IVRS Menu
:
1800 891 9999
(For Any kind of Assistance)
- Press 1- For bank or wallet related queries
- Press 2- For jio pay related queries
Emails
- care [at] jiomoney [dot] com (Customer Care)
- digitalmerchant [dot] care [at] jiomoney [dot] com (Merchant Helpline)
- jio [dot] bugsreporting [at] jio [dot] com (Found A Bug)
Important Links
SMS Service
- SMS JM <Pincode> to 9220092200
How to login in to Jio Money Wallet Through My Jio App?
- Install latest version of MyJio App from App Store/Play Store.
- Link the registered JioMoney number on MyJio app.
- You will see the BANK tab.
- Click on BANK tab and initiate device binding.
Once device binding is successful you will be able to see your wallet details.
Grievance Redressal
- Call Helpdesk : 1800 891 9999
- Email : care [at] jiomoney [dot] com
Escalation Level : 1
- Email : Headcustomercare [dot] Jiomoney [at] ril [dot] com
Level : 2
- Email : Nodaloffice [dot] Jiomoney [at] ril [dot] com
Correspondance Address
Reliance Payment Solutions
Reliance Corporate Park,
Ghansoli, Navi Mumbai-400701,
Maharashtra, India
Social Site
Comments
Recharge not done money will
Recharge not done money will be cancelled
Request jio
Recharge pannies keep snatching all the money
Complaint
I am unable to get signel or service of jio
My Jio money as not send sundirect DTH company so return the amt
Urgently add money my Jio money account.
My Jio money account is not available for making transactions
I am trying to login my Jio money account but it is not available. Please look into the matter.
Recharge is not done
My tarnsactions is succesfull but recharge is not done
Recharge is not done money will be cancelled
Give me some help