Email
- fastag [at] paytm [dot] com (For General Query)
Important Link
Missed Call/SMS Service
- FASTag balance enquiry through missed call - Dial 8884333331 from your registered mobile number.
Grievance/Complaints
- In case of any complaint or query pertaining to any Transaction/s, the tag member may contact either by calling on customer care at 18001204210
- If your FASTag lost/Stolen Or complaint is regarding of any incorrect amount debit, call the toll free number given above
NHAI/IHMCL/MORTH has launched 1033 helpline number for addressing NETC FASTag complaints related to Toll Plaza. You can simply dial 1033 from Mobile/Landline for the following issues:
- Toll Plaza not accepting FASTag
- Toll Plaza not able to read FASTag
- Toll Plaza not supporting monthly pass
- Other Toll Plaza level complaints.