Shri Ram Life Insurance Customer Care No. 1800 3000 6116

Toll free Number(s): 
  • 1800-3000-6116 (Customer Care No.)
  • 1800-103-6116 (Service Helpdesk)
  • 1800-102-2234 (SureBüddy Helpline)
  • 1800-103-7401 (Buy Policy)
All India Number(s): 
  • 040-2300-9400 (General Queries)
  • 92460 33344 (SMS Services)
  • 91001 76116 (WhatsApp Support)

Email

  • customercare [at] shriramlife [dot] in

Important Links

SMS Service

Send an SMS to 9246033344

Services Keywords
Premium Dues DUES<space><policy number>
Policy Status STAT<space><policy number>
Last Premium Received LPRT<space><policy number>
Premium Due Date DDAT<space><policy number>

Forms Center

Grievance Redressal

To raise your complaint/grievance, please approach any one of the following:

  • Call (Toll free): 1800 - 3000 - 6116
  • Email at :customercare [at] shriramlife [dot] in
  • Customer Care Department
    Shriram Life Insurance Co. Limited,
    Head office:Ramky Selenium,Plot No: 31 & 32,
    Beside Andhra Bank Training Centre,
    Financial District,Gachibowli, Hyderabad -500032,
    Phone: 040-23009400 .
  • Visit nearest branch
  • Login to Grievance: customer login

In case you are not satisfied with the resolution provided by the above:

  • Contact Grievance Redressal Officer at: grievance [dot] redressal [at] shriramlife [dot] in
  • Grievance Redressal Department
    Shriram Life Insurance Co. Limited,
    Head office:Ramky Selenium,Plot No: 31 & 32,
    Beside Andhra Bank Training Centre,
    Financial District,Gachibowli, Hyderabad -500032,
    Phone: 040-23009400
  • To register your complaint or grievence:Click here

Head Office GRO Details :

Name : Mr. R Srinivas, GRO
Address : Shriram Life Insurance Co. Ltd
Ramky Selenium, Plot No.31 & 32
Beside Andhra Bank Training Centre
Financial District, Gachibowli,
Hyderabad – 500032
Email : srinivas [dot] r [at] shriramlife [dot] in
Phone : 040-23009400
Mobile : 8501842453.

  • Grievance Redressal Officer – 9885309896
  • Branch GRO

You may approach the Insurance Ombudsman for resolution in the event you are not satisfied
with our handling of your complaint or have not received any response within 15 days.

Ombudsman Officers

Executive Council Of Insurers

Shri B. C. Patnaik, Secretary General
Smt Poornima Gaitonde, Secretary
3Rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai - 400 054.

Tel.: 022-69038801/ 022-69038803/ 022-69038804/ 022-69038805/
022-69038806/ 022-69038807/ 022-69038808/ 022-69038809
Email: Inscoun [at] Ecoi [dot] Co [dot] In

Names of Ombudsman And Addresses of Ombudsman Centres

Office Details Jurisdiction of Office
Union Territory,District)

Ahmedabad - Shri Kuldip Singh
Office of the Insurance Ombudsman,
Jeevan Prakash Building, 6th floor,
Tilak Marg, Relief Road,
Ahmedabad – 380 001.


Tel.: 079-25501201/ 079-25501202/
079-25501205/ 079-25501206
Email: bimalokpal [dot] ahmedabad [at] ecoi [dot] co [dot] in

Gujarat,
Dadra & Nagar Haveli,
Daman and Diu.

Bengaluru - Smt. Neerja Shah
Office of the Insurance Ombudsman,
Jeevan Soudha Building,PID No. 57-27-N-19
Ground Floor, 19/19, 24th Main Road,
JP Nagar, Ist Phase,
Bengaluru – 560 078.


Tel.: 080-26652048 / 080-26652049
Email: bimalokpal [dot] bengaluru [at] ecoi [dot] co [dot] in

Karnataka.

Bhopal - Shri Guru Saran Shrivastava
Office of the Insurance Ombudsman,
Janak Vihar Complex, 2nd Floor,
6, Malviya Nagar, Opp. Airtel Office,
Near New Market,
Bhopal – 462 003.


Tel.: 0755-2769201 / 0755-2769202
Fax: 0755-2769203
Email: bimalokpal [dot] bhopal [at] ecoi [dot] co [dot] in

Madhya Pradesh
Chattisgarh.

Bhubneshwar - Shri Suresh Chandra Panda
Office of the Insurance Ombudsman,
62, Forest park,
Bhubneshwar – 751 009.


Tel.: 0674-2596461 / 0674-2596455
Fax: 0674-2596429
Email: bimalokpal [dot] bhubaneswar [at] ecoi [dot] co [dot] in

Orissa.

Chandigarh - Dr. Dinesh Kumar Verma
Office of the Insurance Ombudsman,
S.C.O. No. 101, 102 & 103, 2nd Floor,
Batra Building, Sector 17 – D,
Chandigarh – 160 017.


Tel.: 0172-2706196 / 0172-2706468
Fax: 0172-2708274
Email: bimalokpal [dot] chandigarh [at] ecoi [dot] co [dot] in

Punjab,
Haryana,
Himachal Pradesh,
Jammu & Kashmir,
Chandigarh.

Chennai - Shri M. Vasantha Krishna
Office of the Insurance Ombudsman,
Fatima Akhtar Court, 4th Floor, 453,
Anna Salai, Teynampet,
Chennai – 600 018.


Tel.: 044-24333668 / 044-24335284
Fax: 044-24333664
Email: bimalokpal [dot] chennai [at] ecoi [dot] co [dot] in

Tamil Nadu,
Pondicherry Town and
Karaikal (which are part of Pondicherry).

Delhi - Shri Sudhir Krishna
Office of the Insurance Ombudsman,
2/2 A, Universal Insurance Building,
Asaf Ali Road,
New Delhi – 110 002.


Tel.: 011-23232481/ 011-23213504
Email: bimalokpal [dot] delhi [at] ecoi [dot] co [dot] in

Delhi.

Guwahati - Shri Kiriti .B. Saha
Office of the Insurance Ombudsman,
Jeevan Nivesh, 5th Floor,
Nr. Panbazar over bridge, S.S. Road,
Guwahati – 781001(ASSAM).


Tel.: 0361-2632204 / 0361-2602205
Email: bimalokpal [dot] guwahati [at] ecoi [dot] co [dot] in

Assam,
Meghalaya,
Manipur,
Mizoram,
Arunachal Pradesh,
Nagaland and Tripura.

Hyderabad - Shri I. Suresh Babu
Office of the Insurance Ombudsman,
6-2-46, 1st floor, "Moin Court",
Lane Opp. Saleem Function Palace,
A. C. Guards, Lakdi-Ka-Pool,
Hyderabad - 500 004.


Tel.: 040-67504123 / 040-23312122
Fax: 040-23376599
Email: bimalokpal [dot] hyderabad [at] ecoi [dot] co [dot] in

Andhra Pradesh,
Telangana,
Yanam and
part of Territory of Pondicherry.

Jaipur - Smt. Sandhya Baliga
Office of the Insurance Ombudsman,
Jeevan Nidhi – II Bldg., Gr. Floor,
Bhawani Singh Marg,
Jaipur - 302 005.


Tel.: 0141-2740363
Email: Bimalokpal [dot] jaipur [at] ecoi [dot] co [dot] in

Rajasthan.

Ernakulam - Ms. Poonam Bodra
Office of the Insurance Ombudsman,
2nd Floor, Pulinat Bldg.,
Opp. Cochin Shipyard, M. G. Road,
Ernakulam - 682 015.


Tel.: 0484-2358759 / 0484-2359338
Fax: 0484-2359336
Email: bimalokpal [dot] ernakulam [at] ecoi [dot] co [dot] in

Kerala,
Lakshadweep,
Mahe-a part of Pondicherry.

Kolkata - Shri P. K. Rath
Office of the Insurance Ombudsman,
Hindustan Bldg. Annexe, 4th Floor,
4, C.R. Avenue,
Kolkata - 700 072.


Tel.: 033-22124339 / 033-22124340
Fax : 033-22124341
Email: bimalokpal [dot] kolkata [at] ecoi [dot] co [dot] in

West Bengal,
Sikkim,
Andaman & Nicobar Islands.

Lucknow -Shri Justice Anil Kumar Srivastava
Office of the Insurance Ombudsman,
6th Floor, Jeevan Bhawan, Phase-II,
Nawal Kishore Road, Hazratganj,
Lucknow - 226 001.


Tel.: 0522-2231330 / 0522-2231331
Fax: 0522-2231310
Email: bimalokpal [dot] lucknow [at] ecoi [dot] co [dot] in

Districts of Uttar Pradesh :
Laitpur, Jhansi, Mahoba, Hamirpur, Banda,
Chitrakoot, Allahabad, Mirzapur, Sonbhabdra,
Fatehpur, Pratapgarh, Jaunpur,Varanasi, Gazipur,
Jalaun, Kanpur, Lucknow, Unnao, Sitapur, Lakhimpur,
Bahraich, Barabanki, Raebareli, Sravasti, Gonda,
Faizabad, Amethi, Kaushambi, Balrampur, Basti,
Ambedkarnagar, Sultanpur, Maharajgang, Santkabirnagar,
Azamgarh, Kushinagar, Gorkhpur, Deoria, Mau, Ghazipur,
Chandauli, Ballia, Sidharathnagar.

Mumbai - Shri Milind A. Kharat
Office of the Insurance Ombudsman,
3rd Floor, Jeevan Seva Annexe,
S. V. Road, Santacruz (W),
Mumbai - 400 054.


Tel.: 022-26106552 / 022-26106960
Fax: 022-26106052
Email: bimalokpal [dot] mumbai [at] ecoi [dot] co [dot] in

Goa,
Mumbai Metropolitan Region
excluding Navi Mumbai & Thane.

Noida - Shri Chandra Shekhar Prasad
Office of the Insurance Ombudsman,
Bhagwan Sahai Palace
4th Floor, Main Road,
Naya Bans, Sector 15,
Distt: Gautam Buddh Nagar,
U.P-201301.


Tel.: 0120-2514250 / 0120-2514252
/ 0120-2514253
Email: bimalokpal [dot] noida [at] ecoi [dot] co [dot] in

State of Uttaranchal and the following Districts
of Uttar Pradesh:
Agra, Aligarh, Bagpat, Bareilly, Bijnor, Budaun,
Bulandshehar, Etah, Kanooj, Mainpuri, Mathura,
Meerut, Moradabad, Muzaffarnagar, Oraiyya, Pilibhit,
Etawah, Farrukhabad, Firozbad, Gautambodhanagar,
Ghaziabad, Hardoi, Shahjahanpur, Hapur, Shamli,
Rampur, Kashganj, Sambhal, Amroha, Hathras,
Kanshiramnagar, Saharanpur.

Patna - Shri N. K. Singh
Office of the Insurance Ombudsman,
1st Floor,Kalpana Arcade Building,,
Bazar Samiti Road,
Bahadurpur,
Patna 800 006.


Tel.: 0612-2680952
Email: bimalokpal [dot] patna [at] ecoi [dot] co [dot] in

Bihar,
Jharkhand.

Pune - Shri Vinay Sah
Office of the Insurance Ombudsman,
Jeevan Darshan Bldg., 3rd Floor,
C.T.S. No.s. 195 to 198,
N.C. Kelkar Road, Narayan Peth,
Pune – 411 030.


Tel.: 020-41312555
Email: bimalokpal [dot] pune [at] ecoi [dot] co [dot] in

Maharashtra,
Area of Navi Mumbai and Thane
excluding Mumbai Metropolitan Region.

NRI Zone

Registered & Corporate Office

Shriram Life Insurance Company Limited
Ramky Selenium, Plot No:31 & 32,
Beside Andhra Bank Training Center,
Financial District, Gachibowli,
Hyderabad-500032, India.

Comments

Policy updated

Meri policy no. NP151300051666 mene 20/08/2018 ko payment jama kar diya good health verification form bhi jama kar diya lekin meri policy update nahi hui hai