Email

• care [at] vedantfashions [dot] com (For General Query)

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• Frequently Asked Questions

Grievance Redressal Procedure

Level 1 :

• If you have any query/complaint, then you can contact at 1800120000500, 9674373838 or email at care [at] vedantfashions [dot] com

Level 2 :

• If your complaint is not solved within a period of 4 working days or if you are not satisfied by the solution provided in level 1, then you can email at escalation [at] vedantfashions [dot] com.

Level 3 :

• If you are still not satisfied by the solution provided by the level 2 or if your complaint is not solved within a period of 3 working days, then you can contact to the Nodal Grievance Redressal Officer :
  Email: cs [at] achieversind [dot] com
  

Level 4 :

• If your complaint is still not solved within a period of 20  working days , then you can contact to the Nodal Officer
  Email : nodalofficer [at] vedantfashions [dot] com
  

For Return/Refund Policy

• If you want to return/exchange your order then you can contact at toll free no. 1800120000500 or email at care [at] vedantfashions [dot] com.
• If you want to returns/exchanges for garments (except accessories) so you can returns/exchanges them within a period of 15 days after receiving the product .
• You can cancel your order within 24 hours or before it ships for a full refund .
• For more information please read.

Address

Vedant Fashions Limited Paridhan Garment Park,
SDF1, 4th Floor, A501-A502, 19,
Canal South Road, Kolkata - 700015, West Bengal. .

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