Dhanlaxmi Bank Customer Care No. 044-4241 3000

Organization:

Dhanlaxmi Bank

Toll free Number(s):

1800 425 1747 (For Complaint/Query)

All India Number(s):

044-4241 3000 (For Contact Support)
0487-661 3000(Customer Service)
889 355 3553 (Missed call no. to know A/C balance)
088-9355 3553 (Disable/Enable Debit Cards)

Website:

Official Website

IVRS Menu: 044-4241 3000

Press 1: If you are an existing customer.
- Press 0: For loss of card or fraud reporting.
- Press 1: For account related information.
- Press 2: For credit card.
- Press 3: For loans.
- Press 4: For general information.
Press 2: If you are a new customer.

Emails

customercare [at] dhanbank [dot] co [dot] in (For General Query)
customer [dot] complaint [at] dhanbank [dot] co [dot] in (For Complaint)

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Important Links

Missed Call Services

Sr.No.	Service	Contact No.
1	Get instant SMS with your account(s) balances.	080-67747700
2	Get the last 3 months E-Statement of your A/cs to your mailbox.	080-67747711
3	Get the One Day E-Statement of your A/cs to your mailbox.	080-67747733
4	Disable/enable your Debit cards.	8893553553

Grievance Redressal Procedure

If you have any complaint/query, then you can contact at toll free number 18004251747 or email at customercare [at] dhanbank [dot] co [dot] in.

If you are not satisfied by the resolution provided, then you can contact to the Nodal Officers to Banking Ombudsman:

Sr.No.	Designation	Name & Designation	Contact No.	Email	Address
1	Principal Nodal Officer & Nodal officer-Kerala	Shri. Raghunath R, (AGM) - Business Development & Planning	9539007125	raghunath [dot] r [at] dhanbank [dot] co [dot] in	Thrissur, Kerala Dhanlaxmi Bank Ltd., Corporate Office, Punkunnam, Thrissur Kerala - 680002
2	Nodal Officer-Tamil Nadu	Shri. Ramakrishnan S,(AGM) - Regional Head Tamil Nadu	8939703733	ramakrishnans1 [at] dhanbank [dot] co [dot] in	Dhanlaxmi Bank Ltd, Regional Office, Om Sakthi Towers, No:163, Anna Salai, Chennai - 600002.
3	Nodal Officer-Maharashtra & Gujarat	Shri Sunny George, (DGM) - Regional Head West	9619357088	sunnygeorge [at] dhanbank [dot] co [dot] in	West Dhanlaxmi Bank Ltd., Thirumallai House, Rd No: 29, Near Sion Hill Fort,Sion (East), Mumbai - 400022.
4	Nodal Officer-Kolkata, Bhopal, Kanpur , New Delhi, Jaipur & Chandigarh	Shri. Sreekumar M P,(DGM) - Regional Head North	9582228950	sreekumarmp [at] dhanbank [dot] co [dot] in	Dhanlaxmi Bank Ltd, Regional Office, Door No: 10185 A, Arya Samaj Road, Karol Bagh, New Delhi -110005.
5	Nodal Officer - Andhra Pradesh , Telangana & Karnataka	Shri. Satyanarayana K,(AGM) - Regional Head Hyderabad	8297203366	satyanarayanak [at] dhanbank [dot] co [dot] in	Dhanlaxmi Bank Ltd. Trend Set Towers Ground Floor, 8-2-289/10, Road No. 2, Banjara Hills, Hyderabad, Telangana - 500 034

If your complaint in not resolved by nodal officer, then you can also lodge your complaint through RBI Ombudsman.

Administrative Offices

Sr.No.	Location	Contact No.	Email	Address
1	Thiruvananthapuram	0471-2577410, 0471-2577510, 0471-2473766	rotvm [at] dhanbank [dot] co [dot] in	Dhanlaxmi Bank Ltd, Regional Office. TC30/1398/4, Amrith Plaza, 2nd Floor, Nalumukku Junction, Pettah(PO), Thiruvananthapuram - 695024
2	Delhi	011-28757336, 011-28757338, 011-28757335	rodelhi [at] dhanbank [dot] co [dot] in	Dhanlaxmi Bank Ltd, Regional Office, Door No: 10185 A, First Floor, Arya Samaj Road, Karol Bagh, New Delhi -110005
3	Ernakulam	0484-6615000, 0484-6615079	roekm [at] dhanbank [dot] co [dot] in	Dhanlaxmi Bank Ltd, Regional Office, Dhanalakshmi Buildings, 1st Floor, Marine Drive, Kochi, Kerala - 682031
4	Mumbai	022-24020095, 022-24020029	ro [dot] west [at] dhanbank [dot] co [dot] in	Dhanlaxmi Bank Ltd, Regional Office, Ground Floor,Thirumalai House, Near Sion Hill Fort, Road No. 29, Sion (E), Mumbai, Maharashtra - 400022
5	Kozhikode	0495-2720205, 0495-2720120	calicut [dot] ro [at] dhanbank [dot] co [dot] in	Dhanlaxmi Bank Ltd, Regional Office, Essay Tower Ground Floor, Jail Road Kozhikode – 673004
6	Chennai	044-49037098, 044-49037082	ro [dot] chennai [at] dhanbank [dot] co [dot] in	Dhanlaxmi Bank Ltd, Regional Office, 104 & 107, Second Floor, Om Sakthi Towers No.163, Anna Salai Chennai - 600002
7	Thrissur	0487-6627030, 0487-6627036	rotcr [at] dhanbank [dot] co [dot] in	Dhanlaxmi Bank Ltd, Regional Office, Dhanalakshmi Buildings Punkunnam Thrissur - 680002
8	Hyderabad	040-23547236	hydoffice [at] dhanbank [dot] co [dot] in	Dhanlaxmi Bank Ltd, Regional Office, Trend Set Towers, Ground Floor, 8-2-289/10, Road No.2, Banjara Hills, Hyderabad, Telangana- 500034

NEFT/RTGS Cell

Dhanlaxmi Bank, DLB Bhavan,
Punkunnam, Thrissur 680 002.
Phone: 0487-6627046, 0487-6627084
E mail: rtgs [at] dhanbank [dot] co [dot] in, neft [at] dhanbank [dot] co [dot] in

Activation of Aadhaar Enrolment and Update Centres

Sr.No.	Branch Name	Telephone	IFSC Code	Lockers	Address
1	Guruvayoor Devaswom, Guruvayoor	0487-2552829	DLXB0000259	No	Sreepadmam Building South Nada Guruvayoor Trichur Kerala 680101
2	High Road-Thrissur	0487-2440303	DLXB0000009	Yes	X / 1274 Basilica Platinum Jubilee Building High RaodNew Chruch Road,Thrissur 680001
3	Pushpagiri-Thrissur	0487-2383123, 0487-6627044, 0487-6627064	DLXB0000004	Yes	Ground Floor Dhanalakshmi Complex Punkunnam Thrissur 680002
4	Round South-Thrissur	0487-2442303	DLXB0000015	Yes	1st Floor Pathayapura Paramekkavu Devaswom Building Round South, Thrissur 680001
5	Thottippal	0480-2791483	DLXB0000046	Yes	11/122 Pudukkad - Mapranam Road Thottipal Thrissur Dist 680310
6	Thrissur Main	0487-2383083, 0487-2383093	DLXB0000001	Yes	XX/ 462 Kochu Bhavan M G Road Poothole P.O,Thrissur 680004

NRI Contact

Dhanlaxmi Bank Corporate Office,
Poonkunnam, Thrissur -680 002
Ph: 0487-7107486
Email Id: nricell [at] dhanbank [dot] co [dot] in

Vigilance Contact

Name: Balasubramanian A D, Chief Vigilance Officer
Contact No.: 0487-7107565, 0487-7107566, 9539003279
Email: balasubramanianad [at] dhanbank [dot] co [dot] in, vigilance [at] dhanbank [dot] co [dot] in

Corporate Office

Dhanlaxmi Bank Ltd., Corporate Office,
Punkunnam, Thrissur, Kerala-680002
Ph: 0487-7107100

Registered Office

Dhanlaxmi Bank Ltd. Dhanalakshmi Buildings
P.B No.9 , Naickanal, Thrissur. Kerala - 680001
Ph: 0487-2999711

India Customer Care