BillDesk Customer Care No.

Organization: 

Email

  • contactsales [at] billdesk [dot] com (For General Query)

Important Links

Grievance Redressal

Level 1

  • If You have any Query/Complaint,Then you can fill the Grivance Form.

Level 2

  • If Your Query is not resolved, then you can contact to the Executive Officer:
    Designation: Executive Officer
    Email: pgsupport [at] billdesk [dot] com (For Payment Gateway Query)
    Eamil: bbpssupport [at] billdesk [dot] com (For Bharat Connect Query)
  • It may take7 working days to resolve your query.

Level 3

  • If your query is still not resolved, then you can contact to the Nodal Officer:
    Designation: Nodal Officer
    Contact: 8657415040
    Email: nodal [at] billdesk [dot] com

Level 4

  • If your query is not resolve or you are still not statisfied with the response of level 3, the you can lodge your complaint online through RBI Complaint Management System portal.

Offices Address

Sr. No. Name Address
1 Registered Address IndiaIdeas.com Limited (BillDesk)
10th Floor, Supreme Chambers, 17/18 Shah Industrial Estate, Off Veera Desai Road, Andheri West, Mumbai - 400 053.
2 Corporate Address IndiaIdeas.com Limited (BillDesk)
8th Floor, Supreme Chambers, 17/18 Shah Industrial Estate, Off Veera Desai Road, Andheri West, Mumbai - 400 053.

Social Sites

Comments

For payment issue

Sir /Mam,
Yesterday, I have filled my form
I paid the application form of Rs. 750 in it.
The fees deducted from my account, but in application form is shows unpaid , and also show for complete the payment .
Please check it . And refund my application fee.

Electricity bill

Hi,

I have paid an electricity bill using the bill desk website and after paying the amount it is still showed that amount is not paid.Can you please check this issue.

Transaction amount Not reached

I made a PhonePe payment on 30 April 2024 of RS.8983 to LIC BILLDEDK.
The PhonePe Transaction is successful but Amount Not reached LIC.
Transaction I'd is
T2404***37391.
Please clear the payment or Refund.

My account transaction has been successfully but form nat submit

My account transaction has been successfully but form not submitted please my ctet form update or my refund money

Payment not reflecting the credit card

Hi
I have done my payment 23/04/2024 but payment not yet reflected the credit card whome we need contact for related issuues .

Refund my money

I had paid 750 ruppes for VA exam but the payment status is showing pending and asking to pay again. Please resolve this issue

REGARDING PAYMENT

I HAVE MADE HDFC CREDIT CARD PAYMENT ON 7/03/2024 RS.256973 BUT STILL ITS NOT CREDIT IN MY CREDIT CARD ACCOUNT AND NO ONE RECIVED THE PHONE AND ANSWER THE EMAILS ALSO FROM BILLDESK.WHOM TO CONTACT FOR THE ABOVE ISSUE.

Power bill paid

I'll pay apspdcl bill from my side
But showing your payment in progress

Refund My Money

As I made a Transaction of RS 400 for paying the exam fee amount has been debited and it shows error in transaction
refund as soon as possible.
After raising the query there is no response.

Credicard bill Not reflected

i made the HDFC credit card bill on 4th of march 2023 worth of rupees 134460.70. till know not reflected in credit card account. the bill desk customer not taking the calls

Credit card bill not clear .

Credit card bill not received in my Card . payment date :01.10.2024 amount rs sum of 136080 Please clear immediately...

Failed transaction but money debited.

Hi Team;
I did a transaction using "billdesk" to contribute to the NPS Account. After the amount debited from ac, it throws the below error.
"Reason: Sorry. We were unable to process your transaction. We apologize for the inconvenience and request you to try again later."
Here is the transaction detail:
Transaction amount - 25XX0
Ac debited - 62XX01XX5081 ( Icici Ac ) Name - Balaji Prusty
AC Transaction remark - BIL/ONL/000XX0575376/NPS Trust/XBCM FNPS_YICI16/NPS

Failed transaction but money debited

Transaction amount - 41846/-
Ac debited - XX2636 ( The Mahesana Urban Co-Op Bank Ltd ) Name - Surat Municipal Corporation
AC Transaction remark - BILLDESK-0021-ZMSB170175xxx-SURATMUNCORP

please refund my money

today I paid 1650 rs to govt Maharashtra billsesk fees of cbt2. amount is deducted from my account but still application status is payment failure. refund my money. very poor response. no contact no

payment done from my side but it shows your pyment is pending

payment done of 107 for pancard application but it shows payment is pending what kind of service is this

Refund my money

Dear team,
I paid my electricity bill of 3546 Rs and amount was debited from my account but still my electricity bill is not paid please check my transaction and refund my money as soon as possible i wrote email too please kindly check and resolve it soon ...

My money back

I was paying WBSEDCL bill RS-333 date-11/7/2024 UPI- phone pay sucessful ,but I check this payment show panding on WBSEDCL website after 48 hours I check showing- failure , again I Paytm on electricity bill 342 14/7/2024 that was successful on WBSEDCL,
So My fast transaction 333 this payment not back please refund my money quickly

Payment option

I paid 1000
through UPI on billddesk but payment is not showing my form so I paid next time and payment was successful. please refund the money.

No response any body on billdesk site, and contacts, very poor services, please refund my, payment...

Not good company

Are frawd company hai.
Govt se issue hi nhi hai...paise khaane waali mera 20 din se amount kha li hai

To refund my payment

I paid 600
through UPI on billddesk but payment is not showing my form so I paid next time and payment was successful. please refund the money.

No response any body on billdesk site, and contacts, very poor services, please refund my, payment...

Amount deducted

I am sonu kumar belongs to dholpur, Rajasthan
Amount of 1,010 rs deducted to my mi pay account by Bill desk eggregator but polytechnic 3 year due pepar's fees not deposited .pls response give me .

Hey, I was filling out SCAC

Hey, I was filling out SCAC application form for FY B.Com. After all the steps, when I paid the application fee, it showed error on the payment gateway and the transaction is successful from my end. The amount is debited from my account. Now what should I do to get the money back?
No one responds to emails or picks up calls.
I think consumer court is the way to go now.

NIELET fees complain

I paid 590 through UPI on NIELET billddesk but payment is not showing my form so I paid next time and payment was successful. please refund the money.

SHOCKING LACK OF SERVICE!

Looks like Bill Desk has either down-sized or does not exist. Given contact numbers have been disconnected or
are continuously off the hook/engaged!
They do not seem to care to communicate with their customers nor answer questions to specific issues re non-payment,
the very service they are required to provide! They should at least inform their customer base that they are not interested
in handling their business, as this is plain to see! Please do not waste your time with this company!

card payment through you not credited

poor service no body picking the call

Refund my money

Money not received

Query

Dear sir

we do payment via bill desk to torrent power limited on 31.05.2022
Transaction ID Number : WYBK1182359297
But Payment not received torrent power limited so please solve this query as soon as possible

So please refund my money

Recharge of Airtel prepaid done but Airtel don't get recharge am

Rs. 598 paid for recharge Airtel through your gateway but they don't receive money though it was debited from my bank account complete the process and give money to Airtel unless I will complaint against .I have the bill reference id please solve the problem asap

PAYMENT GALTI SE HO GAI BETI KI FEES JAMA KAR RAHI THI

DEAR SIR,

PLEASE MAI APNI BETI KI SCHOOL FEES JAMA KAR RAHI THI. LEKIN GALTI SE APKE PASS HO GAI. MUJHE BETI KI FEES JAMA KARNI HAI. MUJHE WAPSE KAR DO @1500/- PLZ MUJHE BETI KI FEES JAMA KRNI HAI.

Bill payment not done

Looks like my electricity bill is not paid for last 2 months. Let me know the reason and cause.

I do need my refund back

While applying for Afcat 2021 through your bill desk payment gateway by g-₩pay i tried to pay an application fee.
Money of 250 rs got deducted twice from my bank a/c and the payment status was not success..
I do need my 500rs back else i will post on twitter tagging indian airforce.

Pending payment

I make my credit card payment my card no.ending 0793 rs 25000.00 date 16.10.20 the payment deducted from my Hdfc bank account but there is no massage towards SBI credit cards and also no show in my credit card statement please do something. Thank you

NO RECEIPT OR ACKNOWLWDGEMENT OF CREDIT CARD PAYMENT

Made a payment of Rs.20165.00 today but no receipt as acknowledgement received.

refund not get back . amount stuck from last three monthes

bill desk please give me my money back otherwise i go to the court because i dont have any other option , you make me fool from last 3 months .

Money was debited but not credited to merchant account

Money was debited from my account but not credited to merchant account..
There is not showing any transaction in merchant account...
Please check and refund my money
I was used Billdesk for payment
Please responses me as soon as possible

अजमेर विधुत निगम बिल

मेने बिल पे कर दिया पर मेरा बिल पे नही हुआ आज 5दिनों से परेशान हो रहा हूँ लेकिन मेरी समस्या का समाधान नहीं हो रहा

Payment not Credited to Biller

West Bengal State Electricity Distribution Company Limited

Dear Sir
Today I paid Bill for Rs 2417+ Charges for July 2020 online via Vidyut Sahayogi app through Net Banking of IndusInd Bank but receipt not generated yet..but amount is been debited from my account ..
Please Find the attached Screen Shot from net banking
Please reslove this issue as earliest as I have limited fund for this month and I have to pay one more bill for August also...

Thanks Regards

Arun Agarwal

Electricity bill

I had paid a bill through your bill desk but amount is debited from bank 10thousand rs but payment is not reflected in mahavitran your bill desk site is fraud because you are not replying email also please revert as soon as possible

Sir mera amount khat gya h

Sir mera amount khat gya h par form fill nhi huaa to amount return aa skhata h kya

Payment regarding

I make my credit card payment my card no.ending 7556 rs.1245.99 the payment deducted from my yes bank account but there is no massage towards rbl Bajaj finance and also no show in my credit card statement please do something. Thank you

Iam pay to bill desk not show

Iam pay to bill desk not show that balance networking customer care services

Regarding bsnl post paid bill payment

Sir,
Due to recharge is not succesful,Please refund my money Rs.74/- which is deducted from my account.
Regards,
Kailashkcp CH Panda.

Bill not paid .balance decided from account

SSBI8603291609IGAIGWATF7
Bill not paid .balance decided from my account

Regarding payment

i am trying done the payment for my RBL card amount deducted but it is not add to my card

Refund My amount

Hi sir i have done payment for my emi but the amount deducted from my account but it not done please refund my amount

refund My amount

My money has deducted by not done for emo of bajaj finance

Payment not recived and customer care not responding

I paid my credit card bill before 4 days but still not got my payment money deducted from my account also

Its very fake site may be plzz guys dnt use dis to pay any paymnets

Pspcl bill not paid

Y61bt360541L
Bill not paid .balance decided from account

Refund my money deducted from my account

Refund my money deducted from my account and recharge is not heppen please my money back please refund my money

Refund my money plz.

My money is deducted from my account (hdfc) on 14 April 2022 and money is not paid to sending place.Plz refund my money soon

Regarding payment

When I called to customer care ..any time it is busy...payment has been failed by the bill desk.and the amount has been debited by my account..still I try to call bill desk.i can't able to reach the bill desk...so pls update your web page..or close your bill desk app..very wrost service I never seen before....

REGARDING AMEX CARD PAYMENT NOT DONE.

sir, i have a payment from sbi anywhere application to amex credit card Rs. 4370 on 12/02/2019 with reference number UB03129012 and After lapse 13 days payment has not been debit to amex credit card. request see the matter and do the needful action for successful payment.

poor customer care service

many time call in customer care number & Mail but Answer not received

Online payment successfully but application fee unsuccessful.

Online payment successfully but application fee unsuccessful. I want solutions

Sir .mana 29 ko payment kri

Sir .mana 29 ko payment kri mera account sa pyment cut ho gye lakin website pr submit nhi ho payi plzz help me

Iam loss my dsc payment gate way statement print

Your bill desk application is some error iam loss my dsc payment gate way statement print pls provide my dsc payment gate way statement print