I was informed on 29th feb that the lock set has arrived the workshop and I can get it replaced anyday. Accordingly I took my vehicle there again on 3rd march, initially I was told that it will take just couple of hours to replace the lock set. However, it was not done by late evening as some coding was to be done. Next day I was told that it will take 1-2 days for repairs. Akhilesh Tiwari, works manager also committed on 5th march that it will take maximum 24 hrs. I waited but now today after 6 days I am being told that the new lock set which was replaced has gone defective and it requires a new set now. Hence I again have to wait for couple of more days. Moreover, I never got a single call about the status of my car, they just responded to my call as it being delayed because of me. This is very pathetic and unexpected with such huge brand i.e. Mahindra & Mahindra. The concerned authority/ officials should look into the matter seriously. The matter is regarding my Scorpio UP 81BJ 5413 pending for repairs with Amit motors pvt Ltd.

CF2400135467

The said vehicle is going back and forth at Caravel Motors , Vadodara ( Authorised Dealer Mahindra & Mahindra - Sales and After Sales Service ) for the past THREE MONTHS .I have spent Rs 61000/- towards the repair of the vehicle already during this time but the status quo is same and once again the dealership is asking another Rs 31000/- .The following issues are OPEN for the past THREE MONTHS

1. Humming noise in the driver cabinet

2. Seats making continuous sound and vibrates

3. Jumpers are still not effective and the undulances make the drive very frustrating

4. Balancing is again back to what it was and the vehicle gets dragged to left side . The steering wheel starts wobbling when the vehicle is running at 100Km or more.

5. The display on the dashboard flickers and while the vehicle is running the radio station gets changed automatically and also the display dooms

6. Side mirrors Right and Left sides not working in AUTO mode .

7. Please update the records in your database to change the ownership of the vehicle to self ( Mehul Shah - The RC Copy is provided to Shivam Rana earlier ).

I would request a senior leader at Mahindra to look into this and help me to get the vehicle repaired without any further delay and expenses.

Mehul Shah

I am writing to express my dissatisfaction with the service provided at one of your authorized service stations for my Mahindra vehicle. After an accident of my new Mahindra Scorpio N, I visited the Vadodara Carawel service Station to replace the rear glass. However, I was informed that the process would take approximately 20 days, which I find unacceptably long.

I kindly request your intervention to expedite the rear glass replacement process for my vehicle. I understand that delays may occur, but I believe that 20 days is an unreasonably long time for such a repair. I hope you can take immediate action to resolve this matter promptly.

सर,मै जयप्रकाश उईके मेरा गाड़ी नम्बर  CG29 AD8670 महेन्द्रा स्कार्पियो है।जो  दिनांक 4-08-2022 को चलते में पिछला सस्पेंशन टूटकर नीचे  आ गया और गाड़ी वहीं खड़ा कर दिया गया ।महेन्द्रा काल सेंटर में काल किया तो उन्होंने  RSA के द्वारा गाड़ी सर्विस सेन्टर अम्बिकापुर ले जाया गया ।दुसरे दिन 12 बजे तक कोई जानकारी नहीं मिलने पर मैने महेन्द्रा काल सेंटर में काल करके गाड़ी पता किया  तो वहां का संपर्क नंबर पता चला ।और जब हमने दिनांक 6-08-2022. को स्टार आटोमोबाइल्स सर्विस सेन्टर अजिरमा अम्बिकापुर गया तो वहां के मैनेजर ने हमारे सांथ दुर्व्यवहार पूर्वक बात करते हुए कहा कि आपने हमारे  उपर कम्पलेन किया है।और गाड़ी खरीद लिए हो तो यहां का सब कुछ खरीद लिए हो।एक अन्य ने आकर कहा कि यहि कस्टमर केयर मे काल किये थे तो आप का गाड़ी बन गया होगा। हमने सर्विस क्लेम के लिए बोला तो उन्होंने कहा यहां सिर्फ एन्सुरेंस क्लेम होता है ।और एन्सुरेंस क्लेम करवाया गया और एन्सुरेंस वाले ईनवेस्टिगेसन के बाद क्लेम देने से मना कर दिया चुंकि गाड़ी दुर्घटनाग्रस्त नहीं हुआ है ऐसा कहा ।जबकि हमनें बताया गाड़ी रोड मे चलते हुए खराब हुई है ।किसी भी प्रकार का कोई एक्सीडेंट नहीं हुआ है ।और अब  90हजार  रुपये देकर गाड़ी ले जाओ अन्यथा और चार्ज लगेगा ऐसा कहा जा रहा है ।| सर हमारी गाड़ी वारंटी मे है।और 1 साल भी नहीं हुई है। और ऐसा व्यवहार आपके सर्विस सेन्टर किया जाता है ।सर हमारी गाड़ी बनवाकर देने की दयाकरे। अब हम फोरम में जाने को मजबूर हैं ।

मेरा नाम विनय कुमार त्रिपाठी है।मैने 4 महीने पहले स्कार्पियो खरीदी जिसका न:up53ef7009है।जब से मैने गाङी ली तब से गाङी के दरवाजे और छत से आवाज आ रही है।पर कई बार कमप्लेन करने के बाद भी d.p auto बरगदवा गोरखपुर से ये कह कर टाल दिया जाता है कि मेरे यहा मिस्त्री नही हैऔर बार बार चेक करने के लिए पैसा भी लिया जाता है पर मेरी समस्या का 4 महीने से कोई निस्तारण नही हुआ।मै क्या करू।

आदरणीय सर/मैडम
दुर्भाग्यवश 28/11/2021 मेरी xuv300 UP52BJ0440 दुर्घटना ग्रस्त हो गई। उसके बाद मैं गाड़ी को आपके वैधानिक सर्विस सेंटर दीप आटोमोबाइल जिला- देवरिया उत्तर प्रदेश पर ले गया और वहां सर्विस एडवाइजर विनय कुशवाहा जी के बताए अनुसार आवश्यक स्पेयर रिप्लेस, मरम्मत, किमत आदि को बिना किसी मोलभाव और विश्वास के साथ स्वीकार कर लिया और उनसे गाड़ी को पुनः उसकी आदर्श स्थिति में लाने की प्रार्थना की जिसको विनय जी ने अति विश्वास के साथ स्वीकार किया और कहा कि बिल्कुल निश्चिन्त रहें आप कंपनी के सर्विस सेंटर में हैं। उसके 33 दिन बाद जब गाड़ी मिलती है तो उसके कुछ पार्ट से अनावश्यक कंपन की स्थिति में आवाज सुनाई देती है
जिसको पुनः भुगतान कर बदला जाता है... लेकिन फिर भी गाड़ी के कुछ दुसरे अन्य पार्ट भी देखने पर उनमें भी टुट फुट मिला है जैसे उसके साथ अनावश्यक छेड़ छाड़ किया गया है और गाड़ी की स्थिति संदिग्ध और संदेहास्पद हो जाती है ....नये फेंडर, बम्पर, बोनट की फिटिंग में भी अति विषमता है जैसे मरम्मत कार्य किसी अनाड़ी व्यक्ति द्वारा किया गया हो।
इस विषय में अब विनय जी से बात करने पर उनकी भाषा में परिवर्तन मिलता है कि .....रिपेयर ऐसे ही होता है और इसके लिए मकैनिक जिम्मेदार है।.... मकैनिक से बात करने पर वो बोलते हैं कि हमें जितना कहा जाता है उतना ही काम करते हैं...
आखिर इसके प्रति जवाबदेही किसकी है क्योंकि मैंने एक-एक पुर्जे का नगद भुगतान इस भरोसे से किया है कि मेरी गाड़ी फिर से अपनी आदर्श स्थिति में आ जाये।
अतः आपसे विनम्र निवेदन है कि इस समस्या का उचित निराकरण करें
ताकि भविष्य में भी आपके विक्रय, सेवा शर्तों के प्रति विश्वास बना रहे।
धन्यवाद
आपका विश्वस्नीय उपभोक्ता

Sir
Bikaner motor pvt ltd Delear and Area manager both not give reply and cut phone call Delear make worng bill
11months complaints but mahindra customers care not give reply and cut phone call Delear make worng bill and take extra payment vehicle number RJ50UA0529

Area manager gives answer humans error too make worng bill and take extra payment vehicle

Mahindra company responsible for how make worng bill and take extra payment vehicle

Mahindra company please check my compliant id CF2102657842 why close without any answer

I am using KUV 100 (DIESEL) since February 2017, but today I had a horrific experience, all of sudden my car came to a halt when I was climbing steep gradient and ignition did not work. I could not restart my car and even my breaking system starting giving way. There were number of cars before me and behind also honking their horns and shouting at me, but, I was helpless. Somehow, few taxi drivers came to help me out. They helped me get the vehicle to safe side so that traffics could smoothly flow. I was fortunate that nothing unfortunate not happened. I had to leave my car by the roadside and hire taxi for my home. I had got the service done just two months back at Mahindra Service Station, Hatwas, Tehsil Nagrota Bagwan, District Kangra, Himachal Pradesh. I am not satisfied with the service and the vehicle as it is giving me trouble now and then. I am office goer and travel 30 KM to and fro everyday.

Pasting the contents from earlier sent email, in a seemingly futile attempt to get the attention of the customer service department of Mahindra:

Hello,
I chose my first ever car to be XUV300 and booked the vehicle (W6 Petrol AMT with Sunroof) on 7th February with Shiv AutoWings showroom located in Chinchwad, Pune.

It has been close to 5 months now when I write this mail to you. I am now told that I should expect my vehicle to be delivered by 30 August, which is another 2 months of wait.
I was promised delivery within 45 days.
On top of the wait, I now find that the price of the vehicle that I had booked earlier has gone up by 70-80K, so my patience has been rewarded with you charging me 80K more, How is this justified?

If you really care about customer service, you should rather provide compensation for the delay. I have experienced extremely poor service from Mahindra.

Btw, this is my second time writing on one of your forums, I would like to believe that you still have honesty and will to serve the customers and my appeals are not falling on deaf ears.
My previous unheard complaint ID is 2890821.

I would very much like compensation rather than punishment for my patience.

Thanks

Booked bolero B6(O) vehicle on December till date delivery status unknown. The sales team is not capable in terms of delivery of the vehicle. Their mentioned timeline fails or they will answer billing is not done will do and update. Or else they will say vehicle is in high demand so from the company end supply of the vehicle is only 2 upon 20 customers

I was using kuv100 , unfortunately my front windshield glass brocken,I was ordered parts and advance payment also done in Kerala dealership Name : Intrepid Works Pvt Ltd
Meridian Moto Mahindra
Branch : Alappuzha,I continusully follow up their service advisor and manager also till date I am not getting any proper update and reply from the dealership side, like this service getting nobody purchase Mahindra vehicle, very bad and poverty after sales service,I am not recommend any one buy Mahindra vehicle, I am vehicle using 2 year 11 months my vehicle 4 door very deeply corrosion happened, please improve the product quality also,I have using 10 year's maruti waganor that's vehicle till date any corrections not happen.

I was using kuv100 , unfortunately my front windshield glass brocken,I was ordered parts and advance payment also done in Kerala dealership Name : Intrepid Works Pvt Ltd
Meridian Moto Mahindra
Branch : Alappuzha,I continusully follow up their service advisor and manager also till date I am not getting any proper update and reply from the dealership side, like this service getting nobody purchase Mahindra vehicle, very bad and poverty after sales service,I am not recommend any buy Mahindra vehicle

Dear all,  
My name is M Purushothaman from Thiruvallur district( Chennai) in Tamilnadu. I am writing this mail with so much disappointment on Mahindra service center located in Poonamallee Well I am not sure if this is the right platform to share my grievances.
I had purchased a Mahindra XUV-W7 2017. It was my dream car. Vehicle Number : TN 20 CQ 1924
Name of the Garage : “INDIA GARAGE”
Address : By Pass road Poonamalle ,Chennai- 600056, Tamilnadu 

On 02'November 2019 , Unfortunately I met with an accident in Poonamallee when returning home from office.By God grace I survived with small injuries and I handed over the car near the service center for repair. My Car insurance expired which I had not noticed.so I preferred to go to pay and repair my car with the service center.Service center provided the estimation of 3 lakhs for repairing the Car which I confirmed with them the parts which are going to be repaired and replaced.Paid advance of rupees Eighty thousand in the same month November'2019 to start the repairing. 

After two months (Feb'2020) I had call from service center to pick the car which was repaired and ready to take.During that time i was not having sufficient money to pay the balance amount to take the car, which was explained to service center the same. However the pandemic situation made even the situation very bad for me to pay the balance amount.so it was delayed few more months to take the car from the garage.On July'2020 service center representative reached me to take the car from the Garage since it was staying there for couple months.I promised to take in Aug'2020 where i was discussed with to give some discount on the estimated value which they given in November'2019.Service center people agreed the same and asked me to pay 2.9 lakhs to take the car from the garage.Based on the mutual agreement I paid 1 lakh rupees in same July'2020 to service center which the overall amount paid is 1.8 lakhs. 

On 20'Aug 2020 I went to pay the balance amount of 1.1 lakhs to take the car from the garage (already paid amount 1.8 lakhs), but the service center asked me to pay an additional forty thousand rupees to replace the Chassis part. I was surprised that they are calling frequently to take a car which was ready in Feb'2020 then how come this chassis part was not repaired and additional forty thousand rupees need to be paid. Discussed with the service center representative to understand this situation and he started to tell a lot of lies which I felt very awkward with.However I was paid forty thousand rupees to take my car from the Garage. On21'Aug 2020 i took my car from the garage and i was very disappointed with the way my car was handled during that period.When I started to check the parts which were repaired and realized that i was cheated by the service center. Whatever they estimated as replaced that are duplicate and old parts. 

Below are the problems observed in the car:
- Car Bonnet has lot of scratches ,Dent marks , Yellow faded and white color was not matching with the Car real color
- Engine bonnet pad was replaced with old part- Engine bold and screws are old which are rusted badly
- Car Bumper was not the same as XUV500 W7 series( Duplicate parts are installed) and service center rep told me that he can take it from some other car and replace it if available.
- Side mirror was changed with old parts and has lot of scratches and damages
- Right side mirror was changed with old part and observed with lot of scratches
-  Right side window glass was changed with old part
- Lot of locations are observed with yellow patches and having color difference
- Lot of paint peel and Wrinkles observed top of the body- Paint peel off in all the Car doors
- Hand brake was replaced with old parts which is very bad and not fixed properly
- Center mirror sensor plastic enclosure was broken
- Back seat adjuster was not fixed with screws which is lying in car floor
- Too much noise inside the car while driving from the Engine and doors
- Lot of electrical issue inside the car where the lights are not glowing

Moreover the parts which are replaced with new parts are not handed over to me when i checked with the service center they are not properly responding. The above is my very worst experience with Mahindra service center which i was extremely disturbed mentally and physically.But now I am done and Mahindra needs to intervene here. If I am not able to get the proper justice then I think now I have to put the vehicle at your service center and have to go for legal opinion.

Once you buy a vehicle from Mahindra, it becomes your duty to find spare otherwise they will take more than a month to get very simple spares.. so rather stay away from Mahindra

I am Datta Aralkar ,one of the customer of mahindra. I purchased Scorpio S5 on August 2019 , but after purchasing within the 5 month I am getting problem in its bracking system. When Car crosses the speed of 60 kmph and when I press the brack then it's not working properly and getting sounds inside the car. I am reporting this issue to sevice center from last two months. They are not able to found the exact issue with the brack system. Really it's disgusting for me, it's been from 2 month we are giving the car for service centre they could not find what's the problem in car, often their will be some kind of sounds when we cross the speed of 60,its not good enough for us. I am totally unsatisfied. Not so worth. I am feeling why I purchased this car.
How many times to give the car for service???
No proper customer service
Really it's not fair for your company.
This is not really good.

We believed a lot in mahindra
Now we are feeling, why we purchased it.

I want someone to clear my problems and give a solution.

Thanks
Aralkar Datta

Sir i servies my mahindra scropio but after 10 days this message shown in my car and also this check light shown on my car... And i go your agency 3 times but they not attend me and they told me come next day. Your bhiwani branch agency services is very poor ... And for my car do something..
Thanking you....

Hi
I would like to mention all. That in premium product of Mahindra Xuv500 AT. Main technical part are very very poor quality.
My Xuv500 AT first I faced problem in their automatic system they called silver box which run all functions in automatic system got crash and replaced under warranty in six months of purchase. Then driver side door lock assembly & window motor in eight to nine months of purchase. And they give reasons like lock assembly is faulty but window motor is under electrical part so it is under wear & tear. And now my gearbox oil seal is damaged and my xuv500 is in my garage from last ten days why because they don’t have in stock. All this parts are technically fitted by company and no direct access by customer in anyway. So I believe that company is using very very cheap quality for parts to cut cost. I personally believe that that it’s better to buy middle budget car by international brand rather spending big budget for Mahindra luxury products.

Good Day,
Well I am not sure if this is the right platform to share my grievances.I bought Marazzo for Taxi last year in Nov 2018 and now its sep 2019.I would like to draw the attention of respected Authority for helping me to get all the paper work done.I clearly told the showroom, that I will only start paying my installment once the vechile start operating and the they said okey . Its been almost a year every month I have to pay installment without it operates.

Just tell me how can I pay the installment without Income.Moreover the person who is assign to help me out from the showroom is full of shit,You Cannot trust this guy anymore.He keeps on giving date for all the paper work,but I am still waiting.CAN SOMEONE WAIT ALMOST A YEAR?

This is my 3rd Car from Mahindra and earlier plan to get more,but when I think abt present situation I am done.People invest to make Money,they dont invest to pay installment without any Income. Mahindra need to intervene here.if my car dont operate,on what basis do you think I can able to pay your Installment.
SHOWROOM: SILIGURI MAHINDRA
west bengal
AGENT NAME : CHANDU

NOTE : Please send me email if you care for Customer and its a decent suggestion to all the Future Customer beware of this guy and be careful.

Thanks
Rita Chhetri

I would like to draw your attention that i had purchased a xuv 500, there is many technical problems more than 5 times the car went the workshop but the problem cant be resolved so many vibrations in it so please take my request.

Hi
I am prasanth, I am booked mahindra kuv 100 K4 plus in salem 45 days before,but still not yet dellivered, they are not responding properly,
so i not interest to get vechile. please refund my amount. In outside lot of brand cars available. Mahindra is very worst for handling customers, They are putting extra handling charges,but they not ready to delivery vechile, all are focus in only money.
Please solve this issue

Thanks & Regards
Prasanth P
9080516XXX

Dear sir/maa'm,

I am writing in anticipation to have adequate recognition to issues raised for booking ans subsequent delivery of the vehicle.

We have booked one Mahindra XUV300 W8 Optional diesel on 19march2019at Auto center, Korba (Chhattisgarh) and the expected delivery date is 30march2019 as written on the documents. The formalities proceeded accordingly and the subjected booking amount is already paid.

Once the expected delivery date i.e. 30march2019 is surpassed we again contracted to the concerning authorities for the delivery of the vehicle but they are not in a state to confirm the exact delivery date however they were expecting at the end of April 2019. Meanwhile I approached two times the tele services available at mahindrasyou.com but still they could not able to help the dealer to get rid out the delivery issues instead resolving the problem and availing the exact situation they were repeatedly asking for the feedback.

Even after one and half month surpassed no positive action is received.

I am highly disappointed with the service updates however the authorized dealer is expedited the actual processing of the order but they are also not getting the appropriate response from the concerning agencies.

I would suppose to get a positive feedback and anticipated action taken by the authorities and resolve the issues as early as possible.

You are also requested to provide the adequate date of delivery else I would suppose to cancel the delivery in absence of reply against the aforementioned issues.

Thank You

Hi
I had bought XUV500 in 2016. Its get rusted after few days. Full body get rusted, its top, back, front. I complaint to the service center and they clicked the photos of my Xuv to take the approval for removing rust. Approval done by the company but its paint. Why i will paint my car to reduce the cost of car or for showing its accidental. Its in warranty now. My car number is HR51 BK 0056. Just check it in your system. Very worst car body and worst solution for it. Just take my car and show piece it in your company to show the rust.

Regards
Tarun Gupta

i am a mahindra customer since 2005. Earlier i owned a scorpio i used it for 13 years an average of 10,000 km per year. Last year i sold it and brought new XUV 500 W9 automatic .The service from Tvs last 13 years i am not at all satisfied. The quality,stantard of workshop ,spare parts availability are poor compared to other auto companies. i am a hard core fan of mahindra vehicles so i again brought XUV 500 march 2018 from TVS alapuzha,kerala. inspite of my regular enquire about the upgrade plush model i was totally ignored and provided old model.i even showed the photo of upgraded model but will come only in november as i was informed by TVS exicutive sales and showroom. i was cheated next month new plush model was launched and i was mocked and irritated by family and friends about my decesion to take old model. But i was ok with the vehicle whatever it is i accepted.

But present problem is that since Feb 10 th 2019 this is the 3rd time My vehicle XUV 500 march 2018 model is tugged and taken to service centre below 1year. 1st complaint was registered before 1st service within 3 months of purchase below 1000km .The vehicle did not start on time and called hepeline and registered complaint . Technecian came and asked me to tug the vehicle to service center. The vehicle was parked in my house and its difficult to unlock and move a automatic vehicle, our road is conggested and move till main road is difficult. so i called a technecian from battery house and he took the battery and charged and able to start the vehicle.TVS technician was not able to Repair the vehicle.

After 2 months my brother and mother on their travel to 100km away from my town at night the vehicle stopped without any complaint after filling fuel from indian oil pump near kollam ,kerala, The vehicle didnot start. They were annoied and worried about the condition of the vehicle such a new vehicle got stuck on road without any previous complaint. They were panick in night and called me for help . They were stuck all night their at kollam we complaint about fuel quality and they arranged test for quality of diesel and they proved us the fuel was ok. we called helpline and technician from kollam came and took the vehicle . Family had to take a taxi to reach home by early morning. After 2 days complaint was corrected some problem with fuel indicator and re programed as they said. we went and brought the vehicle. These are minor issues as we thought.

But this is the 3rd time 10th February 2019 before 2nd service and 10,000km the vehicle is not starting, just had a drive 2 weeks before and parked in my house. Help line came and asked to tughed to kottayam showroom TVS now.This is a great disgrace to me and my mom who is owner of this vehicle. we are a reputed family bussiness in heart of the town since 50 years. its shame for us to tug our vehicle which is well known in the community and we reffered many customers many of my friends own Xuv500 ,Thar , KUV100,Scorpio and Xylo. with great dissatisfaction and dishouner to our family and among friends because of this vehicle . My mother is a widow she is greatly hurt by this disgrace because of this vehicle. Please do the need full to replace this complaint vehicle with new one or we have to complaint in consumer court for the above problems which caused lot of money loss, time loss and Reputation in our society . please do the needful at the earliest.

Complaint No- X119053740IND
Repair order number TVS- RO19J012253

This is to inform that Registration no. BR28 P 0279 ( Mahindra Scorpio S2) I had been purchased dated 18. March 2017 and total 21000 KM drived approx. Currently, We noticed that clutch plates problems. I went to showroom ( Siwan Tractors PVT LTD ). demanded to approx 10000 rupees for repair.
please let me know it is a under warranty period.

I have purchased mahendra load vehicle no TN57BX8104 from dindugal tamilnadu show room last month i got props in the vehicle and i was draped the vechile in dindigal tvs services station they asked me 1 week time for services but we i was gien 9 days time but after 9days they said the spares not in hand what is the aervices is this and also responce too bad for checking millage they asked me to go madurai services station really worst service i was Planning for 5 vechile now i was draped the plan just make some action and respances for this atherwise we ll raise the legal action a

My car(Logan Petrol) was serviced by CAI industries, Coimbatore and they changed the belt and other stuffs charged around 32K, after a week the belt got cut and unable to steer. The car was given in Erode CAI industries to fix the problem. They charged again 15K saying that belt got cut due to stone hit (not sure Renault/Mahindra designed in such a bad way) and timer issue, this took 5 days to deliver the car.

Now today again the belt got cut and my parents are in the road second time. I am fed up with Mahindra services and the quality of the product they deliver. But they charge as much as possible from the customer. Thought of buying XUV 500, but now changed up my mind due to the way of transparency with the customer .

One more thing like to highlight here, last year, when the car was given in body shop at Coimbatore, CAI Industries, one of the headlight was replaced with the a broken glass. Since my dad didn't noticed it and I noticed after 2 months, I checked with them but they told it's difficult to find after 2 months, how it had happened. FYI , CAI Industry employees can be bribed and can change whatever you want from other's cars like me.

Mahindra four wheeler service workshop
CI Mahindra Jinsi bhopal Is Very Bad Service Center
There is no Commitment And No Time Limit and very Bad Behaving Engineers

My vehicle TUV 300 met with road traffic accident following which I sent it for repair to Mahindra showroom in shimoga. It’s been already 3 months since I have left my vehicle there.Still it’s not repaired yet.This is the worst ever service I have ever seen. Reason for delay is parts are not available...I don’t understand such a big company cannot manufactures small parts.I ll never refer MAHINDRA to any of my friends and not even to the foes.And I will never buy any MAHINDRA vehicles from now onwards.Fed up of your service...very sorry to say this..

Bolero maxi truck plus clutch plates destroy 2times before 1000km and automatic acceleration of engine Vvc motors birmalguda, 500074

I am the owner (Rahul Pratap Singh) of the car Mahindra Scorpio S4 1.99IH2WD, Car no: DL 12CK 6032.

Location: Noida sec-64
Contact no: 99108XXXXX

The issue is that every time I give my car for servicing from the very beginning (first service) till now 4 service there is a problem of leakage underneath the gear box.

The car is still in the service center and when I asking to speak someone in high management nobody responds.

Every time after the servicing they say that the issue is fixed now. But again when I give my car for servicing the issue is repeated and now I am being charged for it.

I want to escalate this issue to highest level because as a customer I am not really satisfied by the kind behavior and service provided.

If required will not hesitate to take it further because it’s a fault in your manufacturing and service.

the mahindra workshop in orai 285001 pin code has doing what they want to do I take my car to workshop on 13 sep 10 am for serviceing only and they completed service in 8 hours so I face many problem and when I go to complain regarding this to manager and manager reply so what can I do the behavior of full mahindra staff orai is so bulgur I face many problem

Dear sir,
On 28/8/17 I send my Xylo veh sl No H2C33978, eng no MLH4C15060 to your Sikkim motors, authorised service workshop of mahindra in Sikkim for paid 50000 km servicing. The workshop issued service dealer code SS011431 RO NO 3995 duly signed after completing the servicing. The vehicle was used today only after servicing. After about 3-4 km ride the vehicle started making abnormal sound from its undergear. The vehicle was parked and checked for its foul and excess lateral play of wheels and abnormal sound. To our surprise it was noticed that the vehicles LS back wheel fasteners were loose and the wheel tyre was about to be free from the axle.
Sir, the vehicle are send to workshop for preventive maintenance and servicing but the maintenance practices followed by Sikkim motors is shockingly risky and intolerable which can even kill lives. Now you please tell me who will compensate for loss of passenger and tourist who travels in my vehicle incase of breakdowns and accident due to poor maintenance practices followed by Sikkim motors. I now request you to kindly look into the matter, compensate me by sending a genuine fitter to rectify the fault and also urgently stop such unsafe and risky practices. Thanks
Phigu Lamtha

Dear sir
I clearly need to know that whether we can easily get the black color s5 in all cities of Nepal. Cause I waited since 3 month and still the suppliers are not giving the confirmation. They asked me to wait another 3 month and still not sure.
Kindly advice me is this color really difficult to get in nepal even you pay extra money, if it is not please give me the contact person in nepal from the dealer.
Awaiting for your quick response
Thanks in advance

Purchase from Karnataka agency Mangalore on 16/7/2018
vehicle ID MA1XK2WJXJ6E39809
RUSTY COMING OUT FROM 4 DOOR FENDER AND BODY SHELL JOINT SOME WELDING JOINTS SOME PLACES CHASSI THIS FACTS REPORTED TO KARNATAKA AGENCY MANGALORE AND CUSTOMER CARE DEALER KARNATAKA AGENCY TAKEN BACK VEHICLE ON 25/7/2018 FOR INSPECTION BY THE ENGINEER FROM MANUFACTURER so far action has been taken by the Karnataka Agency Mangalore we have put in to much inconveniences without a vehicle even NO spare vehicle given to us pray intervention myself and my husband both are senior citizen
No replacement has been received so far.

SIR,
I G.R Pant son of Lt. Shri Tulsi Ram Pant, principal ST JOHNS CONVENT SCHOOL, B-4659/112 SANT NAGAR BURARI (NORTH DELHI) one of the prior customer of your Mahindra & Mahindra ltd. want to bring it to your kind notice that I am very disappointed with your staff members & services at Mahindra workshop kotdwar due to irrelevant employees work and behaviour. Your employees [Mahindra workshop kotdwar,(UTTARAKHAND)] are defaming the quality of your customer satisfaction that directly affects your company’s reputation. I tell you what happened there
I was going to my village on 2nd July 2018 from Delhi via Kotdwar(UTTARAKHAND) but before reaching there (kotdwar) my car (Scorpio) was automatically shut down in front of Akash Vani Bhawan that is situated between Bijnor(UP) and kotdwar . That time I tried to start my car but it didn’t. I faced too much trouble that time because my family was with me and the car was not starting. I tried to call Mahindra road assistance they picked my call but they didn’t reach there for assistance. After some time the car got start but it was creating problem now and then while driving. Any how we reached kotdwar Mahindra workshop within 1 hour. They checked my car and they firstly said, “The pump is not working “. Then they said, “Some other parts are also damaged as Kerosene is mixed with diesel in diesel tank of your vehicle , We have to order new parts from Dehradun But due to rain it will reach us on next day”. They gave us estimation around 15-20k for repairing and said , ”it will take atleast 2 days”. They removed diesel tank and vacated it. That time I stored 5 litre diesel for laboratory test. I had urgent work in my village so I left my gunman and driver there along with my car and I took taxi for my village near about 200km away from Kotdwar. My gunman and driver hired a hotel for 2 days. Next day they said that the part was not present in Dehradun so they have to buy it from Bijnor workshop(UP). Along with gunman & driver one of its employee visited to Bijnor(UP) in your workshop by our car(scorpio). There it was told that only pump was not working and there was no other problem . While billing Negi ji (manager) Mahindra workshop kotdwar said , “Make bill in favour of Negi ji (manager)” but our gunman decline it and said that the bill should be made In favour of his name (gunman). The bill was amounting Rs 3080/- But for the same Mr Negi was demanding Rs. 12000. After that our gunman and driver came back to kotdwar and paid there also RS 2459/- just for putting us in trouble and giving wrong information about the vehicle. On 3rd July in the evening Mr Negi made call to me and said that there was nothing wrong except the pump. The fuel (diesel) is also ok and again the same fuel (diesel) was refilled. On questioning that whether they don’t have any proper checking machines and tools to find the fault, Mr Negi replied that the company doesn’t provide them proper machines, tools and laptop. He had complained many times but the company is not listening to him. On listening this I said “I shall drop a complaint /mail regarding this matter”, He said “NO NO!! SAHAB ESSA MAT KIJIYEGA VO LOG MERI NAUKRI KHAA JAYENGE, MERE BACHE BHOOKE MAR JAYENGE. MEIN KHUD HI COMPLAINT KARUNGA. ”.
Sir during this period I went through financial torcher, mental torcher and I had to run here and there to hire/catch taxi in my village. My two employees had been staying in hotels running from one workshop to another just for a simple fault. During this period all these expenses were near about 15-20K. I want to ask you whom should I make responsible for this fault, your system/administration or Mr Negi manager at Mahindra Workshop Kotdwar.
In my opinion that Mr Negi is not an employee but a dacoit. He was not able to cheat me because of the following reason
1. My employees said that whatever the part is to be purchased they shall purchase it themselves.
2. At Bijnor workshop Mr Negi made a call to make billing in his name but my employee didn’t allow him to do so otherwise he would have cheated us near about Rs 12000 instead Rs 3080/-
3. I kept 5 litre fuel (diesel) with me for laboratory check. Here he was afraid and the next day he said the fuel is ok and refilled the same fuel(diesel) in our vehicle.
Sir I want to bring it to your kind notice that just before we reached your workshop at kotdwar on 2nd July. Mr Negi showed me 1 tank filled with diesel and said “ABHI ABHI EK GADDI THIK KRKE BHEJI HAI HAMNE. ISME DEKHO DIESEL KE SATH KEROSENE (MITTI KA TAIL) MILA HUA HAI.”
Sir I don’t know for how long has it been happening there but it is very very bad and a black spot on your system if you can’t vigil your employees.

Yours
G.R Pant
(PRINCIPAL)
ST JOHNS CONVENT SCHOOL
RECOGNISED, AFFILIATED TO CBSE
B-4659/112 SANT NAGAR (BURARI) NORTH DELHI
DELHI-84

Very bad service given by salasar dealer of mahindra at thane. four time vehicle is taken to work shop for pick up problem they could not solve the issue, fourth time i threaten them to look in to this properly or else i shall take it to higher authority. May be thats the reason they changed the part and now that are asking for the bill payment. vehicle is in warranty but they given reason that the servising is not done at all then i personallty got involved given them the proff that servising is done and now they are say its not done on time so there is no warranty.

its a loot. no proper and trained technician, bad service.

Regards,

Sai
(MH04 HM4963)

Sir ,meri car quantoc6(up34x8534) h .jiska gas kit kgarb ho jane per agency le gaye the to phir gas kit dalne ke bajay pura ingen banvane ke liye khh rahe h ingen thik h,ingen khol dene k bad ub customer se galet bertav ker rahe h mani musaram inter...me khairabad lucknow road sitapur up me banva rahe h

A very very disappointing behavior and service from your dealership lohchab mahindra rohtak(haryana) 2months ago i gave them my KUV100(HR13L5249) for servicing and bad servicing faced by me
Air filter's pipe was not properly fitted and it came to know when i am out of town and they even not washed properly even somdays ago i was trevelling suddenly my car was shutoff when i show it to local mechanic they told me battery is dead due to less of water there were no single drop in battery what was that.when i told them about this they said "gadi ko aag lage hume ise koi fark ni padta"
Now i am going to take step against your dealership and spread it allover by social media.

CAR NO. : UP16BB4846
This is to address the issue which we are facing since we have bought XUV500. We purchased it on 17th September 2015 and registered it on 24th September 2015. We were assured that the car has low maintenance cost.
There are some of the issues which are repeatedly causing issues but are not resolved in any of the services and complaints.
1. AC not working: Sometimes, rear vent works, sometimes front vent works and middle vents almost have no air since we have bought it.
2. Sensors and Cruize: The sensors and cruise are not working properly and at times fail to work.
3. Display: The display of car vanishes automatically and resumes after the restart of car several times
4. Services: We really donot know which service center to trust for proper, faithful and truthful services. Every service center is having targets and in the race of achieving those targets the customers are cheated and they are neglected. The parts are being changed during the service. The car is received after the service with no change and when we complain they again sya some parts are damaged and they again charge for those parts. We have spent 16 lacs on the car and service centers are charging more in the name of parts replacement as they know the customers are not SMEs and they can easily fool the customers by telling them they need to replace the parts.
I am not getting that such poor, pathetic parts are given to us when we spend our hard earned money on these costly cars with depreciating values. The service centers are there just to keep on adding money in their buckets and no responsible behavior towards the customer and his car.
The history of the services and amount are mentioned below:
1st (Min) : 5400ms: Rs2200
2nd (Min): 12144kms: Rs3015
3rd (Maj): 23052kms: Rs 9953
4th (Maj): 47000kms: Rs 20005
5th (Maj): 63000kms: Rs 25000 (8th May 2018)
The worst experience we had was that for the first time we took XUV for the long distance road drive from noida-manali-leh-srinagar-noida. The AC stopped working in Kullu and from Srinagar onwards we came sweating for approx. above 1000kms.In kullu, we called the Okhla service center (4th June2018) to ask them for help and we were asked to hit and beat the left side panel of AC to get it in working condition. On the way, we had come across Astra service centers and buses’ service center which failed to repair AC.
We are shocked to see the way this luxury car customers are dealt. We own Hyundai i20, maruti alto, Honda city and we have realized that all this small and medium budget cars are giving better performance than our luxurious XUV.
PFA: Picture of the way my family came from Jammu
My family suffered a lot in this summer in 42 degrees of temperature and we left with no option but to travel in the iron box of yours. My daughter got heat stroke because of it and fell sick. I haven’t bought this car to just showcase it in my garage or just to fill in pockets of service centers with money. So, I have just come across a solution that take back your esteemed , supreme car and return me back my ghard earned money. I am really fed up of the car and especially the service centers. The service centers are only sugar coated loot centers who just know that how to cut customers pockets and fulfill their sale targets.

Dear Sir,

Please kind information I am corporate customer of Mahindra and Mahindra.
I m belong dist Bikaner state Rajasthan.
Meri Bolero SLX Vehicle No RJ-07 UA 3123 service k liye date 8-5-2018 se Somya Vehicles Pvt Ltd Indore (MP) me hold kr rakhi aur mera driver Indore hotel me last 15 days stay kr rha hai. Bolero ka ek parts baki hai jo direct factory se ana hai esa hame btaya jaa rha hai. lekin thik hone ka koi santusht jwab nhi diya jaa rha hai. Pls apse nivedan hai meri Bolero ko Jald se Jald thik karvaye verna jaisi condition me thi usi condition me start krke vapis dilwa dijiye

A very disappointing service from mahindra.... There is no experienced mechanic.....My car service was not proper done.....

Sir humara truck ka Sara prosses ho gaya Hai lekin hme avi tak gadi mela nhi Hai aur bat karne per bola jata Hai ke abhi aapka gadi aaya Hi nhi Hai aur humara deo 5 may ko ho gaya Hai to aap he btaeye hum kya kre hum yese ho lone nhi na dete rhege bina gadi chle

I had purchased Mahindra kuv nxt100 k4+ diesel on 14 th February, on sales time Mahindra executive said on highway your car average will be 23 to 24kmpl and on city area it will be 20 kmpl.
After complain for low average they gave me a time for average road trip up and down 150 km on the speed of 80 kmph. After road trip we got average 19 kmpl and it is too low from company said.
I take review for other people having same vehicle they also told about low average.
My humble request to you that please do needful for me and all the kuv nxt100 owner.

This car are not good. And mahindra servo center Service Is very poor. My experience. Is not good for Mahindra vehicle s. L