Emails
- care [at] jiomoney [dot] com (For General Query)
- digitalmerchant [dot] care [at] jiomoney [dot] com (For Merchant Query)
Important Links
SMS Service
- SMS JM <Pincode> to 9220092200 to open an Account.
How to login in to Jio Money Wallet Through My Jio App?
- Install latest version of MyJio App from App Store/Play Store.
- Link the registered JioMoney number on MyJio app.
- You will see the BANK tab.
- Click on BANK tab and initiate device binding.
Once device binding is successful you will be able to see your wallet details.
Grivance Redressal
Level 1
- If you have any query/complaint, then you can contact to the customer helpline number at 18008919999 or email at care [at] jiomoney [dot] com .
Level 2
- If Your query is still not rersolved, then you can contact to the nodal officer:
Designation: Nodal Officer
Contact: 18001038877
Email:
NodalOffice [dot] JioMoney [at] ril [dot] com
Office Address
Reliance Payment Solutions,
Reliance Corporate Park,
Ghansoli, Navi Mumbai - 400701,
Maharashtra, India
Comments
Recharge not done money will
Recharge not done money will be cancelled
Request jio
Recharge pannies keep snatching all the money
Complaint
I am unable to get signel or service of jio
My Jio money as not send sundirect DTH company so return the amt
Urgently add money my Jio money account.
My Jio money account is not available for making transactions
I am trying to login my Jio money account but it is not available. Please look into the matter.
Recharge is not done
My tarnsactions is succesfull but recharge is not done
Recharge is not done money will be cancelled
Give me some help