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Standard Chartered Bank Credit Card Customer Care No.

Updated on Friday, 20 December 2024 - 5:14pm
Company Name: 
Toll free Number(s): 
  • 1800 2586 465 (For unauthorised/suspicious transactions)
  • 1800 1024 734 (Alternate No. For any suspicious transactions)
All India Number(s): 
  • 044-6601 2424 (For Contact)
  • 044-3940 2424 (For Query)
Website: 
Official Website
For Credit Card

IVRS Menu: 1800 258 6465, 1800 102 4734

  • Note : Calls related to unauthorised/suspicious transaction will be answered here.
    • Press 1 : For Credit card.

Emails

  • card [dot] services [at] sc [dot] com (For Query/ Complaint)
  • customer [dot] care [at] sc [dot] com (For General Query)

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Important Links

Report A Lost/ Stolen Card

If you have lost/ stolen card, then you can contacts at the details given below:

Sr No. Location Contact No.
1 Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata,
Mumbai, Pune		 011-66014444,
011-39404444
2 Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur,
Lucknow, Ludhiana, Patna, Vadodara		 011-66014444
3 Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur,
Nagpur, Rajkot, Surat		 011-66014444,
011-3940444
4 Gurgaon, Noida, Mathura, Dehradun, Saharanpur 011-66014444,
011-39404444
5 Jalgaon 022-66014444,
022-39404444
6 Guwahati, Cuttack, Siliguri 033-66014444,
033-39404444
7 Mysore 080-66014444,
080-39404444
8 Thiruvananthpuram, Vishakhapatnam 044-66014444,
044-39404444
9 Proddatur 040-66014444,
040-39404444

Phone Banking Helpline Numbers

Phone banking services will be available between 8.00 a.m. to 8.00 p.m. Emergency services like report of loss card, unauthorised transaction, charge dispute, stop payment will continue to be serviced.

(Add City Std Code)
Sr No. Location Contact Details
Write to : Standard Chartered Bank,
Customer Care Unit, 19 Rajaji Salai, Chennai 600 001
Call us : Premium Banking helpline services.
Email : customer [dot] care [at] sc [dot] com
(7 days a week, 24 hours a day)
Personal Banking
1 Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 011-66014444,
011-39404444
2 Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. 011-6601444
3 Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. 011-3940444,
011-6601444
4 Gurgaon, Noida, Mathura, Dehradun, Saharanpur 011-66014444,
011-39404444
5 Jalgaon 022-66014444,
022-39404444
6 Guwahati, Cuttack, Siliguri 033-66014444,
033-39404444
7 Mysore 080-66014444,
080-39404444
8 Thiruvananthpuram, Vishakhapatnam 044-66014444,
044-39404444
9 Proddatur 040-66014444,
040-39404444
Premium Banking Helpline
10 Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, Pune 022-66011500,
022-39401500
11 Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. 022-6601150
12 Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. 022-3940150,
022-6601150
13 Gurgaon, Noida, Mathura, Dehradun, Saharanpur 011-66011500,
011-39401500
14 Jalgaon, Thane 022-66011500,
022-39401500
15 Guwahati, Cuttack, Siliguri 033-66011500,
033-39401500
16 Mysore 080-66011500,
080-39401500
17 Thiruvananthpuram, Vishakhapatnam 044-66011500,
044-39401500
18 Proddatur 040-66011500,
040-39401500
Priority Banking Helpline
19 Ahmedabad, Bengaluru, Chennai, Hyderabad, Kolkata, Mumbai, Delhi, Pune 040-66012424,
040-39402424
20 Allahabad, Amritsar, Bhubaneshwar, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara. 044-6601242
21 Bhopal, Chandigarh, Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat. 011-3940242,
011-6601242
22 Gurgaon, Noida, Mathura, Dehradun, Saharanpur 011-66012424,
011-39402424
23 Jalgaon, Thane 022-66012424,
022-39402424
24 Guwahati, Howrah, Siliguri 033-66012424,
033-39402424
25 Proddatur 040-66012424,
040-39402424
Business Banking Helpline Numbers
26 Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 011-66011616,
011-39401616
27 Allahabad, Amritsar, Bhubaneshwar, Ernakulam, Indore, Jalandhar, Kanpur, Lucknow, Ludhiana, Patna, Vadodara 011-66011616
28 Bhopal, Chandigarh, Cochin/Ernakulam, Coimbatore, Jaipur, Nagpur, Rajkot, Surat 011-39401616,
011-66011616
29 Gurgaon, Noida, Dehradun, Saharanpur 011-66011616,
011-39401616
30 Jalgaon 022-66011616,
022-39401616
31 Guwahati, Siliguri 033-66011616,
033-39401616
32 Mysore 080-66011616,
080-39401616
33 Thiruvananthpuram, Vishakhapatnam 044-66011616,
044-39401616
34 Proddatur 040-66011616,
040-39401616
35 Toll Free Number 180030001616

Grievance/ Complaint Procedure

Level 1

  • If you have any query, complaints or feedback, then you can contact on the details mentioned below:
    Email: customer [dot] care [at] sc [dot] com
    Address: Standard Chartered Bank Customer Care
    Unit 19, Rajaji Salai Chennai 600 001

Level 2

  • If your query is still not resolved, then you can contact at head [dot] service [at] sc [dot] com and your query will be resolved within 5 working days.

Level 3

  • If you are not satisfied with the above levels, then you can also contact to the Principal Nodal officers:
    Principal Nodal Officer,
    Standard Chartered Bank, 19, Rajaji Salai, Chennai - 600001
    Ph: 080-42896718, 080-28089025, 080-66696718
    Email: principal [dot] nodalofficer [at] sc [dot] com
  • In case, stil not satisfied with the response or have not received a response from the Bank within 30 working days, you can file a complaint at Complaint Management System (CMS)

Form Center

Head Office

C-38/39 ‘G’ Block
Bandra Kurla Complex
Bandra East
Mumbai 400051 India.
Phone : 022-61157000 
Email: customercare [dot] business [at] sc [dot] com (Business Banking)

Parent Article: 
Standard Chartered Bank Customer Care No. 1800 258 6465

Comments

Fri, 14/07/2023 - 11:56am — Anmol Salunke (not verified)

Bunch of rascals and itiots

Bunch of rascals and itiots with no working ethis or responsibility

Mon, 30/11/2020 - 11:57am — Nigesh John (not verified)

VERY IODIOTIC, POOR AND

VERY IODIOTIC, POOR AND PATHETIC HECKING SERVICE

Mon, 15/07/2019 - 10:54pm — Deepak sharma (not verified)

Not support for sc bank

We are trying to customer cure numbers but any body didn't give the proper response.very poor service...

Tue, 11/06/2019 - 4:24pm — rangaprakassh (not verified)

loaan details

I need the loan details of repayment which I have taken from your bank