Email

care [at] usplworld [dot] com (For Customer support)

Important Links

• Contact Form
• Frequently Asked Questions
• Store Locator

Return/Refund/Exchange

• Order can be returned/exchanged within 15 days, this option will be active within
  24 hour from the delivery of product.
• In case of cancelled/lost/undelivered product, complete refund will be provided.
• Delivery executives will carry out return/ exchange within 4-7 days after placing
  the return request.
• Refund process will be initiated once the return package reaches the warehouse
  and meets the Return & Exchange conditions.
• If the customer return/cancel the order, full amount will be refunded except the
  handling charges.
• In case of mismatch of size/defective item, replacement will be provided free of cost.
• The return/exchange request will be cancelled if the customer does not handover the
  product within 7 days of placing the request.
• In case the returned product that reaches the warehouse is found to be used, it will
  be reshipped back to the address and the customer will be charged with 85 Rupees
  as shipping charges.
• For more information, please read.

Grievance Officer 

Name : Narayanaswami Appadurai
Head of Compliance
Email : compliance1 [at] usplworld [dot] com,
narayan [at] usplworld [dot] com

Address

Universal Sportsbiz Pvt. Ltd,
#500, 1st Floor, CMH Road,
HAL 2nd stage, Indiranagar, Bangalore,
Karnataka, India-560038.

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