RailTel Corporation India Limited Contact No.

Toll free Number(s): 
  • 1800 11 7245 (For RailTel NOC)
  • 1800 1039 139 (For Rail Wire)
IVRS Menu: 1800 117 245
IVRS Menu : 1800 103 9139
  • Press 1: For FBNS and internet services
  • Press 2: For least line services
  • Press 3: For telepresence services
  • Press 4: For data central services
  • Press 1: For RailWire Broad Band
  • Press 2: For Railway Station Wifi

Email

  • info [at] railtelindia [dot] com (For Contact Support)

Install App

Important Links

Regional Offices Contacts

Sr No. Region Contact Details
Eastern Region
1 Kolkata (Regional Office) RailTel Corporation of India Ltd.
Eastern Region, 19th Floor, Aurora Waterfront
Building, Plot no. 34/1, Block -GN, Sector - V,
Salt Lake City, Kolkata -700091, West Bengal.

Contact No.: 033-44041499
Fax: 033-44041499
2 Bhubaneswar (Territory Office) RailTel, 1st Floor, Annex Building, B Block, RailVihar,
Chandrashekharpur, Bhubaneswar -751023
3 Guwahati (Territory Office) RailTel, 3rd Floor,Ramanand Tower(Federal Bank
Building,Opposite Hotel Nandan), G S Road,
Palton Bazzar, Guwahati-781007, Assam
4 Patna (Territory Office) RailTel, 2nd Floor, Telecom Hub, Patna, Near
Rri Building, Karbigahia End Of Patna Jn ,
Pin-800001,Bihar
5 Ranchi (Territory Office) RailTel, Opposite Ranchi Railway Station, P.O
- Chutia, Ranchi, Jharkhand 834001
6 Raipur (Territory Office) RailTel, Wireless Colony, Old MW Building,
SEC Railway, Bilaspur, Chhattisgarh 495004
7 NJP (Territory Office) RailTel, Telecom Complex, Beside Siliguri
Junction, RPF Thana, P.O.-Pradhanagar,
Dist: Darjeeling, West Bengal 734013
Northern Region
8 New Delhi (Regional Office) 6th Floor, IIIrd Block, Delhi Technology
Park, Shastri Park, Delhi-110053

011-22185933, 011-22185934,
Fax: 011-22185978
9 Chandigarh (Territory Office) Microwave Complex, Railway Telephone Exchange
Railway Station, Chandigarh - 160102
10 Lucknow (Territory Office) Railtel, Exchange Building, 1st Floor, DRM Office,
NE Railway, Ashok Marg, Hazratganj, Lucknow-226001
11 Jaipur (Territory Office) Microwave Tower Complex , Railway Colony
Ganpati Nagar, Jaipur-302006
12 Prayagraj 2nd floor, Microwave building, Microwave tower
campus, behind DRM office, smith road,
prayagraj- 211001
13 NCR Territory Northern Railway Microwave Complex, 2 nd Floor
Thompson Road Railway Colony, near New Delhi
Railway Station, New Delhi - 110002.
14 Delhi (Regional Office) 6th Floor, 3rd Block, Delhi Technology Park,
Shastri Park, Delhi-110053
15 CNOC/NOC (New Delhi) 6th Floor, Block III, Delhi IT Park,Shastri Park,
New Delhi-110053

011-22185933, 011-22185934,
Fax: 011-22185978
Southern Region
16 Hyderabad (Regional Office) 1-10-39 to 44, 6A, 6th Floor, Gumidelli Towers,
Begumpet Airport Road, Opp. Shoppers Stop,
Hyderabad- 500 016

Contact No.: 040-27788000
Fax: 040-27820682
17 Chennai (Territory Office) No. 275E, 4th Floor, E.V.R. Periyar High Road,
Office of the Chief Administrative Office, Southern
Railway, Egmore, Chennai - 600008

Contact No.: 044-26481271
Fax: 044-26481272
18 Bangalore (Territory Office) RailTel, , 6/1, 12th Main, Vasanth Nagar,
Opp mount Carmel College gate 1 Road,
Bangalore - 560052

Contact No.: 8022353448
19 Ernakulam (Territory Office) 1st Floor, Eastern Entry Tower,
Ernakulam South Railway Station,
Kochi - 682016.
20 Vijaywada (Territory Office) RailTel, 3rd floor, Microwave station, DRM
Compound, SCR, Vijayawada- 520001
Western Region
21 Mumbai (Regional Office) RailTel, Western Railway Microwave Complex,
Senapati Bapat Marg, Mahalakshmi, Mumbai-400013

Contact No.: 022-24923907
Fax: 022-24923913
22 Bhopal (Territory Office) RailTel, Plot No. 17, 1st Floor, Near Shahpura
Thana, E-8 Extension,Raghunath Nagar,
Bhopal( Madhya Pradesh ) Pin 462039

Contact No.: 0755-2428644
23 Ahmedabad (Territory Office) 15th Floor, GIFT Tower-1, Road-5, Zone-
5C,GIFT City, Gandhinagar, Gujarat-382355.

Contact No.: 01242714000
24 Nagpur (Territory Office) RailTel, 417,418 - 3rd Floor, SEC Rly
DRM Office, Kingway, Nagpur 440001

Regional Offices Management Contacts

Sr No. Designation Email
Eastern Region
1 Principal Executive Director/Eastern Region zakir [dot] siddiqui [at] railtelindia [dot] com
2 General Manager/Project ritendumaiti [at] railtelindia [dot] com
3 Joint General Manager/RailWire/ER prakash [dot] ratray [at] railtelindia [dot] com
4 Joint General Manager (Territory Manager)/Guwahati amitabh [at] railtelindia [dot] com
5 Joint General Manager (Territory Manager)/Kolkata singhnk [at] railtelindia [dot] com
6 Group General Manager (Territory Manager)/Bhubaneshwar pkchand [at] railtelindia [dot] com
7 Sr. Deputy General Manager (Territory Manager)/Patna arbindk [at] railtelindia [dot] com
8 Joint General Manager (Territory Manager)/Ranchi ashishsoni [at] railtelindia [dot] com
9 Sr. Dy. General Manager/Finance sanjayjain [at] railtelindia [dot] com
10 Sr. Dy. General Manager / Projects susmita [at] railtelindia [dot] com
11 Sr. Dy. General Manager / O and M sanjeevkumar [at] railtelindia [dot] com
12 Sr. Dy. General Manager / Mktg abhishekmani [at] railtelindia [dot] com
13 Sr. Dy. General Manager / Railwire and Mktg pradeepkumar [at] railtelindia [dot] com
Northern Region
14 Principal Executive Director/NR jagdeep [at] railtelindia [dot] com
15 Executive Director/Mktgd TM/JP chandelrp95 [at] railtelindia [dot] com
16 Group General Manager/Tech/ NR/ RCIL aditya [dot] mangal [at] railtelindia [dot] com
17 Group General Manager (POM) / NR /RCIL dpgarg [at] railtelindia [dot] com
18 General Manager and TM/ Delhi NCR ashwani [at] railtelindia [dot] com
19 General Manager/Mktg/NR pushpenderkumar [at] railtelindia [dot] com
20 Joint General Manager/Implementation dharmendrak [at] railtelindia [dot] com
21 Joint General Manager/NTP rahul [at] railtelindia [dot] com
22 Joint General Manager/Finance rkmehra [at] railtelindia [dot] com
23 Sr. Dy. General Manager and TM/ Prayagraj deepak [at] railtelindia [dot] com
24 Sr. Dy. General Manager/Mktg. / Lucknow vkushwaha [at] railtelindia [dot] com
25 Sr. Dy. General Manager and TM / Delhi nitinhundet [at] railtelindia [dot] com
26 Sr. Dy. General Manager/O and M dharminder [at] railtelindia [dot] com
27 Sr. Dy. General Manager/Implementation hrsingh [at] railtelindia [dot] com
28 Sr. Dy. General Manager/Tech nagendrasingh101 [at] railtelindia [dot] com
29 Sr. Dy. General Manager. abhishek [dot] kumar [at] railtelindia [dot] com
30 Sr. Dy. General Manager/Proj priti [at] railtelindia [dot] com
31 Sr. Dy. General Manager/O and M/LKO anandsrivastava [at] railtelindia [dot] com
32 Sr. Dy. General Manager/Jammu vikas [at] railtelindia [dot] com
33 Sr. Dy. General Manager/MPLS/NOC bharat [at] railtelindia [dot] com
34 Sr. Dy. General Manager/Finance neha [at] railtelindia [dot] com
35 Sr. Dy. General Manager/Finance manojsharma [at] railtelindia [dot] com
Southern Region
36 Principal Executive Director/Southern Region kmr [at] railtelindia [dot] com
37 Executive Director/ SB vasu [at] railtelindia [dot] com
38 Group General Manager/General Admin/Secundrabad shailendra [dot] singh [at] railtelindia [dot] com
39 General Manager/ TM/ SBC kumar [at] railtelindia [dot] com
40 GM/TM/SC and BZA anoop [at] railtelindia [dot] com
41 Joint General Manager/ Marketing vikrantk [at] railtelindia [dot] com
42 Jt.GM/Projects jkmishra [at] railtelindia [dot] com
43 TM/Jt.GM/ERS pazhani [at] railtelindia [dot] com
44 Sr. Dy.General Manager/Projects mmuralikrishna [at] railtelindia [dot] com
45 Jt.GM/DC sanjeeva [at] railtelindia [dot] com
46 Jt.GM/NOC asprao [at] railtelindia [dot] com
47 Sr. Dy.General Manager/Projects ravi [dot] verma [at] railtelindia [dot] com
48 Sr. Dy.General Manager/Mktg niravvaghela [at] railtelindia [dot] com
49 Sr. Dy.General Manager/Tech-Mktg sdusa [at] railtelindia [dot] com
50 Sr. Dy. General Manager/Finance grangasai [at] railtelindia [dot] com
51 GGM/PoM kalyanraju [at] railtelindia [dot] com
52 GGM/ Rly prakash [dot] nitin [at] railtelindia [dot] com
53 Sr.DGM/Finance bravikumar [at] railtelindia [dot] com
Western Region
54 Principal Executive Director / Western Region vinod [dot] agarwal [at] railtelindia [dot] com
55 Executive director /Territory Manager - Bhopal and Nagpur pavan [at] railtelindia [dot] com
56 Group General Manager/Projects and Territory Manager/Ahmedabad, Mumbai sharad [dot] sharma [at] railtelindia [dot] com
57 Group General Manager/Marketing santosh [dot] parage [at] railtelindia [dot] com
58 General Manager/O and M/Bhopal ankit [dot] saraf [at] railtelindia [dot] com
59 General Manger/Projects mikhilkarekar [at] railtelindia [dot] com
60 Joint General Manager/Finance ntjoshi [at] railtelindia [dot] com
61 Joint General Manager /Mumbai rajendra [dot] malakar [at] railtelindia [dot] com
62 Sr. Deputy General Manager/Marketing/Bhopal anandnkn [at] railtelindia [dot] com
63 Sr. Deputy General Manager/ Railway Projects girishkekre [at] railtelindia [dot] com
64 Sr. Dy. General Manager/Finance s [dot] nabar [at] railtelindia [dot] com
65 Sr. Deputy General Manager/Projects s [dot] mahobiya [at] railtelindia [dot] com
66 Sr. Deputy General Manager/NOC mukesh [at] railtelindia [dot] com
67 Sr.Deputy General Manager/ O and M and F and I angadprasad [at] railtelindia [dot] com
68 Sr.Deputy General Manager/ Ahmedabad h [dot] darji [at] railtelindia [dot] com
69 Sr.Deputy General Manager/Admin mandeepsahni [at] railtelindia [dot] com
70 Sr. Deputy General Manager/Marketing/Mumbai viplovmishra [at] railtelindia [dot] com

Vigilance Contact Details

Contact No.: 011-22900600
Fax: 011-22900699
Address:- RailTel Corporation of India Ltd.,
Plate-A, Floor 6th, Office Block-2, East Kidwai
Nagar, New Delhi - 110023

Network Operating Center (NOC) Contacts

S.No. Center Location Contact No. Other Helpdesk No. Email Address
For query/complaints regarding Data Network (MPLS/NGN)
1 New Delhi-CNOC

011-23220500, 011-23220504,
Fax: 011-23233027

011-23230345,
011-23230380,
011-65358542
mplshelpdesk [at] railtelindia [dot] com (For MPLS) ,
ngnnoc [at] railtelindia [dot] com (For NGN)
3rd Floor, Microwave Complex,
Thomson Road, New Delhi-110002
For query/complaints regarding Transmission Network (SDH)
2 New Delhi-NOC 011-23236402, 011-64729465,
Fax: 011-23233027
011-23236406,
011-64729465
noc [dot] delhi [at] railtelindia [dot] com,
helpdesk [dot] delhi [at] railtelindia [dot] com
RailTel Corporation of India Ltd.
3rd Floor, Microwave Complex,
Thomson Road, New Delhi-110002
3 Kolkata-NOC
033-22138653, 033-22138654
  noc [dot] kol [at] railtelindia [dot] com 14, Strand Road, Kolkata-1
4 Secundrabad-NOC Toll Free: 18004252979
Phn No.: 9866247960, 9701300091
  nocsc [at] railtelindia [dot] com RailTel Corporation of India Ltd.
2nd Floor,B-Block,Railway Nilyan,
South Central railway Hqr.
Secundrabad-500071
5 Mumbai-NOC 022-24950004,
022-24950008
022-24950023,
022-24950028,
9004444153
noc [dot] mumbai [at] railtelindia [dot] com 1st floor, Wester Railway MW complex
Senapati Bapat Marg Mahalaxmi Mumbai,

CPIO/APIO Contact Details

Contact No.: 011-22900600
Fax No.: 011-22900699
Address: NBCC Building, Office Tower-2, 6th Floor,
Plate-A, East Kidwai Nagar, New Delhi-110023

Office Address

Sr No. Office Contact No. Address Fax No.
1 Registered/ Corporate Office 011-22900600 Plate-A, 6th Floor, Office Block Tower-2,
East Kidwai Nagar, New Delhi-110023
011-22900699
2 Gurugram Office 0124-2714000 143, Institutional Area, Sector-44,
Gurugram - 122003, NCR (India)
0124-4236084

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Comments

Railwire network issue for last 20 days

Respected sir please help me sir