IVRS Menu : 1800 210 0808/ 022-4050 8080/ 022-6148 0808
- Press 1: For Order Placement
- Press 2: For Service Query
- Press 3: To Open a New Account or To Check Your Application Status.
Emails
- helpdesk [at] axisdirect [dot] in (For General Support)
- cybersecurity [at] axisdirect [dot] in (For Cyber Attack Queries)
Important Links
SMS Service
- Send a SMS to 7045770457 from your registered mobile number.
For Resident Indians Support
Sr. No. |
Service |
Contact |
Time |
Email |
1 |
Demat Queries |
022-68515400 |
Mon-Fri, 8:45am-5:30pm,
Saturday, 10am-1pm |
dphelp [at] axisdirect [dot] in |
2 |
Commodities and Currency trading |
022-42274564 |
Mon-Fri, 8:45am-11:55pm |
helpdesk [at] axisdirect [dot] in |
Grievance/ Complaints Services
Level 1:
- If you have any query/complaint, then you can contact at the details given below:
Contact No.: 022-40508080, 022-61480808
Email: helpdesk [at] axisdirect [dot] in, dphelp [at] axisdirect [dot] in, NRI [at] axisdirect [dot] in, cybersecurity [at] axisdirect [dot] in
Address: Axis Securities Limited, Aurum Q Parć, Q2 Building, Unit No. 1001,
10th Floor, Level - 6, Plot No. 4/1 TTC, Thane - Belapur Road, Ghansoli,
Navi Mumbai, Pin Code - 400710.
Level 2:
- If your query is still not resolved, then you can contact our Customer Service Head, details given below:
Contact: 022-68555569
Email:
customer [dot] grievance [at] axisdirect [dot] in
Level 3:
- If your query is not resolved within 7 days then you can contact to the Compliance Officer, details given below:
Contact:
022-68555574
Email:
compliance [dot] officer [at] axisdirect [dot] in
Level 4
- If you are not satisfied with level 1, 2, 3, then you can contact to the CEO, details given below:
Contact: 022-68555565
Email:
ceo [at] axisdirect [dot] in
- If your query is still not resloved, then you can lodge your complaint online through below details:
For NRI Support
All Products trading and queries
Contact: 022-61480809
Time: Mon-Fri, 8:45am-7pm, Saturday, 10am-1pm
Email:
nri [at] axisdirect [dot] in
For Order Placement / Queries
Sr. No. |
Location |
Contact |
1 |
UAE |
8000188290 |
2 |
UK |
8000315086 |
3 |
SGP |
8001013356 |
4 |
AUS |
1800735536 |
5 |
Other |
022-61480809 |
Offices Address
Sr. No. |
Office |
Address |
1 |
Registered Office |
Unit 002 A, Building - A, Agastya Corporate Park, Piramal Realty,
Kamani Junction, Kurla West, Mumbai - 400 070 |
2 |
Administrative Office |
Aurum Q Parć, Q2 Building, Unit No. 1001, 10th Floor, Level - 6,
Plot No. 4/1 TTC, Thane - Belapur Road, Ghansoli, Navi
Mumbai, Pin Code - 400710. |
Social Sites