Hi,
I have purchased dell Inspiron laptop on 2nd June 2022. After 10 days of order placement I didn't received any order confirmation or dispatch status till now.
I call customer support number but they do not anything about it. I don't when will I receive the laptop. There is no email id on which I can sent my complain so what to do in this situation. In these days online orders get priority and we can expect delivery within one week. but in this case even I dont know anything about the order status whether I will get it or not. Very bad service by Dell. Don't go to buy this.

Dear Dell,

I have no other option but forced to write this mail.

Referring to the subject and trailing mail a prompt action was expected but it seems the Company and their representatives do not care and think about customer need and importance and only act as per their ease only.

Since the purchase of this product in Mar-18 i.e. even less than 2 years more than 5-6 times I had faced the problems and even after replacing of mother board once in last year still the issue emerged.

At the time of call your representatives tell big things that once we will receive your mail immediately our representatives will call you to resolve the issue and bla bla bla....but it seems it is all just to fool the customers.

The fact is you do not care about customers problems, whether customers suffers, their work hampers but you damn care about that and you will only work as per your ease and only a formality mail will be delivered.

However, I am sorry to say this but this was the last ever trade with Dell and now I am never going to be associate with a Company like yours and your representatives and nor going to refer Dell any one where both the quality and service had degraded drastically over past few years.

Thanks & Regards
Abhishek

Dear sir,

I didn't choose any bajaj wallet phone safe but Rs 1399 loan activated in my account and emi is 280 per month. If I didn't choose then how it will be activated . Please resolve this issue as soon as possible..

LoN no.- W08WFSFI778582

Please cancel this loan because I didn't opt this loan.

it is totally unacceptable & unfair , i have purchased laptop studio 1435 (Service Tag: BTTK3BS | Express Service Code: 25747771096) in year 2009 , Now my laptop having some issue for same i contacted customer support according them no support available for this model now.so within 4-5 years my laptop use less & my 50000 rupees went in hail. Surly after this incident I will suggest to anyone to purchase dell laptop. I purchased dell laptop only because of customer support only. Now I feeling Worst support ever seen .
Deepak Gupta
deepakgupta25 [at] gmail [dot] com

kindly send me the drivers of wifi,bluetooth periphery drivers for dell inspiron N4030 .That it is not working on bluetooth devices and not support the wifi. kindly me the above drivers to my above emil id.

hai anybody having a same problem
Iam having DELL INSPIRON 5220 and have installed Windows 8 in my laptop
I could not able to find the bluetooth devices with it
the problem is change pc settings menu blinks for a sec and disappers
any suggestions please

main chd 35 main apna dell mobile repair ka lya dya tha(touch no work ) ,phla kha ke wait kro dell vlo ko mail ke h , ajj 22 din ho gya h mobile dea ko .ab kha rha h ke 2 -3 month ka time lga g . mera mobile da do main apne ap thick kra lga .

this is not REQ .
ager es comment ka replay nhy i main
Consumer Courts at Chandigarh case ke dna h

PLEASE SEND NEW RATE CHART OF MOBILE REPAIRING ALONG WITH PARTS AT KOLKATA DELL SERVICE CENTRE BCOZ THEY HAVE VERY OLD RATE CHART WHICH IS HIGHER THAN CURRENT PHONE COST.......... ITS VERY URGENT PLZ INFORM ME.

This is regarding my INSPIRON 5050 Laptop (Service Tag-2zxppr1, express service code-6526507933). I was very happy in purchasing this laptop 6 or 7 months back. But with the passage of time I encountered with the series of technical snag in the system. After two months, the LDC has been starting blacking out several times. I lent the help of technical guy from Technical Department and I was informed that there was some java updater issue. One week later, I encountered with microsoft office problem and yet again I called technical department to sort out the issues and they were resolved. These series of issues I experienced with many times. Every time I performed what the technician guided to do.

These (two) problems persist simultaneously and I called Mr. Ganesh and then transferred to Mr Sachin to resolve. Ganesh was good to resolve the issue and Mr Sachin who is the senior of Ganesh treated me badly for the resolution. I spent Rupees 35000 to purchase and but the services I am getting are very poor and I am very very disappointed with my system. Moreover Dell is known for its first rate services, but practically I am unable to get

my laptop brand 4 dell service will be no provied, so dell is very bed lapto...................................

mobile- no - 09368210006

Dear sir
When I download any apps from all over the enternet which. Don't install inmy dell aero .there is a message(for security your mobile is install blockfor non. market apps) so kindly plz help me

dear sir,
i bought dell aero phones....how upgrade android 1.5 to 2.1 or 2 ...any android apps not instal ...when this instal
massage show on screen ..yr installation process are block for secuirity purpose .....pl help me.. my above id
9450536659 [dot] [dot] [dot] [dot] [dot] [dot] [dot] rajnish478 [at] gmail [dot] com

Fraud
Model Number: Dell Inspiron 15R i5 5520
Order Number :- *********2
Order Date: 20th Nov 2012

Above mentioned are the details which i had got when my laptop was ordered online to compuindia.com in my presence from Dell Exclusive Store, whose address

is provided below.

Dell Exclusive Store,
G -1, Bajaj House, 97 Nehru Place
New Delhi - 110019
Delhi
Phone: 011 41666695 / 40793521/ 8285386493

I had received a mail dated 20th Nov 2012 5:13 PM from compuindia.com confirming my purchase of laptop with order number *********2.

1. Registration are available on WWW.DELL.CO.IN but dell exculsive store employee(Mr Amit, phone number 9013448623) told dell india stop this service for

dell.co.in it can register from compuindia.com

2. I had received a mail dated 20th Nov 2012 5:13 PM from compuindia.com confirming my purchase of laptop with order number *********2.
Later on when i did not received my laptop after three working days i contacted dell store where i was told that it was under processing and it will be

delivered to me very soon.

After several attempt to make contact to Dell Exclusive Store, Nehru on 24th Nov 2012 i was told that my order number *********2 has been cancelled as

the order number was not having an invoice number.

I was later issued new purchase order number: *********3 details of which are as following:

Purchase order number: *********2
Invoice Number :- **********

I have not received an email confirming new purchase order even till date although I had requested them send me the confirmatory email of the same.
I would like to know why my purchase order number was changed and who is to be held responsible for it.

3. Dealer told my order number is :-*********3 but when i receive dell laptop. order number on laptop cover is *********41.

4. My laptop is register on Dealer name.(When i contacted Dell Service Centre (phone number: 18004254051) regarding the spot i was asked for Service TAG

number and when i provided them the number i was told that the supplied TAG number belonged to a laptop which was purchased by someone else (i.e. i am not

the owner of the laptop) and i have been told that the laptop was purchased 135 days ago.)

5. When i started my laptop it is having a white spot on the screen.

6. The model supplied to me is having an opening near Right Side Speaker which means the laptop has been tempered earlier.

7. 18-october-2013 expire date of dell on site warranty But by laptop is deliver on 26-Nov-2012 (information gather from dell service center)

8. Dell provide replace whole dell laptop in 90 day if u have any issue in dell laptop( but irresponsibilty of dell Exclusive store sale 135 days old Laptop.

so i can not get this benift).

There is completely nonsense happened there. I have gone to dell service center with some problem. They took one week time and said cured the problem. After going to home, it was not worked properly. and again i have gone to dell center. they gave teperaury solution. Again coming to home, I have got the same problem continuously. They ar continuously wasting my time and man power. They are testing anything and they agreed to change the mother board, but actually it was not changed.

So, Please do not go dell service center., even you are having warranty service. It is not like Lenova service center.

I dont what the ...... they are doing there.

Dear Sir,
I am suffering for Dell Service, I have purchased a Dell XCD35 ( IMEI: 355404040239811 ) through Flipkart online, on 11-19-2012. I am very much satisfied with the product, But now Extremely disappointed for not getting the service support. Two months back my hand set automatically switch off after that I can't switch on the unit, its showing only Dell symbol while switching on instead off booting. I can find out the Dell authorized service centre Name and address in South kerala from Dell website ( Ascent Technologies Trivandrum, kerala - 04712326743, 9895702060, 9847193902 ). I have given my Hand set to Dell service center by 13th September 2012 ( Call ID: AT7-DL-12-0004179-DW ). After that continuously calling, direct enquiry in that service centre but not responds. Even though they are the authorized dell service centre they are unnecessarily blaming some third party for not giving the service support to them. Ultimately as an end user I am Suffering last 1.5 Months for not getting the warranty service for my dell Xcd35. I am urgently in need of the product, Please help me Sir......

Regards,
Aneesh.M.P
+919847938344
aneesh [dot] mp [dot] tvm [at] gmail [dot] com

Dear Sir
My Laptap Dell Inspiron ,model No 5110, Sound effect not Gating Properly sound is automatically going up and coming down pleas give the solution for this .......
ANAND.A
BANGALORE -29
PH-9036669222

1-800-425-4026 or 080-2506-8026
during the month of April 2012 ,

I have purchased a Dell InSPIRATION 4110 ( BHAYSAM CIRCLE - SASHIVANAGAR ) DELL SHOWROOM for my home on No : 7825 08622 ; dell order no : 840641804 ; invoice no : 8040474166. But within the span of a 15 days, the ethernet port was faulty. I have approached the customer care through mob but it took them long time to reply. finally after doing all the non sense basic trouble shooting done at the otherend of the shore, the customer care gay ,agreed to sent Engineer. the problem was rectified. But with 30days, some other problem surfaced , and again the old problem the old system was followed like basic trouble shooting and many to follow the suit. But the Customer care could notable to identify the problem. So We took the laptop to the Dell service centre ( JC road, banglore) where the Mother board was gone faulty. here mother board was faulty and was replaced as it was under warrenty. With a week another problem surfaced and this time it was again the ethernet port problem. The customer care agent could not able to rectify the problem, so we took it to Dell showroom ( JC Road, Bangalore) . the Engineer did not visit this time, as the call centre rejected and assured us that there is a problem with the isp end.When we throughy check from ISP end, the problem was surfaced from Dell end itself. This is the worst call center . I REQUEST YOU NOT TO BUY DELL LAPTOPS .AFTER SALE SERVICE ARE VERY POOR

my USB ports of inspiron n4010 r not wrkn properly,service tag no. is 8CH86BS, please help me out

DELL IS THE WORST SERVICE PROVIDER/Don’t buy Dell.

DEAR MADAM/SIR

PLEASE RESOLVE MY ISSUE AS SOON AS POSSIBLE.

YOU HAVE TOLD US THAT THE ISSUE WILL BE RESOLVED WITHIN 24 HRS BUT THERE IS NO ACTION TAKEN FROM YOUR SIDE.
!! I guess this computer is going in the garbage. If you want to avoid headaches, and inconsiderate people who don't care for your business...STAY AWAY FROM HP PRODUCTS!!!!!!
Their customer service is HORRIBLE!!!!!!!!!! The "techs" are hard to understand and every time you are on hold it's atleast 10 minutes! I've been on a call for 50 minutes now and am still on hold again to talk to a supervisor! This is unacceptable and ridiculous!!!!!!!!!
Stay away from this company is my advice.
. I WILL TELL EVERYONE NOT TO PURCHASE YOUR PRODUCTS AND INTEND TO INFORM EVERYONE ABOUT THE CRAPPY SERVICE YOU GIVE.
YOU ARE A DISGRACE .......

. I am one angry consumer and will spead the word to boycott DELL
Please don’t disappoint me, I know that you people can definitely do it… human values are also important along with business …
Even after, loosing a lot of my precious time / hours and hours, in contacting your Customer Care / Technical Support Centre and narrating the full facts afresh each time, I could not get any assistance from M/s Dell India Pvt Ltd.
MY LAPTOP HAS BEEN WITH CUSTOMER CARE FOR LONGER THAN I HAVE BEEN ABLE TO USE IT, ON TOP OF THIS I AM JUST WASTING MY TIME ON WARRANTY WITH THIS LAPTOP NOW!!

Whats more the customer service confronts/shouts at me when I ask them i cannot send it back as i am handicapped without a computer and cant finish my assignments with a 4 week delay. -completely unsympathetic!
More they tell me to buy more service from them!!! -completely unsympathetic!

Worst customer service I have EVER encountered
Your timely response will be highly appreciated by me. You non-action to my complaint may compel me to go to consumer Forum as well as other legal authorities for redressal of my grievances.

I AM WAITING FOR ANOTHER FEW DAYS.IF MY PROBLEM IS NOT RESOLVED I WILL POST ALL THI SIN SOCIAL MEDIA AND WILL ALSO GO FOR PRIONT AND VISUAL MEDIA.THEIR ARE SO MANY PROGRAMMES FOR CONSUMER BENEFIT.

AT LEAST I CAN ASK AND REACH 1000+ PEOPLE NOT TO BUY DELL EVER.YOU MUST BE HAPPY FOR MY LOSS FOR ONE LAPTOP ,BUYT YOU NEVER THOUGHT THAT THIS ONE CUSTOMER IS ALSO VERY VALUABLE.

REMEMBER CUSTOMER IS KING

YOUR,
ANISH RAJPUT
9911452626/9911442626/8285042929

--- On Wed, 3/21/12, The Best CA Final MAFA <cafinalmafa [at] yahoo [dot] com> wrote:

From: The Best CA Final MAFA <cafinalmafa [at] yahoo [dot] com>
Subject: Re: service tag 5JKF6Q1
To: Priyadharshini_V [at] Dell [dot] com
Cc: jainpriyanka86 [at] gmail [dot] com
Date: Wednesday, March 21, 2012, 2:49 PM

Dear Priyadarshini,

Your Company seems not to be interested in solving the issues.There is no reply from your side yet.I am waiting for next 24 hrs else i would take harsh steps against Dell.

waiting for a positive reply.

Yours faithfully
Anish Rajput

--- On Sat, 3/17/12, The Best CA Final MAFA <cafinalmafa [at] yahoo [dot] com> wrote:

From: The Best CA Final MAFA <cafinalmafa [at] yahoo [dot] com>
Subject: Re: service tag 5JKF6Q1
To: Priyadharshini_V [at] Dell [dot] com
Cc: jainpriyanka86 [at] gmail [dot] com
Date: Saturday, March 17, 2012, 10:16 AM

Dear Priyadharshini,

I am really fed up after buying dell laptop.Each and Every Day some or other issues Comeup and i have to rush to cyber cafe for completing my work.
Your engineer visited us.Firstly he was unble to detect the problem.Then he replaced screen and the motherboard.I thought that the issue is resolved.But then again the keyboard stopped working.All the USB ports stopped working.If i atttach any external media then the laptop used to restart.Afterso much calls and complain the keyboard was replaced.Optical Disk Drive was also replaced by the servicecentre.

Now again such problems are cropping.What sort of Repair work was carried out by your engineer and the service centre.Is this the sort of product Dell Suc a Reputed Company Offers

I am a teacher by profession teaching 5000 studentsand my brother is a lawyer in Supreme Court .you dont even know what the image of your company will be once i declare this to them.I am totally harassessed by this.You can do whatever you like with this hell system.I want full replacement of the system else i will file a legal suit against your company.

You can coolect the systemfor full replacement from my home address given below
BIKASH KUMAR JAIN
788/789 GURURAM DASS NAGAR EXTENSION,2ND FLOOR,
RAMESH PARK
LAXMINAGAR
DELHI-110092
PHN-09911452626,9911442626.8285042929

PLEASE REPLACE THE LAPTOP AT THE EARLIEST.
THANKING YOU
ANISH RAJPUT

--- On Fri, 3/16/12, Priyadharshini_V [at] Dell [dot] com <Priyadharshini_V [at] Dell [dot] com> wrote:

From: Priyadharshini_V [at] Dell [dot] com <Priyadharshini_V [at] Dell [dot] com>
Subject: service tag 5JKF6Q1
To: cafinalmafa [at] yahoo [dot] com
Date: Friday, March 16, 2012, 9:29 AM

Dear Mr. Rajput,

This is with reference to your last conversation with dell with regard to your system carrying service tag 5JKF6Q1.

As discussed we will have the system repaired as per Dell’s warranty terms and conditions . Below mentioned are the options to have the system repaired .

· Dell to depute an engineer with the relevant replacement parts to have the issue resolved.
· You can leave the system at a Dell service center and have the issue resolved.
· Dell can have the system collected from your residence to Dell’s Bangalore office and have the issue resolved and send the system back to you.

Kindly advise the best option for you ,so that we can have the issue fixed at the earliest. We regret to inform you that we will not be able to provide you a system replacement.

Kindly revert to this mail if you require any help in fixing the current issue with the system .

For and on behalf of Dell India Private Limited
Thanks and Regards,
Priyadharshini V
Senior Support Resolver
Dell| Consumer, Small and Medium Business
Toll Free – 1-800-425-8045

i bought dell xcd 35....and after some days its screen broke and i went to service center where they told that it cannot be repaired....so i want to get it repaired as soon as possible...so i dont know what to do..

Dear Sir,
I have given a laptop of DELL Vostro - 1015 bearing Service Tag(S/N) - 4Z86RQ1 & service code no - 10837198297
from my office which is on warranty period. CD writer of Laptop not working and at working time it suddenly shutdown.
I have complaint before but no fruit results come out. I request your goodself to send technical person to attend
the job. Contact Mobile No : 9635248908 for address.
Hope you will take necessary steps to repair the laptop.
Thanking you,
With regards
Chinmoy Kumar Ghosh
Contai.Purba Medinipur,West Bengal.

Bluetooth head set driver is not getting installed proprly

our wab cam is not working till i purchase dell leptop

Sir,
This to inform you that I have purchased a LAPTOP (DELL CORE i3, 3GB/320GB/DVD-RW/15.6 Screen).
Service tag:- 7LX4VQ1, at the cost of Rs. 36000/- From “TELECOM INFOTEC “, FAIZABAD.
The shopkeeper had given us only the laptop and no such accessories. But the main problem occurring is the slow functioning of the laptop. A lot of inconvenience is caused by it.
The gadget is in the warranty period. Hence replacement will be highly appreciated.
Hoping for your prompt action.
Address of the dealer shop:- 1/7/36 saadatganj, FAIZABAD 224001

I have ordered Dell laptop and along with that i have also ordered byte-DM5710BT Bluetooth headset. From the first day itself i had problem with the headset. The audibility is not continuous, it keeps on breaking at regular interval. I have to disconnect and connect it every time for a new song or when i play video on youtube or from other sites..I have contacted the customer care but no one could solve the problem..kindly provide me with a permanent solution...

I bought dell xcd 28 mobile from Blue soft, regd.office.218, coimbatore, Ph:04222525254, Invoice No 2172 on 16.12.2011. In the month of October the mobile cannot power on. So i gave my mobile to Accel Care Centre, Coimbatore ph: 04222303464, Call ID. VI-DL-11-0002683 for service. Every day i rang for inquiry about the mobile. But they did not give proper response. The service centre gave two Mobile consumer telecom division contact no 18004254050. But i rang 4 days continuously, nobody attend my call. I have very fell about to buy dell product. Please help me what can i do.
This is my contact.
Dr.V.Richard Paul,
Assistant Professor,
Department of Commerce,
Bharathiar University,
Coimbatore
Tamil Nadu.
richardpaulv [at] gmail [dot] com
9952816306.

On 24th Oct 2011. I had given the order for 1 Yr Ltd Hardware Warranty, InHome Service after Remote Diagnosis. For which product was to delivered at the Given address in order by 17/11/2011. Yet waiting for the same. Nor there is reply from the executive who has taken this order regarding the same. Mail id of executive is Gautam_Sharma1 [at] DELL [dot] com. Detail Of order placed is mentioned Below : Customer No: 791232149 Booking Date: 24/10/2011 Quote no 25555875 Page 1 of 4 Estimated Delivery Date 17/11/2011 Sales Person GAUTAM SHARMA1 Sales Person Tel 0 Sales Person Fax 0 Sales Person Email Gautam_Sharma1 [at] DELL [dot] com Shipping Method BY ROAD Payment Terms Credit/Deb.Card

Please,Home service number of dell laptop
Add.-Naraingarh,Ambala,Hariyana

Hi, I Purchased Dell streak 5 two months back from Navi Mumbai (Kharghar), India. After one month o purchase, It stopped charging through Mains charger. I tried to contact Dell on-line support where I was not provided adequate support. Next I tried to charge through my PC through USB and continued charging till 11th Sep 11 and was able to use the phone. Next day morning I was surprised as I was not able to use the phone as Screen un-lock was not happening, though display was proper. Since then I was trying to get e mail contact details of Dell which I could not get yet hence I am lodging this complaint on line. I need replacement of my phone, else I will go to consumer court. Rgds, Ramesh Kumar Head Operation- Utility Reliance Communications Ltd, India

HI,

I REQUEST YOU NOT TO BUY DELL PHONE.AFTER SALE SERVICE ARE VERY POOR.

THANKS
HITESH

hi,
my laptop model is Vostro 1088 and service tag no is HTHNBM1 ,i am frustrated about my laptop,it doesn't work properly ever.now it is on warranty period but once a time i call on customer care to say this problem...Dell representative have no answer to give me. i say him that if I'm doing diagnosis than hardware problems occurs but Dell representative say that it is normal problem..pls help me..my laptop is also hanged many times...and tab button is also damaged

Hi Team,
We have connected Dell TL4000 on our NAS (non Dell) through SAS card (ATTO), each drive connected individually on separate port, last night we have found blue screen error on our NAS (Local ID 1033) after getting the error server restart and stuck on post initialisation.
We replaced all 4 SAS Cable and ATTO Card but still getting same error, If we do not connect the Library NAS works fine without any error.
We have found drive errors in RMU kindly contact us on 9920374201 either saqib [dot] shaikh [at] foodfood [dot] com, so we can share the logs.
Regards,
Saqib Shaikh
Turmeric Vision Pvt. Ltd.
Andheri-west
Mumbai 400053
Maharashtra
India.