Axis Direct Customer Care No. 1800 210 0808

Toll free Number(s): 
  • 1800 210 0808 (For Customer Support)
All India Number(s): 
  • 022-4050 8080 (For Contact Support, 8:45am-5:30pm)
  • 022-6148 0808 (For Support)

IVRS Menu : 1800 210 0808/ 022-4050 8080/ 022-6148 0808

  • Press 1: For Order Placement
  • Press 2: For Service Query
  • Press 3: To Open a New Account or To Check Your Application Status.

Emails

  • helpdesk [at] axisdirect [dot] in (For General Support)
  • cybersecurity [at] axisdirect [dot] in (For Cyber Attack Queries)

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Important Links

SMS Service

  • Send a SMS to 7045770457 from your registered mobile number.

For Resident Indians Support

Sr. No. Service Contact Time Email
1 Demat Queries 022-68515400 Mon-Fri, 8:45am-5:30pm,
Saturday, 10am-1pm
dphelp [at] axisdirect [dot] in
2 Commodities and Currency trading 022-42274564 Mon-Fri, 8:45am-11:55pm helpdesk [at] axisdirect [dot] in

Grievance/ Complaints Services

Level 1:

  • If you have any query/complaint, then you can contact at the details given below:
    Contact No.: 022-40508080, 022-61480808
    Email: helpdesk [at] axisdirect [dot] in, dphelp [at] axisdirect [dot] in, NRI [at] axisdirect [dot] in, cybersecurity [at] axisdirect [dot] in
    Address: Axis Securities Limited, Aurum Q Parć, Q2 Building, Unit No. 1001,
    10th Floor, Level - 6, Plot No. 4/1 TTC, Thane - Belapur Road, Ghansoli,
    Navi Mumbai, Pin Code - 400710.

Level 2:

  • If your query is still not resolved, then you can contact our Customer Service Head, details given below:
    Contact: 022-68555569
    Email: customer [dot] grievance [at] axisdirect [dot] in

Level 3:

  • If your query is not resolved within 7 days then you can contact to the Compliance Officer, details given below:
    Contact: 022-68555574
    Email: compliance [dot] officer [at] axisdirect [dot] in

Level 4

For NRI Support

All Products trading and queries

Contact: 022-61480809
Time: Mon-Fri, 8:45am-7pm, Saturday, 10am-1pm
Email: nri [at] axisdirect [dot] in

For Order Placement / Queries

Sr. No. Location Contact
1 UAE 8000188290
2 UK 8000315086
3 SGP 8001013356
4 AUS 1800735536
5 Other 022-61480809

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Offices Address

Sr. No. Office Address
1 Registered Office Unit 002 A, Building - A, Agastya Corporate Park, Piramal Realty,
Kamani Junction, Kurla West, Mumbai - 400 070
2 Administrative Office Aurum Q Parć, Q2 Building, Unit No. 1001, 10th Floor, Level - 6,
Plot No. 4/1 TTC, Thane - Belapur Road, Ghansoli, Navi
Mumbai, Pin Code - 400710.

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