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Asianet Cable Customer Care No. 0484-4200 800

Updated on Saturday, 5 October 2024 - 5:00pm
Organization: 
Toll free Number(s): 
  • 1800 425 4725 (For Customer Support, 9:30am-5:30pm)
All India Number(s): 
  • 0484-4200 800 (For Helpline Support, 24x7)
  • 0471-307 1100 (For Support)
  • 0471-270 0244 (For Alternative Support)
  • 75919 25925 (For Whatsapp Support)
Website: 
Official website

Email

  • helpdesk [at] asianet [dot] co [dot] in (For General Query)

Important Links

Region-Wise Officers Contacts

Sr.No. Region Name of Customer
Care in-charge		 Contact No. Email
1 Thiruvananthapuram Sunitha A Venu 8086011427 sunitha [at] asianet [dot] co [dot] in
2 Kollam Rajkumar V 9605604449 rajkumarv [at] asianet [dot] co [dot] in
3 Kottayam Smitha G Nair 7593810340 smithagnair [at] k [dot] asianetindia [dot] com
4 Kochi Raj Kumar 9605604449 rajkumarv [at] asianet [dot] co [dot] in
5 Thrissur Nidhin Kumar 9072200165 nidhin [dot] kumar [at] asianet [dot] co [dot] in
6 Kozhikode Bibin P 7593810734 bibinclt [at] k [dot] asianetindia [dot] com

For Grievance/Complaint Procedure

  • If you have any query/complaint, then you can contact on 0484-4200800 or you can email at helpdesk [at] asianet [dot] co [dot] in
  • If your query is still not resolved, then you can also lodge your complaint online through the Form

Officers Contacts

Timing: Mon-Fri (9:30 am- 6:30 pm),
Saturday- 9:30 am -1:30 pm)

Sr.No. Name Designation Contact No. Email Address
1 Mr. Vijayakumar P D Nodal Officer 0471-3071192 vijaykpd [at] asianet [dot] co [dot] in Digital Network Pvt Ltd, 2 A, Carnival, Technopark, Kazhakootam, Thiruvananthapuram -695581
2 Mr Krishnakumar Appellate Authority 0471-3071190, 8086011023,
Fax: 0471-2527878		 krishnakumar [at] asianet [dot] co [dot] in Asianet Digital Network Pvt Ltd, 2 A, Carnival, Technopark, Kazhakootam, Thiruvananthapuram -695 581

Corporate And Registered Office

Asianet Digital Network Private Ltd.,
2 A, Second Floor, Carnival,
Technopark, Kazhakootam
Thiruvananthapuram. Pin 695581
Fax: 0471-2527878

Social Sites

Also See: 
Asianet Broadband Customer Care No. 1800 425 4725

Comments

Fri, 14/01/2022 - 10:05am — Anonymous (not verified)

Add omanathinkalpakshi serial

Add omanathinkalpakshi serial to asianet plus or asianet or hotstar since we are paying for asianet.

Mon, 24/08/2020 - 11:19pm — Anonymous (not verified)

No channels

Payment made. Please start the channels. GA91016281

Wed, 03/06/2020 - 7:21pm — Anonymous (not verified)

Please upload vanambadi

Please upload vanambadi serials in hotstar

Tue, 11/06/2019 - 8:45am — AnonymousV B S MENON (not verified)

NO TV CHANNEL SERVICE SINCE fifth june EVENING

I hold asianet connECTION from TW0 THOUSAND EIGHT in GURUVAYUR IN SREEKRISHNA and got it transferred toKRISHNA KRIPA,ICICI BANK OPPOSITE ROAD WEST NADA GURUVAYUR.ASIANET COLLECTED shifting charge+[rs Five thousand/-as advace subscription in feb].Connection was functioning ok till this fifth evening.On fifth evening experinced heavy rains, Both electricity and channel struck functuioning On next day power restored but no T V for me.So I cotacted customer care[since local office not responding]and the lady executive after collecting details asked me to wait for her cheking system.I( waited and she informed line fault is showing and local office will be asked to attend.But no smms of regn recieved I contacted when another lady came and repeated entire process after and repeated the same reply.Then also it was not reflecting regn I continued and seeing no result lodged complaint in web for which I got number.Still none turned upI send second one to which replied this time not registering as previous complaint is existng.As none turned up y-day evening I contacted customer care and after hearing in full that lady executive gave me fresh complaint no HE AND ASSURED ACTION AT PMBy an asianet man came and checked set top box and confirmed fault is in it.As he has not brought substitute he also left w/o restoring. Today I sam swms reading"your complaint request has been closed as a duplicte tkt for customercare your tkt . Seeing this I called customer care. the lady executive seems to be qiet unfit to hold this office as was restless to hear and was asking me not to talk my personnel grievence she has to be answered or administrative executive term. I reminded that the 1st quality needed for customer care dealing is patient hearing AND KINDNESS TO RENDER ALL POSSIBLE ASSISTANCE TO SOLVE ISSUE.fURTHER CARE AND SYMPATHY TO OLD ,DISEASED AND CHILDRE.Any how there is no hope for result and hence this complaint.Please awaed immediate result
Another one complaint is that dring morning hours and night phone is not lifting and making callers to wait hour long Please put an end to this disregrd Thanking you;