Genins India Insurance TPA Customer Care No.

Toll free Number(s): 
  • 1800 890 2359 (For Customer Support)
All India Number(s): 
  • 011-4575 3500 (For Support/ Senior Citizens Query)
  • 837 690 1502 (Alternate Senior Citizens Helpline)

Emails

  • gil [at] geninsindia [dot] com (For Contact Support)
  • nsp [at] geninsindia [dot] com (For Query Related To Hospital Empanelment)
  • seniorcitizens [at] geninsindia [dot] com (For Senior Citizens)

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Important Links

Claim Process

  • For query related to claim process firstly you have to call 18008902359 or email at gil [at] geninsindia [dot] com
  • You can also fill this Online Claim Intimation Form

Branch Contacts

Sr No Office Location Contact No. Email Address
1 Bangalore 080-41501680 bangalore [at] geninsindia [dot] com No 52 2nd Floor Golden Square Next to Passport Seva Kendra Lalbagh Road, Bangalore, Karnataka - 560027
2 Kolkata 033-44011300 kolkata [at] geninsindia [dot] com Taher Mansions, 3rd Floor 8, Bentinck Street, Kolkata, West Bengal - 700013
3 Mumbai 8879303666 mumbai [at] geninsindia [dot] com R R House, 2nd Floor, Ideal Industrial Estate, Todi Mill Compound Landmark: Opp Kamala Mill Compound, Lower Parel (West), Mumbai, Maharashtra - 400013
4 Chennai 9003016056, 9600077787 chennai [at] geninsindia [dot] com New No: 11 Devanathan Colony Near Srinivasa Theatre West Mambalam, Chennai, Tamil Nadu - 600033
5 Bhubaneswar 0674-2952376, 9938570095 bhubaneswar [at] geninsindia [dot] com Gitanjali Complex, Lewis Road Plot No-2863/3719,1st Floor, Opp. Shree Hospital, Bhubaneswar, Odisha - 751002
6 Patna 7549150044 patna [at] geninsindia [dot] com 1st Floor Kamleshwar Bhawan Behind IDFC Bank Exhibition Road, Patna, Bihar - 800001
7 Nagpur 9225239307 nagpur [at] geninsindia [dot] com Flat No SF-3 Second Floor Tulsi Vihar Opp.Tanjore Restaurant Abhyankar Nagar, Nagpur, Maharashtra - 440010
8 Goa 0832-3223482 goa [at] geninsindia [dot] com 4B 4th Floor Priyadarshini Bldg Above Chinese Pavilion Hotel, Comba Margao, Goa - 403601
9 Dehradun 9997946783 dehradun [at] geninsindia [dot] com 2nd Floor,Friends Plaza,75-A Rajpur Road, Dehradun, Uttarakhand - 248001
10 Ahmedabad 079-40701300 ahmedabad [at] geninsindia [dot] com 101-102 1st Floor Mangal Murti Complex Opp. City Gold Cinema Ashram Road Navrangpura, Ahmedabad, Gujarat - 380009
11 Jaipur 9667222055 jaipur [at] geninsindia [dot] com 201 - 203, 2nd Floor K J City Tower, Ashok Marg, Jaipur , Rajasthan - 302001
12 Bhilai 0788-4015960 joydeeptayade [at] geninsindia [dot] com Maa Building Opp. B M Shah Hospital Shastri Nagar Camp-I Supela Dist- Durg, Bhilai, Chhattisgarh - 490023
13 Nasik 0253-2310744 nasik [at] geninsindia [dot] com 5 Shivangi Appt.Dallubhai Patel Colony Trambak Road, Nasik, Maharashtra - 422002
14 Mysore 9845597266 mysore [at] geninsindia [dot] com 41/1 8th Main Road Near Swimming Pool Road Saraswathipuram Mysore-570009, Mysore, Karnataka -570009
15 Lucknow 9559215549 lucknow [at] geninsindia [dot] com 2nd Floor, Burlington Crossing Vidhan Sabha Marg, Lucknow, Uttar Pradesh -226001
16 Vadodara 0265-2963984 vadodara [at] geninsindia [dot] com T/14B3rd Floor Phase2 Indiabulls Megamall , Jetalpur Road,Gujarat -390020
17 Rajkot 8460184600 rajkot [at] geninsindia [dot] com 206 Sadhna Bhawan Opp. Mahatma Gandhi School Jubely Chowk Jawahar Road,Rajkot , Gujarat -360001
18 Akola 8459569962, 8380830653 akola [at] geninsindia [dot] com; 71/A Nityanand Nagar Gorakshan Road Akola Maharashtra -444002
19 Indore 9826377780 indore [at] geninsindia [dot] com 09-A1st Floor Vidhyapati.17 Race Course Road Near Zanjeerwala Square Indore Madhya Pradesh -452003
20 Siliguri 8906124619 parthabiswas996 [at] gmail [dot] com Kharga Niwas Jyoti Nagar Near Donbosco School Sevoke Road Siliguri West Bengal -734001
21 Ludhiana 8376901504 ludhiana [at] geninsindia [dot] com SCO-1 Basement B-1 Feroz Gandhi Market Ludhiana Punjab -141001
22 Guwahati 9864034989 guwahati [at] geninsindia [dot] com Shima Plaza2nd Floor Ulubari Guwahati Assam -781007
23 Secunderabad 8008710022 hyderabad [at] geninsindia [dot] com D-1-8-54/1/1 First Floor PG Road Sindhi Colony Secunderabad Telangana -500003
24 Thrissur 0487-2328300 thrissur [at] geninsindia [dot] com Suharsha Tower Room No.29/164/60 Third Floor Shornur Road Thrissur Kerala -680001

For Grievance/ Complaint

Level 1:

  • For any query or complaint firstly you have to contact to the customer support center at
    Contact No.: 18008902359, 011-45753500
    Email: gil [at] geninsindia [dot] com, grievance [at] geninsindia [dot] com or visit
    Address: Genins India Insurance TPA Limited
    1E/13,2nd Floor,Jhandewalan
    Extension, New Delhi-110055,India
  • You can also fill this Grievance Form

Level 2:

Regional Offices Contacts

Sr No Office Location Contact No. Email Address
1 Bangalore 080-41501680 bangalore [at] geninsindia [dot] com No 52 2nd Floor Golden Square Next to Passport
Seva Kendra Lalbagh Road, Bangalore, Karnataka - 560027
2 Kolkata 033-44011300 kolkata [at] geninsindia [dot] com Taher Mansions, 3rd Floor 8, Bentinck Street,
Kolkata, West Bengal - 700013
3 Mumbai 8879303666 mumbai [at] geninsindia [dot] com R R House, 2nd Floor, Ideal Industrial Estate, Todi Mill Compound Landmark: Opp Kamala Mill Compound, Lower Parel (West), Mumbai, Maharashtra - 400013

Download Forms

Offices Address

Landline No.: 011-45753500
Mobile No.: 8376901515
Email: gil [at] geninsindia [dot] com (Same For All)

Sr No. Office Address
1 Registered Office Genins India Insurance TPA Limited
1E/13,2nd Floor,Jhandewalan
Extension, New Delhi-110055,India
Fax No.: 0120-4144170, 0120-4144171
2 Corporate Office 1E/13, 2Nd Floor Jhandewalan
Extension, New Delhi, Delhi - 110055