Email

• customercare [at] maxbupa [dot] com (For General Query)

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Important Links

• Hospitals Locator
• Customer Support/Branch Locator

For Claims

• If you have any query related to claim process then you can contact at 18605008888.
• You can also contact to the nodal officers given below:
  

  Sr No.	Officer	Contact	Email
  1	Company Nodal Officer	0120-6940000	anurag [dot] singh1 [at] nivabupa [dot] com
  2	State Nodal Officer	8977597344	N [dot] Venkatesulu [at] nivabupa [dot] com

• You can also fill this Claim Form
• For more details about claim process please read

For Grievance Redressal

Level 1:

• If you have any query /complaint you can contact at the details given below:
  Ph: 18605008888
  Email: customercare [at] maxbupa [dot] com, (For General Query)
  seniorcitizensupport [at] nivabupa [dot] com (For Senior Citizens)
  Address: Niva Bupa Health Insurance Company Limited
  Logix Infotec Park, D-5, 2nd Floor,Sector-59,Noida
  Pin Code - 201301. Near Noida Sector 59 Metro Station
• You can also visit to the Branch Grievance Officers below:
  

  Sr.No.	Branch City	Contact No.	Address
  1	Gurugram HO	0124-6354900	Niva Bupa Health Insurance Company Limited, 3rd Floor, Capital Cyberscape, Golf Course Extension Road, Sector-59, Gurugram, Haryana - 122101
  2	Bangalore	9036059894	Niva Bupa Health Insurance Company Limited, Vaishnavi Silicon Terrace, 30/1, Hosur Main Road, Adugodi, Opp. Prestige Acropolis, Bangalore - 560095
  3	Bangalore 2	9743999318	Niva Bupa Health Insurance Company Limited, #646, 3rd cross, 2nd Floor, 7th main, CBI road HMT layout, R T Nagar, Bangalore , Karnataka - 560032
  4	Chandigarh	-	Niva Bupa Health Insurance Company Limited, 2nd Floor, SCO 84-85, Sector 8 C Chandigarh - 160009
  5	Chennai	9884722002	Niva Bupa Health Insurance Company Limited, Ampa Manor, 1st Floor, 107/2, Nelson Macknickam Road, Aminjikari, Chennai, Tamil Nadu - 600029
  6	Chennai 2	9600141345	Niva Bupa Health Insurance Company Limited, Door No. 45 and 47/5, First Floor, Facing The Road, "ODYSSEY TOWERS" First Main Road, Gandhi Nagar, Adyar, Chennai - 600020
  7	Pusa Road	9999597985	Niva Bupa Health Insurance Company Limited, Samyak Tower, 39 Pusa Road, 3rd Floor, WEA Karol Bagh, New Delhi - 110005
  8	Gurugram	9999995619	Niva Bupa Health Insurance Company Limited, 2nd Floor, SCO No - 391, Sector-29 Near Iffco Chowk Metro Station , Gurugram - 122001
  9	Jodhpur	9001494444	Niva Bupa Health Insurance Company Limited, 5th Avenue Building, Plot No.44/1 and 44/1A, PWD Colony, Jodhpur, Rajasthan - 342001
  10	Ludhiana	9888711911	Niva Bupa Health Insurance Company Limited, Unit no.3 Plot No.88, 2nd Floor Kunal Tower Mall Road Opp. AXIS Bank Ludhiana Punjab -141001
  11	Kochi	9562873344	Niva Bupa Health Insurance Company Limited, 3rd Floor Alapatt Heritage Building , MG Road Ernakulam Kerala -682035
  For more details about Branch Grievance Officers please read

Level 2:

• If your query is still not resolved then you can contact to the Insurance ombudman given below:
  

  Sr.No.	City	Contact No.	Email	Address
  1	Ahmedabad	079-25501201, 079-25501202, 079-25501205, 079-25501206	bimalokpal [dot] ahmedabad [at] cioins [dot] co [dot] in	Jeevan Prakash Building, 6th floor, Tilak Marg, Relief Road, Ahmedabad-380001
  2	Bengaluru	080-26652048, 080-26652049	bimalokpal [dot] bengaluru [at] cioins [dot] co [dot] in	Jeevan Soudha Building, PID No. 57-27-N-19, Ground Floor, 19, 19, 24th Main Road, JP Nagar, Bengaluru-560078
  3	Bhopal	0755-2769201, 0755-2769202 Fax: 0755-2769203	bimalokpal [dot] bhopal [at] cioins [dot] co [dot] in	Janak Vihar Complex, 2nd Floor, 6, Malviya Nagar, Opp. Airtel Office, Near New Market, Bhopal-462003
  4	Bhubaneswar	0674-2596461 , 0674-2596455 Fax: 0674-2596429	bimalokpal [dot] bhubaneswar [at] cioins [dot] co [dot] in	62, Forest Park, Bhubaneswar-751 009
  5	Chandigarh	0172-2706196 , 0172-2706468 Fax: 0172-2708274	bimalokpal [dot] chandigarh [at] cioins [dot] co [dot] in	S.C.O. No. 101, 102 and 103, 2nd Floor, Batra Building, Sector 17-D, Chandigarh-160017
  6	Chennai	044-24333668 , 044-24335284 Fax: 044-24333664	bimalokpal [dot] chennai [at] cioins [dot] co [dot] in	Fatima Akhtar Court, 4th Floor, Anna Salai, Teynampet, Chennai-600018
  7	Delhi	011-23232481, 011-23213504	bimalokpal [dot] delhi [at] cioins [dot] co [dot] in	Universal Insurance Building, Asaf Ali Road, New Delhi-110 002
  8	Guwahati	0361-2632204, 0361-2602205	bimalokpal [dot] guwahati [at] cioins [dot] co [dot] in	Jeevan Nivesh, Nr. Panbazar over bridge, S.S. Road, Guwahati-781001
  9	Hyderabad	040 -23312122 Fax:040-23376599	bimalokpal [dot] hyderabad [at] cioins [dot] co [dot] in	Moin Court Lane Opp. Saleem Function Palace A.C. Guards Lakdi-Ka-Pool Hyderabad -500004
  10	Jaipur	0141-2740363	bimalokpal [dot] jaipur [at] cioins [dot] co [dot] in	Jeevan Nidhi-II Bldg., Gr. Floor Bhawani Singh Marg Jaipur -302005
  11	Ernakulam	0484-2358759, 0484-2359338 Fax:0484-2359336	bimalokpal [dot] ernakulam [at] cioins [dot] co [dot] in	Pulinat Bldg., Opp. Cochin Shipyard M.G. Road Ernakulam -682015
  12	Kolkata	033-22124339 , 033-22124340 Fax :033-22124341	bimalokpal [dot] kolkata [at] cioins [dot] co [dot] in	Hindustan Bldg. Annexe, C.R. Avenue Kolkata -700072
  13	Lucknow	0522-2231330 , 0522-2231331 Fax:0522-2231310	bimalokpal [dot] lucknow [at] cioins [dot] co [dot] in	Jeevan Bhawan Phase-II Nawal Kishore Road Hazratganj Lucknow -226001
  14	Mumbai	022-69038821, 022-69038823, 022-69038824, 022-69038825, 022-69038826, 022-69038827, 022-69038828, 022-69038829, 022-69038830, 022-69038831 Fax:022-26106052	bimalokpal [dot] mumbai [at] cioins [dot] co [dot] in	Jeevan Seva Annexe S.V. Road Santacruz (W) Mumbai -400054
  15	Noida	0120-2514252 , 0120-2514253	bimalokpal [dot] noida [at] cioins [dot] co [dot] in	Bhagwan Sahai Palace Main Road Naya Bans Sector15 Gautam Buddh Nagar U.P-201301
  16	Patna	0612-2547068	bimalokpal [dot] patna [at] cioins [dot] co [dot] in	Lalit Bhawan Bailey Road Patna800001
  17	Pune	020-41312555	bimalokpal [dot] pune [at] cioins [dot] co [dot] in	Jeevan Darshan Bldg., C.T.S No.s195 to198 N.C.Kelkar Road Narayan Peth Pune -411030

  
  
• You can also lodge your complaint online through Insurance Regulatory and Development Authority (IRDA) or Council for Insurance Ombudsman (CIO) , Bima Bharosa

Download Forms

Address

Niva Bupa Health Insurance Company Limited.
3rd Floor, Capital Cyberscape, Sector-59,
Gurugram - 122 102, Haryana, India
Fax: 011-41743397

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