IVRS Menu
- Press 1- To place an order.
- Press 2- To track your order or any other queries.
Emails
- letstalk [at] chaayos [dot] com (For Customer Support)
- bazaar [at] chaayos [dot] com
(For General Query)
Return & Refund
- Customer can lodge return request by mailing at bazaar [at] chaayos [dot] com.
- If for some reason team
are unable to have the item picked up from your
location, it will be your responsibility to ship the item at the following address:
- Plot No. 812,
Phase 5,
Udhyog Vihar
Gurugram
Haryana-122016
- Any return request that is submitted post 7 days of the order being delivered.
- Once the item has been received at warehouse, tem can process the return/
exchange.Please note any delivery fees incurred by customer in returning the
items are atown cost and non-refundable by Chaayos Bazaar.
- For more information, please read.
Registered Office
Plot no.382, 100 Feet Road,
Ghitorni, Delhi 110030.
Social Sites
Comments
Bad experience with Chaayos app
I have ordered tea bags through the Chaayos app on my mobile. The order placement and charging were smooth. However, no one delivered the package even after 4 hours. The status on the app showed that it was ordered. When I click on the track, it displays a message stating that the web page I am looking for does not exist.
When I called customer service, they told me I could not order delivery through the app. Then why did the app take my order and charge the money? By then, I was already disappointed. She offered to cancel my order and told me that it will take 7-8 working days to refund the money!!!
This is not acceptable to me, I am sorry I ordered it through them.