Forever21 Customer Care No.

Organization: 
Toll free Number(s): 
  • 1800 425 3050 (For Store Related Queries, Mon-Fri, 9am-9pm, Sat-Sun, 9:30am-6pm)
All India Number(s): 
  • 810 5060 501 (For Online Enquires, 10am-7pm)
  • 951 334 2941 (For Whatsapp Support)

IVRS Menu: 810 5060 501

  • Press 1: For Consult Related To Order Delivery
  • Press 2: For Reverse Pickup, Return, Refund
  • Press 3: For Any Other Consult Related To Your Order

Emails

  • happytohelp [at] forever21 [dot] in (For Support)
  • customerservice [at] abfrl [dot] adityabirla [dot] com (For Store Related Queries)
  • happytohelp [at] abfrl [dot] in (For Online Enquiries)

Install App

Important Links

Complaint Procedure

  • For Query/ Complaint firstly you have to call 18004253050 or email at customerservice [at] abfrl [dot] adityabirla [dot] com
  • If your query is not resolved then you can contact to the Grievance Officer email at go [dot] forever21 [at] abfrl [dot] adityabirla [dot] com

Return/ Refund Procedure

  • For Query related to Return/ Refund firstly you have to call 18004253050 or email at customerservice [at] abfrl [dot] adityabirla [dot] com
  • You can cancel your order within 15 days after the delivery via official website or through app login to your account.You can not return the product to any offline stores.
  • The refund will be processed within 2-3 working days.
  • For more information related to Return/ Refund Procedure please read

Corporate Office

KH No 118/110/1 Building 2 Divyashree
Technopolis Yemalur Post, HAL Old Airport
Road, Bengaluru, Karnataka 560037.
Email: corporate [dot] sales [at] abfrl [dot] adityabirla [dot] com

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Comments

Fraud company no refund

I bought some product but all are old and shine less so I return them by return refund process. Its been 1 month but no one there for help and refunding money. Even no one available for picking call.