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• reservations [at] neemranahotels [dot] com (For Reservation Queries)

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Cancellation/ Refund

cancellation charges for group bookings or special dates like holidays:

• If you cancel 45 days in advance, 25% of the total booking amount will be charged.
• If you cancel 30 days in advance, 50% of the total booking amount will be charged.
• If you cancel some of the rooms booked, 50% of the total booking amount will be charged.
• If you cancel 15 days in advance or later, 100% of the total booking amount will be charged.
• If you made the payment through Credit/Debit card, there will be an extra 5% charge on the cancellation fee

confirmation/cancellation policy for weddings and large celebrations:

• 25% of the total billing must be paid at the time of booking confirmation.
• An additional 25% of the total billing must be paid 90 days prior to the event.
• Another 25% of the total billing must be paid 60 days prior to the event.
• The remaining 25% of the total billing must be paid 30 days prior to the event.
• If the payment schedule is not followed, the booking may be cancelled.
• The full bill must be paid at check-out.
• If the event is cancelled, the total advance payment will be kept if cancelled between 3 months and 1 month prior to the event date.
• If cancelled 1 month prior to the event date, 100% retention will be charged.

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