IVRS Menu
- Press 1- To check the status of order
- Press 2- To raise a return request.
- Press 3- To check the status of refund.
- Press 4- To cancel existing order.
- Press 9- For any other queries
Email
- support [at] nykaafashion [dot] com (For Enquiry Support)
Important Links
Returns/Refund And Cancellations
- If you have any query regarding product you can call 18002663333 (Mon-Sat, 10am-7pm) or email at support [at] nykaafashion [dot] com .
- You can return your product within 7 days of delivery .
- For returns, refunds will be issued after the product is picked up by the courier.
- You can cancel your orders within 24 hours through the App . After cancelling your order the refund will be processed within 3 business days.
- For more information, Please Read
Corporate Office
Nykaa Fashion Private. Ltd.
104, Vasan Udyog Bhavan, Sun Mill Compound,
Lower Parel, Mumbai 400 013.
Social Sites
Comments
Invalid phone number
PLEASE DO NOT CALL THIS PHONE NUMBER (1800 266 xxxx) AS THIS NUMBER DOES NOT BELONG TO THIS COMPANY.
IT BELONGS TO AN ELECTRONICS COMPANY.
Returned items and no refund for more than a month
Hi,
I purchased a dress on 5th Nov’22 and it being big was returned. I haven’t received the refund for more than a month now. No response to my query. The app shows the refund is not yet initiated . No one has even reached out when the ticket states that someone will reach out . What ever is stated in your website or app is incorrect and money is not refunded even though you have received the item back.
Please ensure the money is refunded immediately