Electrolux Refrigerators Customer Care No.

Company Name: 
Toll free Number(s): 
  • 1800 202 1800 (For Customer Support)
All India Number(s): 
  • 89767 16124 (For Contact Support, 8am-8pm, Mon-Sat)

IVRS Menu: 1800 202 1800

  • Press 1: If You Are A Customer
    • Press 1: For Product, Dealer Or Warranty Related Information
    • Press 2: For New Call Registration
    • Press 3: To Check Status Of Your Existing Request

Email

  • customercareindia [at] electrolux [dot] com (For General Enquiry)

Important Links

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Comments

Electrolux fraud

My Electrolux refrigerator had ice being formed in the freezer. Because of this, I called Electrolux on Friday and requested for this to be fixed. The details of this is in the following text message that I received: Dear customer SG2101xxxxxone, two, seven is given to Service Centre Refrigerator Service
A technician (Sunder) visited me at my apartment around 11am on Saturday and said that he would require time to fetch the parts. He then returned at around 6pm and said that he fixed the problem. Because I am into cashless transactions, I paid the sum of Rs. 4,550/- through Paytm.
Because I had temporarily misplaced the bill, I called Sunder yesterday and asked for a copy of the bill. Today, he WhatsApped me a bill for the amount of Rs. 3,200/-. I believe that I have been defrauded.
I tried calling the Electrolux Customer Care number, but the agent keeps disconnecting the call when I ask for a supervisor. I have recorded these calls. It is sad that a company like Electrolux has technicians that cheat the customer and also have customer service lines where customers are disconnected.
To make matters worse, there is ice still being formed in my frost-free freezer.

I am looking for a speedy and 'honest' service.

Regards,

Subash

Refrigerator not working

Nobody came to repair the refrigerator after complaining so many times. I have a small refrigerator of 47 liters in my office, which is not working since one year. Complaint about this many times and no complaint no. was given to me as well.
Very poor service by Electrolux

fridge is repaired for one day and thats it.

Dont try to book through this numbers.
They will send you people who are not professional, will take money , fridge would seem to be working for 1 day and then fridge would
stop working. No bills are provided , so you would not be able to do anything. repairmen would not respond to your calls , customer care would not
pay heed to your complaint as you dont have bills.
Repairman : Syed Mubarak :

thanks & warm regards
~ Rudresh

Fridge is not cooling

Our fridge is working properly from 12 years but now our fridge is not cooling from a few months please give a solution for this problem.our fridge is single door and 165 liter

fridge not cooling

fridge not cooling

Service engineer never turned back

Service engineer from Electrolux Gurgaon visited and taken parts with fan for its replacement. He never returned back. Almost one month passed. He is not taking my call also. As no complain number is given thru sms so i can not track my complain. Pl take action.

Compressor problem

Compressor problem

Compressor

Mortar karab ho gayi hi

Compressor issue @ Nashik Maharashtra is burst and make a fire

Dear Sir /Mam,
I am struggling to connect to the correct eletrolux customer care number.. I have send several mail to (electrolux [dot] care [at] pemail [dot] in) but there is no response after 6 days .Stil i am waiting for my fridge Model No-EBPI6XXX at Nashik , Maharashtra on dated 16.10. Morning it was burst(compressor) and make a fire. So kindly arrange to send a service man for below address in urgent basis.or please provide the contact details .

Prasanta Kumar Mallick
Mobile XXXXXXX
C-8 Durgesh Appt. Ganesh Nagar
Satpur, Nashik Maharashtra.

Refrigerator not working

Sir I purchesses refrigerator last year his not cooling whithin 4 day

Customer service centers number

Could anyone please give in the correct service station number for Electrolux refrigerator.
I facing so much trouble.
Thanks q

Cooling problem but service center don't care to provide service

I have file a complaint to the authorized service center person in guwahati 6 days ago as my location is jorhat and company don't have any service person here but till date company didn't able to confirm date when they will able to send the person. Useless and shame less company. This company don't care about service.

Repair of Electroluxe Refrigerator

My frost free refrigerator light and fan are not working.
Please send your technician to attend.

Cooling problem in Fridge

Hello Team,

We have a Fridge double door since last 7 years. I don't remember the model number of the fridge. It has been working well all these years. However, since last couple of days, its not cooling properly even if the temperature of the fridge is maximum.

Our address is :
B2/01, Tower 9, Purvanchal silver city,
Sec 93, Noida

Kindly send some technician to get it checked.

Regards,
Ichha

Refrigerator

Hello I have purchase Electrolux refrigerator before 5 year and within year gas was liked after 3 year again gas liked when completed 5 year now compresser is not working I have connected to customer service he told Frist you have to paid approx 400 for visiting the adress after that you have to pay accordingly to electrician.
Useless products.

Refrigerator relative

Hello Sir, I took the Electrolux refrigerator three years ago, whose warranty is 5 years old, its door does not shut down properly

Need Service and to report Fraud Authorised service centre

Sir / Mam,
I have a single door super cool refrigerator which is not working since 6 days, tried to contact your service many times, even sent a SMS to 53030 and yet no response from your end. Am only being able to contact a fraudulent service centre found on the net, I have recorder their calls and realize that they are duping your customers by advertising on the net as authorised service centre and extorting money in the name of visit charges.

Please have your authorised service centre contact me at the earliest.

Sameer Singh,
309 Civil lines,
Meerut. U. P.

ICE deposites in the deep freeze

Viralbhai Desai <desaiviralbhai [at] gmail [dot] com>
7:30 AM (30 minutes ago)
to electrolux.care, krinjal

Dear sir,
I have a refrigerator of 165 ltrs from Kelvinator. In fact it has been working nicely for the last 7 -8 years.
But now a days there is some problem in the deep firze where a lot of ICE occurs and deposites.
Every now and then the scaling of ICE has to be removed manually or switching of the machine.
I don't have yr customer care number more over the number which I have got are all incorrect numbers!!!!
My details are as follows:
Mr Krinjal Shah
B 80 Shrinagar Society
Nr Tulsidham,
Zadeshwar Road
City: Bharuch
State: Gujarat
Pin:392001

I am available at home before 11 am and after 6 pm.