Panasonic India Customer Care No. 1800 103 1333

Organization: 
Toll free Number(s): 
  • 1800 103 1333 (Customer support)
  • 1800 108 1333 (Alternate Customer support)
  • 1800 102 8989 (Mobile Handset Only, 10am-7pm)
  • 1800 419 0373 (Business Products)
All India Number(s): 
  • 97299 00200 (Welding Equipment)
  • 74969 57551 (Digital Factory solution)
  • 99101 14351 (SMT (FA))
  • 93112 11333 (WhatsApp Support)

IVRS Menu

18001031333
  • Press 1 : If you are a dealer.
  • Press 2 : If you are a customer.

Emails

  • helpline [at] in [dot] panasonic [dot] com (Customer support)
  • mobile [dot] support [at] in [dot] panasonic [dot] com (Mobile Handset Customer Care)
  • psfsin [dot] enquiry [at] in [dot] panasonic [dot] com (General Query)
  • Service [dot] head [at] in [dot] panasonic [dot] com (Escalate Customer support)

Install App

Important Links

Factory Address

Panasonic Smart Factory Solutions India
(Division Company of Panasonic India Pvt Ltd)
Unit D, Village Bid Dadri, Tehsil and
District: Jhajjar-124103, Haryana, India

Head Office

Panasonic Smart Factory Solutions India
(Division Company of Panasonic India Pvt Ltd)
12th Floor, Ambience Tower I, Ambience Island NH-8,
Gurgaon, Haryana-122002, India
Phone : 0124-4751300

Registered Office

No. 88, 6th Floor,
“ SPIC building Annexe”
Mount Road, Guindy,
Chennai-600032

Social Sites

Comments

Panasonic faulty product(ac 1.5 ton )

I purchased panasonic 1.5 ton split ac from patra electronics,bargarh on 18 th may 2024. They installed it on 19th. It was making some strange noise and on 20th it stopped working. I registerd for repairin on 22nd may and on 24th panadonuc checked it and found that indoor motor is faulty. They requested to replace the motor on the same day and its 3rd june when i nrarby contacted panasonic service centre they are telling that they have not received the parts. My whole summer went with out using ac due to panasonic faulty product. Do not ever buy panasonic cheap quality product

Install A.C

Dear Panasonic Team,

I have purchased Panasonic 1.5 ton AC 20 days ago, after installation of AC, water leakage problem started in indoor. After several complaints, an engineer came and said that the person who had installed the AC had done something wrong. He has fitted the drainpipe wrongly.
The overall result is that Panasonic company service is very bad , No proper response from the entire Panasonic team. I suggest everyone to please do not buy Panasonic electronic items.

For Service : -*
For Response : -*

Regards
Vikas Shrivastava
Faridabad

Really Really very bad

Really Really very bad service very bad product

Fraud case of service

Hi,
My mother called your agent named Ashwini Pal (6290145XXX) & (9073707XXX) to repair my Panasonic refrigerator. in kolkata(entally police station)
He completed the job and also said he can repair the air conditioner as well.
he took Rs 5000 online and took parts of ac promising he will repair it .
The transaction took place in kolkata on 6th July 2023, its been more than a month he has still not showed up.
I have intimated about this fraud in the local police station in entally too.
The police has reported the general diary and called him up to return the amount, till this date he has still not returned the money.

Please let me know if you have any idea about this fraud going on with your customers, if you do, then i will file a case against Panasonic too in few days. if this person is not inspected about this transaction .

mob -8939191XXX

Thanks
Sarfaraz

Poor product quality

I purchased 42 inches smart TV in 2018 and only after 4 years TV screen is black out which shows poor quality of the product. It seems that product of Panasonic are not value for money and will never go for Panasonic product in future.
Thankyou

cordless phones

Could you please explain the difference between Cordless Phones Model Nos : KX-TG 3712 SX and KX-TG 3711 SX (both dual phones? Apart from the technical details relevant to the customer, the price difference may also please be indicated if possible, to enable informed choice to be made by a customer

ac service and cooling issue

here is my complaint R230520575203
I am very upset and surprise to about service of panasonic.. my ac not completed one year and having cooling problem.

After so much followup and calls on one is responding and fixing the issue.

My humble request to all please dont buy panasonic product. there product and services are very bad. its just a wast of money. i spent 47000 rupees last year in ac and this year it just a fan.

I called service center people even so called area sales manager but either their numbers are out of service and not responding calls.

Suresh
my mobile number is 78381221xx and 87448221xx

Panasonic washing machine sound problem

My panasonic washing machine model no naw70g4 not working properly please send any one repair mechanic at my home hanumanpur mughalsarai dist chandauli

Demo Required for newly purchased Panasonic Refrigerator

After several reminder on service center no one Technician visited for demo

Panasonic tv

I have purchased a lcd tv of Panasonic but now it's speaker not working trying so many times at tollfree and via email but no response. They told me. Speaker is out of stock. The representative at Pataparganj service center is having no sense. How to talk to customers. Even she don't have basic idea about the tv.
They collect service charge around 350-400 but they have no solution.

Tv without speaker is the great idea of Panasonic.

Don't but it's waste of money no one hear you once you bought.

Led

LED ripering props

Led light 150W repairing

Dear sir medam please request accept LED light 150w repairing

Thanks for the address of

Thanks for the address of Panasonic and the helpline number but I haven't check them if they are valid/working.

Any application does not install from my device

Koi v application mere device se install nahi ho Raha hai kya karun

Recently purchased a TV which

Recently purchased a TV which is not working properly display is not working after attending complaint by your person it's still not working now condition is it's not working not switched on ..so please replay the unit on urgent basis ..

Worth service by Panasonic ..

poor quality

I bought split air conditioner of panasonic on 7/4/2022 the pcb of AC got damaged after one year i complained then 7-8 days time was given that your pcb will be changed 7-8 days in this hot summer How can anyone live without AC, I am regretting taking Panasonic AC, such a bad quality, it did not work properly even for 1 year, my old Voltas AC is working very well for 8 years and yours got damaged in 1 year.

To know the extended guarantee is genuine after one year

Dear Sir/Madam,
Today evening 9th May 2018,
I have bought a TV Panasonic TH-32ES480DX from SARGAM Electronic, A-21, Opp. Metro Pillar No.-403, Vishal Enclave, Rajouri Garden, New Delhi-110027.
While selling the salesman promised that even after one year of this purchase, Company will repair the set or replace every parts which will not be worked properly and they will not charge any amount like visiting charge/repair/replacing every part, if any,

Sir/Madam, I want to know the Panasonic company will be responsible or shopkeeper will be responsible or they are cooking a story for that.

Please, give me the right answer faithfully,
Waiting for your best & positive response,
Thanks,
Regards,
Hemant Kumar
FC-121, Tagore Garden, New Delhi-110027, Ph.:xxxxxxxxxx, email: wideanglehemant [at] gmail [dot] com

Difference between two Panasonic split ac models

Will you please email me or call me and let me know the detailed specifications of two of your split ac inverter airconditioners, particularly pointing out the differences? Is it necessary to use a voltage stabiliser ahead of such airconditioners? The models are-

CS/CV-SC24SKYS.