IVRS Menu:
810 5060 501
- Press 1: For Consult Related To Order Delivery
- Press 2: For Reverse Pickup, Return, Refund
- Press 3: For Any Other Consult Related To Your Order
Emails
- happytohelp [at] forever21 [dot] in (For Support)
- customerservice [at] abfrl [dot] adityabirla [dot] com (For Store Related Queries)
- happytohelp [at] abfrl [dot] in (For Online Enquiries)
Important Links
Complaint Procedure
- For Query/ Complaint firstly you have to call 18004253050 or email at customerservice [at] abfrl [dot] adityabirla [dot] com
- If your query is not resolved then you can contact to the Grievance Officer email at go [dot] forever21 [at] abfrl [dot] adityabirla [dot] com
Return/ Refund Procedure
- For Query related to Return/ Refund firstly you have to call 18004253050 or email at customerservice [at] abfrl [dot] adityabirla [dot] com
- You can cancel your order within 15 days after the delivery via official website or through app login to your account.You can not return the product to any offline stores.
- The refund will be processed within 2-3 working days.
- For more information related to Return/ Refund Procedure please read
Corporate Office
KH No 118/110/1 Building 2 Divyashree
Technopolis Yemalur Post, HAL Old Airport
Road, Bengaluru, Karnataka 560037.
Email: corporate [dot] sales [at] abfrl [dot] adityabirla [dot] com
Social Sites
Comments
Fraud company no refund
I bought some product but all are old and shine less so I return them by return refund process. Its been 1 month but no one there for help and refunding money. Even no one available for picking call.