Liberty General Insurance Customer Care No. 1800 266 5844

Organization:

Liberty General Insurance Ltd

Toll free Number(s):

1800 266 5844 (For Customer Support, 8am-8pm, Mon-Sun)

All India Number(s):

022-6700 1313 (For Boardline Support)

Website:

Official Website

IVRS Menu: 1800 266 5844

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Press 0: For roadside assistance
Press 1: To register a claim
Press 2: If you are an existing customer
Press 3: If you wish to buy a new policy or product
Press 4: For network related information
Press 8: If you are a senior citizen

Emails

care [at] libertyinsurance [dot] in (For General Query)
seniorcitizen [at] libertyinsurance [dot] in (For Senior Citizens)

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Important Links

Claim Process

If you have any query related to claim process then firsty you have to call 18002665844 or email at Health360 [at] LibertyInsurance [dot] In, or you can fill this Claim Request Form
For More Information Related To Claim Process please read

For Grievance Redressal

Level 1:

If you have any query or complaints you can contact at 18002665844 or Email at care [at] libertyinsurance [dot] in.
Timings: 8am-8pm, Mon-Sun
Address: Unit 1501 and 1502, 15th Floor,
Tower 2, One International Center,
Senapati Bapat Marg, Prabhadevi,
Mumbai - 400013 Maharashtra.

Level 2:

If you are not satisfied then you can contact to the Manager at Manager [at] libertyinsurance [dot] in

Level 3:

If you are still not satisfied with the resolution provided by the manager , you can contact to the Service head at ServiceHead [at] libertyinsurance [dot] in

Level 4:

If you are still not satisfied, then you can contact to Grievance Redressal Officer (GRO) appointed at Statewise Branches.
Ph.: 022-67001300
Email: sameer [dot] malgundkar [at] libertyinsurance [dot] in
Unit 1501 and 1502, 15th Floor,
Tower 2, One International Center,
Senapati Bapat Marg, Prabhadevi, Mumbai-400013

Level 5:

If you are not satisfied by the above levels, then you can approach Council for Insurance Ombudsman (CIO)

Insurance Ombudsman Offices Contacts

Sr.No.	City	Contact No.	Email	Address
1	Ahmedabad	079-25501201, 079-25501202, 079-25501205, 079-25501206 Fax: 079-27546142	bimalokpal [dot] ahmedabad [at] ecoi [dot] co [dot] in	Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad - 380001
2	Bhopal	0755-2769201, 0755-2769202, Fax: 0755-2769203	bimalokpal [dot] bhopal [at] ecoi [dot] co [dot] in	Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal - 462033
3	Bhubaneswar	0674-2596461, 0674-2596455, Fax: 0674-2596429	bimalokpal [dot] bhubaneswar [at] ecoi [dot] co [dot] in	62, Forest Park, Bhubaneswar - 751 009
4	Chandigarh	0172-2706196, 0172-2706468, Fax: 0172-2708274	bimalokpal [dot] chandigarh [at] ecoi [dot] co [dot] in	S.C.O. No. 101, 102 & 103, 2nd Floor, Batra Building, Sector 17-D, Chandigarh - 160 017
5	Chennai	044-24333668, 044-24335284, Fax: 044-24333664	bimalokpal [dot] chennai [at] ecoi [dot] co [dot] in	Fatima Akhtar Court, 4th Floor, 453, Anna Salai, Teynampet, Chennai - 600 018
6	New Delhi	011-23232481, 011-23213504, Fax: 011-23230858	bimalokpal [dot] delhi [at] ecoi [dot] co [dot] in	2/2 A, Universal Insurance Building, Asaf Ali Road, New Delhi - 110002
7	Guwahati	0361-2132204, 0361-2132205, Fax: 0361-2732937	bimalokpal [dot] guwahati [at] ecoi [dot] co [dot] in	Jeevan Nivesh, 5th Floor, Nr. Panbazar over bridge, S.S. Road, Guwahati - 781001 (Assam)
8	Hyderabad	040-65504123, 040-23312122, Fax: 040-23376599	bimalokpal [dot] hyderabad [at] ecoi [dot] co [dot] in	Moin Court, Lane Opp. Saleem Function Palace, A.C. Guards, Lakdi-Ka-Pool, Hyderabad - 500004
9	Ernakulum	0484-2358759, 0484-2359338, Fax: 0484-2359336	bimalokpal [dot] ernakulum [at] ecoi [dot] co [dot] in	Pulinat Building, Opp. Cochin Shipyard, M.G. Road, Ernakulum - 682015
10	Kolkata	033-22124339, 033-22124340, Fax: 033-22124341	bimalokpal [dot] kolkata [at] ecoi [dot] co [dot] in	Office of the Insurance Ombudsman, Hindustan Building Annexe, 4th floor, 4, CR Avenue, Kolkata - 700072.
11	Lucknow	0522-2231330, 0522-2231331, Fax: 0522-2231310	bimalokpal [dot] lucknow [at] ecoi [dot] co [dot] in	Office of the Insurance Ombudsman, 6th Floor, Jeevan Bhawan, Phase-II, Nawal Kishore Road, Hazratganj, Lucknow - 226 001.
12	Mumbai	022-26106552, 022-26106960, Fax: 022-26106052	bimalokpal [dot] mumbai [at] ecoi [dot] co [dot] in	Office of the Insurance Ombudsman, 3rd Floor, Jeevan Seva Annexe, S. V. Road, Santacruz (W), Mumbai - 400 054.
13	Bengaluru	080-26652048, 080-26652049	bimalokpal [dot] bengaluru [at] ecoi [dot] co [dot] in	Office of the Insurance Ombudsman, Jeevan Soudha Building, PID No.57-27-N-19, Ground Floor, 19/19, 24th Main Road, JP Nagar, 1st Phase, Bengaluru - 560 078.
14	Jaipur	0141-2740363	bimalokpal [dot] jaipur [at] ecoi [dot] co [dot] in	Office of the Insurance Ombudsman, Jeevan Nidhi-II Bldg., Ground Floor, Bhawani Singh Marg, Jaipur - 302005.
15	Noida	0120-2514250, 0120-2514252, 0120-2514253	bimalokpal [dot] noida [at] ecoi [dot] co [dot] in	Office of the Insurance Ombudsman, Bhagwan Sahai Palace, 4th Floor, Main Road, Naya Bans, Sector-15, Distt: Gautam Buddh Nagar,Noida U.P-201301.
16	Pune	020-41312555	bimalokpal [dot] pune [at] ecoi [dot] co [dot] in	Office of the Insurance Ombudsman, Jeevan Darshan Building, 3rd Floor, CTS Nos. 195 to 198, NC Kelkar Road, Narayan Peth, Pune - 411030.
17	Patna	-	bimalokpal [dot] patna [at] ecoi [dot] co [dot] in	Office of the Insurance Ombudsman, 1st Floor, Kalpana Arcade Building, Bazar Samiti Road, Bahadurpur, Patna -800 006.

Registered Office

Liberty General Insurance Ltd.
Unit 1501 and 1502, 15th Floor,
Tower 2, One International Center,
Senapati Bapat Marg, Prabhadevi,
Mumbai - 400013 Maharashtra
Fax:022-67001606

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Comments

Thu, 31/05/2018 - 11:25am — Nitin Sethi (not verified)

Pls give me a call back on my number ASAP as i havr met with an accident and my car has broke down. None of your numbers are working, i have tried them all and also had requested for a call back yesterday. Pls understand your responsibilities and help your customer.

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