SMC Trading Customer Care No. 1800 11 0909

Toll free Number(s):

1800 11 0909 (For Customer Support)

All India Number(s):

011-6607 5200 (For Support)

Website:

Official Website

IVRS Menu:

IVRS Menu: 1800 11 0909	IVRS Menu: 011-6607 5200
Press 1: If you are existing customer Press 1: If you want to place trading order Press 1: For equity trade Press 2: For Commodity trade Press 2: For mutual fund NIT Press 3: If you want to speak to the customer care executive Press 2: To Know more about product and services Press 3:For Research Support	Press 1: If you want to speak to technical support executive Press 2: If you want to speak to the customer care executive Press 3: If you want to speak SMC online back office support Press 4: If you have account opening related queries Press 5: If you have Deluxe related queries

Emails

contact [at] smctradeonline [dot] com (For General Query)
smc [dot] care [at] smcindiaonline [dot] com (For Support)

Important Links

SMS Service

“SMC HELP” to 56677

Other Emails

Sr No.	Service	Email
1	For Complaints	igc [at] smcindiaonline [dot] com
2	For Helpdesk Support	helpdesk [at] smctradeonline [dot] com
3	For Cyber Security	cyberincidentsmc [at] smcindiaonline [dot] com
4	For Product related Queries	productteam [at] smcinvestments [dot] co [dot] in

Complaint/Grievance Policy

Level 1:

If you have any query/complaint, then you can contact at the details given below:
Contact:1800110909 (Mon-Fir, 10am-7pm)
Email: igc [at] smcindiaonline [dot] com
Address: 11/6B Shanti Chamber Pusa
Road New Delhi 110005

Level 2:

If your query is still not resolved, then you can contact to the Customer Care, details given below:
Working Hours: 10am-7pm

Sr No.	Officer	Name	Contact	Email	Address
1	Customer Care	Mr. Rohit Chhabra	1800110909	igc [at] smcindiaonline [dot] com	11/6B Shanti Chamber Pusa Road New Delhi 110005
2	Head of Customer Care	Ms. Monika Kumar	011-30111000, Extn. 666	monika [at] smcindiaonline [dot] com	11/6B Shanti Chamber Pusa Road New Delhi 110005
3	Compliance Officer	Mr. Vikas Sethi	011-30111000 Extn. 340	vikassethi [at] smcindiaonline [dot] com	11/6B Shanti Chamber Pusa Road New Delhi 110005
4	Alt Compliance	Dev Roy Chowdhary	011-30111333	dp [at] smcindiaonline [dot] com
5	Compliance Officer, Mumbai	Divya Pramod	022-67341600	dp [dot] mumbai [at] smcindiaonline [dot] com
6	Compliance Officer, Kolkata	Sanket Bera	033-66127000	dp [at] smcindiaonline [dot] com
7	CEO	Mr. Ajay Garg	011-40753333	ceo [at] smcindiaonline [dot] com	11/6B Shanti Chamber Pusa Road New Delhi 110005

Level 3:

If you are not satisfied with the response of above given level then you can lodge your complint online through:
You Can Also Fill This Complaint Form

NRI Contact Details

Sr No.	Locations	Contact No.	Email	Address
1	Mumbai	022-26141905		SMC Global Securities Ltd. Lotus Corporate Park, A Wing 401 / 402 , 4th Floor , Graham Firth Steel Compound, Off Western Express Highway, Jay Coach Signal,Goreagon (East), Mumbai - 400063
2	Dubai	+971-45139780 Fax: +971-45139781	pankaj [at] smccomex [dot] com	2404, 1 Lake Plaza Tower, Cluster T, Jumeriah Lake Towers ,PO Box 117210, Dubai, UAE

Offices Address

Timings: Mon-Fri, 8am-8pm, Sat 8am-4pm

Sr No.	Office	Contact	Address
1	Corporate Office	011-30111000 smc [at] smcindiaonline [dot] com	MC Global Securities Ltd 11/6B, Shanti Chamber Pusa Road, New Delhi-110005
2	Regional Office	022-67341600, 022-67341675	Lotus Corporate Park, A Wing 401 / 402 , 4th Floor ,Graham Firth Steel Compound, Off Western Express Highway, Jay Coach Signal, Goregaon (East), Mumbai - 400063
3	Kolkata	033-66127000, 033-40827000	18, Rabindra Sarani, Poddar Court, Gate No-4, 5th Floor Kolkata-700001
4	Ahmedabad	044-39109100, 044-39109122, 079-26424801	10/A, Kalapurnam Building, Near Muncipal Market C.G.Road, Ahmedabad - 380009

Corporate Office

SMC Global Securities Ltd.
11/6B, Shanti Chamber, Pusa
Road, Delhi-110005.
Contact: 011-25754371 9650988009 011-66075242 (For Cyber Security)
Email: nridesk [at] smcindiaonline [dot] com
Fax: 011-25754365

India Customer Care