Email

• careaquafresh [at] gmail [dot] com (Customer Support)

Important Links

• Contact Form
• Service Request Form

Return/Refund

• Replacement request must be made within 7 days of purchase.
• If the item sent for replacement is not available, they will try to give best possible alternatives, but
  at the end choice of customer will be final.
• For more information please read.

For Shipping

• Allow 1-3 working days for customer order to be dispatched. Normally orders placed before 1pm
  on a business day, ready to ship the same day, providing card security checks are complete,
  payment received and stock availability is confirmed. Orders placed after 1pm will be shipped
  the next business day. 
• Orders Received on Sunday or during Holidays are dispatched the following Monday or next
  working day.
• For tracking order an e-mail/SMS containing package tracking information will be
  sent after shipment.
• The orders cannot be shipped to PO boxes or military addresses, rural domestic addresses
  require one or more additional days to deliver. 

For Order Cancellation 

• Email at care [dot] aquafresh [at] gmail [dot] com  and call 011-65656567, if any question.
• For canceling order, customer can received a call from Customer Support Team by sending an
  email giving Order Number.

Cancellation of order within 6 hours without penalty. They will refund the amount and it takes
upto 21 days.

Office Address

Aquafresh RO Systems
E-20/60, Sector-3, Rohini, Near
Jaipur Golden Hospital New Delhi -110085