Tata Capital Customer Care No. 1860 267 6060

Organization:

Tata Capital

Toll free Number(s):

1800 209 9809 (For Microfinance Business and Rural Individual Loans Only)

All India Number(s):

1860 267 6060 (For Customer Support, Mon-Sat 9am-8pm)
1860 266 1996 (Moneyfy)
75067 56060 (Whatsapp Support)

Website:

Official Website

IVRS Menu No. 1860 267 6060

First Select Your Preferred Language

Press 1 : For Service Related To Your Existing Consumer Finance Loan Or Housing Finance Loan
Press 2 : If You Have Recently Applied For A Loan And Wants To Know The Status Of Your Application
Press 3 : To Apply For A New Loan

Emails

customercare [dot] housing [at] tatacapital [dot] com (For Housing Loan)
customercare [at] tatacapital [dot] com (For Retail Loan)
moneyfycare [at] tatacapital [dot] com (For Moneyfy Support)

Install App

Important Links

SMS Services

Send SMS Keyword (Mandatory) <Space> <Last 4 digits of Loan Account Number> to 9705966060 from your registered mobile number

Sr No.	Service	Keyword	Example (Product <Space> Service)
1	Update Udyam Number	UDYAM	UDYAM (Space) <12 DIGIT UAM NUMBER> (Space) <FULL LAN NUMBER>
2	Update Udhyog Adhaar Memorandum	UAM	UAM (Space) <12 DIGIT UAM NUMBER> (Space) <FULL LAN NUMBER>
3	Loan Account Number	LAN	LAN
4	Amortization Schedule	AMMORT	AMMORT (Space) 1234
5	Repayment Schedule	REPAYMENT	REPAYMENT (Space) 1234
6	Provisional Interest Certificate*	PROVISIONAL	Provisional (Space)1234
7	Final IT Certificate	FIC	FIC(Space) 1234
8	Loan Statement	SOA	SOA (Space) 1234
9	Welcome Letter	WELCOME	WELCOME (Space)1234
10	Overdue EMI Payment	OEMI	OEMI(Space)1234
11	Download Mobile App	MOBILEAPP	MOBILEAPP

Grievance Redressal

Level 1:

If you have any query/ complaint then firstly you have to contact to the customer support center at the details given below:
Contact No.: 18602676060
Email: customercare [at] tatacapital [dot] com
Address: 11th Floor, Tower A,
Peninsula Business Park, Ganpatrao Kadam Marg,
Lower Parel, Mumbai - 400013.
You can also visit your Nearest Branch

Level 2:

If your query is not resolved within 7 days then you can contact at the following details:

Sr No	Service Type	Phone Number	Email
1	Consumer Loans	022-69682393	SeniorCRORetail [at] tatacapital [dot] com
2	Corporate Loans	18602107477, 022-61828022	crocorporate [at] tatacapital [dot] com
3	Microfinance, Insurance Product, Consumer and MFI Loans	022-61070461	SeniorCRORetail [at] tatacapital [dot] com
4	Wealth Management	022-61827834	wealth [at] tatacapital [dot] com

Level 3:

If your query is not resolved within 5 days then you can contact to the Principal Nodal Officer at the details given below:
Designation: Principal Nodal Officer
Contact No.: 022-69682392
Email: CCRO [at] tatacapital [dot] com

Level 4:

If your query is not resolved within 15 working days then you can lodge your complaint online through CMS Portal or Sachet Portal or visit
Address: Department of Regulation and Supervision
(Complaint Redressal Cell)
National Housing Bank
4th Floor, Core-5A, India Habitat Centre,
Lodhi Road, New Delhi-110003

Area of Operation of Banking Ombudsman

Sr No	Centre Name	Zone/Area of Operation	Contact Number	Email	Address
1	South	Tamil Nadu, Andaman and Nicobar Islands, Karnataka, Andhra Pradesh, Telangana, Kerala, UT of Lakshadweep, UT of Puducherry	080-67733103	vaman [dot] n [at] tatacapital [dot] com	Tata Capital Ltd, No.82/1, 1st Floor, Krishna Tower, Richmond Road, Opp. Tata Motor Finance, Near Wakf Board, Bangalore - 560025
2	North	Delhi, Uttar Pradesh, Uttarakhand, Haryana, Punjab, UT of Chandigarh, Himachal Pradesh, Rajasthan, Jammu and Kashmir	0129-4366108	Deepak [dot] Aggarwal [at] tatacapital [dot] com	Tata Capital Ltd. SCO-4, Sector-16, Faridabad 121001, Haryana
3	East	West Bengal, Sikkim, Odisha, Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Tripura, Bihar and Jharkhand	033-66208994	Sumanta [dot] Saha [at] tatacapital [dot] com	Tata Capital Ltd, 11th Floor, P S Srijan Tech Park, DN 52, Saltlake, Sector V, Kolkata - 700091
4	West	Maharashtra, Goa, Gujarat, Madhya Pradesh, Chhattisgarh, UT of Dadra and Nagar Haveli, Daman and Diu	022-61827365	rajesh13 [dot] Kumar [at] tatacapital [dot] com	Tata Capital Ltd., Lodha I-Think Techno Campus Building, Building A, 4th Floor, Off Pokhran Road No 2, Thane (West) 400 607

Compliance Officer

Contact No.: 022-66069000
Email: compliance [dot] ncd [at] tatacapital [dot] com

Registered Office

11th Floor, Tower A,
Peninsula Business Park,
Ganpatrao Kadam Marg,
Lower Parel,
Mumbai - 400013.

India Customer Care