Emails

• info [at] flybig [dot] in (For General Query)
• groupdesk [at] flybig [dot] in (For Group Booking)
• guest [dot] relations [at] flybig [dot] in (For Feedback)

Important Links

• Group Booking
• Frequently Asked Questions

Grievance Redressal

• If you have any Query/Complaint, then you can contact at 9910655655 or email at info [at] flybig [dot] in .
• For Query regarding Baggage, you can contact via email at guest [dot] relations [at] flybig [dot] in .
• If your Query is still not resolved, then you can contact at details given below:
  

  Sr No.	Officer	Email
  Working Hours: Mon - Fri, 9:30am - 5:30pm
  1	Nodal Officer	nodalofficer [at] flybig [dot] in
  2	Appellate Authority	appellateauthority [at] flybig [dot] in

Refund Procedure

• If you booked through Website, then refunded amount will be credited in your account within 7-10 working days.
• If you booked through a travel agent, then the refund will be claimed from the travel agents/ portals.
• If you paid by cash or card, your refund will be sent to you electronically through NEFT by filling the Refund Form and sharing it on guest [dot] relations [at] flybig [dot] in

Forms

• Medical Form
• Minor Form
• Wheelchair Form

Social Sites

• Facebook
• Twitter
• Instagram