Email

•  contactus [at] apacfin [dot] com (Customer Support)

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Important Link

• Contact Form/ Branch Locator

Grievance Redressal

Level 1:

• If you have any query/ complaint then firstly you have to contact to the customer support center at the details given below:
  Contact No.: 1800313205205, 022-66668169 (9:30am-6:00pm)
  Email:  contactus [at] apacfin [dot] com, complaint [dot] apac [at] apacfin [dot] com
  Address: APAC Financial Services Private Limited
  1st Floor, Ashford Centre, Opposite Peninsula Corporate Park,
  Shanker Rao Naram Marg, Lower Parel West,
  Mumbai - 400 013
  Fax No.: 022-61425115
• You can also visit your Branch Nearest

Level 2:

• If your query is not resolved within 7 days then you can contact at the following details
  

  Sr No.	Office	Email
  1	Nodal Officer	anand [dot] asawa [at] apacfin [dot] com
  2	Customer Service Head	022-47781138 (9:30am-6pm) ceo [dot] apacnbfc [at] apacfin [dot] com

Level 3:

• If your query is not resolved within 7 days then you can contact The Grievance Redressal Officer at the details given below:
  Contact No.: 022-47781138
  Email: shraddha [dot] dighe [at] apacfin [dot] com
  Address: Office No 501, 05th Floor,
  Soth Annexe Tower 2B, One World
  Center, Lower Parel(W), Mumbai - 400013

Level 4:

• If you are still not satisfied with above levels then you can lodge your complaint online through CMS Portal. or you can contact at following details:
  Contact No.: 022-23084121, 022-23028436
  Email: helpdnbs [at] rbi [dot] org [dot] in
  Address: Reserve Bank of India, DNBS,
  Mumbai Regional Office, RBI Building,
  3rd Floor, Opp. Mumbai Central
  Railway Station, Mumbai-400 008.

Address

APAC Financial Services Private Limited
1st Floor, Ashford Centre,
Opposite Peninsula Corporate Park,
Shanker Rao Naram Marg,
Lower Parel West,
Mumbai - 400 013

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