Email

• customersupport [at] icicilombard [dot] com (For General Query)

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Important Links

• Customer Support
• Hospitals Locator
• Branch Locator
• Frequently Asked Questions

For Claim Process

• If you have any query related to claim process then firsty you have to call 18002666 or email at customersupport [at] icicilombard [dot] com
• You can also fill this  Claim Form 
• You can also make a claim request via filling this Claim Intimation Form
• For more information about claim process Please read

For Grievance Redressal

Level 1:

• If you have any query or complaint you can call 18002666 or email at customersupport [at] icicilombard [dot] com
  Address: ICICI Lombard General Insurance Co. Ltd.
  Ground floor- Interface 11, Sixth floor- Interface 16 ,
  Office no 601,602, New linking Road Malad (West), Mumbai - 400064
• For Crop Insurance you can contact at 18002669725
• For Senior Citizens you can contact at 18002666 (9am-9pm)
• You can also contact to the grievance officers at the details given below:
  Contact No.: 022-66877111 (Same For All)
  Email: gro [at] icicilombard [dot] com (Same For All)
  

  Sr No	Designation	Address
  1	Branch Service Manager	First floor, Amardeep Complex, Opp. Central Jail, Jaipur Road, Ajmer - 305001, Rajasthan
  2	Branch Service Manager	Tenth floor, Unit no.1003 to 1008, Signature Towers, DC 2, Lal Kothi Scheme, District Shopping Centre, Tonk road, Jaipur - 302001, Rajasthan
  3	Associate Vice President - Emerging Market	First floor, (Rear Portion), Plot No. 115/3, Solitaire Building, SPS Road, PWD Colony, Jodhpur - 342001, Rajasthan
  4	Branch Service Manager	Fourth floor, Plot no.32/1105, Centre Point, Opp. B N College Airport road, Udaipur, Dist Udaipur, Pin code -313001
  5	VO Unit Sales Manager	Second Floor, Above Shree Hari Automobiles Honda Dealer, Vinayak Tower, Didwana Road, Nagaur - 341001, Rajasthan
  6	Chief Manager - Emerging Market	Ground Floor, Silver Square, Opposite Income Tax Office Rani Bazar, Bikaner - 334001 Rajasthan
  7	Senior Manager - Virtual Office	Third Floor, Manik Moti Tower, Pur Road Bhilwara District Bhilwara Pin code - 311001 ,Rajasthan
  8	Branch Service Manager	Sixth floor, Unit no 612, Corporate Park, Sanjay Palace, Agra, District Agra Pin code - 282002, Uttar Pradesh
  9	Branch Service Manager	Ground floor, Shop No. G1-G7, Vinayak Triveni Tower, P D Tandon Road, Allahabad ,District Allaha
  10	Unit Sales Manager	First floor, Yadav Timber, Railway station road, Suffudinpur, Azamgarh, Distt Azamgarh
  11	Senior Manager - Emerging Market	First floor, Office no.5, Shree Sai Plaza, Faizabad road, Barabanki, Distt Barabanki- 225001
  12	Branch Service Manager	2nd Floor, ICICI Bank Building, 116 Civil Lines, Bareilly - 243001
  13	VO Unit Sales Manager	Second floor, 265/235, Devnath Complex, near Bus stand, Jagdish Ganj, Ganesh Market Chitrakoot Dham Karwi
  14	Senior Manager - Emerging Market	Mehramp Plaza, 4099, 1st Floor, Adjacent Pushpraj Guest House, Civil Lines, Faizabad - 224001
  15	Senior Manager - Emerging Market	First floor, Gata no.62, Tulsisagar Todbandwa road, Banshi Bazar, Thana- Ghazipur, Tehsil- Sadar
  16	Branch Service Manager	1st floor, United tractor, Opp. City Mall, above Yes Bank, 7th Park road, Golghar, Gorakhpur - 273001
  17	Unit Sales Manager	First Floor, Civil Line, Hardoi - 241001
  18	Chief Manager - Emerging Market	First floor, 329, ICICI Building, Opp. Bharat Petrol Pump, Wajidpur - 222002
  19	Chief Manager - Emerging Market	Rajendra Complex, 1st Floor, Station Road, Lakhimpur Khiri - 272701
  20	Branch Service Manager	Fifth floor, Summit Building,B-503 to B-508, Plot no TCG 3/3 Near Rothas Plumeria Vibhutikhand Gomti Nagar
  21	Branch Service Manager	Second Floor, 291/1 Mangal Pandey Nagar Meerut - District Meerut Pin code -250002
  22	Senior Manager - Virtual Office	First floor, Madhur Complex, 760/24 Canal road near LIC office Raebareli District Raebareli Pin code -229001
  23	Senior Manager - Emerging Market	Khargpuria Complex,1st Floor, 1281 Dariyapur Allahabad Road Sultanpur -228001
  24	Branch Service Manager	Third floor Vinayak Plaza Tower C-30/37-A-1 Maldahiya Crossing Varanasi District Varanasi Pin code -221010
  25	VO Unit Sales Manager	First floor House no.115 Above ICICI Bank Civil Lines near LBS Chaurah Gonda District Gonda Pin code -271001
  26	Chief Manager - Emerging Market	-1st Floor ,3 /316 A Ramghat Road , Aligarh -202001
  27	Branch Service Manager	-Third floor MCS Building ,96/5 , Chunniganj Mall road Kanpur-208001
  28	Branch Service Manager	-Unit No.27 ,28 ,29 and30 ,6th Floor Mega Mall , 63/2-C (Part) Mall Road Kanpur-208001
  29	Senior Manager - Emerging Market	-2nd floor Ravi Plaza ,Opp LIC Office Pilikothi Chauraha Moradabad District Moradabad Pin code -244001
  30	Branch Service Manager	-First floor ,445 Block no.1 World Trade Tower Rajpur road Dehradun District Dehradun Pin code -248001
  31	Chief Manager - Emerging Market	-Second floor (above PNB) Matushri Uttaryan Parishar Nainital Road Haldwani -263139
  32	Chief Manager - Emerging Market	-Kumar Complex Second floor (Front portion) Ranipur Road Chandracharya Chowk Haridwar -249407
  33	Unit Sales Manager	-Second floor Shoppers Street ,15/1 Kalyani View Near Bus Station Rudrapur Dist Udham Singh Nagar -263153
  34	Branch Service Manager	Fourth floor, “The Statement”, Plot no.149, Industrial area, phase 1, next to Hometel Hotel, Chandigarh (UT) - 160002
  35	Branch Service Manager	4th Floor, Red Fort Capital, Parsvnath Towers, Bhai Veer Singh Marg, Gole Market, New Delhi - 110001
  36	Branch Service Manager	Space No. 315, 3rd Floor Aggarwal City Mall, Plot No. 04, Road No. 44 Pitampura-110034 New Delhi
  37	Branch Service Manager	KLJ Complex, 1st Floor, Block 2, Plot No. 70/A-55, Main Najafgarh Road, Motinagar New Delhi - 110015
  38	Branch Service Manager	Fifth floor, 501,502,503,504, Plot no14, Sagar Tower, District Centre, New Delhi Janak Puri - 110058
  39	Branch Service Manager	3rd floor, Veera Tower, above ICICI Bank, S-26,27,28, Green Park extn Market, New Delhi - 110016
  40	Branch Service Manager	First Floor, Unit No. 101, Station Box at Dilshad Garden Metro Station, Dilshad Garden New Delhi - 110095
  41	Branch Service Manager	Mercantile House, 7th Floor, K.G. Marg, New Delhi - 110001
  42	Senior Manager - Emerging Market	Triloki Chambers, 1st Floor, SCO-4307/4/21 Opp. Municipal Council Ambala Cantt. - 133001
  43	Branch Service Manager	First Floor ,S.C.O 17, Sector 16, Faridabad -121002
  44	Branch Service Manager	ABW Towers, Unit No.511 and 512, 5th Floor, IFFCO Chowk MG Road Gurgaon - 122001
  45	Branch Service Manager	-2nd and3rd Floor,SCO-20 above ICICI bank Sec-14 Gurgaon -122001
  46	Branch Service Manager	-1st Floor,Dss-27 Old Court Complex Near Oxyzone GYM,Rajgarh Road hissar haryana-125001
  47	VO Unit Sales Manager	-First floor,SCO17,Sector-25,Huda Truck Union near Malik Petrol Panipat Distt Panipat -132103
  48	Senior Manager - Virtual Office	-Second floor ,SCF34 Appu Ghar Shopping Complex Rohtak Distt Rohtak -124001
  49	Chief Manager - Emerging Market	-Second Floor ,Sec-8,SCO14 Main Market Karnal District Karnal Pin code -132001
  For more contact details please read more

• You can also visit Customer Support for more queries.

Level 2:

• If you are not satisfied with the resolution then you can contact to the Vice President of Customer Support.
  Timings: Mon-Fri, 10am-7pm.

Level 3:

• If your query is not resolved, then you can contact to Vice President-Customer Support and Grievance Redressal Officer
  Timings: Mon-Fri, 10am-7pm.

Level 4:

• You can lodge your complaint online through Council for Insurance Ombudsman (CIO) or Insurance Regulatory and Development Authority (IRDA)

Travel Insurance Claims Contact Details

Bharti AXA GIC Contact Details

Contact No.: 18001024444 (Timings: Mon-Sat, 9am-7pm),
Whatsapp No.: 022-48815768
Email : service [at] bhartiaxa [dot] com

Motor Third Party Claims State Wise Nodal Officers Contacts

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