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Unity Small Finance Bank Customer Care No. 1800 209 1122

Updated on Monday, 13 January 2025 - 12:07pm
Organization: 
Toll free Number(s): 
  • 1800 209 1122 (For Customer Support)
All India Number(s): 
  • 766 9300 225 (For WhatsApp Banking Services)
Website: 
Official Website

Email

  • care [at] unitybank [dot] co [dot] in (Customer Support)

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Important Links

Grievance Redressal Procedure

Level 1:

  • If you have any Grievance/Complaint, then you can contact the customer support at 18002091122 or email at care [at] unitybank [dot] co [dot] in.

Level 2:

  • If your query is not resolved, then you can contact to the centralized customer care/ regional nodal officer:
    Designation: Regional Nodal Officer
    contact: 022-42159000, 9167225962 (Mon-Fri, 9:30am -6pm)
    Email:rohan [dot] gogalia [at] unitybank [dot] co [dot] in
    Address: : Unity Small Finance Bank Limited, Unit no. 2, First floor,
    Central Plaza, 166, CST Road, Kalina, Mumbai -400098

Level 3:

  • If the resolution provided by Level 2 does not meet your expectation, then you can contact to Customer Care Representative at the details given below:
    Contact No.: 022-42150000, 9152366105 (9:30am-6pm, Mon-Fri)
    Email: level2escalation [at] unitybank [dot] co [dot] in
    Address: Unity Small Finance Bank Limited, Unit no. 2, First floor,
    Central Plaza, 166, CST Road, Kalina, Mumbai - 400098

Level 4:

  • If you are not satisfied with the resolution provided by the Escalation Officer or if you does not hear from the bank in 15 days, then you may escalate your grievance to Principal Nodal Officer of the Bank at the details given:
    Contact No.: 022-42159209, 9152366104 (9:30am-6pm, Mon-Fri)
    Email: level3escalation [at] unitybank [dot] co [dot] in
    Address: Unity Small Finance Bank Limited, Unit no. 2, First floor,
    Central Plaza, 166, CST Road, Kalina, Mumbai - 400098
  • You can also Contact to Region wise Banking Ombudsman Officers and Nodal Officers at the details given:

Regional Nodal Officer

Sr No. Location Name Contact No. Email
1 Gujarat, Union Territories of Dadraand
Nagar Haveli, Daman and Diu		 Ms. Naseem Mubarakbhai Surani 8000078694 naseemsurani [at] unitybank [dot] co [dot] in
2 Odisha Mr. Bhagaban Mahapatra 9937670173 bhagaban [dot] mahapatra [at] unitybank [dot] co [dot] in
3 Bihar Mr. Sandip Kumar 9709470977 sandip [dot] kumar [at] unitybank [dot] co [dot] in
4 Jharkhand Mr. Biswanath Mandal 8918388273 biswanath [dot] mandal [at] unitybank [dot] co [dot] in
5 Chhattisgarh Mr. Krishna Kumar Tripathi 9926224469 krishna [dot] tripathi [at] unitybank [dot] co [dot] in
6 Karnataka Ms. Suchita Badyal 9986868154 suchitrabadyal [at] unitybank [dot] co [dot] in
7 Madhya Pradesh Mr. Damandeep Dhinsa 9893267649 damandeep [dot] dhinsa [at] unitybank [dot] co [dot] in
8 Tamil Nadu, Union Territories off Puducherry
(except Mahe Region) and Andaman and Nicobar Islands		 Mr. Rajkumar M 9841324763 rajkumar [dot] m [at] unitybank [dot] co [dot] in
9 Andra Pradesh and Telangana Mr. Ajay Newatia 9885433303 ajay [dot] newatia [at] unitybank [dot] co [dot] in
10 Rajasthan Mr. Sharad Soni 9829093220 sharad [dot] soni [at] unitybank [dot] co [dot] in
11 West Bengal and Sikkim Mr. Anindam Debnath 9831070209 anindam [dot] debnath [at] unitybank [dot] co [dot] in
12 Districts of Mumbai, Mumbai Suburban and Thane Ms. Arti Vasu 8657734033 arti [dot] vasu [at] unitybank [dot] co [dot] in
13 Goa and Maharashtra, (except the districts of Mumbai, Mumbai Suburban and Thane) Mr. Rohan Gogalia 9167225962 rohan [dot] gogalia [at] unitybank [dot] co [dot] in
14 North, NorthWest, West, South-West, New Delhi and South districts of Delhi Ms. Rameet Sethi 9711535509 rameetsethi [at] unitybank [dot] co [dot] in
16 Kerala, Union Territory of Lakshadweep and Union Territory of Puducherry (only Mahe Region). Mr. Raphael T.J 8111901199 raphael [dot] tj [at] unitybank [dot] co [dot] in
17 Himachal Pradesh, Punjab, Union Territory of Chandigarh and 3 - Districts of Haryana - Panchkula, Ambala and Yamuna Nagar Mr. Vivek Khattar 9888049544 vivek [dot] khattar [at] unitybank [dot] co [dot] in

Region wise Banking Ombudsman Officers

Sr No. Location Name Contact No.
Email: crpc [at] rbi [dot] org [dot] in (Same For All)
1 Ahmedabad Shri Subodh Kumar Gupta 079-26582357
2 Bhubaneshwar Smt. N. Mohana 0674-2396207
3 Patna Shri Vijay Kumar Nayak 0612-2322569, 0612-2323734
4 Ranchi Shri Ranjeev Shanker 0651-2210512
5 Raipur Shri J. P. Tirkey 0771-2244246
6 Bengaluru Smt. Jayasree Gopalan 080-22277660, 080-22180221
7 Bhopal Shri Sivakumar Bose 0755-2573772
8 Chennai (I) Dr (Smt) Tuli Roy 044-25395964
9 Chennai (II) Smt. Nandita Singh 044-25383976
10 Hyderabad Shri Chinmoy Kumar 040-23210013
11 Jaipur Smt. Baljit Birah 0141-2577931
12 Kolkata (I) Shri Rabindra Kishore Panda 033-22310217
13 Kolkata (II) Smt. Mary Lianlunkim Deng 033-22628771
14 Mumbai (I) Shri. Ajay Kumar Misra 022-23022028
15 Mumbai (II) Shri. Sanjay Kumar 022-23001285
16 New Delhi (I) Shri. Satwant Singh Sahota 011-23313359
17 New Delhi (II) Smt. Suchitra Maurya 011-23715393
18 Thiruvanantha puram Shri R. Kamalakannan 0471-2326769
19 Chandigarh Shri Rajeev Dwivedi 0172-2721109, 0172-2721011, 0172-2727118

Level 5:

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Offices Contacts

SNo. Office Contact Detail Address
1 Registered Office 011-47414100 40, Basant Lok, Vasant Vihar, New Delhi - 110057
2 Corporate Office 022-42159064, 022-42159068,
Email: info [at] unitybank [dot] co [dot] in 		2nd Floor, Centrum House, CST Road, Vidyanagari Marg, Kalina, Santacruz (E), Mumbai -400098

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Comments

Thu, 09/06/2022 - 3:40pm — Suraj (not verified)

Why there are no branches in

Why there are no branches in jharkhand,at least in Ranchi.