New India Assurance Contact No. 1800 209 1415

Organization: 
Toll free Number(s): 
  • 1800 209 1415 (For Customer Support)
All India Number(s): 
  • 84477 48758 (For Support)
  • 98333 19191 (For Whatsapp Support)

IVRS Menu :

IVRS Menu: 1800 209 1415
IVRS Menu: 84477 48758
  • Press 0: If you are a senior citizen
  • Press 1: If you are an existing customer
  • Press 2: For Renew policy
  • Press 3: To buy a new policy
  • Press 4: For claim intimation
  • Press 1: For claims
  • Press 2: For road side assistance

Email

  • tech [dot] support [at] newindia [dot] co [dot] in (For General Query)

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Important Links

Claim Process

  • If you have any query related to claim process then firsty you have to call  18002091415 or email at tech [dot] support [at] newindia [dot] co [dot] in
  • For Intimate A Claim
  • For Selecting Health Claim
  • For complaints related to MACT (Motor Accidents Claims Tribunal) you can contact to nodal officers given below
    Sr.No. Court Name Location Name Phone No. Email
    1 High Court Port Blair Port Blair Abhishekh 03192-246466, 9933234101 nia [dot] suithub716000 [at] newindia [dot] co [dot] in
    2 Motor Accident Claims Tribunal Peddapuram R S Suresh Kumar 0884-2376154, 0884-2362684, 8179116533 nia [dot] suithub626003 [at] newindia [dot] co [dot] in
    3 Motor Accident Claims Tribunal Gajuwaka G V Bhanu Teja 0891-2751459, 7989884152 nia [dot] suithub626000 [at] newindia [dot] co [dot] in
    4 IX Additional District Judge Chodavaram Bharath Chaduvula 0891-2751459, 8919452209 nia [dot] suithub626000 [at] newindia [dot] co [dot] in
    5 Motor Accident Claims Tribunal West Godavari D. Avinash 0866-2484463, 7799631711 nia [dot] suithub626001 [at] newindia [dot] co [dot] in
    6 Motor Accident Claims Tribunal Markapur Naveen Nagireddy 08592-233509, 9440960240 nia [dot] suithub626006 [at] newindia [dot] co [dot] in
    7 Motor Accident Claims Tribunal Pithapuram Y Bhavanarayana 0884-2376154, 0884-2362684, 9296856697 nia [dot] suithub626003 [at] newindia [dot] co [dot] in
    8 Motor Accident Claims Tribunal East Godavari K Leela Krishna 0884-2376154, 0884-2362684, 8143162690 nia [dot] suithub626003 [at] newindia [dot] co [dot] in
    9 Workmen Compensation Court Tanuku D. Avinash 0866-2484463, 7799631711 nia [dot] suithub626001 [at] newindia [dot] co [dot] in
    10 Motor Accident Claims Tribunal Tanuku D. Avinash 0866-2484463, 7799631711 nia [dot] suithub626001 [at] newindia [dot] co [dot] in
    11 Workmen Compensation Court Sompeta Jagannath Naik 08942-222402, 6370135951, 9658002600 nia [dot] suithub626004 [at] newindia [dot] co [dot] in
    12 Motor Accident Claims Tribunal Sompeta Jagannath Naik 08942-222402, 6370135951, 9658002600 nia [dot] suithub626004 [at] newindia [dot] co [dot] in
    13 Workmen Compensation Court Pithapuram Y Bhavanarayana 0884-2376154, 0884-2362684, 9296856697 nia [dot] suithub626003 [at] newindia [dot] co [dot] in
    14 Motor Accident Claims Tribunal Parvatipuram Katari Krishna Rao 08942-222402, 8500960554, 9346351935 nia [dot] suithub626004 [at] newindia [dot] co [dot] in
    15 Workmen Compensation Court Nuzvid B. Gopal 0866-2484463, 7989251023 nia [dot] suithub626001 [at] newindia [dot] co [dot] in
    16 Motor Accident Claims Tribunal Nuzvid B. Gopal 0866-2484463, 7989251023 nia [dot] suithub626001 [at] newindia [dot] co [dot] in
    17 Workmen Compensation Court Narsapuram B. Gopal 0866-2484463, 7989251023 nia [dot] suithub626001 [at] newindia [dot] co [dot] in
    For More Contacts Please Read

For Grievance Redressal

Level 1:

  • If you have any query or complaint you can contact at 18002091415 or email at tech [dot] support [at] newindia [dot] co [dot] in.
  • If you want to Know Your Customer Care Officers

Level 2:

  • You can lodge your complaint online through Council for Insurance Ombudsman (CIO) or Insurance Regulatory and Development Authority (IRDA)
  • you can also escalate to Insurance Ombudsman officers given below
    Sr.No. City Incharge Contact Details Email Jurisdiction
    1 Ahmedabad Shri. Collu Vikas Rao 079-25501201, 079-25501202, 079-25501205, 079-25501206
    bimalokpal [dot] ahmedabad [at] cioins [dot] co [dot] in Gujarat, Dadra And Nagar Haveli, Daman And Diu
    2 Bengaluru Mr. Vipin Anand 080-26652048, 080- 26652049
    bimalokpal [dot] bengaluru [at] cioins [dot] co [dot] in Karnataka
    3 Bhopal Shri. R. M. Singh 0755-2769201, 0755-2769202
    bimalokpal [dot] bhopal [at] cioins [dot] co [dot] in Madhya Pradesh, Chhattisgarh
    4 Bhubaneswar Shri. Manoj Kumar Parida 0674-2596461, 0674-2596455
    bimalokpal [dot] bhubaneswar [at] cioins [dot] co [dot] in Odisha
    5 Chandigarh Mr. Atul Jerath 0172-2706196, 0172-2706468
    bimalokpal [dot] chandigarh [at] cioins [dot] co [dot] in Punjab, Haryana (Excluding Gurugram, Faridabad, Sonepat And Bahadurgarh), Himachal Pradesh, Union Territories Of Jammu And Kashmir, Ladakh And Chandigarh
    6 Chennai Shri. Somnath Ghosh 044-24333668,044-24335284
    bimalokpal [dot] chennai [at] cioins [dot] co [dot] in Tamil Nadu, Puducherry Town And Karaikal (Which Are Part Of Puducherry)
    7 Delhi Ms. Sunita Sharma 011-23232481, 011-23213504
    bimalokpal [dot] delhi [at] cioins [dot] co [dot] in Delhi And Following Districts Of Haryana-Gurugram, Faridabad, Sonepat And Bahadurgarh
    8 Guwahati Shri. Somnath Ghosh 0361-2632204, 0361-2602205
    bimalokpal [dot] guwahati [at] cioins [dot] co [dot] in Assam, Meghalaya, Manipur, Mizoram, Arunachal Pradesh, Nagaland And Tripura
    9 Hyderabad Shri. N. Sankaran 040-23312122
    bimalokpal [dot] hyderabad [at] cioins [dot] co [dot] in Andhra Pradesh, Telangana, Yanam And Part Of Union Territory Of Puducherry
    10 Jaipur Shri. Rajiv Dutt Sharma 0141-2740363
    bimalokpal [dot] jaipur [at] cioins [dot] co [dot] in Rajasthan
    11 Ernakulam Shri. G. Radhakrishnan 0484-2358759, 0484-2359338
    bimalokpal [dot] ernakulam [at] cioins [dot] co [dot] in Kerala, Lakshadweep, Mahe-A Part Of Union Territory Of Puducherry
    12 Kolkata Ms. Kiran Sahdev 033-22124339, 033-22124340
    bimalokpal [dot] kolkata [at] cioins [dot] co [dot] in West Bengal, Sikkim, Andaman And Nicobar Islands
    13 Lucknow Shri. Atul Sahai 0522-2231330, 0522-2231331
    bimalokpal [dot] lucknow [at] cioins [dot] co [dot] in Districts Of Uttar Pradesh Including Lalitpur, Jhansi, Mahoba And Others
    14 Mumbai Ms Susmita Mukherjee 022-69038821, 022-69038823, 022-69038824, 022-69038825, 022-69038826, 022-69038827, 022-69038828, 022-69038829, 022-69038830, 022-69038831
    bimalokpal [dot] mumbai [at] cioins [dot] co [dot] in Goa, Mumbai Metropolitan Region (Excluding Navi Mumbai And Thane)
    15 Noida Shri. Bimbadhar Pradhan 0120-2514252, 0120-2514253
    bimalokpal [dot] noida [at] cioins [dot] co [dot] in State Of Uttarakhand And Several Districts Of Uttar Pradesh
    16 Patna Ms. Susmita Mukherjee 0612-2547068
    bimalokpal [dot] patna [at] cioins [dot] co [dot] in Bihar, Jharkhand
    17 Pune Shri. Sunil Jain 020-41312555
    bimalokpal [dot] pune [at] cioins [dot] co [dot] in Maharashtra, Areas Of Navi Mumbai And Thane (Excluding Mumbai Metropolitan Region)

Offices Contacts

Designation: Chief Manager

Sr.No. Head Office Contact No. Email
1 Agency / Broker Cell / Bancassurance, R And D, Claims Management 0333-22708333 suchitra [dot] r [at] newindia [dot] co [dot] in
2 Alternate Business Channel Dept. (Technical And It) 0681-22708681 va [dot] mulye [at] newindia [dot] co [dot] in
3 Aviation 0405-22708405 karthick [dot] kanaraj [at] newindia [dot] co [dot] in
4 Cmd Board Sectt. And Aviation 0263-22708263 jyoti [dot] bisht [at] newindia [dot] co [dot] in
5 Corp. Finance And Accounts 0309-22708309 r [dot] sheshadri [at] newindia [dot] co [dot] in
6 Corp. Finance And Accounts 0446-22708446 rs [dot] gupta [at] newindia [dot] co [dot] in
7 Corp. Finance And Accounts 0384-22708384 jugalkoshor [dot] jagani [at] newindia [dot] co [dot] in
8 Corp. Finance And Accounts 0542-22708542 bhaskar [dot] suvarna [at] newindia [dot] co [dot] in
9 Corp. Finance And Accounts 0478-22708478 nandbhushan [dot] mani [at] newindia [dot] co [dot] in
10 Corp. Finance And Accounts (Indirect Taxation - Gst/St) 0397-22708397 kiran [dot] gupta [at] newindia [dot] co [dot] in
11 Corp. Legal And Consumer Forum Cases 0592-22708592 anuja [dot] kumar [at] newindia [dot] co [dot] in
12 Customer Care (Grievance Cell) Central Public Information Cell 0306-22708306 p [dot] shobha [at] newindia [dot] co [dot] in
13 E.R.M. And Credit Insurance Risk Cell - tanvi [dot] hijris [at] newindia [dot] co [dot] in
14 Estate Officer 0416-22708416 Anjali [dot] mehrotra [at] newindia [dot] co [dot] in
15 Estate And Establishent Deptt/ Property Cell 0502-22708502 vinay [dot] kamble [at] newindia [dot] co [dot] in
16 Estate And Establishent Deptt/ Property Cell 0454-22708454 vandana [dot] kamath [at] newindia [dot] co [dot] in
17 Fire And Engineering (Claims) 0515-22708515 jayati [dot] roy [at] newindia [dot] co [dot] in
18 Fire And Engineering (Underwriting) 0237-22708237 s [dot] sumathi [at] newindia [dot] co [dot] in
19 Foreign Business Deptt. 0360-22708360 Sanjay [dot] bhatt [at] newindia [dot] co [dot] in
20 Foreign Business Deptt. - Stella [dot] bhise [at] newindia [dot] co [dot] in
For More Contacts Please Read

Vigilance Officer Contact Details

Designation: Chief Vigilance Officer
Email: cvo [at] newindia [dot] co [dot] in
Address: The New India Assurance Co. Ltd.
The New India Assurance Bldg., 87,
M G Road, Fort, Mumbai-400001.
Fax: 022-22700469

First Appellate Authority And Public Information Officers Contacts

Sr.No. Designation Contact No. Email Address
1 General Manager and First Appellate Authority 022-22708223 faa [dot] ho [at] newindia [dot] co [dot] in 87, M.G. Road, Fort, Mumbai, 400001
2 Chief Manager and CPIO 022-22708306 cpio [dot] ho [at] newindia [dot] co [dot] in 87, M.G. Road, Fort, Mumbai, 400001
3 Deputy General Manager 022-22708227 87, M.G. Road, Fort, Mumbai, 400001
4 Assistant Manager and Nodal Officer 022-22708386 rti [dot] ho [at] newindia [dot] co [dot] in 87, M.G. Road, Fort, Mumbai, 400001
5 Deputy General Manager and First Appellate Authority 079-26588490 faa21 [at] newindia [dot] co [dot] in 5th floor, Popular House, Ashram Road, Ahmeabad- 380009
6 Deputy Manager and CPIO 079-26553251, 9879773205 cpio21 [at] newindia [dot] co [dot] in 5th floor, Popular House, Ashram Road, Ahmeabad- 380 009
7 Deputy General Manager and First Appellate Authority 0755-4203251, 9874226682 faa45 [at] newindia [dot] co [dot] in Bhopal Regional Office, Block No 3, IInd floor, Paryavas Bhawan, Arera Hills, Bhopal-462011
8 Manager and Central Public Information Officer 9406670904 cpio45 [at] newindia [dot] co [dot] in Bhopal Regional Office, Block No 3, IInd floor, Paryavas Bhawan, Arera Hills, Bhopal-462011
9 Chief Regional Manager and First Appellate Authority 022-22660470, 9833322012 faa11 [at] newindia [dot] co [dot] in New India Bhawan, 34/38, Bank Street, Mumbai - 400023
10 Deputy General Managerand First Appellate Authority 9769063014 faa14 [at] newindia [dot] co [dot] in Mumbai Regional Office II, 2nd Floor, Jeevan Seva Bldg, S.V. Road, Santacruz(W), Mumbai - 400054
11 Regional Managerand CPIO 022-26633237, 9869121623 cpio14 [at] newindia [dot] co [dot] in Mumbai Regional Office II, 2nd Floor, Jeevan Seva Bldg, S.V. Road, Santacruz(W), Mumbai - 400054
For More Information Please Read

Internal Committee Details

Address

The New India Assurance Co. Ltd.,
#87, M.G.Road, Fort, Mumbai 400001.
Email: customercare [dot] ho [at] newindia [dot] co [dot] in

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Comments

for two wheeler insurance renewal

sir,
It have registered on your site after registering one box appearing and in that there is written fill up OLD Password, Fill up New password, then fill up confirm password.than submit, but i forgotten old password . so kindly request to you please send me old password so that i can renewal my bike insurance as soon as possible.

thanking you