Email

• contactus [at] timespro [dot] com (Customer Support)

Important Links

• Contact Form
• Grievance Form

Refund And Cancellation

For any reason , in the event you cancel or raise a request for a refund

• post-closing of the enrolment for the program/course
• on/before 10 days of start of the program/course
• You can also contact directly at contactus [at] timespro [dot] com for refund related queries

For Executive Education Learners

• All eligible refunds will be processed within 30 working days of receipt of a valid refund request.
• In case of any concerns or grievance the applicant can write to grievance [at] timespro [dot] com
• Escalation Matrix:
  • Level 1 - abhiruchi [dot] singh [at] timesgroup [dot] com after 5 days of initial complain
  • Level 2 - nagendra [dot] chowdary [at] timesgroup [dot] com after 10 days of initial complaint

For Early Career Learners

• For any queries or grievance, please contact on
• Registered Office: The Times of India Building,
  Dr. D N Road,
  Mumbai - 400 001.
• Corporate Office: 18th floor, G-02 Wing,
  Lotus Corporate Park,
  Off Western Express Highway,
  Jogeshwari (E),
  Mumbai - 400063, India.
• Call at : 1800 120 2020
• Email us at : contactus [at] timespro [dot] com

For More Information Please Read.

Grievance Redressal

Anil Tripathi
Grievance Resolution and
Compliance Officer
Email : grievance [at] timespro [dot] com

Registered Office

The Times of India Building,
Dr. D N Road,
Mumbai – 400 001

Corporate Office

18th floor, G-02 Wing,
Lotus Corporate Park,
Off Western Express Highway,
Jogeshwari (E),
Mumbai - 400063, India.

Social Sites

• Facebook
• Twitter
• YouTube