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Finzy Customer Care No. 9341 300 300

Updated on Monday, 1 July 2024 - 5:52pm
All India Number(s): 
  • 9341 300 300 (For Contact Support)
  • 9513 330 562 (For Complaint/Grievance)
Website: 
Official Website

IVRS Menu: 9341 300 300

  • Press 1- If you are an existing Investor
  • Press 2- If you are an existing borrower
  • Press 3- If you are a new customer
  • Press 4- For Partnership

Emails

  • support [at] finzy [dot] com (For General Query)
  • grievances [at] finzy [dot] com (For Grievance)

Important Links

Grievance Redressal Procedure

Level 1 :

  • If you have any query/complaint , then you can contact to the Complaint Officers:
    Contact No.: 9341300300 (10am-6pm , Mon-Sat)
    Email : support [at] finzy [dot] com
    Address : Bridge Fintech Solutions Private Limited,
    1st Floor,BMTC Complex,Kuvempu Nagar, Stage 2,
    BTM Layout, Bengaluru, Karnataka, 560068

Level 2 :

  • If your complaint is not solved within given period of 14 business days, then you can contact to the Chief Nodal Officer:
    Contact No.: 9513330562
    Email : grievances [at] finzy [dot] com
  • Your complaint will be heard with a period of 14 business days.

Level 3 :

  • If you are not satisfied by the solution provided by the Chief Nodal Officer in level 2 or if you doesn't receive any response within 15 days , then you can contact to the Consumer Education and Protection Department.
    Address : Chief General Manager Reserve Bank of India,
    1 st Floor, Amar Building Sir P.M. Road, Mumbai - 400001.
  • You can also lodge your complaint online through Non-Banking Financial Company (NBFC) Ombudsman.

Office Addresses

Sr.No. Office Name Address
1 Registered Office L And T Crescent Bay, T5 2002, Jerbai Wadia Road, Parel, Mumbai 400 012
2 Corporate Office 1st Floor,BMTC Complex,Kuvempu Nagar, Stage 2, BTM Layout, Bengaluru, Karnataka, 560068

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