Axis Max Life Insurance Customer Care No. 1860 120 5577

Organization:

Max Life Insurance

Toll free Number(s):

1800 200 3383 (For Maxima Insurance)

All India Number(s):

1860 120 5577 (For Customer Service Helpline, 9am-6pm, Mon-Sat)
0124-648 8900 (For Online sales Helpline, 09:00am-09:00pm, Mon-Sat)
74283 96005 (For Whatsapp Support)
98219 75900 (Whatsapp For Claims Support)

Website:

Official Website

IVRS Menu:1860 120 5577	IVRS Menu: 0124-648 8900
Select your preferred language Press 1 : For Information On Group Insurance Press 2 : To Know About Max Life Insurance Plan Press 3 : To Locate A Max Life Office Closest You Press 4 : If You Are A Policy Holder	Press 1: If You Are An Existing Customer With An Active Policy Press 2: For Any Queries Related To Policy Status, Medical Or Document Press 3: For Assistance With Perpetual Form

IVRS Menu:1860 120 5577

IVRS Menu: 0124-648 8900

Select your preferred language

Press 1 : For Information On Group Insurance
Press 2 : To Know About Max Life Insurance Plan
Press 3 : To Locate A Max Life Office Closest You
Press 4 : If You Are A Policy Holder

Press 1: If You Are An Existing Customer With An Active Policy
Press 2: For Any Queries Related To Policy Status, Medical Or Document
Press 3: For Assistance With Perpetual Form

Emails

service [dot] helpdesk [at] maxlifeinsurance [dot] com (For Customer Care)
online [at] maxlifeinsurance [dot] com (To Buy New Policy)
head [dot] onlineservices [at] maxlifeinsurance [dot] com (For Support)

Install App

Important Links

SMS Service

SMS LIFE to 5616188

To get your premium receipt:
- PR <policy number> to 5616188 to get premium receipt

Other Services

Timing: 9am-6pm, Mon-Sat (Same For All)

Sr No.	Services	Numbers	Email
1	Online Term Plan Helpline	0124-6488900	service [dot] helpdesk [at] maxlifeinsurance [dot] com
2	For our NRI customers	011-71025900, 011-61329950 (9am-6pm, Mon-Sat)	nri [dot] helpdesk [at] maxlifeinsurance [dot] com
For Claim Related Services
3	Cashless Health Claim	7042698853, 9310143742	phs [dot] mli [at] paramounttpa [dot] com
4	Claims support	0124-4219090, 0124-4219699, 7004764367, 9821975900(Whatsapp)	claims [dot] support [at] maxlifeinsurance [dot] com
5	Individual Claim	18601205577, 0124-4219090 Ext. 9699 7428989574, 7428989554	claims [dot] support [at] maxlifeinsurance [dot] com
6	Group Claim	18601205577, 0124-4219090 Ext. 9699 7428989590	group [dot] claimsupport [at] maxlifeinsurance [dot] com

Grievance Redressal

Level 1

If you have any query/complaint then firstly you have to call 18601205577 or email at service [dot] helpdesk [at] maxlifeinsurance [dot] com or you can visit Customer Grievance Redressal Unit at the following address:
Max Life Insurance Company Limited
Plot No - 90 C, Sector 18 Udyog Vihar,
Gurugram, Haryana Pin Code - 122015

Level 2

If your query is not resolved then you can contact to Grievance Officers at the following details

Sr No.	Name	Designation	Email
1	Mr. Kartik Ramamurthy	CVP and Head - Customer Care and Customer Experience	manager [dot] services [at] maxlifeinsurance [dot] com
2	Mr. Suhail Ghai	Chief Digital Officer and Head-Operations	gro [at] maxlifeinsurance [dot] com
For More Details Please Read

Level 3

If you are still not satisfied with above levels then you can lodge your grievance online through Insurance Ombudsman Portal. or Bima Bharosa Portal.

Forms Center

Offices Address

Sr No.	Office	Address
1	Office	Max Life Insurance Company, Operations Center - 2nd floor 90 A, Sector 18, Udyog Vihar, Gurugram- 122015 Fax - 0124-4159397
2	Corporate Office	Max Life Insurance Co. Ltd. 11th Floor, DLF Square Building, Jacaranda Marg, DLF City Phase II, Gurugram (Haryana) - 122002 Contact No.: 0124-4121500, Ext; 100 Email: corporate [dot] communications [at] maxlifeinsurance [dot] com
3	Life, Health And Group Claims	Paramount Health Services Pvt Ltd D-39, Okhla Industrial Area, Phase 1, Near D.D. Motors, New Delhi - 110020
4	Dubai Representative Office	#107, Business Atrium Center, 22nd Street, Oud Metha, Dubai, UAE, PO Box 112455 Contact No.: +971 42808400, +971 42896261

Social Sites

Comments

Sun, 20/09/2020 - 11:58am — sudarsan behera (not verified)

My insurance withadraw

Long term not accepted the money problem any short term nothing

Wed, 29/07/2020 - 1:19pm — Om prakash (not verified)

Regarding my policy

Dear sir/madam,
I want know about my policy status so please call me otherwise share your toll free mob.numbers for Delhi.

Thanks
Om prakash

Wed, 29/07/2020 - 1:16pm — Om prakash (not verified)

Sat, 23/05/2020 - 3:03pm — Anonymousa.kumaresan (not verified)

laon request

pls explain how to take the loan again my policy

Thu, 28/11/2019 - 7:46pm — chakka shankar (not verified)

claim for policy

Cancel our policy

Wed, 19/09/2018 - 1:06pm — Rajesh Kumar Choudhary (not verified)

Police

My total amount

Sat, 05/04/2014 - 1:44am — Nancy (not verified)

Max Life Insurance Customer Care Numbers | India Customer Care

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