r [at] partner [dot] samsung [dot] com

Hi,

This is to inform you that with effective from 12th Oct' 2011, 12 noon there is no incoming or outgoing calls from my Airtel prepaid West Bengal number 8967078670.
All outgoing calls made to any other number are getting redirected and connected to 198 and after the end of the call charges are getting deducted. Around Rs 50 - 60 has been deducted for this.

In spite of making several complaints to the customer care, no response or action was found.

Kindly look into the matter and do the needful ASAP.

Regards,
K. C. Das

Dear Sir,

I'm a resident of Black Gold Society, Greater Noida and I'd applied for a new Airtel IPTV connection on Aug 19 2011 and till now the connection is not done. I've made repeated calls to the sales person(Anuj), IPTV customer care representive Mr. Pradeep Pandey. Inspite of several calls over the last 1 month the connection is yet to be completed. I'm very saddened to see such a poor response from Airtel for a new connection. The marketing personal even told me to withdraw the connection as he's fed up with my case. This is highly unprofessional and reminds me of the culture prevalent in govt. organizations.

Can you please ask the concerned persons to take necessary action to enable services at my end.

thanks
Aditya

for the last four months not received the bill. Inspite of my repeated reminders, showing inept, irresponsible, adaucity, arrogance
in the attitude. Requested so many times to send the bill to my e.mail ID which is also not done. Fedup of the attitude and irrsponsibility in ignoring the customers. I am not a defaulter, stupids and idiots made me a defaulter.

LISTEN AIRTEL CALLER TUNE NON STOP ON ABOVE NUMBERS ......................... NO REPLY ALL THE TIME ...........
ABOVE LIST IS A BUNCH OF PEOPLE WHO DO NOT CARE / RESPOND / RESOLVE ANY ISSUES ON TIME ..........

Dear Support Team, Internet is not working in my mobile since yesterday.I have tried many times but still the problem persist.I have tried to contact to customer care but unable to contact.Kindly do something for in this regards ASAP... Thanks and Regards Gyan Dev #9971825037