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Luminous Customer Care No. 1800 103 3039
Updated on Tuesday, 3 September 2024 - 9:17am
Organization:
Luminous Toll free Number(s):
- 1800 103 3039 (Customer Support)
- 1800 103 0577 (For Support)
All India Number(s):
- 9999 933 039 ( For Customer Care)
- 890 600 8008 (For Contact Support)
- 7042 833 939 (WhatsApp Support)
Website:
Official Website IVRS Menu : 1800 103 3039 / 9999 933 039
- Press 1 : If you are Customer
- Press 1 : For Complaint Registration
- Press 2 : For existing Compliant or escalation
Emails
- care [at] luminousindia [dot] com (Customer support)
- connect [at] luminousindia [dot] com (For General queries)
Important Link
Return And Refund Policy
- If you have any query/complain then firstly you have to call 8906008008 or email at connect [at] luminousindia [dot] com or you can also contact to 9999933039 or email at care [at] luminousindia [dot] com .
- You can return your product within 30 days after the delivery
- Amount will be refunded within 7 working days. for more information please read
Offices Address
| Sr No. | Type | Address |
|---|---|---|
| 1 | Registered Office | Luminous Power Technologies Pvt. Ltd C-56, Mayapuri Industrial Area Phase-II, Mayapuri, New Delhi -110064 Email: sales [at] luminous-global [dot] com |
| 2 | Head Office | Luminous Power Technologies Pvt. Ltd. Plot No. 150, Sector 44, Gurgaon, Haryana - 122003 |
Comments
Regarding luminous zelio +1100 inverter not charging.
Luminous zelio +1100 Inverter are not make output of direct electric and not charging battery Pls reply
Repair
2 months ago service manager came and replace my old pcb with new one and took Rs 3000 but now the same problem arises. I have 1650 luminous inverter and I found it is one of the wrost inverter. Please don't bye luminous. Now no contact numbers of customer service are active. Can't even inform about problem to the company. After sales service is big Zero. Wrost product.
I take luminous battery and
I take luminous battery and inverter 1550 battery 220 but now complaint series not coming I am 10 days waiting service not good
Complain for repairs battery
Your service is very bad my battery is not giving backup and i reg complaint but there is no reply i am very disappointed with you you are giving totally bad service send your technician and resolve my battery
issue &change my battery.
Complaint for repair inverter
Your service is very bad my inverter is not giving backup and i reg complaint but there is no reply i am very disappointed with you you are giving totally bad service send your technician and resolve my inverter issue
Inverter not working
Come and services my inverter warranty
Battery backup
Very bad service it's about 2 mounth of camplain but no service has given
Only engineer came saw the battery gone there after no reply no service . I'm total hrased about this product.luminious battery very poor quality and service
Inverter not working and Misbehave of Engineer and Chandigarh Ma
Please note that the complaint is regarding my Inverter was not working properly from the last 3 days as I Purchased this 2 year back with a 36 months warranty, almost dead before 24 months. I had Complained about the same one day before the warranty expired. They assigned us an Engineer on complaint named Manpreet Singh. He misbehaved and he asked for some charges for his service. I had refused to pay him the money because my inverter is in warranty. I had words with his Chandigarh Branch Manager name Varinder. He also misbehaves with me.
Charging Problem of Luminous Inverter
Sir, mera Luminous inverter kal evening(07/08/2020) se charge nahi kar raha hai jiski wajah se battery discharge ho gayi hai. Maine is se related aaj morning me complain bhi register karayi but abhi tak koi response nahi mila hai.
Please solve my problem urgently.
इनवर्टर बार बार बीप कर रहा है
इनवर्टर बार बार बीप कर रहा है और बीप के साथ बैट्री लो भी दिखता है फिर लाइट बन्द हो जाती है फिर 5 सेकण्ड में फिर चालू हो जाती है लाइट क्या प्रॉब्लम है प्लीज़ बताये
इंवेटर
बेटरी चार्ज नहीं होता है जी इंवेटर माइंस बता रहा है जी
Bettery low down do gya h
Sir mera better luminous ka h or inverter microtek ka h, sir mera bettery over low ho gya h sir use kaise charge hoga
Please help me
Not charge bty in Janretor
Sir mera invetor jenretor se bty charge nahi kar raha h. Main light se koi problem nahi ho rahi h. But jenretor ki light se bty charge nahi ho rahi h
Stabilizer
I have a luminous stabilizer that is mounted on Ac. Has not been working since last 2-3 days. Every time the HC- is visible and the toll free number of luminous is not given, is it available? Is this service the luminous owner of the pages of luminous . Do you have this solution?
Invaitar ki samshaya hai
Mera name Shyam Bihari Yadav maiy invaetar kharida tha to ushme hiteig ho rha hai are 650ampiyar ka liya hai eshme invaitar Apr short sarkit ho Raha hai eshka fan Kavi Nahi chalata aplogo se nivedsn ki Apne karmchari ko batay mara Adreesh JHarkhand Dstareek Garhwa distrik Garhwa village sarsatiya postoffis harigawan Ka niwsshi hhu
Beckup problum
Maine 8 mahine pehle amaze bettry khareedi thi kuch din theek chali ab sirf 4 ghante beckup deti h ...20 hazaar RS ka set lagwaya tha bekaar ho Gaya ... Shop wale se Kaho to custmr care ko bol detail call Karne ko or cstmr care call ni uthate
Inverter complain
Four months ago inverter was cured now again the same problem is coming up again ,which had been cured four months ago
inverter related complain
Luminous inverter service is very poor
इनवर्टर
इनवर्टर में चार्जिंग लाइट नहीं शो हो रहा है इसका क्या मतलब हो सकता है और इनवर्टर फैन भी नहीं चल रहा है रिप्लाई प्लीज
Battery issue
I had purchased Battery three years ago. Now battery is less backup i would like to you kindly send your service person for service the battery
Complaint about inverter
I had also the worst experience from this.i had completed two times then also they didn't take any action.
In. Out put don't rusult
15day se charge Nahi Ho raha h
Battery teubler
Befor 6 month I well bay inventor or bettery Denies is
After 6 month this product crate a problem cannot give
Proper backup & till 4 day ago I book the complain customer care
But dinesh has Been come and check 3 time my battery but not resolved problems I don’t want to bay again luminous product
Okaya is best. OKAYA IS BEST DELL KNOW
Battery and invertor
Not good work
Backup not give
Mere luminous ke inveter me thik se backup nhi de rha h...
worst customer service of luminious india
my luminious inverter is not working from last some days and the dealer don't know how to fix this problem i am trying to reach out to luminious india but didn't reach out them.
it is not charging and always shows mains on low battry no load
help please if anyone is hearing my complaint
Bettry backup
Is ka bettry backup nahi der raha pls jalse jal Thik karao
Battery Dead
Luminious Battery wale chor Hai koi battery ki Garranty warranty nhi hota h
Battery backup not working
Me luminous inverter not working problems low battery over load
Battery backup not working
Plzz reply
Refund
I was purchased eco watt350 inverter before 18 days.till now I didn't get my item from luminous online shoping.when today I contacted customer care they are saying it's going to refund your money.very useless service.i am not happy
Inverter output nahi de raha
Inverter output nahi de raha hai aur display par short circuit dikh raha hai toh isme kya Gadbad ho sakta hai क्रूज 5 केवीए इन्वर्टर है इसमें आउटपुट नहीं दे रहा है स्क्रीन डिस्प्ले पर शॉर्ट सर्किट लिख रहा है क्या खराब हो सकता है बताइए
Inverter problam
Inverter are not make output of direct electric and not charging battery Pls reply
requirement of inverter
Dear sir,
requirement of inverter detail is below
inverter detail
2kw capacity 2 to 4 hour backup
warranty standard
required quantity 5000 nos
Worst customer service
Its been only 15 days I purchased the Luminous Battery but its not charging. From last 3 days I am following up with the cust care but no action till now.
They are just ready to sell the product, dont expect any service from them.
Inverter charging problem
Inverter charging problem
Absolutely useless customer
Absolutely useless customer service.
Due to some fault in my "luminous" inverter, it doesnt function properly and my family has to spend nights in darkness. This defeats the very purpose of buying it. I have contacted them four times and they have yet to take action.
Once again I'm going to stress the fact that they have absolutely useless customer service.
मैने 10 दिन पहले लुमिनस 1
मैने 10 दिन पहले लुमिनस 1 किलो वाट का सोलर पनल लगवाया है सोलर पनल ईनवटर को भी चार नही कर रहा
Solar panel repair
मेरा सोलर पैनल डैमेज हो गया है क्या वह रिपेयर हो सकता है