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West Bengal State Electricity Distribution (WBSEDCL) Contact
Updated on Wednesday, 21 December 2022 - 12:35pm
Organization:
wbsedcl.in Toll free Number(s):
- 19121 (Helpline No., 24X7 )
All India Number(s):
- 84229 90337 (Missed Call No. - To raise no power complaint)
- 84229 90336 (SMS Service No.)
- 033-2262 2641 (Kolkata Zonal Office)
- 89007 93100 (Whatsapp for Defect/Danger in WBSEDCL's network)
Website:
Official Website Important Links
Install App
SMS & Missed Call Services
| Sl No. | Service | User | Keywords |
|---|---|---|---|
| Send SMS "Keyawrds" to 8422990336 | |||
| 1 | Registration of Mobile Number with WBSEDCL. | All Consumers of WBSEDCL | REG <Space> <9-digit Consumer Id> <Space> <Installation Number> |
| 2 | Enquiry of last raised bill detail | Registered Consumers of WBSEDCL | BD <Space> <9-digit Consumer Id> |
| 3 | Enquiry of last five(5) payment detail | LPMT <Space> <9-digit Consumer Id> | |
| 4 | Raise No Power Complaint | NP <Space> <9-digit Consumer ID> | |
| Give Missed Call to 8422990337 | |||
| 1 | Raise No Power Complaint | Registered Consumers of WBSEDCL | Give a missed call |
Customer Care Centres
| Division | Customer Care Center | Contact Number | |
|---|---|---|---|
| Dial No. with your city STD Code | |||
| Bidhan Nagar-I | Bidhannagar - I | 2359-9215/2337-0887 | |
| Bidhan Nagar-I | Bidhannagar - Ii | 2337-2423/2337-9957 | |
| Bidhan Nagar-I | Bidhannagar - Iii | 23359213/2335-3912 | |
| Bidhan Nagar-Ii | Rajarhat | 2573-2659 | |
| Bidhan Nagar-Ii | Baguihati | 2570-6939 | |
| Bidhan Nagar-Ii | Tegharia | 2570-1761 | |
| Bidhan Nagar-Ii | Krishnapur | 2576-5618 | |
| Bidhan Nagar-Ii | New Barrackpur | 2537-7385 | |
| Bidhan Nagar-Ii | Birati | 2514-5040 | |
| Bidhan Nagar-Ii | Bhangar | 03218-271901 | |
| Bidhan Nagar-Ii | Sarberia | 8697724422(No Landline) | |
| Bidhan Nagar-Ii | Minakhan | 03217-260219 | |
| Behala | Amtala | 2470-9247 | |
| Behala | Pailan | 2480-8940 | |
| Behala | Bakhrahat | 2495-8947 | |
| Behala | Budge Budge | 2470-0118 | |
| Diamond Harbour | Diamond Harbour | 03174-255271 | |
| Diamond Harbour | Sarisa | 03174-245674 | |
| Diamond Harbour | Falta | 03174-225354 | |
| Diamond Harbour | Kulpi | 03174-266221 | |
| Diamond Harbour | Fsez | 03174-222361 | |
| Kankdwip | Kankdwip | 03210-255056 | |
| Kankdwip | Namkhana | 03210-244243 | |
| Kankdwip | Rudranagar | 03210-242574 | |
| Kankdwip | Pathar Pratima | 03210-267222 | |
| Garia | Bansdroni | 2431-4730 | |
| Garia | Garia | 2435-2249 | |
| Garia | Boral | 2428-9339 | |
| Garia | Boalia | 2432-8465 | |
| Garia | Rajpur | 2477-0551 | |
| Garia | Sonarpur | 2434-3146 | |
| Baruipur | Baruipur | 2433-2133 | |
| Baruipur | Mahinagar | 2437-9200/9757 | |
| Baruipur | Champahati | (03218)261-667 | |
| Baruipur | Joynagar | (03218)220-214 | |
| Baruipur | Kultuli | 03218-248005 | |
| Baruipur | Dakshin Barasat | 03218-222400 | |
| Baruipur | Mograhat | (03174)252-233 | |
| Baruipur | Mathurapur | (03218)224-864 | |
| Baruipur | Lakshmikantapur | (03174)277-044 | |
| Canning | Canning | (03218)255-230 | |
| Canning | Basanti | (03218)203131/132 | |
| Canning | Jibantala | (03218)265009 | |
| Barrackpur | Barrackpur | 2592-0049 | |
| Barrackpur | Rahara | 2568-2034 | |
| Barrackpur | Sodepur | 2595-2772 | |
| Barrackpur | Muragacha | 2537-0040 | |
| Barrackpur | Pansila | 2523-7488 | |
| Barrackpur | Agarpara | 2565-5933 | |
| Barrackpur | Anandapuri | 2592-0806 | |
| Barrackpur | Jaffarpur | 2535-4064 | |
| Barrackpur | Talpukur | 2592-2138 | |
| Barrackpur | Aurobindanagar | 2541-2778 | |
| Naihati | Naihati | 2581-2514 | |
| Naihati | Deulpara | 2581-2337 | |
| Naihati | Kanchrapara | 2502-6180 | |
| Naihati | Halisahar | 2585-8687 | |
| Naihati | Kampa | 2587-2272 | |
| Naihati | Bhatpara | 2581-2764 | |
| Naihati | Kankinara | 2581-3206 | |
| Naihati | Authpur | 2581-2171 | |
| Naihati | Shyamnagar | 2586-2766 | |
| Naihati | Jethia | 2588-6223 | |
| Barasat | Barasat | 2552-3226 | |
| Barasat | Barasat-Ii | 2584-0418/17 | |
| Barasat | Madhyamgram | 2538-3026 | |
| Barasat | Nabapally | 2542-3690 | |
| Barasat | Noapara | 2542-2795 | |
| Barasat | Duttapukur | 2536-5514 | |
| Barasat | Ganganagar | 2524-9336 | |
| Barasat | Berachampa | 03216-242254 | |
| Barasat | Jeerat | 2536-3712 | |
| Barasat | Kadambagachi | 2562-9772 | |
| Basirhat | Basirhat | 03217-265235/03217-264455 | |
| Basirhat | Maitra Bagan | 03217-227222 | |
| Basirhat | Kholapota | 03217-249550 | |
| Basirhat | Haroa | 03217-248268 | |
| Basirhat | Hasnabad | 03217-233034 | |
| Basirhat | Swarupnagar | 03217-253319 | |
| Basirhat | Sandeshkhali | 03217-252330 | |
| Basirhat | Hingalganj | 03217-251187/03217-251287 | |
| Basirhat | Bhebia | 03217-241341 | |
| Basirhat | Katiahat | 03217-243102/101 | |
| Basirhat | Baduria | 03217-238467 | |
| Habra | Habra | 03216-237147 | |
| Habra | Banipur | 03216-270371 | |
| Habra | Ashoknagar | 03216-221357 | |
| Habra | Gaighata | 03215-252224 | |
| Habra | Gobordanga | 03216-249422 | |
| Habra | Guma | 03216-227045/48 | |
| Bongaon | Bongaon | 03215-255166 | |
| Bongaon | Gangrapota | 03215-262805 | |
| Bongaon | Thakurnagar | 03215-244618 | |
| Bongaon | Bagdah | 03215-263263 | |
| Bongaon | Gopalnagar | 03215-260213 | |
| Howrah-I | Andul-Mouri | 2669-0615 | |
| Howrah-I | Jaldhulaguri | 2629-0715 | |
| Howrah-I | Bally | 2671-1147 | |
| Howrah-I | Dasnagar | 2653-2318 | |
| Howrah-I | Santragachi | 2657-2224 | |
| Howrah-I | Bhattanagar | 2645-6094 | |
| Howrah-I | Jagadishpur | 03212-260146 | |
| Howrah-Ii | Domjur | 2670-1054 | |
| Howrah-Ii | Salap | 2653-7942 | |
| Howrah-Ii | Munsirhat | 03214-232824/03214-232246 | |
| Howrah-Ii | Bargachia | 03214-258347 | |
| Howrah-Ii | Udaynarayanpur | 2670-1054 | |
| Howrah-Ii | 03214-257237/03214-200260 | 2670-1054 | |
| Howrah-Ii | Amta | 03214-260230 | |
| Howrah-Ii | Amoragori | 03214-234106 | |
| Uluberia | Ajodhya | 03214-261254 | |
| Uluberia | Bagnan -- I | 03214-266233 | |
| Uluberia | Bagnan -- Ii | 03214-235063 | |
| Uluberia | Burikhali | 2661-8602 | |
| Uluberia | Garchumuk | 03214-271097 | |
| Uluberia | Panchla | 26612572/17 | |
| Uluberia | Uluberia | 26610628 | |
| Uluberia | Deulgram | 03214-269399 | |
| Uluberia | Birshibpur | 2661-2351 | |
| Serampore | Chanditala | 03212-260253 | |
| Serampore | Makhla | 2663-4657 | |
| Serampore | Nabagram | 2673-0820 | |
| Serampore | Serampore | 2622-2405 | |
| Serampore | Begampur | 03212-223030 | |
| Serampore | Rishra | 2672-5546 | |
| Serampore | Dankuni | 2659-5031 | |
| Tarakeswar | Jangipara | 03212-259847 | |
| Tarakeswar | Jangalpara | 03212-241443 | |
| Tarakeswar | Mosat | 03212-236116 | |
| Tarakeswar | Dhanekhali | 03213-257227 | |
| Tarakeswar | Dadpur | 03212-252254 | |
| Tarakeswar | Gurap | 03212-253214 | |
| Tarakeswar | Tarakeswar | 03212-276212 | |
| Tarakeswar | Rajbalhat | 03212-254300 | |
| Arambagh | Arambagh | 03211-255042 | |
| Arambagh | Gourhati | 03211-261375 | |
| Arambagh | Goghat | 3211-26137 | |
| Arambagh | Kamarpukur | 03211-244240 | |
| Arambagh | Asanpur | 03212-259632 | |
| Arambagh | Khanakul | 03211-266217 | |
| Arambagh | Rajhati | 03211-266245 | |
| Arambagh | Pursura | 03212-255067 | |
| Arambagh | Champadanga | 03212-255045 | |
| Chandan Nagar | Pipulpati | 2686-4077 | |
| Chandan Nagar | Tolafatak | 2680-3373 | |
| Chandan Nagar | Ballymore | 2631-2850 | |
| Chandan Nagar | Mogaltuli | 2680-0311 | |
| Chandan Nagar | Chandannagar -1 | 2683-6052 | |
| Chandan Nagar | Chandannagar -2 | 2683-6320 | |
| Chandan Nagar | Chandannagar -3 | 2683-6770 | |
| Chandan Nagar | Bandel | 2631-4308 | |
| Chandan Nagar | Polba | 03213-225001 | |
| Chandan Nagar | Khalisani | 2682-5482 | |
| Mogra | Mogra | 03326844429 | |
| Mogra | Pandua | 03213-266093 | |
| Mogra | Khanyan | 03213-221181 | |
| Mogra | Bansberia | 2634-6339 | |
| Mogra | Bainchi | 03213-269238 | |
| Mogra | Khamargachi | 03213-279333 | |
| Mogra | Somrabazar | 03213-227065 | |
| Mogra | Adisaptagram | 033-26843375 | |
| Singur-Haripal | Haripal | 03212-242236 | |
| Singur-Haripal | Nalikul | 03212-233351 | |
| Singur-Haripal | Nasibpur | 26303719 | |
| Singur-Haripal | Singur | 26302312 | |
| Burdwan (Urban) | Burdwan -- 1 | 0342-2662872/03422663061 | |
| Burdwan (Urban) | Burdwan -- 2 | 0342-2663121/03422665041 | |
| Burdwan (Urban) | Burdwan -- 3 | 0342-2645824/03422644840 | |
| Burdwan (Urban) | Burdwan -- 4 | 0342-2530906/03422532692 | |
| Burdwan (Rural) | Khandaghosh | 03451-254344 | |
| Burdwan (Rural) | Guskara | 03452-255041/03452-255042 | |
| Burdwan (Rural) | Bonpash | 03452-263233/03452-263300 | |
| Burdwan (Rural) | Galsi | 03422-450293 | |
| Burdwan (Rural) | Bhatar | 03422-321055 | |
| Burdwan (Rural) | Kurmun | 0342-2310063 | |
| Burdwan (Rural) | Madhabdihi | 03451-251013 | |
| Burdwan (Rural) | Raina | 03422-588388 | |
| Memari | Memari | 03422-250245 | |
| Memari | Saktigarh | 03422-586022 | |
| Memari | Satgachia | 3422700252 | |
| Memari | Jamalpur | 03451-288245 | |
| Memari | Nabastha | 03422-719258 | |
| Katwa | Dainhat | 03453244269 | |
| Katwa | Natunhat | 03453-266550 | |
| Katwa | Katwa | 03453255145 | |
| Katwa | Ketugram | 03453273222 | |
| Kalna | Monteswar | 03422-750526 | |
| Kalna | Samudragarh | 03454-266246 | |
| Kalna | Baidyapur | 03454-245237 | |
| Kalna | Purbasthali | 03454-264055 | |
| Kalna | Kalna | 03454-255035 | |
| Kalna | Dhatrigram | 03454-270580 | |
| Durgapur | Benachity | 0343-2584589 | |
| Durgapur | Andal | 0341-2373236 | |
| Durgapur | Panagarh | 0343-2524266 | |
| Durgapur | Budbud | 0343-2512234 | |
| Durgapur | Ukhra | 0341-2665521 | |
| Durgapur | Jamuria | 0341-2455356 | |
| Durgapur | Gopalpur | 0343-2538501 | |
| Durgapur | Pandaveswar | 0341-2677303 | |
| Asansol | Asansol-I | 0341-2284339 | |
| Asansol | Asansol -- Ii | 0341-2252920 | |
| Asansol | Raniganj | 0341-2444569 | |
| Asansol | Barakar | 0341-2520030 | |
| Asansol | Hirapur | 0341-2230871 | |
| Asansol | Rupnarayanpur | 03412530248 | |
| Asansol | Domohani | 0341-2772269 | |
| Suri | Suri East | 03462-255448 | |
| Suri | Suri West | 03462-255784 | |
| Suri | Dubrajpur | 03462-244077 | |
| Suri | Khoyrasol | 03462-240215 | |
| Suri | Chandrapur / Rajnagar | 03462-278485 | |
| Suri | Md. Bazar | 03462-260364 | |
| Bolpur | Shantiniketan | 03463-252996 | |
| Bolpur | Bolpur | 03463-275233 | |
| Bolpur | Ahmedpur | 03463-230230 | |
| Bolpur | Lavpore | 03463-266245 | |
| Bolpur | Kirnahar | 03463-267126 | |
| Bolpur | Ilambazar | 03463-275233/275008 | |
| Rampurhat | Rampurhat | 03461-259768 | |
| Rampurhat | Margram | 03461-265550 | |
| Rampurhat | Sainthia | 03462-262225 | |
| Rampurhat | Mayureswar | 03462-235246 | |
| Rampurhat | Mollarpur | 03465-255238 | |
| Rampurhat | Muraroi | 03465-252238 | |
| Kharagpur | Kharagpur | 03222-225149 | |
| Kharagpur | Malancha | 03222-254107 | |
| Kharagpur | Balichak | 03222-244243 | |
| Kharagpur | Pingla | 03222-238543 | |
| Kharagpur | Sabong | 03222-249246 | |
| Kharagpur | Madpur | 03222-247045 | |
| Kharagpur | Lowada | 03222-240343/243 | |
| Kharagpur | Nimpura | 03222-233077 | |
| Belda | Narayangarh | 03229-258233 | |
| Belda | Belda | 03229-256521 | |
| Belda | Keshiary | 03229-252239 | |
| Belda | Datan | 03229-253241 | |
| Belda | Mohanpur | 03220-232232 | |
| Belda | Sankrail | 03229-252239 | |
| Belda | Khakurda | 03229-259313 | |
| Belda | Nayagram | 03229-267268 | |
| Midnapore | Midnapur | 03222-275521 | |
| Midnapore | Anandapur | 03227-252155 | |
| Midnapore | Barua | 03222-276931 | |
| Midnapore | Salboni | 03227-285224 | |
| Midnapore | Chandra Kona Road | 03227-282325 | |
| Midnapore | Amlagora | 03227-265033 | |
| Jhargram | Jhargram | 03221-255014 | |
| Jhargram | Manikpara | 03221-230227 | |
| Jhargram | Jamboni | 03221-265324 | |
| Jhargram | Binpur | 03221-260214 | |
| Jhargram | Belpahari | 9775511191/Landline Not Active | |
| Jhargram | Gopiballavpur | 03221-266235 | |
| Ghatal | Daspur | 03225253372 | |
| Ghatal | Sonakhali | 03225-248005 | |
| Ghatal | Ghatal | 03225255041 | |
| Ghatal | C. K. Town | 03225-266253 | |
| Ghatal | Ramjibanpur | 03225279547 | |
| Ghatal | Upper Kuai | 03227-289225 | |
| Ghatal | Birsingha | 03225262321 | |
| Tamluk | Tamluk | 03228-266029 | |
| Tamluk | Matangini | 03228-258230 | |
| Tamluk | Nandakumar | 03228-275233 | |
| Tamluk | Kolaghat | 03228-256004 | |
| Tamluk | Gopalnagar | 03228-237315 | |
| Tamluk | Panskura | 03228-252248 | |
| Tamluk | Gourangapur | 03228-241604 | |
| Tamluk | Pratappur | 03228-252107 | |
| Tamluk | Moyna | 03228-260229 | |
| Egra | Bhagwanpur | 03220-272238 | |
| Egra | Egra | 03220244227 | |
| Egra | Patashpur | 03220242246 | |
| Contai | Khejuri | 03220276240 | |
| Contai | Contai | 03220255019 | |
| Contai | Marisda | 03220250234 | |
| Contai | Pichhaboni | 03220234222 | |
| Contai | Madhakhali | 03220-270333 | |
| Contai | Digha | 03220266236 | |
| Haldia | Chaitanyapur | 03224286124 | |
| Haldia | Durgachak | 03224272109 | |
| Haldia | Mahisadal | 03224241324 | |
| Haldia | Chandipur | 03228272122 | |
| Haldia | Nandigram | 03228232041 | |
| Bankura | Lalbazar | 03242250567 | |
| Bankura | Schooldanga | 03242251347 | |
| Bankura | Barjora | 03241257223 | |
| Bankura | Beliatore | 03241259424 | |
| Bankura | Saltora | 03241273233 | |
| Bankura | Jhantipahari | 03242270225 | |
| Bankura | Chhatna | 03242277223 | |
| Bankura | Gangajal Ghati | 03241265236 | |
| Bankura | Mejia | 03241259356 | |
| Khatra | Ranibandh | 03243250238 | |
| Khatra | Hirbandh | No Landline/8348488000 | |
| Khatra | Khatra | 03243-255226 | |
| Khatra | Indpur | 03242260224 | |
| Khatra | Taldangra | 03243-265223 | |
| Khatra | Simlapal | 03243-262234 | |
| Khatra | Sarenga | 03243-269119 | |
| Khatra | Raipur | 03243-267101 | |
| Bishnupur | Bishnupur | 03244252060 | |
| Bishnupur | Sonamukhi | 03244275233 | |
| Bishnupur | Indus | 03244263223 | |
| Bishnupur | Patrasayer | 03244266244 | |
| Bishnupur | Radhanagar | 03244257336 | |
| Bishnupur | Onda | 03242266222 | |
| Bishnupur | Joypur | 03244249242 | |
| Bishnupur | Kotulpur | 03244240230 | |
| Purulia | Purulia | 03253-259300 | |
| Purulia | Telkalpara | 03252222254 | |
| Purulia | Bandwan | 03253-257657 | |
| Purulia | Jhalda | 03254-255585 | |
| Purulia | Joypur | 03254252242 | |
| Purulia | Arsha | 03252-202221 | |
| Purulia | Balarampur | 03252-244423 | |
| Purulia | Barabazar | 03253-258229 | |
| Purulia | Bagmundi | 03252-250244 | |
| Raghunathpur | Manbazar | 03253-255230 | |
| Raghunathpur | Hura | 03252-240525 | |
| Raghunathpur | Puncha | 03253-259300 | |
| Raghunathpur | Raghunathpur | 03251256012 | |
| Raghunathpur | Saltore | 03251264071 | |
| Raghunathpur | Santuri | 03251250226 | |
| Raghunathpur | Chelyama | 03251-262242 | |
| Raghunathpur | Adra | 03251-244432 | |
| Raghunathpur | Kashipur | 03251-46228 | |
| Raghunathpur | Anara | 03251-254855 | |
| Raghunathpur | Dubra Para | 03251-266242 | |
| Kalyani | Aranghata | 03473-262003 | |
| Kalyani | Ula Birnagar | 03473-261366 | |
| Kalyani | Ranaghat (N/S) | 03473-210271 | |
| Kalyani | Ranaghat (E) | 03473-210503 | |
| Kalyani | Aishtola | 03473-210293 | |
| Kalyani | Gangnapur | 03473-268250 | |
| Kalyani | Chakdah (East) | 03473-245024 | |
| Kalyani | East Bishnupur | 03473-249465 | |
| Kalyani | Chakdah (West) | 03473-243645 | |
| Kalyani | Kalyani | 033-25827089 | |
| Kalyani | Gayeshpur | 033-25897882 | |
| Kalyani | Subarnapur | 03473-233372 | |
| Kalyani | Madanpur | 03473-230043 | |
| Krishnagar | Krishnagar Town | 03472-252918 | |
| Krishnagar | Santipur | 03472-278020 | |
| Krishnagar | Fulia | 03473-234473 | |
| Krishnagar | Dignagar | 03472-274274 | |
| Krishnagar | Nabadwip | 03472-240344 | |
| Krishnagar | Badkulla | 03473-270221 | |
| Krishnagar | Krishnaganj | 03472-276204 | |
| Krishnagar | Bagula | 03473-272209 | |
| Krishnagar | Swarupganj | 03472-248203 | |
| Krishnagar | Chitrasali | 03472-235014 | |
| Krishnagar | Sutragarh | 03472-279020 | |
| Tehatta | Debagram | 03474-266220 | |
| Tehatta | Palassey | 03474 - 262247 | |
| Tehatta | Chapra | 03474-270222 | |
| Tehatta | Bethuadahari | 03474-255254 | |
| Tehatta | Karimpur | 03471-255126 | |
| Tehatta | Nazirpur | 03471-259599 | |
| Tehatta | Dhubulia | 03472-261215 | |
| Tehatta | Tehatta | 03471-250226 | |
| Tehatta | P. Avoynagar | 03471-252234 | |
| Tehatta | Matiary | 03474-269233 | |
| Tehatta | Murgacha Dharmada | 03474-268115 | |
| Baharampur | Khagra | 03482-252029 | |
| Baharampur | Gorabazar | 03482-253547 | |
| Baharampur | Cossimbazar | 03482-268170 | |
| Baharampur | Baharampur | 03482-224155 | |
| Baharampur | Baharan | 03482-230600 | |
| Baharampur | Beldanga | 03482-264045 | |
| Baharampur | Rejinagar | 03482-241351 | |
| Baharampur | Amtala | 03482-247237 | |
| Baharampur | Domkal | 03481-230331 | |
| Baharampur | Sargachi | 03482-232323 | |
| Domkal | Doulatabad | 03481-232043 | |
| Domkal | Jalangi | 03481-235048 | |
| Domkal | Chak-Islampur | 03481-236374 | |
| Domkal | Raninagar | 03481-238034 | |
| Raghunathganj | Raghunathganj | 03483-266087 | |
| Raghunathganj | Jangipur | 03483-264211 | |
| Raghunathganj | Aurangabad | 03485-262459 | |
| Raghunathganj | Dhulian | 03485-265274 | |
| Raghunathganj | Farakka | 03485-253888 | |
| Raghunathganj | Sagardighi | 03483-268039 | |
| Jiagang | Bhagabangola | 03483-258031 | |
| Jiagang | Lalgola | 03483-274448 | |
| Jiagang | Jiagang | 03483-255220 | |
| Jiagang | Mmt | 03482-270234 | |
| Jiagang | Nabagram | 03483-253458 | |
| Jiagang | Azimganj | 03483-270040 | |
| Kandi | Kandi | 03484-255428 | |
| Kandi | Bharatpur | 03484-225152 | |
| Kandi | Salar | 03484-273025 | |
| Kandi | Panchthupi | 03484-271058 | |
| Kandi | Khargram | 03484-260050 | |
| Kandi | Goaljan | 03482-226468 | |
| Kandi | Saktipur | 03482-242650 | |
| Kandi | Gokarna | 03484-277111 | |
| South Malda | Rathbari | 03512-266099 | |
| South Malda | Fulbari | 03512-266520 | |
| South Malda | Mokdampur | 03512-252055 | |
| South Malda | Old Malda | 03512-262837 | |
| South Malda | Kaliachak | 03512-244266 | |
| South Malda | Sujapur | 03512-247900 | |
| South Malda | Aiho | 03511-252008 | |
| South Malda | Mothabari | 03512-248630 | |
| South Malda | Mathurapur | 03512-272058 | |
| South Malda | Baisnabnagar | 03512-222006 | |
| North Malda | Samsi | 03513-265249 | |
| North Malda | Paranpur | 03513-284569 | |
| North Malda | Gazole | 03512-235343 | |
| North Malda | Chanchal | 03513-252226 | |
| North Malda | Harishchandrapur | 03513-255051 | |
| North Malda | Bhaluka | 03513-268603 | |
| North Malda | Bamangola | 03511-266332 | |
| North Malda | Malatipur | 03513-265219 | |
| Siliguri Town | Hakimpara | 03532538244 | |
| Siliguri Town | Power House | 03532543153 | |
| Siliguri Town | Pradhannagar | 03532512324 | |
| Siliguri Town | Subhaspalli | 03532596059 | |
| Siliguri Town | Njp Gate Bazar | 03532563399 | |
| Siliguri Town | Milanpalli | 03532561100 | |
| Siliguri Town | Siliguri Town | 03532431006 | |
| Siliguri Suburban | Bagdogra | 03532552962 | |
| Siliguri Suburban | Matigara | 03532571699 | |
| Siliguri Suburban | Shibmandir | 03532582775 | |
| Siliguri Suburban | Naxalbari | 03532488239 | |
| Siliguri Suburban | Phansidewa | 03532587308 | |
| Siliguri Suburban | Phansidewa | 03532587308 | |
| Siliguri Suburban | Bidhannagar | 0353-2004736 | |
| Siliguri Suburban | Kharibari | 03532554326 | |
| Kalimpong | Kalimpong | 03552-255855 | |
| Kalimpong | Teestabazar | 03552-268388 | |
| Kalimpong | Mongpu | 03552-266849 | |
| Kurseong | Kurseong | 0354-2344667 | |
| Kurseong | Sonada | 0354-2466228 | |
| Kurseong | Mirik | 0354-2243224 | |
| Darjeeling | Darjeeling | 0354-2254634 | |
| Darjeeling | Bijonbari | 0354-2260468 | |
| Darjeeling | Lodhama | 0354-2222320 | |
| Darjeeling | Takda | 0354-2262219 | |
| Darjeeling | Sukhiapokri | 0354-2464220 | |
| Jalpaiguri | Um Sector | 03561-230439 | |
| Jalpaiguri | Nbpp Sector | 03561-232036 | |
| Jalpaiguri | Belacoba | 03561-240230 | |
| Jalpaiguri | Fulbari Hat | 0353-2568901 | |
| Jalpaiguri | Haldibari | 03561-263222 | |
| Jalpaiguri | Moynaguri | 03561-233077 | |
| Jalpaiguri | Changrabandha | 03584-244712 | |
| Jalpaiguri | Dhupguri | 03563-250047 | |
| Mal | Banarhat | 03563-252179 | |
| Mal | Nagrakata | 03565-272052 | |
| Mal | Malbazar | 03562-255040 | |
| Mal | Odlabari | 03562-250282/250051 | |
| Mal | Mateli | 03562-242253 | |
| Mal | Jhalong Peren | 0355-2265558 | |
| Alipurduar | Alipurduar New Town | 03564255002 | |
| Alipurduar | Alipurduar P. Bazar | 03564-253078 | |
| Alipurduar | Kamkhyaguri | 03564-260338 | |
| Alipurduar | Kalchini | 03566-240332 | |
| Alipurduar | Jaigaon | 03566-264114 | |
| Alipurduar | Birpara | 03563-266055 | |
| Alipurduar | Falakata | 03563-260261 | |
| Alipurduar | Madarihat | 03563-262222 | |
| Alipurduar | Samuktala | 03564-240077 | |
| Coochbehar | Coochbehar Main | 03582-227011 | |
| Coochbehar | Khagrabari | 03582-250266 | |
| Coochbehar | New Town | 03582-227439 | |
| Coochbehar | Dinhata-I | 03581-255007 | |
| Coochbehar | Dinhata-Ii | 03581-256815 | |
| Coochbehar | Toofanganj | 03582-244238 | |
| Coochbehar | Boxirhat | 03582-263027 | |
| Mathabhanga | Mathabhanga | 03583-255259 | |
| Mathabhanga | Sitai | 03583-245236 | |
| Mathabhanga | Dolongmore | 03583-255044 | |
| Mathabhanga | Sitalkuchi | 03583-263233 | |
| Raiganj | Raiganj | 03523-252583 | |
| Raiganj | Kaliaganj | 03523-258020 | |
| Raiganj | Hemtabad | 03523-221230 | |
| Raiganj | Birnagar | 03523-242573 | |
| Raiganj | Itahar | 03523-277145 | |
| Raiganj | Karandighi | 03525-252066/65 | |
| Islampur | Dalkhola | 03525-257105 | |
| Islampur | Kanki | 03525-254129 | |
| Islampur | Goalpokhar | 03526-266133 | |
| Islampur | Islampur | 03526-255072 | |
| Islampur | Chopra | 03526-263412 | |
| D. Dinajpur | Balurghat | 03522271699 | |
| D. Dinajpur | Hili | 03522-250243 | |
| D. Dinajpur | Kumargunj | 03521-254206 | |
| D. Dinajpur | Buniadpur | 03524-259005 | |
| D. Dinajpur | Patirampore | 03522-253364 | |
| D. Dinajpur | Harirampur | 03524-265068 | |
| D. Dinajpur | Gangarampur | 03521-255040 | |
| D. Dinajpur | Kushmundi | 03524-263545 | |
| D. Dinajpur | Tapan | 03521-252224 | |
Important Phone Numbers
| Zone | Telephone No. |
|---|---|
| Kolkata Zone | 033-22622641/ 033-22622640 |
| Burdwan Zone | 0342-2551743 |
| Midnapore Zone | 03222-275499 |
| Baharampur Zone | 03482-251706 |
| Siliguri Zone | 0353-2541401 |
| Regional Office | Telephone No. |
| Bidhannagar |
033-23371490 |
| 24-Pgs South | 033-24230340 |
| 24-Pgs North | 033-25931841 |
| Howrah | 033-26370458 |
| Hooghly | 033-26808352 |
| Burdwan | 0342-2662431 |
| Birbhum | 03462-255383 |
| Midnapore | 03222-275655 |
| Tamluk | 03228-266255 |
| Purulia | 03252-223671 |
| Bankura | 03242-250271 |
| Murshidabad | 03482-250923 |
| Nadia | 033-25824997 |
| Malda | 03512-220463 |
| Darjeeling | 0353-2544844 |
| Jalpaiguri | 03561-226747 |
| Raigunj | 03523-252237 |
| Division | Telephone No. |
| Behala | 033-24808368 |
| Garia | 033-24366383 |
| Baruipur | 033-24338288 |
| Diamond Harbour | 3174257446 |
| Bidhannagar-I | 033-23374003 |
| Bidhannagar-II | 033-25767258 |
| Barrackpore | 033-25920604 |
| Naihati | 033-25812256 |
| Barasat | 033-25521788 |
| Basirhat | 03217-269318 |
| Habra | 03216-237014 |
| Howra-I | 033-26376469 |
| Howrah-II | 033-26708023 |
| Serampore |
033-26326138 |
| Chandannagar |
033-26835814 |
| Tarakeswar |
3212277734 |
| Arambag | 03211-256186 |
| Uluberia | 2661-0464 |
| Singur |
2630-0829 |
| Mogra | 26844211 |
| Burdwan | 0342-2662437 |
| Memari | 3422719258 |
| Durgapore | 0343-2546165 |
| Asansol |
0341-2284811 |
| Katwa |
3453255296 |
| Kalna |
03454-255902 |
| Suri |
3462258195 |
| Rampurhat |
3461255334 |
| Kharagpur |
3222225257 |
| Ghatal |
3225255382 |
| Tamluk |
3228266165 |
| Midnapore |
3222263850 |
| Contai |
3220255080 |
| Memari |
0342-2260926 |
| Haldia |
32242751961 |
| Bankura |
3242250760 |
| Bishnupur |
3244254986 |
| Purulia |
3252222209 |
| Kalyani |
033-25828156 |
| Krishnagar |
3472272039 |
| Tehatta | 3471250288 |
| Berhampore-I |
3482224520 |
| Berhampore-II | 3482252794 |
| Malda | 3512253437 |
| Uttar Dinajpur | 3523252571 |
| Dakshin Dinajpur | 3522255532 |
| Jalpaiguri |
3561230694 |
| Aliporeduar | 3564255582 |
| Coochbehar | 3582222375 |
| Siliguri Town | 0533-2542863 |
| Siliguri Subarban | 3532581005 |
| Kurseong | 0354-2344463 |
| Darjeeling Gen | 0354-2258138 |
Grievance Redressal Procedure
Regional Grievance Redressal Officers
| Sl No. | Name of the Region | Name of RGRO | Telephone | Mobile Number (Official) | Address | |
|---|---|---|---|---|---|---|
| Designation: D.E.(Elec) | ||||||
| 1 | Bidhannagar Regional Office | Sri Abhisek Sarkar | 033-23248415 | 8900798159 | rgro [dot] bidhannagar [at] wbsedcl [dot] in | Finance Center, 2nd Floor, CBD Plot No-1, Action Area-II, New Town, Rajarhat, Kolkata-700161. |
| 2 | 24 Pgn (N) Regional Office | Sk. Abdul Mahbood | 033-25920353 | 8900798458 | rgro [dot] north24pgs [at] wbsedcl [dot] in | Administrative Building (Ground & 1st Floor) B.T. Road, Vivek Nagar, P.S. Khardah, District North 24 Parganas, Pin 700119. |
| 3 | 24 Pgn (S) Regional Office | Smt. Payel Mondal | 033-24230493 | 8900798449 | rgro [dot] south24pgs [at] wbsedcl [dot] in | Administrative Building (1st Floor), Baruipur: Padmapukur, Kulpi Road, Kol- 144 |
| 4 | Howrah Regional Office | Sri Debotosh Podder | 033-26370499 | 8900798329 | rgro [dot] howrah [at] wbsedcl [dot] in | 13, NS Road ,Mallick Phatak,Howrah-711101 |
| 5 | Hooghly Regional Office | Sri Subrata Dutta | 033-26865487 | 8900797411 | rgro [dot] hoogly [at] wbsedcl [dot] in | Hooghly Regional Office, Rammandir, Chinsurah R.S., Hooghly - 712102 |
| 6 | Purba Burdwan Regional Office | Sri Saswata Chowdhury | 0342-2662424 | 8900797033 | rgro [dot] purbaburdwan [at] wbsedcl [dot] in | 1st Floor, New Administrative Building. Power House Complex. Frezer Avenue. Burdwan - 713101 |
| 7 | Paschim Burdwan Regional Office | Sri Chiranjit Saha | 0341-2251787 | 8900797202 | rgro [dot] paschimburdwan [at] wbsedcl [dot] in | Kalyanpur Housing Estate Kalyanpur Market Ramkrishna Mission, Asansol-713305, Paschim burdwan |
| 8 | Birbhum Regional Office | Sri Arpan Chaudhuri | 03462-255682 | 8900797284 | rgro [dot] birbhum [at] wbsedcl [dot] in | Super Market Complex, 2nd floor, Suri, Birbhum - 731101 |
| 9 | Nadia Regional Office | Sri Tanmoy Biswas | 03472-251150 | 8900796022 | rgro [dot] nadia [at] wbsedcl [dot] in | Administrative building Power House Complex Bejikhali, Krisnanagar PIN Code: 741101 |
| 10 | Murshidabad Regional Office | Sandip Majumder | 03482-250924 | 8900796133 | rgro [dot] murshidabad [at] wbsedcl [dot] in | Cantonment Road, opp. Ritwik Sadan, Murshidabad, Pin - 742101 |
| 11 | Malda Regional Office | Sri Shakti Kumar Singh | 03512-220456 | 8900796251 | rgro [dot] malda [at] wbsedcl [dot] in | Commercial Estate, Netaji Market, Malda, Pin - 742101 |
| 12 | Paschim Midnapur Regional Office | Sri Angshuman Nag | 03222-275655 | 8900799032 | rgro [dot] paschimmedinipur [at] wbsedcl [dot] in | RGRO Administrative Building 2nd Floor,Burdge Town, Paschim Midnapur, Pin -721101 |
| 13 | Purba Midnapore Regional Office | Sri Gopal Chandra Jana | 03228-263256 | 8900799183 | rgro [dot] purbamedinipur [at] wbsedcl [dot] in | 3rd Floor, Bijli Bhavan, Daharpur, P.O.+P.S.-Tamluk, Dist.- Purba Medinipur |
| 14 | Bankura Regional Office | Sri Tarun Acharyya | 03242-250880 | 8900799303 | rgro [dot] bnk [at] wbsedcl [dot] in | Bidyut Prasasonik Bhavan, Lalbazar, Bankura |
| 15 | Purulia Regional Office | Sri Chanchal Mondal | 03252-255361 | 8900799419 | rgro [dot] purulia [at] wbsedcl [dot] in | Office Of the Regional Manager, Tarit Bhavan, First Floor, Deshbandhu Road, Purulia, Pin-723101 |
| 16 | Uttar Dinajpur Regional Office | Sri Santa Roy | 03523-252529 | 8900795271 | rgro [dot] ud [at] wbsedcl [dot] in | Administrative Building, WBSEDCL, Shivbari, Mohanbati, Raiganj, U/Dinajpur - 733134 |
| 17 | Darjeeling Regional Office | Sri Sumit Chowdhury | 0353-2540571 | 8900795024 | rgro [dot] darjeeling [at] wbsedcl [dot] in | Darjeeling Region,WBSEDCL, 3rd Floor, Administrative Building, Power House Campus, 2nd Mile, Sevoke Road, Siliguri-734001 |
| 18 | Jalpaiguri Regional Office | Shibu Sarkar | 03561-257840 | 8900795122 | rgro [dot] jalpaiguri [at] wbsedcl [dot] in | SJDA Complex, P.O. Denguajhar, Jalpaiguri,Pin-735121 |
| 19 | Cooch Behar Regional Office | Sri Biplab Roy | 03582-229049 | 8900795212 | rgro [dot] coochbehar [at] wbsedcl [dot] in | N.N. Road by Lane, opposite to N.N.Park, Cooch Behar, Pin-736101 |
| 20 | Dakshin Dinajpur Region | Sri Shubhadip Banerjee | 03522-255035 | 8900795323 | rgro [dot] dd [at] wbsedcl [dot] in | Dakshin Dinajpur Region, WBSEDCL, Beltala Park, Near Beltala Post Office, Balurghat, Dakshin Dinajpur, PIN 733103 |
| 21 | Alipurduar Regional office | Sri Gobinda Talukdar | 03564-295435 | - | rgro [dot] alipurduar [at] wbsedcl [dot] in | Dooars Kanya, Room No. 501, P.O. & Dist.- Alipurduar Pin-736121 |
Principal Grievance Redressal Officers
| Sl No. | Name of the Region | Telephone | Designation | Address | |
|---|---|---|---|---|---|
| 1 | Customer Relation Management Cell | 033-23591943 | crmcell [at] wbsedcl [dot] in | Chief Engineer | Bidyut Bhawan, Gr Floor, Block-A, Karunamayee, Saltlake, Kolkata-91 |
Ombudsman, WBERC
Office of the Ombudsman,
West Bengal Electricity Regulatory Commission,
(Appointed u/s 42(6) of the Electricity Act, 2003)
Plot No.-AH/5(2nd Floor),
Premises No. Mar 16-1111
Action Area,1A, New Town, Rajarhat, Kolkata-700 163
Phone No.: 033-2962 3756
Email: wbercombudsman20l2 [at] gmail [dot] com
Form Center
Registered Office
Vidyut Bhavan, Block- DJ
Sector-II,Bidhannagar,
Kolkata-700091
