Email
- info [at] countrydelight [dot] in (Customer Support)
Important Link
Return & Refund
- If customer have any refund & return he/she can contact the customer support at Mb: 9650578884 or email at info [at] countrydelight [dot] in.
- Refund will take 5-7 working days credited to the customer's bank account.
Grievance Redressal/Escalation Matrix
Level 1:
- If the customer representative is not able to provide a proper resolution on the issue then the customer can ask transfer of the complaint to the floor manager/team lead.
Level 2:
- If even then the customer is not satisfied then he/she can escalate it the customer support grievanceofficer [at] countrydelight [dot] in
Level 3:
- If still the problem is not fixed then it can be escalated to Operations Head nodal [at] countrydelight [dot] in
Corporate Office
Unit No: 547-550, 5th Floor, JMD Megapolis,
Sohna Road, Sector 48, Gurugram,
Haryana- 122001
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