Sun Direct Customer Care No. 1800 123 7575

Updated on Thursday, 10 October 2024 - 5:00pm

Organization:

Sun Direct

Toll free Number(s):

1800 123 7575 (For Customer Support)
1800 103 7575 (For Alternate Support)

All India Number(s):

70940 12345 (For Customer Support, 24*7)
76010 12345 (For Query, 24*7)
96771 44225 (For WhatsApp Support)

Website:

Official Website

IVRS Menu: 1800 123 7575

Press 1-If you are an existing customer
Press 2- If you are a new customer
- Press 1 : If you are a looking for a new sundirect DTH connection
- Press 2: For information on sundirect product and services
- Press 9: To talk to Customer Care Executive

Emails

customercare [at] sundirect [dot] in (For Customer Support)
info [at] sundirect [dot] in (For General Information)

Important Links

SMS Services

To activate add-on pack or a channel via SMS to 9600058585 or 58585 from your registered mobile no.

State-Wise Customer Service Contact No.

Sr.No.	State	Phone No.
1	Telangana	040-44399595
2	Andhra pradesh	040-44399595
3	Bihar	0120-4439959
4	Jharkhand	0120-4439959
5	Odisha	0120-4439959
6	West bengal	0120-4439959
7	Goa	0120-4439959
8	Karnataka	0821-4439959
9	Kerala	0484-4439959
10	Delhi	0120-4439959
11	Haryana	0120-4439959
12	Himachal pradesh	0120-4439959
13	Jammu and kashmir	0120-4439959
14	Punjab	0120-4439959
15	Rajashthan	0120-4439959
16	Uttar pradesh	0120-4439959
17	Tamil nadu	0431-4439959
18	Chattisgarh	0120-4439959
19	Madhya pradesh	0120-4439959
20	Gujarat	0120-4439959
21	Maharashtra	0120-4439959

Nodal Officers

Fax: 0120-4673830 (Same For All)

Sr.No.	State	Contact No.	Email	Address
1	Andhra Pradesh	044-44676767	Nodalap [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, No.54-15-4A, 5Th Floor, Zoom Towers, Sri Nagar Colony, Near Vinayaka Theatre, Vijayawada-520008
2	Assam	033-44676767	Nodalasm [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, 1St Floor, Jupitara Palace, G.S. Road, Tarun Nagar, Abc, Guwahati-781005
3	Bihar	033-44676767	Nodalbihar [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, Aakash Tower, 5Th Floor, 781, Anandapur, Kolkata - 700107
4	Jharkhand	033-44676767	Nodaljkd [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, Aakash Tower, 5Th Floor, 781, Anandapur, Kolkata - 700107
5	Orissa	0674-2510052	Nodalor [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd'2Nd Floor, Swagat Plaza, Plot No.45, Unit - Iv, Mouza-Bhouma Nagar, Bhubaneswar - 751001
6	West Bengal	033-44676767	Nodalwb [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, Aakash Tower, 5Th Floor, 781, Anandapur, Kolkata - 700107
7	Karnataka and Goa	080-44676767	Nodalkar [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd Maran Towers, Ground Floor, 9 Brunton Road, Off M.G.Road, Bangalore - 560025
8	Kerala	044-44676767	Nodalker [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, Trans Asia Corporate Park Xiv/396-C, 7Th Floor, Seaport Airport Road, Chittethukara, Kakkanad, Kochi- 682 037
9	Chandigarh	0172-4620292	Nodalchand [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, S.C.O.No.292, 2Nd Floor Sector 32-D, Opp Nirman Theatre, Chandigarh - 160030
10	Delhi/Ncr	0120-4348137, 0120-4112797	Nodalncr [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, Star House, A-102 Ground Floor Sec-4, Noida-201301
11	Haryana	0172-4620292	Nodalhar [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, S.C.O.No.292, 2Nd Floor Sector 32-D, Opp Nirman Theatre, Chandigarh - 160030
12	Himachal Pradesh	0172-4620292	Nodalhp [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, S.C.O.No.292, 2Nd Floor Sector 32-D, Opp Nirman Theatre, Chandigarh - 160030
13	Jammu and Kashmir	0172-4620292	Nodaljk [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, S.C.O.No.292, 2Nd Floor Sector 32-D, Opp Nirman Theatre, Chandigarh - 160030
14	Punjab	0172-4620292	Nodalgp [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, S.C.O.No.292, 2Nd Floor Sector 32-D, Opp Nirman Theatre, Chandigarh - 160030
15	Rajashthan	0731-4080935	Nodalraj [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, 511, 5Th Floor, Evershine Tower, Amarapalli Circle Vaishali Nagar, Jipur, Rajasthan - 302001
16	Uttar Pradesh	0522-4047234	Nodalup [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, 364, Ground Floor, Chandralok, Aligang, Lucknow - 226024
17	Uttarkhand	0522-4047234	Nodaluk [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, 364, Ground Floor, Chandralok, Aligang, Lucknow - 226024
18	Telegana	040-40182424	Nodaltg [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, Uma Aiswarya House, No- 8-502/1/Ag, (1St Floor), Road No.7, Banjara Hills, Hyderabad- 500034
19	Tamil Nadu	044-44676767	Nodaltn [at] Sundirect [dot] In	Sun Direct Tv Pvt Ltd Murasoli Maran Towers, No. 73, Mrc Nagar Main Road, Mrc Nagar, Chennai - 600 028
20	Chattisgarh	022-42109797	Nodalchat [at] Sundirect [dot] In	Sun Direct Tv Pvt Ltd,Unit No. 403-404, 4Th Floor Maloo 01, Near Velocity Multiplex, Plot No.26, Scheme No.94 C, Ring Road,Indore - 452010
21	Madhya Pradesh	022-42109797	Nodalmp [at] Sundirect [dot] In	Sun Direct Tv Pvt Ltd,Unit No. 403-404, 4Th Floor Maloo 01, Near Velocity Multiplex, Plot No.26, Scheme No.94 C, Ring Road, Indore - 452010
22	Gujarat	022-42109797	Nodalguj [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, C/O South Asia Fm, B-603, 4, 6Th Floor, B-Wing, Amrapali Lake View Tower, Vastrapur, Ahmedabad - 380 054
23	Maharashtra	022-42109797	Nodalmah [at] Sundirect [dot] In	Sun Direct Tv (P) Ltd, No.701/702, Dilkap Chambers, Andheri West, Off Andheri Link Road, Mumbai - 400053

Registered Office

Sun Direct Pvt.Ltd
Murasoli Maran Towers, 73, MRC Nagar
Main Road,MRC Nagar Chennai- 600028,
Tel : 044-44676767
Fax: 044-40679191

Social Sites

Comments

Sat, 16/11/2024 - 8:55pm — Anonymous (not verified)

Customer sevice

Your customer service is very bad device executive is very arrogent

Sun, 03/05/2020 - 1:52pm — Jayakumar (not verified)

We are getting this error E48-32 suddenly and there are no issues in antenna as well.
We removed and reinserted the card but that's of no use
Then under tools option did a factory default, then we are getting the new error E50-32
This is a blocker issue to us and I kindly request you to take action on this regard.

Awaiting for a reply from you.

Trying to contact customer care but no reply at all.Also number says invalid or doens't exist.Tried almost all the numbers.Expecting a quicker reply from your side.

Thanks,
Jayakumar

Thu, 02/04/2020 - 9:46am — Anonymous (not verified)

Very bad customer care number

Sat, 15/02/2020 - 10:21pm — Lickson (not verified)

wrost service

Bad service

Thu, 07/11/2019 - 8:41am — Sanjay (not verified)

working

thanks

Tue, 29/10/2019 - 7:41pm — Premchand (not verified)

Not Abel to reach customercare

I am p.premchand I am trying to reach costmercae but i am not Abel to reach..

Sun, 20/10/2019 - 11:15am — Anonymous (not verified)

Very worst network customer

Very worst network customer care people will never respond recharge done but channels not activated

Sun, 19/01/2020 - 3:09pm — Anonymous (not verified)

Sun direct (tamil Nadu)

Sun direct (tamil Nadu) customer care people are not response properly and sun direct disc are cheating compare to other disc. I would like to tell pls verfiy and conform to buy this type of network disc...

Sun, 29/09/2019 - 10:13am — Rajashekar kistani (not verified)

No signal

Continuesly I'm face same problem I call so many times but Castamor no response. Sun direc is worst company

Sat, 24/08/2019 - 7:46pm — Sneha (not verified)

Plans

I am recharge with Telugu DPO 2 But total channels not view in that plan I tried to call to customer care but not connected to C.Care wrost Service present time OF SUN DIRECT....

Mon, 12/08/2019 - 8:49am — Arjun (not verified)

Plans

I am recharge with Telugu DPO 3 But total channels not view in that plan I tried to call to customer care but not connected to C.Care wrost Service present time OF SUN DIRECT....

Sat, 27/07/2019 - 11:36am — Anonymous (not verified)

I tried to call many times

I tried to call many times but they didn't picked up, these people not responding call, worst service.
please go with local cable operators, instead of going sun-direct.

Wed, 05/06/2019 - 7:29pm — Sharanappa (not verified)

recharge successful but ...Channel not activated....??

Not respond costumer care very bad

Sat, 10/08/2019 - 7:29pm — SK Johnnimiya (not verified)

Bad Company no one replying with me mail also is total number

Very bad company

Tue, 28/05/2019 - 8:13pm — Pativada peddiraju (not verified)

Signal

My sundairect dish singnal no please my problem rectified sir

Tue, 03/09/2019 - 7:14pm — Anonymous (not verified)

My sundairect dish singnal no please my problem rectified sir

Sat, 27/04/2019 - 8:06am — Anjali sanil (not verified)

Cant contact customer

Repeating not sufficient balance in phone when i try to call customer care when my balance is above 100

Mon, 11/03/2019 - 6:24pm — Anonymous (not verified)

Bad net work

Already no Chanel 15 days bad network no response your manence

Mon, 11/03/2019 - 3:08pm — Vasumathy Srinivasa (not verified)

Non sinking of video and audio

Have been trying to contact sun direct customer service but invain.
Worst service.

Fri, 08/03/2019 - 8:13pm — Anonymous (not verified)

Worst service ever .Not even

Worst service ever .Not even taking calls to share problems

Tue, 05/03/2019 - 10:27pm — Raju (not verified)

Waste service

I call u countinue 3hr but no response and i recharged 180 but no Chanel

Sat, 02/03/2019 - 11:30pm — Madhusudhanan Nair (not verified)

Worst services of customer care

With great concern I wish to inform that Sundirect customer care services have become worst ever. Customer care is not at all responding and not able to get connected with them for any problems. This is happening since last one month. Many channels are not showing.

I am seriously thinking to shift to another DTH service provider for better service.

Sat, 02/03/2019 - 11:22am — Anonymous (not verified)

Complaint on customer care

I m tried to call customer care for last 2 days but it always busy.I can't to connect them. My dth connection stops telecasting programs.I put 0ne year plan on last year may but dis feb 28 itself they stopped the dth telecast ingredients.....I want to know d reason.

Thu, 28/02/2019 - 2:04pm — anand (not verified)

Poor service

We poor service.they are not reachable through call and not responding for mail.they Changed the pack in between for no reason.I wish to discontinue if they return money.

Thu, 28/02/2019 - 11:52am — Ismail (not verified)

Not able to reach customer care

For last one week i am trying to reach customer care no response, worst experience calling

Tue, 26/02/2019 - 10:07am — Anonymous (not verified)

Validitity Date is shortly

Sun, 24/02/2019 - 9:19pm — mprajan (not verified)

worst cusomercare

i was recharge on January month fr six month plan.Your service is suddenly cut for 3 days.customer care number is not response for our call connection.very very worst service.waiting for relience dth

Sat, 23/02/2019 - 2:50pm — Senthilkumar (not verified)

Cont connect to cus care

I am not able to contact with cus care.
Kindly tell the customer care number.

Sat, 23/02/2019 - 11:46am — B. JOSHI KIRAN REDDY (not verified)

customer care

No customer care number is working can we get any customer number which is working right now
Worst customer support no number will works its simply worst

Fri, 22/02/2019 - 7:17pm — Anonymous

My recharge not activated

Any customer service number not respond

Thu, 21/02/2019 - 8:31pm — Anonymous (not verified)

Worst customer care services

Wosrt customer service. They didn't receive our calls

Thu, 21/02/2019 - 6:24pm — Prabhu (not verified)

Plane changed without any inform

Very worst customers service nobudy can attended and customercar number not working I will complined to police because how to cancel my plane that 3 month to 1 month ,I have your text message I will complain .

Sun, 17/02/2019 - 10:12pm — Tataji Siripalli (not verified)

Worest customer care services and no responsibility

This is the very very very bad customer care services and no responsibility for customers and don't give the best reply to customer
Know I'm changed to other dth services
I don't like it
I hate it

Sat, 16/02/2019 - 6:39pm — Rajkumar (not verified)

sun network channels not working

very very worst customer care service so really angry i am recharge 280 rupees but no view channels customer care no responsible i going consumer court

Fri, 15/02/2019 - 2:24pm — SALADULA VASUKUMARI (not verified)

VERY VERY BAD CUSTOMERS PH

VERY VERY BAD CUSTOMERS PH CALLS NO ATTENDS NO REPLAY WHY

Mon, 11/02/2019 - 6:22pm — Suresh (not verified)

Wrong card number will be activated

Worrest customer care service...
DEAR SIR,
Sir today I m recharge the wrong card number... so plz deactivate and recover my money

Tue, 15/01/2019 - 10:52am — jebaselvan (not verified)

pack did not activated

very worst customer care and service center

Tue, 04/09/2018 - 6:45pm — SambaSivakumar (not verified)

Recharge problem

Sun direct Customer care services very worest all concate number s not available.. Close cheyandi we company Nee... Very loffer gallu oka number kuda concete kaduu.. Anduku enka

Sun, 02/09/2018 - 7:55pm — Anonymous (not verified)

Complaint

Customer care service is too bad
We can't make a call to share our problem that we are facing with this network

Tue, 31/03/2020 - 9:34am — Sanjukuma (not verified)

Sun dir

E017-0no. Valid sector found

Sun, 23/09/2018 - 5:30pm — VENKATESHAM C (not verified)

Today recharge

Today sun direct RS.180/- recharge successful
But channels is not coming

Thu, 23/08/2018 - 1:28pm — Aswani lakshmanarao kunapareddy (not verified)

Worst service most of the

worst costumer care centers not attending calls

Sat, 28/07/2018 - 6:59pm — G RAMA CHANDRA RAO (not verified)

Very Cost Packages

Present Sundirect Services very cost. All people are not rich in our country. So All people are showing all channels available in difference peoples are enjoyed them for reasonable rates.

Sat, 07/07/2018 - 9:07pm — Anonymous (not verified)

Worst service most of the

Worst service most of the channel got vanished there are no good channels available please those who are going for new connection I say no for them.

Thu, 14/06/2018 - 8:16pm — Anonymous (not verified)

Very bad service

Sun direct is not at all useful.giving least value to the customer.
Never attends the phone for service helpline. Its waste of money using this dth srvice.

Sun, 22/07/2018 - 10:25am — Anonymous (not verified)

worst customer

worst customer support..hwmany times called,never attend help line cal.

Fri, 08/06/2018 - 8:56pm — A HEMADRI (not verified)

Working problem of sun next

Not working sunnext app and customer care service numbers

Sat, 24/03/2018 - 10:36pm — Thanu (not verified)

Subscription for sun next not seen in my app account

Sir I have subscribed sun next for 1 year. But when I open my subscription I was unable to see my subscription and asking again to subscribe. What happened to the money I paid..