Home › Insurance › Health Insurance › ManipalCigna Health Insurance Customer Care No. 1800 102 4462

ManipalCigna Health Insurance Customer Care No. 1800 102 4462

Updated on Friday, 27 January 2023 - 9:35am
Toll free Number(s): 
  • 1800 102 4462 (Customer Service)
  • 1800 102 4465 (For renew related queries)
  • 1800 102 4464 (To buy new policy)
  • 1800 419 1159 (Claiming Process)
International Numbers: 
+91 22 4985 4100 (Callers outside India)
Website: 
Official Website

Emails

  • customercare [at] manipalcigna [dot] com (For any queries)
  • mychangerequest [at] manipalcigna [dot] com (For any policy alterations)
  • Seniorcitizensupport [at] ManipalCigna [dot] com (For Senior Citizen Assistance)
  • Cigna [at] mediassistindia [dot] com (Claiming Process)
  • Compliance [at] manipalcigna [dot] com (Any Questions)

Install App

Important Links

SMS Service

SMS "CLAIMS <claim number>" to 9663149992 to know the claim status

Grievance Redressal

Level 1 :

  • If you have any query/complaints, you may raise complaint either in writing email or over telephone number,
    • Call toll-free number- 1800-102-4462
    • Email- headcustomercare [at] manipalcigna [dot] com
    • For Senior Citizen Assistance- Seniorcitizensupport [at] ManipalCigna [dot] com
    • Address- Grievance Management Cell 401/402,
      Raheja Titanium, Western Express Highway
      Goregaon (East), Mumbai - 400 063.
    • Timing- 9:00 am to 9:00 pm
  • If you have a service request or you need a clarification, kindly fill service request form.

Branch GRO list

SN Branch Name Name of the
GRO		 Number Email id Branch Address
1 Mumbai HO Rakhee Desousa 022-61703603 complaints [at] manipalcigna [dot] com Unit No. 401, 402,
Raheja Titanium,
Goregaon East,
Mumbai - 400063
2 Asansol Rocky Paul 8271289435 rocky [dot] paul1 [at] manipalcigna [dot] com Unit No. CP-202,
2nd Floor Chatterjee
Plaza, GT Rd, Asansol,
West Bengal 713303
3 Bhubaneswar Kalpataru Sahoo 8249089392 Kalpataru [dot] Sahoo [at] manipalcigna [dot] com Ground floor,
Plot no 356/3473,
Besides Reliance 4G
Office, Jaydev Vihar,
Bhubaneshwar-751012,
Odisha.
4 Guwahati Kakali Bishwas 8638617382 Kakali [dot] Bishwas [at] ManipalCigna [dot] com ITag Plaza, 2nd Floor,
2C, Near Rajiv Bhawan
ABC, G S Road, Main,
Road, Bhangagarh,
Guwahati, Assam 781005
5 Patna Sunil Mandal 8709511812 Sunil [dot] Mandal10 [at] ManipalCigna [dot] com 5th Floor, Office No.-505,
Kaushalya Estate,
New Dak Bunglow Rd,
Patna, Bihar 800001
6 Ranchi Vedprakash
Pankaj		 9835944789 Pankaj [dot] vedprakash [at] manipalcigna [dot] com Unit No.-5, 2nd Floor,
Nile Commercial Complex
PS, Hazaribag Rd,
Lower Bazaar, Ranchi,
Jharkhand 834001
7 Jamshedpur Vinit Yadav 6202984121 Vinit [dot] Yadav1 [at] manipalcigna [dot] com 1B, First Floor, Fairdeal
Complex, No. 7, Bistupur,
Jamshedpur 831 001,
Jharkhand, India
8 Kolkata Eknath Das 9830662194 Eknath [dot] Das [at] ManipalCigna [dot] com Unit No. 18, 4th Floor, 55,
Chowringee Rd, Kolkata,
West Bengal 700071
9 Bhopal Anand Patil 8878809578 Anand [dot] Patil5 [at] manipalcigna [dot] com Guru Arcade, 2nd Floor,
Plot No.-153, Ramgopal
Maheswari Marg,
Zone 1-MP Nagar,
Bhopal-462011,
Madhya Pradesh, India
10 Indore HareKrishn 6260568892 HareKrishna [dot] Prajapati [at] ManipalCigna [dot] com Unit no. 106,
Fortune Ambience,
Sriram Nagar, 4/2 - South
Tukoganj Indore - 452001,
Madhya Pradesh, India
11 Baroda Ashish Shah 7990302298 AshishKumar [dot] Shah15 [at] ManipalCigna [dot] com 204, 2nd Floor,
Taksh Paradigm,
Old Padra Road,
Vadodara - 390007,
Gujarat, India
12 Surat Utsav Tailor 9913750703 Utsav [dot] Tailor [at] manipalCigna [dot] com 303, 3rd Floor,
Meridian Tower,
Near UTC Building,
Landmark - Opp. to Reliance
Mall, Udhana Darwaja,
Surat - 395002, Gujarat,
India
13 Ahmedabad Anuj Tayal 7567573315 Anuj [dot] Tayal2 [at] manipalcigna [dot] com 401, 4th Floor, Radhika House,
Opposite Mayor's Bungalow,
New Law Garden, Ellisridge,
Ahmedabad 380009 Gujarat
14 Chandigarh Deepak Singh 8968967894 deepak [dot] singh8 [at] manipalcigna [dot] com SCO No- 149-150,
1st Floor, Sector-9C,
Madhaya Marg,
Chandigarh-160009, India
15 Ludhiana Sanjeev Kumar 9816491438 sanjeev [dot] kumar9 [at] manipalcigna [dot] com BXX 3369, Sandhu Tower
1, Gurdev Nagar,
Ferozepur Road,
Ludhiana- 141001
16 Amritsar Sahil Saini 8427986985 Sahil [dot] saini5 [at] manipalcigna [dot] com SCO 106 , 6th Floor,
Ranjit Avenue, District
Shopping Center,
Amritsar- 143001,
Punjab, India
17 Kanpur Guday Bhan
Singh		 7827632108 Guday [dot] singh [at] manipalcigna [dot] com 212-213, 2nd Floor
Kan Chambers, Civil
Lines, Kanpur-208001,
Uttar Pradesh, India
18 Jalandhar Ashish Kamal 9736436563 Ashish [dot] kamal4 [at] manipalcigna [dot] com First Floor, Satnam
Complex, Grand Trunk
Rd, BMC Chowk,
Jalandhar, Punjab
144001, India
19 Lucknow Varun Mishra 8090363354 Varun [dot] Mishra2 [at] ManipalCigna [dot] com 19 - A, Punjab National
Bank Building, Vidhan
Sabha Marg, Behind -
Akashvani, Harzatganj,
Lucknow- 226001
20 Dehradun Sachin Kumar 8192896740 Sachin [dot] Kumar38 [at] Manipalcigna [dot] Com 123 First Floor,
Shakumbri Plaza,
Anikant Palace, Rajpur
Road, Dehradun - 248001
21 Gurgaon Sanjeev bagri 9999830291 Sanjeev [dot] Bagri1 [at] ManipalCigna [dot] com 2nd Floor, SCO No. 12,
Sector -14, Gurgaon
122001, Haryana, India
22 South Delhi Nitin kumar 9953074493 Nitin [dot] Kumar1 [at] ManipalCigna [dot] com office no 607,6th Floor
siddharth building 96
Nehru Place new delhi-
110019
23 Noida Ajeet Rawat 9654539950 Ajeet [dot] Rawat [at] manipalcigna [dot] com 204, 2nd Floor, Zygon
Square, Plot No. 1,
Block H-1A, Sector 63,
Noida 201307, Uttar
Pradesh, India
24 Jaipur Naresh Bhaktani 7976277984 Naresh [dot] Bhaktani [at] manipalcigna [dot] com Office no-507-510-5th
floor landmark building
ahinsa circle C scheme
jaipur - 302001
25 jodhpur Pooja Khatri 8619315844 Pooja [dot] Khatri [at] ManipalCigna [dot] com 1st Floor Chaudhary
bhawan near Shanichal
ji ka than chopasani
road jodhpur -324001
26 Delhi Vikas Nagar 9891815944 Vikas [dot] Nagar [at] manipalcigna [dot] com 1/7, SBI Bank,
Near Patel Nagar Metro
station, Patel Nagar,
New Delhi 110008
27 Bangalore Abhishek K 7019480126 abhishek [dot] k [at] manipalcigna [dot] com Rajat Tower, 2nd Floor,
4/21, 11th Main, 4th
Block, Jayanagar,
Bangalore - 560011
28 Malleswaram Vinay V 9035323296 vinay [dot] v [at] manipalcigna [dot] com No 251/2, 2nd floor,
2nd main road, 17th Cross,
Sampige Road,
Malleswaram, Bangalore
- 560003
29 Mangalore Naveen S 9663671300 naveen [dot] s [at] manipalcigna [dot] com 1st Floor, Abhiman
Commercial complex,
PVS Circle, M G Road,
Above Kotak Mahindra
Bank, Mangalore - 575 003
30 Mysore Yogesh R 9900481498 yogesh [dot] r1 [at] manipalcigna [dot] com No 36/L, 1st Floor,
Mysore Trade Center,
Hotel Pai Vista Building,
B N Road, Nazarbad,
Mysore - 570001
31 Hubli Manjunath
Amargol		 9535596167 Manjunath [dot] Amargol [at] ManipalCigna [dot] com 2nd Floor, SVB Centre,
Club Road, Hubli - 580020
32 Hyderabad Anil Kumar 9603590652 anil [dot] morri2 [at] manipalcigna [dot] com Office No. 12, 4th Floor,
Eden Amsri Square,
9-1-87 St.John's Road,
Sangeet X Roads,
Secunderabad, Hyderabad,
Telangana-500003
33 Dilsukhnagar Ashok Machyala 9398015540 machyala [dot] ashok [at] manipalcigna [dot] com 2nd Floor, GBR Towers,
H. No.- 13-2- 42/1 to 6,
Chaitanyapuri, Dilshukh
Nagar, Hyderabad 500060,
Telangana, India
34 Vizag/
Visakhapatnam		 Veerendra B 9491894263 veerendra [dot] b [at] manipalcigna [dot] com No 204, 1st Floor,
VRC Complex,
Dwarakanagar,
Visakhapatnam - 530016
35 Vijayawada Goutham
Pasupuleti		 9966038599 Goutham [dot] Pasupuleti [at] ManipalCigna [dot] com 3rd floor, Uttam Towers,
Opp The Gateway Hotel,
MG Road, Vijayawada
- 520010
36 Goregaon Swapnil Talekar 7021421325 Swapnil [dot] talekar [at] manipalcigna [dot] com Raheja Titanium, 401- 402,
Western Express Hwy,
Goregaon, Mumbai,
Maharashtra 400063, India
37 Pune Pimpri Vikrant Bende 9881239649 Vikrant [dot] Bende [at] ManipalCigna [dot] com Office No. 17, 2nd Floor,
Sukhwani FortuneLandmark
- Above Gharounda Hotel
Pimpri Pune
38 Kolhapur Roopali Shinde 9225610099 Roopali [dot] Shinde [at] manipalcigna [dot] com 1667-1669, 2nd floor
White BoxRajarampuri11th
Lane Rajarampuri Main
Road Kolhapur
39 Pune Omkar Nalawade 8208769025 omkar [dot] nalavade [at] manipalcigna [dot] com Subhadra Bhavan 2Nd Floor,
1240 A Apte Road Opp.
Rami Grand Hotel Above
UTI Mutual Fund. Shivaji
Nagar Pune 411004.
40 Thane Milind Pawar 9820091803 milind [dot] pawar [at] manipalcigna [dot] com Office no 602, Dev Corpora,
opposite Cadbury Company,
Thane 400601
41 Nashik Harshal Salunke 9673694790 Harshal [dot] Salunke [at] manipalcigna [dot] com 308 B-Square Apartments,
College Rd, near Shraddha
Petrol Pump, Yeolekar Mala
Nashik, Maharashtra 422005,
42 Nagpur Jayashree
Gajghate		 9370169293 jayashree [dot] gajghate [at] manipalcigna [dot] com 148, 3rd Floor, Thapar
Enclave, Maharajbagh Road,
Nagpur-440010, India
43 Borivali Nitin Jadhav 9595280558 Nitin [dot] jadav1 [at] manipalcigna [dot] com 104, Ist Floor, Orchid Plaza,
Datta Park, Near S V Road,
Borivali West, Mumbai
400 092, Maharashtra, India
44 Kozhikode/
Calicut		 Rijulal km 8129943483 Rijulal [dot] km [at] manipalcigna [dot] com 63-88B, IInd Floor,
Josela's Galleria, Wayanad
Road, Kozhikode - 673011,
Kerala, India
45 Thrissur Vishnu Madhav
R		 9633379963 Vishnu [dot] Madhav1 [at] manipalcigna [dot] com Office no. 26/548-17,
6th Floor, Capital City,
Korappath Lane, Thrissur -
680020, Kerala, India
46 Chennai Sabasan N 9994501676 N [dot] Sabasan [at] manipalcigna [dot] com Dr.C.Deivanayagam Complex,
2nd Floor, Corporation
No 33,No. 126, Venkatnarayana
Road, T Nagar,Chennai 600017
47 Cochin Jojy Thomas 9809778777 Jojy [dot] Thomas [at] manipalcigna [dot] com 1st Floor, Mathewsons
Centre Point, Mamangalam,
Ernakulam, Cochin - 682025
48 Coimbatore Shijo F 9843008596 f [dot] shijo [at] manipalcigna [dot] com Manipal Cigna Health Insurance
Co.Ltd, 1st Floor, Sasha
Building, Venkataswamy Road
East, R S Puram, Coimbatore
- 641002
49 Vellore Venkatesan
Arumugam		 1800-102-4462 GRO [at] manipalcigna [dot] com Om Towers, No: 2, 2nd floor,
3rd Main Road, Bharathi
Nagar, Dharapadavedu,
Katpadi, Vellore - 632007
50 Allahabad Vijay Kumar
Sharma		 1800-102-4462 GRO [at] manipalcigna [dot] com 4C, S N Towers,Maharishi
Dayanand Marg, Opp Radio
Station, Civil Lines,
Allahabad 211001
Uttar Pradesh
51 Udaipur Manish Suthar 1800-102-4462 GRO [at] manipalcigna [dot] com 1st Floor, House No. 2,
E-Block, Near CA Circle,
Sector - 14 Udaipur
313002, Rajasthan
52 Ujjain Vijay Kumar
Sharma		 1800-102-4462 GRO [at] manipalcigna [dot] com 5, Dhanvantri Marg,
Opp. Madhav Nagar Police
Station, Galli No.2, Free Ganj,
Ujjain 456010,
53 Gwalior Neelender Pawar 1800-102-4462 GRO [at] manipalcigna [dot] com F-04, 1st Floor, Shiva
Arcade, City Center,
Gwalior 474004
54 Siliguri Eknath Das 1800-102-4462 GRO [at] manipalcigna [dot] com 2nd Floor, City Mall,
Sevok Road, Siliguri - 734001
55 Patiala Shankar Jha 1800-102-4462 GRO [at] manipalcigna [dot] com First Floor, SCO-134,
Choti Baradari, Patiala 147001,
Punjab, India
56 Nellore Athirala Bhupal 1800-102-4462 GRO [at] manipalcigna [dot] com 5 Floor, NVR Central,
Grand Trunk Road, Dargamitta,
Nellore-524004, Andhra
Pradesh, India
57 Trichy/
Tiruchirapalli		 Mohanraj R 1800-102-4462 GRO [at] manipalcigna [dot] com C/o Trichy Coworks,
SP ARCADE, D/No:D-54,
Thillainagar west, 9th A cross,
Tiruchirapalli - 620018,
Tamil Nadu, India
58 Solapur Viky Babare 1800-102-4462 GRO [at] manipalcigna [dot] com 688, South Kasba, Choupad,
Solapur- 413007, Maharashtra,
India
59 Meerut Shardul Siddhu 1800-102-4462 GRO [at] manipalcigna [dot] com 16, First Floor, Hari Laxmi
Lok, E K Road, Meerut
250001, Uttar Pradesh,
India
60 Pondicherry Mandjiny M 1800-102-4462 GRO [at] manipalcigna [dot] com C/o PulseBay Coworking,
Suite No. 33, 388 Vazhudavur
Main Road, Shanmugapuram,
Pondicherry 605009,
Puducherry, India
61 Varanasi Rajneesh Shukla 1800-102-4462 GRO [at] manipalcigna [dot] com 3 Floor, D58/12, A-2
Gandhi Nagar Sigra,
Varanasi 221010
62 Bhimawaram Naveen B 1800-102-4462 GRO [at] manipalcigna [dot] com Door No. 7-1/1, JP Road,
Chinnaamiram,
Bhimawaram 534204
63 Kottayam Sudheesh
Sasidharan		 1800-102-4462 GRO [at] manipalcigna [dot] com Pulimoottil Arcade P.B.
No.194 K.K. Road
Kanjikuzhy, Kottayam-
686004
64 Belgaum Nisha Jadhav 1800-102-4462 GRO [at] manipalcigna [dot] com Shop no. 209A, 2nd Floor,
Balaji Arcade, Mahatma Phule
Road, Shapur, Belgaum -590006,
Karnataka
65 Trivandrum Rinu Antony 1800-102-4462 GRO [at] manipalcigna [dot] com Aswathi Heights', Tc-28/797
(5), Hospital Road, Thycaud
P.O,Trivandrum-14
66 Warangal Gangadhar Ganji 1800-102-4462 GRO [at] manipalcigna [dot] com 3rd Floor, JJ Plaza, Main
Road, Nakkalagutta, Hanam
Konda, Warangal 506001
67 Cuttack Bikash Parida 1800-102-4462 GRO [at] manipalcigna [dot] com 1st Floor, S B Mansion,
Link Road, Infront of LIC
Guest House, PO -
Arundaya Market, Cuttack,
Odisha - 753012
68 Bhatinda Bipan Sharma 1800-102-4462 GRO [at] manipalcigna [dot] com Shop No. Z4 - 00504,
First Floor, Ch. Sobha Ram
Complex, Opposite Nirankari
Bhawan, Main G T Road,
Bhatinda 151 001
69 Raipur Laxmi Soni 1800-102-4462 GRO [at] manipalcigna [dot] com 2nd Floor, Shubham
Corporate Park, Great
Eastern Road, Jivan
Vihar, Raipur 492001
70 Aurangabad Vishal Kadu 1800-102-4462 GRO [at] manipalcigna [dot] com 1st Floor, Cyber Mall
Business Center, Varadh
Ganesh Mandir Road,
Aurangabad - 431001
71 Thiruvalla Joseph Skaria 1800-102-4462 GRO [at] manipalcigna [dot] com Ground Floor, Parliament
Square, CROSS JN,
Thiruvalla 689101
72 Karnal Vijay Kumar
Sharma		 1800-102-4462 GRO [at] manipalcigna [dot] com 1st Floor, SCO - 133 ,
Mugal Canal, Karnal,
Haryana - 132001
73 Balasore Namita Parija 1800-102-4462 GRO [at] manipalcigna [dot] com 2nd Floor, Jail Road,
Motigunj, Balasore,
Orissa - 756003
74 Udupi Chandrashekara 1800-102-4462 GRO [at] manipalcigna [dot] com First Floor, Royal
Avenue Building, Old
Post Office Road, Udupi
75 Dhanbad Gulshan Kumar 1800-102-4462 GRO [at] manipalcigna [dot] com 2nd Floor, A Block,
Gupteshwar Complex,
Above PNB Bank, L C
Road, Dhanbad - 826001
76 Amravati Rajesh Kandalkar 1800-102-4462 GRO [at] manipalcigna [dot] com Plot no. 1/76/2, Layout
no. 64B, Dande Plots Next
to Bonde Hospital, Moti
Nagar Rd, Rajapeth,
Amravati - 444606
77 Delhi- North Vijay Kumar
Sharma		 1800-102-4462 GRO [at] manipalcigna [dot] com Unit No. 609, Aggarwal
Cyber Plaza I, Netaji
Subhash Place, Pitampura,
Delhi 110030

Level 2 :

  • If the resolution you receive does not meet your expectations, OR no response is received within 15 days,
    write to AVP - Grievance Cell :
    • AVP - Grievance Cell
    • Number- 022-61703603
    • Email- complaints [at] manipalcigna [dot] com
  • You can also escalate your complaint to Grievance Cell by fill out the form.

Level 3 :

  • If you are still not satisfied with the resolution provided by AVP - Grievance Cell, write to Chief Grievance Redressal Officer:
    • Chief Grievance Redressal Officer
    • Number- 022-61703724
    • Email- compliance [at] manipalcigna [dot] com
  • You can also forward your complaint/concern to Chief Grievance Redressal Officer by submitting online form.

Level 4 :

After this, if you are still not get satisfied resolution, or if your complaint is open for more than 30 days at any of the above levels then you can also approach the Insurance ombudsman

Downloads Forms

Corporate Office

ManipalCigna Health Insurance Company Limited
401/402, Raheja Titanium,
Western Express Highway, Goregaon (East),
Mumbai 400063.

Social Sites