Dear
The internet service is down every 2nd day Borivali west mandpeshwar area
This is causing a lot of inconvenience if MTNL Mumbai is not able to provide service they should shut down so we can choose an alternative the service is absolutely BAD

I am trump user from almost last 12years but from last six months network quality has became worst, maximum time when i try to call it show not connected to network, no incomming call people always ask me if i have changed my number as my current number is always unavailable, tried to contact customer complaint but jist recorded complaint was registered but no action taken..

Respected Sir /Madam,
Here by I kindly bring to your notice that I disconnected MTNL connection and I applied for security refund of MTNL 29 Dec 2121 and Did not get it till now.

I have attached the cancel cheque and Adhar card for id proof ,submit to mtnl Mandvi branch office for refund as per instructed by mtnl employee but nothing happened.

Please check and Process refund as soon as possible.

Required Information
Name : Ahmed.J.Jariwala
Telephone No : XXX XX
If any information required please call on

Dear Sir,

For the last 4 to 5 days my land line is dead and since last 4 to 5 days i am registering the complain online and your team shows that the docket no is completed.

But still my land line is still not done it is still dead.

Please help.

dear Madam / Sir
it has been over two months that my landline is dead and after complaining it for several times there has been no reply from your side .

it is corona pandemic and how do you expect senior citizens and aged people have social contact while staying at home .

please look in to this matter urgently .

Dear Sir,
The subject telephone installed in my address C-102,Panchamrut Coop Hsg Soc,Ghodbundar Road,Thane-400615 has not been working for the past one month. Docket No.9936
Kindly arrange for the restoration of the phone urgently.I would like to mention that I am 88 years old and my wife 83.We do not use mobile phone,Hence we are finding it very difficult to communicate without landline phone,
In view of the above,I shall be thankful if you could expedite the visit of a MTNL personnel to resolve the technical problem.

Best Regards

A.Radhakrishnan

My telephone line was dead from 1st July to 21st July.. on 21st july MTNL line man came to repair it after which it started and was working till 26 th July .. from 26 July till date (29th august) my line is dead
and I am receiving bills from Mtnl

We have been experiencing extremely slow to no internet access for past 4-5 months.We have raised complaints multiple times. The connection then works for few hours and again stops working.
Moreover, we have seen, inspite of subscribing Triband, everytime the landline phone is used, the internet gets disconnected.
We have been paying the bills on time , even during the pandemic,but the service provided is lower class.
We have to use alternate connection ,thus paying additional price.

No amount of complaints is helping resolve this.Requesting prompt solution.

Thanks,
Smita Pai

Dear General Manager
Ref tel no xxxxxxxx
I had submitted an application for safe custody of my phone and internet connection in February for 3months and had paid the necessary charges for the same since I was going out of India. However due to the current covid situation I am unable to return back to India due to non operation of flights. In the meantime I have received a bill from MTNL for Rs 925/- to be paid.. From March to June 20 including the charges for June 20 .
Since I have still not activated my phone and internet charges there is no question of any usage of the same. In this respect I have written many email to self-care of MTNL but there has been no response... Tried calling the Wadala exchange but there is no response.. I am unable to contact the MTNL authority from outside India.... Request concerned authority look into the matter and provide me a solution for the same.....
Thanks u
Manikkam.

If I can get the contact no of some concerned person I could explain the matter for a solution

the hone was disconnected about 6 months back by direct phone instruction to the tel. exchange at Varsova Mumbai for Tel. no. XXXXXXXX in the name of Suneela P Apte at A 301-302 Kamlakar sadan Lokhandwala Swami samartha nagar Andheri west mumbai 400053 and I was assured that deposit will be refunded soon .So far there is not even e reply to my emails leave aart refund

RESPECTED SIR / MADAM
I WOULD LIKE TO BRING TO YOUR NOTICE THAT MY BUSSINESS LANDLINE ABOVE MENTIONED IS COMPLETLY DEAD SINCE 6 MONTH WHOSE COMPLAIN NO IS 7884 AND 8057 RESPECTIVELY
AFTER MANY FOLLOW WITH AGM ,DGM,ED, LINEMAN AND OTHER OFFICE ONLY OUTCOME RECEIVED IS THAT WE HAVE MAJOR CABLE FACULTY IN YOUR AREA
I WANTED TO KNOW THAT WHY OTHER LANDLINE IS WORKING IN OUR AREA AND MY PHONE IS DEAD SINCE 6 MONTH IF YOU SAY THERE IS BIG CABLE FACULTY AND ALSO WOULD LIKE TO KNOW THAT HOW MUCH TIME IS REQUIRED FOR YOU TO CLEAR THE ISSUE I THINK I HAVE GIVE YOU ENOUGH TIME FOR THE SAME I WOULD ALSO BRING TO YOUR NOTICE THAT YOU RAISING BILL FOR FACULTY LINE AND WE PAYING THE SAME FROM 6 MONTH
I HAVE GOT VERY UNSATISFACTORY ANSWER FROM YOUR DEPARTMENT

I WOULD REQUEST YOU TO DO THE NEEDFUL AT YOUR EARLIEST OR YOU WOULD FORCE US TO TAKE MATTER WITH CONSUMER COURT AND WITH SOCIAL MEDIA

ALL THE EVIDENCE OF THE FOLLOW UP WITH YOUR OFFICER THROUGH WHATUP AND PHONE CALL IS ATTACHED BELOW

Message i received rs 3 deducted from balance for subscribe ing entertainment zone.

I have made many complaints regarding continuous disturbance in the landline but the staff calls n says its all ok..Very very poor service..want ti discinnect Mtnl

Hello,

I'm Hitasha Nagdeo, I pay for the bills charged on our MTNL landline connection numbered - +91 22 XX642982 from Mulund (W) our MTNL account is named under Prakash Nagdeo, my father.

I pay my bills regularly from my HDFC credit card as it is on autopay for MTNL biller the bills that you issue under our landline number is directly deducted from my bank account.

Now what has happened is that you've issued TWO bills under our number in the month of September 2017 and in the month of October 2017.

In the month of September, you issued TWO bills on the same day for the same amount TWICE for me.
On 22/09/2017 you have issued TWO bills of Rs.387 and I've paid for both of them through my card in September.

In the month of October, you have issued TWO bills on two different days for the same amount TWICE for me.
On 18/10/2017 you issued a bill of Rs. 357 for me.
On 19/10/2017 you issued a bill of Rs. 357 for me.
and I've paid for both of them through my card in October.

Now I need you to reverse these unnecessary charges and refund me the respective amounts of Rs. 387 and Rs. 357.

Resolve this problem ASAP.

Awaiting your reply.

Thanks,
Hitasha Nagdeo