Email

• customercare [at] chola [dot] murugappa [dot] com (For Customer Support)

Important links

• Branch locator
• Feedback Form

Grievance Redressal

Level 1:

• If you have any query/ complaint then firstly you have to contact to the customer support center at the details given below:
  Contact No.: 18001024565 ( Mon-Sat, 9am-7pm)
  Email: customercare [at] chola [dot] murugappa [dot] com
  Address: C-54, 55 Thiru Vi Ka Industrial
  Estate, 1st Floor Opp. to MICAL,
  Guindy, Chennai - 600 032
• You can also visit your Nearest Branch

Level 2:

• If your query is not resolved then you can contact to the Customer Service Head at the following details:
  Phone: 044-40906097
  Email: customerservicehead [at] chola [dot] murugappa [dot] com
  Address: No. 167-169, 2nd Floor,
  Anna Salai, Saidapet, Chennai - 600015.

Level 3:

• If your query is not resolved then you can contact to the at the following details:
  

  Sr No.	Designation	Contact No.	Email	Address
  1	Grievance Redressal Officer	044-40906097	gro [at] chola1 [dot] murugappa [dot] com	167-169, 2nd Floor, Anna Salai, Saidapet, Chennai - 600015.
  2	Principal Nodal	044-40906114	principalnodalofficer [at] chola [dot] murugappa [dot] com	Hinduja Housing Finance Ltd, No: 27-A, Developed Industrial Estate, Guindy, Chennai-600032, Tamil Nadu, India.

Level 4:

• If your query is not resolved within 30 working days then you can lodge your complaint online through CMS Portal/ Sachet Portal or contact at following details: Contact No.: 044-25399189
  Address: Department of Supervision
  Regional Office - Chennai Reserve Bank
  of India Fort Glacis, No.16, Rajaji
  Salai Chennai 600 001

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