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Pune Metro Rail Contact No. 1800 270 5501
Updated on Friday, 3 January 2025 - 12:43pm
Organization:
Govt of Maharashtra Toll free Number(s):
- 1800 270 5501 (For Customer Support)
All India Number(s):
- 020-2986 0928 (BSNL No - For Customer Support)
- 022-2605 1074 (For Contact Support, 10:30am -6:30pm)
- 9420 101 990 (WhatsApp Support For E-Ticketing)
- 80 3500 4500 (HDFC One Pune Card Helpline No.)
Website:
Official Website Emails
- customercare [dot] pmrp [at] mahametro [dot] org (For General Query)
- mail [dot] pune [at] mahametro [dot] org (For Contact Support)
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Important Links
SMS Service
- SMS 'Hi' to 9420101990 for E-Ticket Booking.
For One Pune NCMC Card Query
- You can get One Pune Card by filling the Form, or you can contact to the customer helpline number at 022-450008000.
- You will recieve SMS of Reference number through which you can get your card from your nearest Pune Metro Station.
- In case of Lost Or Stolen Card You can contact to the customer helpline number.
- For more related query you can visit here.
For One Pune Vidyarthi Pass Query
- You can get One Pune Card by filling the Form, or you can contact to the customer helpline number at 08-35004500.
- In case of Lost Or Stolen Card You can contact to the customer helpline number.
- For more related query you can visit here.
Officers Contact Detail
| Sr. No. | Official | Designation | Service | Contact |
|---|---|---|---|---|
| 1 | Shri. Kalyan Vidhate | Assistant Manager (Traffic Regulation And Control) | PCMC To District Court (UG) | 9923044953 |
| 2 | Shri. Vijay Bhosale | Supervisor (Traffic Regulation And Control) | CCTV Control Room | 9923434814 |
| 3 | Sushma Prabhu | Managing Director | 022-26051072, 020-29707192 |
PIO/Appellate Authority Contact
| Sr. No. | Name | Designation | Contact |
|---|---|---|---|
| Appellate Authority | |||
| 1 | Shri. Rajesh Jain | AGM (Planning) | 020-29702496, 020-29702310, 020-29702950 |
| Public Relation Officer | |||
| 2 | Shri. Mihir Kulkarni | DGM / Planning | 020-29702496, 020-29702845 |
| 3 | Dr. Hemant R Sonawane | Executive Director (Rolling Stock, Admin, PR), Chief Vigilance Officer | 020-26051072 hemant [dot] sonawane [at] mahametro [dot] org |
Offices Address
| Sr. No | Office Address | Contact | Address |
|---|---|---|---|
| 1 | Maharashtra Metro Rail Corporation Pune Office | 020-26051072, 020-26051074 | A2, A3 Block District Court Interchange Metro Station Nyaymurti Ranade Path, ShivajiNagar, Pune - 411005 |
| 2 | Office Of Director (Works), Director (Strategic Planning) Director (Operations And Maintenance) Maharashtra Metro Rail Corporation Pune Office | 7410004068, 7410004067 | A2, A3 Block District Court Interchange Metro Station Nyaymurti Ranade Path, ShivajiNagar, Pune - 411005, |
| 3 | Office Of Executive Director (Reach - 1 And Reach - 2), Executive Director (Signal) | - | GM (Safety, O And M) CPM (Telecom), ACPM (AFC) Sr. No. 468,469,470, Behind PCMC Hospital, Phugewadi Octroi Naka, Near Sai Service Center Pune-411012. |
| 4 | Office Of Executive Director(System), CPM (Rolling Stock) | - | GM (Planning And Design), CPM (UG) Block No. A43 FGSG Near District Court, Next To Kamgar Putala Vasahat, Shivaji Nagar, Pune- 411005. |
| 5 | Office of CPM (UG) | - | Sr. No. 24, Deccan College, Yerawada, Pune - 411001 |
| 6 | Office Of CPM (UG-1) | 020 - 48618700 | Snehaganga Building , Near Shankar Peth Road, Swargate,Pune- 411037 |
| 7 | Office Of CPM (Stations) | 020 - 25422881 | 1st Floor Sankala Arcade , Opp. Lgu Badhu, Nal Stop, Pune-410004 |
| 8 | Office Of CPM (Reach-3) | - | 207-216 Shankar Parvati Chambers , Near Ganpati Temple, Pune - 411001 |
| 9 | Office Of CPM (UG-2) | 020-68281122 | GM (Safety, O And M) Sr No. 24, Deccan College Yerawada, Pune - 411001 |
| 10 | Office Of CPM (Depot) | - | Agriculture College, Near Sakhar Sankul, Narveer Tanaji Wadi, Shivaji Nagar Pune - 411005 |
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