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OlaMoney Customer Care Number 080-4665 6299

Updated on Friday, 18 February 2022 - 11:33am
Organization: 
All India Number(s): 
  • 080-46656299 (9 am-5 pm, Customer care)
Website: 
Official Website

Emails

  • care [at] zipcash [dot] in
  • support [at] olamoney [dot] com

Details required for solving the query

  1. Registered Mobile number
  2. Your device information: Phone Model, OS version
  3. Transaction ID if your query is related to transaction
  4. Screenshots if possible

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Important Link

Corporate Office

Regent Insignia, #414, 3rd Floor,
4th Block, 17th Main, 100 Feet Road,
Koramangala, Bangalore - 560 0346.
080-46656299

Social Sites

Also See: 
Paytm Customer Care No.
iCashCard Customer Care Number 1800 3006 1080
Airtel Money Customer Care Number 88000-12121
BHIM App Customer Care No. 1800 120 1740

Comments

Mon, 31/10/2022 - 2:04pm — Bandla Ravi Kumar (not verified)

Ola cab trip payment

Pl note I have availed the Ola cab trip in Sept 2022
from.madhavadhara to visakhapatnam Rly St.
In Visakhapatnam
Andhra Pradesh.

As there was some technical issue for p pay
Payment,

I have paid to the respective trip driver by p pay

Pl check ur business associate, the driver, if he collected the money.

And stop sending , pending bill , sms alerts to me

Fri, 23/09/2022 - 12:40pm — Shivani Rawat (not verified)

App showing recurrent issue of pending payment

I have already paid for my Ola fare but still it is showing pending bill on the app. I have dropped several mails regarding the same.

Mon, 06/02/2023 - 1:42pm — SANDI BALU SOLANKURE (not verified)

ola driver appa install issue

pls clear issue otop issue

Fri, 12/08/2022 - 5:46pm — Samad (not verified)

Already I paid 308/- payment by cash for driver, I have proof.

Already I paid this payment by cash 308/- and ola give me add to late fee charged then how it's showing to me postpaid again. Please resolve my issue.

Mon, 01/08/2022 - 10:55am — Najima Khanche (not verified)

Showing dues payment after cash payment

I already did a cash payment of ₹675 for mira road to Jogeshwari trip and in the app it is still showing payment is pending, I don't use ola postpaid anymore and ola is still charging me extra money after playing in cash

Fri, 01/07/2022 - 3:39pm — Ambika (not verified)

Double payment for rides

I paid payment of 4 rides by cash and only one ride by post paid which was automatically changed and Ola was charging me again again to pay and late fees also added in the bill why should I pay double payment for rides and there executive were so rude and message solve this issue as fas as you can

Fri, 24/06/2022 - 1:49pm — Rakesh Dubey (not verified)

Stop Postpaid Payment Service

I'm totally shocked... once i was paid amount to Autowala ... then why showing due payment notification in OLA app... this type foolish happen is facing since 2 time with OLA...
stop this kind of foolish business... & don't underestimate the customer & don't make a fool... if you are doing this type of business so you are a fraud & cheater... if you are a Cheater Fraud so why you are doing this type of a business... take a gun, sward, knife, or any kind of sharp & pointed things & start robbery... this type of business is suitable for you...
Shame Shame Shame...

Sat, 11/06/2022 - 5:33pm — Lakshmi (not verified)

Double payment

I have already paid in ride 270/- . Now ull asking to pay again by sending messages.

Mon, 11/04/2022 - 12:56pm — Ivan Gaye (not verified)

Double payment to ola driver via Paytm and cash

Transaction on Paytm was showing pending so I made cash payment also. After 2 day's Paytm payment went through and driver has not refunded my money.

Tue, 05/07/2022 - 9:14pm — Harsha bhat (not verified)

I paid extra payment

I paid through phone pay..then also driver take extra money from me..then driver realised but didn’t return my money…

Wed, 15/12/2021 - 10:01am — Shany (not verified)

Allready paid cash payment in drive

Please my clear payment I have already paid in drive Rs 323/- on ride

Thu, 16/06/2022 - 7:00pm — Suraj maldode (not verified)

Already I paid this peyment

Already I paid this peyment by cash then how it's showing to mi postpaid again.

Thu, 20/01/2022 - 10:33am — RADHISH (not verified)

Clear the dues

I have not taken a ride. Driver canceled the ride. Please clear my dues

Mon, 25/10/2021 - 8:56am — pratik mane (not verified)

Extrra charge

I get extra charge on ola and driver get cash payment and online payment I want my payment back

Sat, 01/01/2022 - 10:59am — Pramod (not verified)

Extra charge

This is worst app for services
1.extra charge ( without any mistakes)
2.everytime i have clear my payment still its showing in due state
3.customer care services very poor .you cant contact to them .

Wed, 09/09/2020 - 2:39pm — Mohd faisal (not verified)

I want to unblock my ola account

I want to unblock my account I can't book a cab because there is showing my account is blocked

Fri, 23/07/2021 - 7:23am — lakshmavva mugalyal (not verified)

Extra charged fare

Today morning I booked ola cab 23/07/2021

In my app it shown Rs.232
But in driver app it shown RS.648
Why it's like this and I paid RS.648
I want my money back and no one responding from your side

Mon, 09/08/2021 - 2:53pm — Akhlak khan (not verified)

Charged more money as shown on app before booking cab.

Sir
I booked a cab on 08/08/2021 and at that time fare was around 224 but after reached at destination driver device show 566 rs with toll even though I didn't cross any toll.
I paid 566 rs at that time.

So plz refund my unfair amount

Thank you

Sun, 23/08/2020 - 3:04pm — Anonymous (not verified)

Cash paid amount is always showing unpaid

Hi,

This Uday Prakash using OLA app with mobile no 8XXXXXXX08.
From last so many days am sending mail as your customer care number not working.
Whenever I am paying cash to driver it always showing pending. Kindly and why OLA started asking payment two times for single ride.
This is wrong strategy from OLA to harrase customers.

Regards,

Fri, 04/03/2022 - 8:55pm — Anonymous (not verified)

Paid amount showing as pending

Same here, even I am facing the same issue with my last trip and there is. I response from OLA and so not allowing further booking.

Now they have started a new option of postpaid wherein this old amount is shown as paid and an invoice is generated as postpaid:

Pls look into this…I am not going to pay a single penny for the ride for which I have already made the payment.

Regards

Sat, 08/02/2020 - 11:43am — B.Gopalakrishna nair (not verified)

Deactivate my post paid connection

ir/madam, requested to please deactivate my postpaid Ola money postpaid connection,from today onwards. If any dues for further applied, it is not any of my responsibility. Kindly take necessary actions for cancellation of postpaid services. Thank you.

Sun, 15/12/2019 - 12:54pm — Vijay (not verified)

Extra paid amt

Chitting ola,today morning booked that time showing 153rs but final amount chapter and collectted 290rs,that's why nobody booking in ola

Tue, 05/10/2021 - 9:28am — SRIDHAR K M (not verified)

Amount paid 2Times for Same Ride

I have paid two times for 2Rides kindly help me to get Resolution

Mon, 10/02/2020 - 12:14pm — Anita Singh (not verified)

Wrong fare charged

Cheating ola. Yesterday I have booked a ride for which showing me 373 rs but the driver charged me 1102. Ola is cheater that's why from today I will reject this app and will not refer other to make any ride by ola.

Sun, 15/12/2019 - 5:54am — शिव कुमार (not verified)

ओला मनी का उपयोग नहीं हो रहा है failed लिख रहा है

मैं ऐप का उपयोग नहीं कर पा रहा हूं और भुगतान नहीं कर पा रहा हूं क्योंकि ऐप को अस्थायी रूप से रोक दिया गया है क्योंकि मुझे पता नहीं है। क्या आप मदद कर सकते हैं?

Wed, 28/08/2019 - 1:33pm — Matangi Joshi (not verified)

Pending KYC, expiring Ola wallet money.

I have opted for KYC verification by agent. It has been 3 days since I opted for the verification and nobody has come to verify my documents. My Ola wallet is expiring on 31st August 2019, that is, 2 days later. I have pretty huge amount in my Ola wallet. Kindly arrange the visit soon or else help me select KYC verification in the cab.
Hoping for a quick response.

Sun, 07/07/2019 - 5:28pm — Anonymous (not verified)

KYC already done but not reflecting

Hi I had done my KYC by verification where in your executive showed up at my office checked the documents and he had informed me that it’s done it will be reflecting within 1 or 2 days . Now when I log in into my account it is still showing to update the KYC. Kindly check with your local office.

Thu, 16/05/2019 - 1:17pm — shivani (not verified)

Respected sir I had sent a

Respected sir
I had sent a mail earlier too
I had travelled by ola on 29th dec
The driver had charged me rs 672 and same amount was added to my postpaid ola account too.i would like to request you to please settle the amountso that i can clear the dues

Thu, 18/08/2022 - 10:51am — Shivanee Khotele (not verified)

Please solve my issues

same from me they are charging double money for a single ride

Wed, 01/05/2019 - 7:18pm — Abbasbahi Ismailbhai Dhuka (not verified)

Sir I have pay electricity bill, but transactions failed.

Sir I have pay electricity bill amount is debited in my bank accounts. But payment failed. I have pay electricity bill and used Ola money applications pay through phone pe UPI RS.204 but this payment is failed. So I requested to please help me and give me reply as early as possible

Tue, 30/04/2019 - 4:43pm — ANOuFRE (not verified)

AVOID OLA MONEY - THEY SEIZE YOUR MONEY - POOR CUSTOMER SERVICE

WHY OLA MONEY HAS THE WORST CUSTOMER SERVICE ON EARTH:

UNCLEAR REASON WHY TRANSACTION ID EGJH-xxxx-YFTI IS ON HOLD BY "THE CLEVER" STAFF FROM OLA MONEY EVEN AFTER I HAVE A PROOF OF PURCHASE THE MERCHANT REFUND THE PAYMENT FROM APRIL, 4TH.

1) ALWAYS FAIL TO PROVIDE ANY PIECE OF USEFUL INFORMATION, ONLY VAGUE ANSWERS
2) FAIL TO ANSWER ON TIME, I'VE BEEN DEALING WITH CUSTOMER SERVICE WITH MORE THAN ONE MONTH, NO ONE HONOR WHAT THEY WRITE NOR THE DATE OF RETURN
3) THEY HOLD THE PAYMENT ISSUED FROM THE MERCHANT REFUND, NO FURTHER INFORMATION FOR MORE THAN 1 MONTH, WHEN OF WHETHER THEY WILL REFUND ME
4) ALL THE CHANNEL FOR CONSUMER COMMUNICATION ARE UNRESPONSIVE OF BADLY MANAGED

PLEASE CANCEL MY OLA MONEY WALLET THEN KEEP THE BALANCE REMAINING AND ALL THE MONEY YOU SEIZED AS A PRIZE OF YOUR INCOMPETENCE !!

I JUST CALLED MY LAWER TO SUE YOU !!

Sun, 28/04/2019 - 12:46am — Roopa Bhonsle (not verified)

Deactivation of Ola postpaid money service

Sir/madam, requested to please deactivate my postpaid Ola money postpaid connection,from today onwards. If any dues for further applied, it is not any of my responsibility. Kindly take necessary actions for cancellation of postpaid services. Thank you.

Sun, 17/03/2019 - 9:12am — Savitharaj (not verified)

Cancellation postpaid services

Sir/madam, requested to pl cancel my postpaid Ola money postpaid connection, , from today onwards. If any dues for further applied, it is not any of my responsibility. Kindly take necessary actions to cancellation of postpaid services. Thank you.

Thu, 02/08/2018 - 11:43am — Ulhas Karkhanis (not verified)

Account freezed

I am unable to use the app and make payments as the app is temporarily stopped fpr reason not known to me. Can you help???

Sat, 13/11/2021 - 12:26pm — Harsh Vardhan (not verified)

Payment done by cash than show on 415.0 Rs.

I have already payment done by cash than show on Ola cab rider online payment of Rs. 415.0.

If payment already done.why show on online payment of Rs 415.0 charges.

Wed, 25/07/2018 - 5:35pm — Anonymous (not verified)

Ola money recharge - Axis Bank net-banking

I am unable to recharge Ola money by Axis bank net-banking. Please check.

Tue, 12/06/2018 - 4:10am — Anonymous (not verified)

OLA prepaid mobile cash code offer

Do you have any code for mobile prepaid recharge offer for payment made through ola money like cash back

Sat, 02/06/2018 - 10:25am — Aruj Goyal (not verified)

Basic KYC not done

I have faceing the problem with the money transfer to ola money wallet to my bank account I have done the full KYC as your requirement but I am not avail to withdraw my money from ola money wallet why?
Please solve my issue as soon as you can

Thanks
Aruj Goyal

Sat, 30/06/2018 - 6:48pm — Satyam Kumar (not verified)

Ola money transfer

Such problem are also related to me I am unable to send money to anyone

Tue, 29/05/2018 - 8:30am — Vishal khutarkar (not verified)

Credit limit

I have facing problem regarding wallet to bank trasfer and its urgent to trasfer money in my because i have some problem and i cant understand why my ola money account 98_______8222 which was not consider the KYC done. I dont know please help me and please solve my problem to transfer my wallet to bank account.
Please.

Thanks & regards
Vishal khutarkar

Sun, 06/05/2018 - 8:47pm — Saurabh (not verified)

Money trasfer

I have facing problem regarding wallet to bank trasfer and its urgent to trasfer money in my because i have some problem and i cant understand why my ola money account 70××××××48 which was not consider the KYC done. I dont know please help me and please solve my problem to transfer my wallet to bank account.
Please.

Thanks and Regards
Saurabh