SMC Finance Customer Care No. 1800 11 8818

Toll free Number(s): 
  • 1800 11 8818 (For Customer Support)
All India Number(s): 
  • 70260 00426 (For Gold Loan)

Emails

  • nbfccare [at] smcfinance [dot] com (For General Query)
  • response [at] smcfinance [dot] com (For Queries)

Important Link

Grievances Redressal Procedure

Level 1

  • If you are have any query/complaints, then you can call at 011-30111000 or email at nbfccare [at] smcfinance [dot] com.

Level 2

  • If your query/complaint is not solved in level 1, then you can contact to the Grievance Redressal Officer.
    Contact No: 011-30111000, Extn- 8644/8642
    Email: go [at] smcfinance [dot] com

Level 3

  • If you are still not satisfied with the above levels solutions, or if you have not receive any resolution within 1 month, then you can contact to the Reserve Bank of India.
    Email: crpc [at] rbi [dot] org [dot] in
    Address: Reserve Bank of India, 4th Floor,
    Sector 17, Chandigarh - 160017
    Or
    You can also lodge your complaint through NBFC Ombudsman/ CMS Portal.

Branch Contacts

Sr. No. Branch Name Branch Address
1 Ludhiana K-10, SCO 22-23, Cabin No. 705-707 FerozeGandhi Market,
Ludhiana Punjab-141001
2 Chandigarh SCO 147-148, Sec-9C, Chandigarh-160017
3 Delhi 11/6B, 2nd Floor, Shanti Chamber, Pusa Road,
Karol Bagh, Delhi, West Delhi, Delhi-110005
4 Rohini Plot No 6, Ground Floor, A/2 Rohini Delhi-110085
5 Bhiwadi Shop No-142, 1st Floor, Sukham Tower, Bhiwadi-301019
6 Jaipur 307 Paradise apartment, C-61A, Sarojini Marg-C-Scheme, Jaipur-301001
7 Jodhpur H.N. 6B, Refugee Colony/ Sindhi Colony, Jodhpur, Rajasthan-342003
8 Kota 198/199, 1st Floor, Shopping Centre, Kota, Rajasthan-324007
9 Udaipur SMC Global Securities Ltd, Office No.207, 2nd Floor, Manglam Fun Square,
Durga Nursery Road, Udaipur-313001 Rajasthan
10 Lucknow Radha Krishna Bhawan, 2nd Floor, opp. Civil Hospital,
Plot No 3/A, 5 Park Road, Lucknow-226001
11 Ahmedabad 10/A, Kalapurnam Building, Near Municipal Market
C.G. Road, Ahmedabad-380009Â
12 Baroda 401, 4th Floor Sakar Complex, Malhar Point Circle,
Old Padra Road, Racecourse, Vadodara-390007
13 Rajkot Office no. 202, 2nd floor, Sakar Complex, 8 Ramkrish Nagar,
Opp. Commissioner Bunglow-360002
14 Surat 316, 3rd Floor Empire State Building, Near Udhana Darwaja,
Ring Road, Surat-395002
15 Mumbai Lotus Corporate Park, Wing B, 402, 4th Floor, Graham Firth
Steel Compound, Off Western Express Highway, Jay Coach Signal,
Goregaon (East) Mumbai-400063
16 Hyderabad 315 4th Floor, Above CMR Complex, Bhuvana Tower, S.D Road,
Secunderabad-500003
17 Vishwas Nagar 460B/1-C Plot No 29/26, Ground Floor, Gali No 11, 60 Foot Road,
Vishwas Nagar, Delhi-110032
18 Palam KH NO 61/5/3/1 & 69/1/1/2, RZ-11, Upper Ground Floor,
Puran Nagar, Palam Colony, Delhi-110045
19 Thane Office no A230, Lodha Supremus, road no- 22, Wagle Estate,
Thane, Maharashtra-400604
20 Head Office 11/6B, 3rd Floor, Shanti Chamber, Pusa Road, Karol Bagh,
Delhi, West Delhi Delhi-110005

Registered Office

Moneywise Financial Services Private Limited,
11/6-B, 2nd Floor, Shanti Chamber,
Pusa Road, New Delhi - 110005

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