Hello, i have been facing vibration issues with my meteor after last free servicing, numerous visits to the workshop have yeilded no results, they say it's normal, but i have been riding it for one and a half year, i know how it was before and how it is now. My registration no is ML 05 V 9730.i was a proud owner of this machine but now i am thinking of selling it. Please suggest

Dear Royal Enfield,

I having a Meteor 350 having a complaint of Battery Symbol on instrument cluster, This Complaint has not been solved from January 2022. On this problem I have visited the service center many times and stranded on road many times and after serviceing placed a test for 4days for a trial. And I have changed the 8 fuse (Charging to battery). This many times visiting a service center is shame for me as a Royal Enfield owner Literally I have no words to say. I was standing on a road with my family with this problem.
That was the First time I felt so sad to buy a Royal Enfield.

Bike No. AP39JK1177.

Dear management
I purchase a bike on 7 Mach 2020 and only after few days l m facing so much problems in this bike like problem in break,salfe,engine,battery etc...and than I call to the customer Care and he transfer my call to the dealership G.R.Motor chas(bokaro)from where i purchase this bike,but i don't get any response that time and after one month he respond on my call and told me that,OK sir we repair your bike and after one week you take your bike in good condition but after the service only after one or two week I m facing the same problem again and now a really frustrated with your service and I don't want this bike please take your bike and refund my money back or you have to exchange this bike.

I am Bike booked 3 months later Paid in 1,93,000 full Amount I waiting for months but Bike in Not coming why reason

जब से मैं servicing कराया हूँ तब से bike में pick up, millege, self start काम नही कर रहा है।
Sukhmani motor
Zero mile, pahadi
Patna,bihar

I have new bike purchase engine problem
2-3 km ride bike clocking sound pls help

I have purchased classic 350 CC in the month of Apr 2019. Vehicle has completed his second service in the month of Jul 2019. After second service side mirrors internal coating got damaged and developed dark black spot on both mirrors. Please reply why its coating got damaged in a short duration. Vehicle of so good quality and accessories of this sub standard not at all accepted. And also do needful to replace the mirrors.

1. This is regarding Mr. Narsing one of your executive working in Royal Enfield Showroom/ Service Centre, H No. 37/93/212, Opaco Complex Neredmet , Madhura Nagar Colony , Ramakrishnapuram, Hyderabad, Telangana - 500056.

2. Many a times i have called him regarding CSD prices and for other detail on bikes, he just dont know anything about bikes, he makes excuses and replies that he will call back in few mins, he neither calls back nor lifts the call when we call, and from few days he asks someone else to lift the phone and he says that "Mr. Narsing is busy with customers, pl call back after some time", and this has happened many a times

3. Sorry to say this if you have executives like this, then obviously we prefer and also prefer others to go to other showroom and have to respond on this kinda feedbacks.

4. Request you to take action on this and reply back.
Thanking You

I have purchased Royal Enfield Bullet Standard 350 in March 2018 from Mewla Maharjpur Faridabad showroom. After few days i got 2 problems in my bike. I heard irritable sound in handle. Beside this i have an issue of missing. On first service, i told about this problem in agency but they didn't do anything. After that i told in 2nd,3rd,4th service again... They always said we will fix this but they nothing do. Even on 5th service which was paid service again i told my problem, they charged me 100 rupees for cleaning carburetor with aome chemical. But again i am facing same problem with that. Really i am very disappointed with his service. That sound embarrassed me. Please try to solve my problem as soon as possible.
Thank you

bhai mane peechle mahine bike li ti or usme vibration clutch sound self barring sound aa rhi h outer delhi motorcycle service centre mai bike khadi h unse problem findout ho nahi paa rhi h to CEO sir Mr. LAAL saab asi bike deni band kro or royal enfield kaa naam bdnaam na karo.
me consumer court m case daal rha hu.

It's been just 15 days since I have purchased RE SIGNALS 350 from "Kings Autoriders Baner-Pune" and in this span of 15 days I had to visit the showroom and service center 4 time due to one or the other problems.

1. On the day of delivery I found that the fuel tank has scratches on it and I had to replace it twice as the replaced tank also had color defects.

2. Unfortunately for showroom and fortunately for me I found PDI checklist which showroom need to ensure for quality before bike delivery was totally empty and no PDI check has been done before delivery.

3. On very 3rd day after purchasing bike the handle bar started shaking and I had to go to showroom again.This time after keeping bike in service center for around half a day I was called that bike is ready and I can take it back.

4. again after 2-3 days the handlebar started shaking and I had to go to service center for 3rd time in just 10 days, now this time I got he bike back and told that we have replaced the front wheel and the problem will not happen again.

5. just yesterday I got the bike back after changing the front wheel and today I found that handle bar is still shaking.

ALL I WANT TO KNOW FROM ROYAL ENFIELD THAT IS THERE ANYTHING THAT CAN BE DONE TO THIS SHITTY PIECE OF METAL OR DO I NEED TO SELL IT TO SCRAPYARD???

Purchased bike on 23rd of may.Having problem in fork went to service centre 4 times. The mechanic are telling me that they could not find any problem. I said to them to open the for t bar and handle and make them checked fir customer satisfaction. Today they are telling there is problem in the front wheel
. And handling is not all ohk.

I have own a dealership

Bought my Himalayan, 2019 model from Marikar motors Trivandrum, Kerala on 18th january 2019. From the day of delivery onwards, it was just a burdain for me..the bike never stood on a PDI ramp, which was clear. No first aid kit, No cleaning process..nothing...somehow i managed my feelings on the delivery day. After riding it for almost 3-4 kms on a long stretch road, i was feeling pain on my arms., Which was due to bended T-Stem. It's clearly visible that the T-stem is out of harmony with the chassis. First "Free" service is over and they are not accepting the fact of bended T-Stem. And the "Free" service costed me around 1200 INR, in which they replaced semi synthetic engine oil with normal engine oil and the bike is running worst in its most. Chain adjusting, cleaning and lubing, according to RE doesn't comes under "General Service"..yes the chain is a distinctive part of a motorcycle which need additional care of 250INR every service

Dear Royal Enfield,
I had purchased the ROYAL ENFIELD CLASSIC BLACK, from ROYAL ENFIELD ERRAGADDA, HYDERABAD in OCT. Since that time I have been facing same problems of Low pickup and battery not functioning properly due to negligency of authorised service center.Please note below mentioned problems.

Pick-up:-
Byke doesn't run properly just after 10 days from purchase date . It vibrates above 40KPH speed and increase simultaneously to the speed. Gears doesn't insert properly. To resolve this problem, i took my bike to service Station, Sanath Nagar which is nearest to me just after twenty days from purchase for first free service and informed them same problem (invoice attached where problem stated by me can be checked). they did service and gave me my bike saying that "problem was with Clutch Plates and we have changed it it will be fine now". but i am not sure what they have done because just after ten days again same problem started and i managed for 1 week but i was stuck again and could not manage one day when i was driving so i called Road side assistance number (screenshot attached). Technician from road side assistance came and he informed me that problem is with Clutch plate and he just somehow adjusted it and asked me to take my bike again to service center. regarding same i informed to my service center also but due to some urgent work i had to go out of city so i was able to take my bike for service again after i return back and same time i took second free service as suggested by service center guys stating same problem. even i took again help of road side assistance to take my bike to service center on this day (attached screenshot). during second free service, service center denied to fix my problem free of cost saying that already bike is driven 1300KM so it cannot be replaced free. they charged me amount for the same problem which was even raised by me from day one and was not resolved due to their negligence. i have paid three thousands- for my second free service to replace again clutch plate. But the problem is still same and even after repair still it is not working and i am stuck since last 2 days when suddenly it got stopped . i called again road side assistance (image attached) and they dropped my vehicle to Ms Go Green royal enfield service center gachibowli as they said they cannot drop to nearest Service Station even i informed them that it is repaired just 1 week back from Sanath Nagar Service Station but they shown me that as per our RSA policy we will drop it to nearest service station only. i am just following up with Service Station Sanath Nagar and MS. Go Green Service Station but still my bike is not yet repaired till now and i am just roaming here and there to get it repaired. i want my amount which is charged during free service period and my bike to be repaired soon.
So please advise what should i do and to whom i should contact ?
i am blank and unable to decide the way forward as just within 3 months from purchase i took 3 times road side assistance, 2 free service i used, paid almost five thousands but still my same problem is not getting resolved. please advice on this.

It’s been 40 days I still did not get bike number plate
Sakinaka showroom staff not helpful. I have to pay fine RTO as they stopped me twice now they have warned me not to use the bike or else they will cease my bike .was very excited with the new thunderbird x but scared to use it . Can someone please help me out .

I ordered bullet 350 standard from South west motorcorp India pvt ltd, kasaragod, kerala, India on 1 oct 20018 after delivery done on 13 Oct 2018 before reaching to my home i felt the bullet is going to right side and some Sound from 4th gear I informed to the showroom and they said vehicle's rim bend and front shock also damaged! For the sound they said it's normal and i asked to change my vehicle they didn't accept it . They are telling we will repair with the help of 2years of warranty. It is the fault of the sails department they could check the vehicle before delivery, but they didn't check. Now it's the 3rd day vehicle is in showroom, they told they are doing the maintenance and they changed the rim and all. So what should I do

I have bought a Redditch red RE machine last year (2017) October.... From the first day onwards it has bug which is not yet settled by authorised service station till now... I have visited them around 10 times for this issue in the last one year... And also I have completed all free services still now the bug is not settled....
The bug is nothing but whenever I water wash my machine or else it was in rain, there will be problem in running, means choking of engine.... It may choke for one day or around 30-50 kms and become normal .... If it rains heavily chokingwill be more and I was unable to ride the for 1 km too....
I used to tell the complaint in the service station and they to used do some stupid corrections and say that they have fix the issue, but on the very next day if I check , issue perist...
It's making me very hectic when I got struck on roads when machine got choked.....
I don't know what the hell they are servicing the vehicle,
I was wandering whether the workers know to service the machine or they are kept for just cleaning the machines.... From the last one year I didn't got any fruitful feedback from them for this issue...

Sir when from first servicing to now 4th servicing completed i have gears shifting problem and when selft start crank was sounding im saying from first servicing but they not rectify my bike problem so please tell me the best servicing centre im from kakinada andrapradesh

Meri gadhi me hawa nahi ruk rahi hai

My 500 cc Matlic Black purchased on 15th February /18, i.c about 6 months old, then the Silancer some rabis up side, only 6 months Royal Enfield who to rabis, immediate solve my problem.

Dear Sir,

Having purchased classic 350 gunmetal grey in March 2018 from Swastik Motors Kudal Maharashtra, I am disappointed and frustrated with the quality of the product being substandard. Within 5 months of purchase my bike had to be towed 5 times due to breakdowns. Following is a summary of the same

1st Breakdown (within 15 days of purchase)
Engine seize

2nd breakdown (1 month from purchase)
Chain movement wobbly and not in straight line.

Rear tyre puncture. Fixed at SAINI motors Margao Goa.

Following which real wheel alignment problem started and also disc break getting stuck. (3rd breakdown)
Taken to SWASTIK motors Kudal by towing
Kept bike in their workshop for 10 days for repairs

4th breakdown (4 months from purchase)
Accelerator cable got cut. Replaced the same along with clutch cable.

5th breakdown (5 months from purchase)
Rear disc break gets stuck after about 25-30 km of riding. Need to keep the bike off for about 10 min for the breaks to cool and release following which the issue repeats again after 25 km. Issue solved by AUTO GUIDES RE showroom Panaji but only temporarily and the problem is repeating itself.

Till now I have spent around Rs 10000/- within 5 months of purchase of your product just because of horrible quality of product and bad/amateur / unskilled service o your service centers/showrooms specially SWASTIK MOTORS Kudal MAHARASHTRA

My life has been an agony due to purchase of RE gunmetal grey bike as i commute minimum of 140 km/day and will make sure to give exact and detailed reviews of the horrible quality and service too all my contacts who are thinking of buying your product. Also many of my friends and facing the same problem this particularly Classic 350 gunmetal grey model.

Anticipating quick response from the company to resolve the issue. Also the history of towing can be checked from your database (MH 07 AK 8998)
Sandeep Kambali

Dear sir,

As I took service from your service centre's Pratik, Ram Motor's Nerul, Motocraft of Chembur. And I regret to Inform you that I have Experienced worst treatment in Services.
I haven't given quick service or solutions for my issue's Regarding Metering Speed, Handling Issue, and Average Problem. From one of your agency Ram Motors of Nerul. I got solutions partly by your respective agencies in partly basis. But I still having problems with my Metering Speed. And I used to inform at Ram motors in Frequently. But they don't Even care about the Services or Customer view. I got the replies like- don't bring your vehicle we are not Responsible for it from manager (Mr.Jayshankar). And suggest to get your problem at our Chembur based cervise Station. And I get there on 12th June 2018. And I informed them with my problems with Vehicle. i.e speed metering. And at the time of recording of complaint on job card they accepted that bike is having speed issue and small steaches on fuel tank.
I got solutions with my respective problems but at that time of takeover of bike on 15th june 2018. And I found damage on tank.i immediately called to mr.dharmesh the advisor of you company but his number were switched off at that time after that I try to call on landline of your support desk but I don't recieve any response. I send the photograph's of the tank to the Mr.jaishankar but I was still haven't received any reply.i was frequently trying his no. But it's not connecting. After the 5 Days I reached there to get solutions on it they were claiming me only regarding the incident. I also said to recheck with their CCTV footage to get know about. But are continuesely ignoring my suggestion. and I got another problem with plugging and front brake. I talked Regarding this with mr.rana but this problem is occured just after the servicing. They were claiming that your vehicle is fit to drive then why this problems are coming frequently. It means your service stations are not enough to do instant and final solutions.they are not caring about satisfaction of customers and keep ignoring the problems of customers by sending them from one station to another. So please do the needful action on your service stations behaviour and sourt out my problem by replacement of tank.
REGARD
Amol kasbe
MH-46-BG-3194

My bike age only 11month. I have faced battery problem which has sound defect... Dealer don't proper maintain.

very poor condication in tollfree numner every time busy and service centers are not responcebil for vehicle problem .

Dear sir or mam i have 500 cc bullet bike i face some problem when i on bike switch .then engine light on off then again on bike engine stooped ....i was go to bullet agency . that change bike plugs but no solve problem. this problem not regulatory ..some time i face this problem . how can i do..
becouse this problam create any time ..

This is inform you that 4 month ago I have buy a royal enfield classic 350 double disc mat gray gun metal bike from jc motors Amritsar agency. But this was rejected bike. Too much vibrating in back wheel. I was shown at many royal enfield egency but all dealer said this was rejected bike. Now I want solution about same. Please do needful asap. Regards.. Vishwajeet Rai Send from my vivo smart phone